I WAS DRIVING THE VEHICLE AND NOTICED SOMETHING BANGING IN THE BACK END OF THE TRUCK. I THOUGHT IT AS THE MUFFLER THAT CAME LOOSE. TO MY SURPRISE WHEN I LOOKED UNDERNEATH THE VEHICLE I FOUND THAT THE REAR PASSENGER INNER WHEEL WELL WAS TOTALLY RUSTED OUT. THERE WAS ONLY ABOUT AN INCH OF METAL LEFT. I JUST PURCHASED THIS VEHICLE …
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I WAS DRIVING THE VEHICLE AND NOTICED SOMETHING BANGING IN THE BACK END OF THE TRUCK. I THOUGHT IT AS THE MUFFLER THAT CAME LOOSE. TO MY SURPRISE WHEN I LOOKED UNDERNEATH THE VEHICLE I FOUND THAT THE REAR PASSENGER INNER WHEEL WELL WAS TOTALLY RUSTED OUT. THERE WAS ONLY ABOUT AN INCH OF METAL LEFT. I JUST PURCHASED THIS VEHICLE ON OCTOBER 15TH OF 2013. I HAVE NEVER SEEN OR HEARD OF SUCH A PROBLEM BEFORE. I DID RESEARCH ON THE INTERNET ONLY TO FIND NUMEROUS COMPLAINTS ABOUT THIS SAME PROBLEM. I TRIED ORDERING THE PART FROM A FORD DEALER AND THEY SAY IT IS ON BACK ORDER. I CAN'T WAIT FOR THE PART FROM FORD SO THE MAZDA TRIBUTE IS THE SAME SO I AM ORDERING THE PART FROM THEM. THIS IS MY ONLY VEHICLE SO I HAVE TO HAVE IT RUNNING . I HAVE NOT BEEN ABLE TO DRIVE THIS VEHICLE SINCE DECEMBER 17TH, 2013. I HAVE TO TAKE IT TO AN AUTOBODY SHOP TO HAVE THIS WORK DONE. I SURELY HOPE THIS PART WORKS BECAUSE IF IT DOESN'T I CAN NOT AFFORD TO BUY ANOTHER VEHICLE. I HAVE CALLED FORD AND THEY SAID THERE ARE NO RECALLS ON MY VEHICLE, AND I ALSO WENT TO THERE RECALL WEBSITE TO CHECK FOR MYSELF AND COULD NOT FIND ANY LISTED. I AM GOING TO FILE A COMPLAINT WITH THE FORD MOTOR COMPANY BUT IT IS PROBABLY NOT GOING TO DO ANY GOOD. SOMEONE NEEDS TO FILE CLASS ACTION LAW SUIT AGAINST THEM BUT THEN ONLY THE LAWYERS WIN. PLEASE HELP ME WITH THIS PROBLEM WHICH SEEMS TO BE A REGULAR OCCURRENCE ACCORDING TO ALL THE COMPLAINTS. *TR
NHTSA ODI #10558223
110,000 miles · Dec 29, 2013
StructureSuspension
2005 FORD ESCAPE. I HAVE NOTICED RUST ON REAR FENDER WELLS IN THE PAST. IN SUMMER 2013, I FOUND A HOLE INTO THE PASSENGER AREA FROM THE REAR PASSENGER SIDE WHEEL WELL. FILLED HOLE AND ATTEMPTED TO UNDERCOAT TO PREVENT ADDITIONAL RUST. DECEMBER 26, 2013, WHILE DRIVING I HIT A BUMP AND HEARD A LOUD BANGING NOISE IN BACK RIGHT HAND…
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2005 FORD ESCAPE. I HAVE NOTICED RUST ON REAR FENDER WELLS IN THE PAST. IN SUMMER 2013, I FOUND A HOLE INTO THE PASSENGER AREA FROM THE REAR PASSENGER SIDE WHEEL WELL. FILLED HOLE AND ATTEMPTED TO UNDERCOAT TO PREVENT ADDITIONAL RUST. DECEMBER 26, 2013, WHILE DRIVING I HIT A BUMP AND HEARD A LOUD BANGING NOISE IN BACK RIGHT HAND SIDE OF THE VEHICLE. DRIVING BECAME DIFFICULT AFTER THE BUMP, SO I STOPPED TO INVESTIGATE THE ISSUE. THE SHOCK HAD SEPARATED FROM THE UNI-BODY/WHEEL WELL DUE TO CORROSION. THE NOISE WAS THE SHOCK HITTING THE PLASTIC INTERIOR OF THE VEHICLE. I DID SOME RESEARCH ON A REPLACEMENT PANEL AND I FOUND THIS IS AN ONGOING ISSUE WITH THE FORD ESCAPE WITH NUMEROUS EXAMPLES OF THIS SAME ISSUE. IT APPEARS THAT THE RIGHT PASSENGER SIDE WHEEL WELL OF THE FORD ESCAPE HAS A DESIGN FLAW CAUSING THE SHOCK TO SEPARATE FROM THE UNI-BODY. DRIVING BECOME DIFFICULT DURING THIS FAILURE AS THE VEHICLE IS RIDING ON THE SPRING AND THE SHOCK IS NOT ABLE TO REDUCE THE TIRE BOUNCE. *TR
NHTSA ODI #10557615
93,000 miles · Dec 27, 2013
Suspension
TL* THE CONTACT OWNS A 2005 FORD ESCAPE. THE CONTACT STATED THAT AFTER DRIVING OVER A POTHOLE, THE VEHICLE BEGAN TO SWAY AND THE CONTACT HEARD A CRACK. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS FOUND THAT THE PASSENGER REAR WHEEL HOUSE PANEL HAD SEPARATED DUE TO RUST. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER…
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TL* THE CONTACT OWNS A 2005 FORD ESCAPE. THE CONTACT STATED THAT AFTER DRIVING OVER A POTHOLE, THE VEHICLE BEGAN TO SWAY AND THE CONTACT HEARD A CRACK. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS FOUND THAT THE PASSENGER REAR WHEEL HOUSE PANEL HAD SEPARATED DUE TO RUST. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 93,000.
NHTSA ODI #10557488
150,000 miles · Dec 17, 2013
StructureSuspension
WHEN I OPENED THE REAR HATCH ON MY 2005 FORD ESCAPE I NOTICED THE PLASTIC MOLDING WAS CRACKED, AFTER LOOKING AT IT CLOSER I NOTICED THAT THE WHOLE RIGHT REAR SHOCK MOUNT WAS RUSTED OUT ANT THERE WAS A HOLE IN THE TOP OF THE WHEEL WELL. I HAVE CONTACTED MANY BODY SHOPS THAT SAY THE PROBLEM IS FIXABLE BUT DO TO LIABILITY THEY CAN …
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WHEN I OPENED THE REAR HATCH ON MY 2005 FORD ESCAPE I NOTICED THE PLASTIC MOLDING WAS CRACKED, AFTER LOOKING AT IT CLOSER I NOTICED THAT THE WHOLE RIGHT REAR SHOCK MOUNT WAS RUSTED OUT ANT THERE WAS A HOLE IN THE TOP OF THE WHEEL WELL. I HAVE CONTACTED MANY BODY SHOPS THAT SAY THE PROBLEM IS FIXABLE BUT DO TO LIABILITY THEY CAN NOT FIX IT. AFTER RESEARCHING IT ONLINE ON THE FORD FORUM I FOUND OUT THAT THIS A COMMON PROBLEM WITH THIS VEHICLE. ONE POST ON THE FORUM SAYS THAT THE ENGINEERS OF THE ESCAPE SAID IT IS A DESIGN FLAW CAUSING THE PROBLEM BUT THEY WON'T PUT IT IN WRITING FOR FEAR OF LOSING THEIR JOBS. THIS IS A MAJOR SAFETY ISSUE AND THERE SHOULD BE A RECALL ISSUED FOR IT. IF THE SHOCK WOULD HAVE CAME OFF WHILE I WAS DRIVING AND HIT THE ROAD OR SOMETHING UNDER THE VEHICLE IT COULD HAVE CAUSED A ACCIDENT. I WOULD TO KNOW WHY THERE IS NO RECALL ISSUED FOR THIS PROBLEM ? *TR
NHTSA ODI #10556395
Mileage unknown · Dec 3, 2013
StructureSuspension
2005 FORD ESCAPE...THE RIGHT REAR FENDER WELL HAS RUSTED OUT AROUND THE SHOCK MOUNT, READY OR CLOSE TO BREAKING FREE. FIRST BODY SHOP WOULDN'T EVEN QUOTE A REPAIR. GOOGLED ISSUE AND FOUND 100'S OF OTHER OWNERS OF 2005'S WITH SAME CONDITION...PHOTOS ON FACEBOOK MATCHED MY CARS SITUATION EXACTLY. WHY NO RECALL? *TR
NHTSA ODI #10554714
83,000 miles · Nov 25, 2013
StructureSuspension
TL* THE CONTACT OWNS A 2005 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, HE NOTICED A LOUD KNOCKING NOISE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE THE TECHNICIAN STATED THAT THE REAR PASSENGER'S SIDE INNER QUARTER PANEL AND WHEEL HOUSE PANEL WERE CORRODED. THE TECHNICIAN ALSO STATED TH…
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TL* THE CONTACT OWNS A 2005 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, HE NOTICED A LOUD KNOCKING NOISE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE THE TECHNICIAN STATED THAT THE REAR PASSENGER'S SIDE INNER QUARTER PANEL AND WHEEL HOUSE PANEL WERE CORRODED. THE TECHNICIAN ALSO STATED THAT THE SHOCK HAD BECOME COMPLETELY DETACHED FROM THE FRAME. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 83,000. . ..UPDATED 01-10-14 *BF
NHTSA ODI #10553736
105,000 miles · Nov 19, 2013
Suspension
TL* THE CONTACT OWNS A 2005 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, A KNOCKING NOISE WAS HEARD FROM UNDER THE VEHICLE. THE CONTACT STOPPED THE VEHICLE AND UPON INSPECTION, NOTICED THAT THE REAR PASSENGER'S SIDE WHEEL WELL WAS CORRODED AND THE REAR SHOCK WAS NO LONGER MOUNTED. THE MANUFACTURER WAS…
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TL* THE CONTACT OWNS A 2005 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, A KNOCKING NOISE WAS HEARD FROM UNDER THE VEHICLE. THE CONTACT STOPPED THE VEHICLE AND UPON INSPECTION, NOTICED THAT THE REAR PASSENGER'S SIDE WHEEL WELL WAS CORRODED AND THE REAR SHOCK WAS NO LONGER MOUNTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 105,000.
NHTSA ODI #10552887
103,000 miles · Nov 18, 2013
StructureSuspension
2005 FORD ESCAPE LIMITED HAS A SAFETY ISSUE SO BAD THAT IT'S UNSAFE TO DRIVE. THE RIGHT REAR FENDER WELL HAS RUSTED OUT AROUND THE SHOCK MOUNT, READY OR CLOSE TO BREAKING FREE. *TR
NHTSA ODI #10552806
126,000 miles · Nov 18, 2013
Suspension
THE RIGHT REAR UPPER SHOCK MOUNT AND INNER FENDER WELL RUSTED NOT SAFE TO DRIVE AND THE PART IS ON BACK ORDER. I HAVE NO OTHER VEHICHLE AND RATHER FRUSTRATED. *TR
NHTSA ODI #10552683
56,000 miles · Nov 12, 2013
Suspension
TL* THE CONTACT OWNS A 2005 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING OVER AN UNEVEN ROAD SURFACE AT VARIOUS SPEEDS, HE NOTICED A LOUD BANGING SOUND. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THAT THE REAR WHEEL WELL SHOCK TOWER WAS CORRODED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIR…
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TL* THE CONTACT OWNS A 2005 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING OVER AN UNEVEN ROAD SURFACE AT VARIOUS SPEEDS, HE NOTICED A LOUD BANGING SOUND. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THAT THE REAR WHEEL WELL SHOCK TOWER WAS CORRODED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 56,000.
Ford Motor Company (Ford) is recalling certain model year 2001-2008 Ford Escape and Mercury Mariner vehicles manufactured March 31, 2001, to September 1, 2009. The affected vehicles are equipped with either a 2.3L or 3.0L engine and have had their CD4E transmission replaced with remanufactured one that was rebuilt between June 11, 2015 through July 15, 2015. These service repair part transmissions have a shift lever bolt that may not be properly tightened. As a result, the shift control lever could disengage from the transmission without warning.
Consequence & remedy
Consequence: If the shift lever disengages from the transmission, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the gear selection indicator may show that the transmission is in the "PARK" position, but the vehicle transmission may not actually be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the transmissions and either tighten the manual shift lever bolt or replace the manual shift lever assembly. These repairs will be performed free of charge. The recall began on October 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S28.
Additional source detail variants (2)
Power Train:automatic Transmission:lever And Linkage:floor Shift
Ford Motor Company (Ford) is recalling certain model year 2001-2008 Ford Escape and Mercury Mariner vehicles manufactured March 31, 2001, to September 1, 2009. The affected vehicles are equipped with either a 2.3L or 3.0L engine and have had their CD4E transmission replaced with remanufactured one that was rebuilt between June 11, 2015 through July 15, 2015. These service repair part transmissions have a shift lever bolt that may not be properly tightened. As a result, the shift control lever could disengage from the transmission without warning.
Consequence: If the shift lever disengages from the transmission, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the gear selection indicator may show that the transmission is in the "PARK" position, but the vehicle transmission may not actually be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the transmissions and either tighten the manual shift lever bolt or replace the manual shift lever assembly. These repairs will be performed free of charge. The recall began on October 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S28.
Power Train:automatic Transmission:gear Position Indication (prndl)
Ford Motor Company (Ford) is recalling certain model year 2001-2008 Ford Escape and Mercury Mariner vehicles manufactured March 31, 2001, to September 1, 2009. The affected vehicles are equipped with either a 2.3L or 3.0L engine and have had their CD4E transmission replaced with remanufactured one that was rebuilt between June 11, 2015 through July 15, 2015. These service repair part transmissions have a shift lever bolt that may not be properly tightened. As a result, the shift control lever could disengage from the transmission without warning.
Consequence: If the shift lever disengages from the transmission, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the gear selection indicator may show that the transmission is in the "PARK" position, but the vehicle transmission may not actually be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the transmissions and either tighten the manual shift lever bolt or replace the manual shift lever assembly. These repairs will be performed free of charge. The recall began on October 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S28.
Ford Motor Company (Ford) is recalling certain model year 2005-2008 Ford Escape hybrid electric vehicles manufactured October 13, 2003, to June 20, 2008, and 2006-2008 Mercury Mariner hybrid electric vehicles manufactured June 10, 2005, to June 20, 2008. The coolant pump for the hybrid system may fail resulting in the hybrid electronics overheating.
Consequence & remedy
Consequence: If the hybrid electronics system overheats, it may shut down the powertrain, resulting in a stall-like condition, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will inspect and replace the original Motor Electronics Coolant (MEC) Pump with an improved brushless pump, free of charge. The recall is expected to begin on October 27, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S19.
CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITHOUT SIDE AIR CURTAINS OR MOONROOFS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 201, "OCCUPANT PROTECTION IN INTERIOR IMPACT." DURING TESTING, THE FREE MOTION HEAD FORM REGISTERED A MEASUREMENT ABOVE THE PERMITTED LIMIT AT THE LEFT HAND A-PILLAR TRIM AREA.
Consequence & remedy
Consequence: IN THE EVENT OF A VEHICLE CRASH, PERSONAL INJURY TO OCCUPANTS MAY OCCUR.
Remedy: DEALERS WILL MAKE MODIFICATIONS TO THE ENERGY ABSORBING MATERIAL LOCATED ABOVE THE HEADLINER IN THE AFFECTED AREA FREE OF CHARGE. THE RECALL BEGAN ON MAY 19, 2006. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
CERTAIN 2004-2005 SPORT UTILITY VEHICLES AND CERTAIN 2001-2003 SPORT UTIITY VEHICLE HAVING REAR LIFTGATE COMPONENTS SERVICED WITH 2004 EQUIVALENT COMPONENTS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 206, 'DOOR LOCKS AND DOOR RETENTION COMPONENTS.' THE REAR LIFTGATE LATCHING SYSTEM DOES NOT MEET THE INERTIA LOAD REQUIREMENT IN ONE DIRECTION.
Consequence & remedy
Consequence: IF THE LIFTGATE IS LEFT UNLOCKED, THERE IS THE POTENTIAL THAT IT MAY OPEN DURING A CRASH.
Remedy: DEALERS WILL REPLACE THE REAR LIFTGATE LATCH RELEASE ROD, THE RELEASE ROD ATTACHMENT CLIP AND THE DOOR HANDLE RETURN SPRING. THE RECALL BEGAN ON MARCH 31, 2005. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2
DP12006 · Electronic Throttle Body Malfunction
Opened Oct 2, 2012 · Closed Feb 21, 2013
Status: closed (inferred from source dates) · Engine
In a letter dated August 30, 2012, The North Carolina Consumers Council (NCCC) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged electronic throttle body failures resulting in engine stall or surge while driving in model year (MY) 2005 through 2012 Ford Escape vehicles. On October 2, 2012 the Office of Defects Investigation (ODI) opened a Defect Petition DP12-006 to evaluate whether to grant or deny the petition. The petition is hereby granted on certain model years. The NCCC letter cites two complaints of stall while driving in MY 2009 Ford Escape vehicles that were diagnosed as failed throttle bodies with diagnostic trouble codes (DTC) P2111, Throttle Body Stuck Open, and P2112, Throttle Body Stuck Closed. The petitioner indicates that the owners of both vehicles reported experiencing repeated incidents of stalling and engine surging. According to Ford, Escape non-hybrid vehicles are equipped with Electronic Throttle Body (ETB) assemblies beginning with MY 2009. Vehicles manufactured between June 22, 2009 and October 15, 2009 may contain contaminated printed circuit boards (PCB) with plating variations. Plating variations could lead to a lack of continuity in the throttle position sensor circuit where P2111 and/or other DTCs would be generated and stored. Ford and its electronic throttle body supplier, Delphi, modified the PCB manufacturing process and issued a technical service bulletin (TSB) 09-23-5. Vehicles produced after October 15, 2009 incorporated ETBs manufactured with a PCB process that resolved this condition. ODI's analysis identified a total of 123 unique reports indicating allegations of reduced motive power or vehicle stall. Depending on the condition of throttle control system malfunction, a driver may experience varying levels of reduced engine performance associated with three limp home modes. In two limp modes, reduced engine performance may maintain vehicle speeds above 20mph while the third is a limited limp home mode with engine speeds limited to approximately 900 RPM. Allegations of stall appear to be related to the limited limp home mode. Vehicles are not likely to unexpectedly stall as a result of this condition, but drivers may characterize the reduced functionality as a stall, even though their vehicle may still has motive capability. Allegations of vehicle surge appear to be related to limp home mode operation. Complaints alleging surge are most likely related to engine RPM fluctuations at low vehicle speeds or idle as the control system engages to prevent engine stall. In limited limp mode, rough-idle conditions may exist while the control system attempts to modulate engine RPMs once the vehicle reaches a reduced speed to maintain approximately 900 RPM. Separately, ODI received 59 complaints alleging incidents of engine stall while driving in model year (MY) 2010-2011 Ford Fusion vehicles. Approximately 60 percent (36) of the incidents occurred at speeds of 40 miles per hour or more. Eighty percent of complaints (47) were received beginning March 2012 and 14 complaints reported that the throttle body was replaced or DTCs associated with limp home modes. Additionally, Ford issued TSB 10-21-6 addressing DTCs associated with idle speed drops and limited limp home mode. The petition is granted on certain model years.Preliminary Evaluation PE13-003 has been opened to assess the scope, frequency and potential safety consequences associated with the alleged defect.See full copy of the closing resume for this defect petition for list of the VOQs associated with the defect petition analysis.
AQ10001 · Fleet Vehicle Recall Completion Audit
Opened Nov 18, 2010 · Closed Dec 28, 2015
Status: closed (inferred from source dates) · Unknown Or Other
On November 18, 2010, NHTSA's Recall Management Division (RMD) opened an audit query (AQ10-001) to investigate recall remedy completion by rental car companies on safety recall campaigns.It was expected to provide the agency an indication of how completely and how quickly rental car fleets perform necessary recall-related remedies on the vehicles owned and then rented/leased for use on the roadways.RMD queried three (3) major motor vehicle manufacturers (Ford, Chrysler, and General Motors) and requested data regarding completion figures for fifteen (15) discreet safety recalls.Analysis of this data demonstrated that rental car recalls completion was neither complete nor consistent.The rental car companies representing the largest market share in the industry were then queried as to their respective policies for the rental, lease, and sale of vehicles with open recalls.The data and responses from the manufacturers and the rental car companies can be found in the document repository by accessing the ?Associated Documents link above.In December 2015, Congress enacted the Fixing America's Surface Transportation (FAST) Act.One section of the Act prohibits rental car companies from renting, leasing, or selling motor vehicles subject to open safety recalls.With the passage of the FAST Act and its prohibition, there is no continuing need for the agency to investigate rental car recall completions.Accordingly, this investigation is closed.The agency reserves the right to open any future investigations, including audits of individual recalls, or groups of recalls, or rental car companies, to examine more closely safety recalls performance and completion issues in this area.
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