IllustrationFORD ESCAPE 2005 PASSENGER REAR TIRE WHEEL WELL RUSTED AWAY WHERE THE SHOCK ABSORBER MOUNT BOLTS ONTO FRAME AND NOW THE SHOCK ABSORBER MOUNT HAS NOTHING TO BOLT ONTO ANYMORE. SHOCK ABSORBER MOUNT IS NOT ATTACHED TO FRAME ANYMORE AND NOW HITS THE FRAME OF THE SUV MAKE VERY LOUD KNOCKING SOUNDS.
2005 Ford Escape
Owner reports · Recalls · Investigations
Similar to other model years
Owner complaints for the 2005 Ford Escape do not stand out strongly from the model-year median of 996.
About this comparison →How this year compares
Owner complaints by model year
Compare all Escape years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
880–25K
7425–50K
11950–75K
23375–100K
488100–150K
209150K+
1,211 reports with mileage · 183 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Suspension. Review the 459 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Structure. Review the 434 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Electrical System. Review the 153 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
40 crash reports20 fire reports20 injury reports
Suspension complaints
459 reportsRIGHT REAR SHOCK/STRUT RUSTED OFF THE VEHICLE AND IS NOT ATTACHED ANYMORE
DRIVING TO WORK ON AUG 3, 2015, I HEARD LOUD RATTLING AND CLANKING FROM THE REAR OF MY 2005 FORD ESCAPE. THINKING THAT IT WAS MY TOOLS ON THE BACK, I REMOVE THEM THE TOOLS, BUT THE RATTLING PERSISTED. I WALKED AROUND AND DID A VISUAL INSPECTION, AND SAW NOTHING WRONG WITH THE DRIVER SIDE SUSPENSION OR WHEEL WELL AREA. THE PAS…
Read full complaint
DRIVING TO WORK ON AUG 3, 2015, I HEARD LOUD RATTLING AND CLANKING FROM THE REAR OF MY 2005 FORD ESCAPE. THINKING THAT IT WAS MY TOOLS ON THE BACK, I REMOVE THEM THE TOOLS, BUT THE RATTLING PERSISTED. I WALKED AROUND AND DID A VISUAL INSPECTION, AND SAW NOTHING WRONG WITH THE DRIVER SIDE SUSPENSION OR WHEEL WELL AREA. THE PASSENGER SIDE WHEEL WELL, HOWEVER, HAD A LARGE HOLE WHERE THE SHOCK MOUNT SHOULD HAVE BEEN ATTACHED TO THE BODY. THIS SEEMS TO BE A PROBLEMATIC AREA FOR MANY OWNERS OF MY YEAR MAKE AND MODEL VEHICLE AND I FIND IT INTERESTING THAT FORD WILL VERBALLY ADMIT THAT THIS IS AN ISSUE, THOUGH WILL NOT EXPLAIN IN WRITING WHY NOTHING HAS BEEN DONE TO CORRECT THE PROBLEM AND MAKE THEIR VEHICLES SAFE TO BE DRIVEN. FORD WILL BE NOTIFIED BY WAY OF THEIR INTERNAL COMPLAINT FORMS OF THIS ISSUE.
WHY IS IT THAT NHTSA IS IGNORING ALL THE COMPLAINTS ABOUT THE FORD ESCAPE VEHICLES FROM 2003 TO 2007 IN REGARDS TO THE RIGHT REAR FENDER WELL AND SHOCK MOUNTS THAT ARE RUSTING OUT IN WHICH THIS IS A SAFETY ISSUE WHERE AS THE SHOCK COULD HIT THE INNER WHEEL OF THE RIGHT REAR TIRE? NO RECALLS FROM FORD OR NHTSA ON THIS ISSUE, …
Read full complaint
WHY IS IT THAT NHTSA IS IGNORING ALL THE COMPLAINTS ABOUT THE FORD ESCAPE VEHICLES FROM 2003 TO 2007 IN REGARDS TO THE RIGHT REAR FENDER WELL AND SHOCK MOUNTS THAT ARE RUSTING OUT IN WHICH THIS IS A SAFETY ISSUE WHERE AS THE SHOCK COULD HIT THE INNER WHEEL OF THE RIGHT REAR TIRE? NO RECALLS FROM FORD OR NHTSA ON THIS ISSUE, BUT YOU CAN CLEARLY SEE FROM THE ATTACHED VIDEO THAT THERE IS A MAJOR CONCERN FOR SAFETY OF THESE VEHICLES ON THE RIGHT REAR SIDE. HTTPS://WWW.YOUTUBE.COM/WATCH?V=9_OZK8IGK5S REPAIRS ARE COSTING THE CONSUMERS ON THESE VEHICLES NEARLY $2000.00 DOLLARS OR MORE AT THE AUTO BODY REPAIR SHOP. HOW CAN FORD DO THIS ON THESE VEHICLES AND CURRENT MODELS. I HAVE A 2011 FORD ESCAPE AND IT IS STARTING TO RUST OUT IN THE SAME PLACE. WHY?????????????????? MAKE FORD RECALL THESE VEHICLE AND PAY FOR THESE REPAIRS. INSTEAD OF THE CONSUMER HAVING TO GET RAKED OVER THE COALS FROM THE AUTO BODY SHOPS OR YOUR LOCAL FORD DEALER.
I WAS DRIVING ALONG THE HIGHWAY ON MY WAY TO WORK AND HIT A BUMP IN THE ROAD. IMMEDIATELY AFTER THAT I HEARD A RATTLING NOISE IN THE REAR PASSENGER SIDE QUARTER PANE ON EVERY SUBSEQUENT BUMP. WHEN I WAS ABLE TO PROPERLY EXAMINE IT I REALIZED THAT THE METAL THAT CONNECTS THE SHOCK TOWER TO THE WHEEL WELL HAD ALMOST COMPLETELY R…
Read full complaint
I WAS DRIVING ALONG THE HIGHWAY ON MY WAY TO WORK AND HIT A BUMP IN THE ROAD. IMMEDIATELY AFTER THAT I HEARD A RATTLING NOISE IN THE REAR PASSENGER SIDE QUARTER PANE ON EVERY SUBSEQUENT BUMP. WHEN I WAS ABLE TO PROPERLY EXAMINE IT I REALIZED THAT THE METAL THAT CONNECTS THE SHOCK TOWER TO THE WHEEL WELL HAD ALMOST COMPLETELY RUSTED AWAY. IN AUGUST OF 2012, WITH 154,523 MILES ON THE CAR, I REPLACED THE REAR SHOCK ABSORBERS. THERE WAS NO INDICATION AT THAT TIME OF THIS PROBLEM DEVELOPING. THE METAL ON THE VEHICLE SEEMS TO HAVE AN ISSUE BECAUSE IT IS RUSTING IN OTHER AREAS AS WELL, SUCH AS THE FUEL FILLER NECK, THE BOTTOMS OF THE REAR DOORS, THE BOTTOM OF THE REAR LIFT GATE, THE OUTER EDGES OF THE REAR WHEEL OPENINGS, AND AT THE BASE OF THE SIDE VIEW MIRROR.
TL* THE CONTACT OWNS A 2005 FORD ESCAPE. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE WOULD SWAY SLIGHTLY. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE SHOCK TOWER ON THE REAR PASSENGER SIDE HAD COMPLETELY RUSTED THROUGH TO THE FRAME. THE VEHICLE WAS DEEMED UNSAFE TO DRIVE. THE MANUFACTURER WAS MADE A…
Read full complaint
TL* THE CONTACT OWNS A 2005 FORD ESCAPE. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE WOULD SWAY SLIGHTLY. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE SHOCK TOWER ON THE REAR PASSENGER SIDE HAD COMPLETELY RUSTED THROUGH TO THE FRAME. THE VEHICLE WAS DEEMED UNSAFE TO DRIVE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 108,000.
OUR 2005 FORD ESCAPE IN JUST A MATTER OF WEEKS DEVELOPED A BASKETBALL-SIZED HOLE OVER THE RIGHT REAR WHEEL WELL. IT COMPLETELY RUSTED THROUGH THE WHEEL WELL, AND THE YOU CAN SEE THROUGH THE OPENING TO THE SHOCK AND THE TIRE FROM INSIDE THE VEHICLE. IN ADDITION, THE SHOCK IS NO LONGER ATTACHED TO THE FRAME, WHICH MAKES THIS VEH…
Read full complaint
OUR 2005 FORD ESCAPE IN JUST A MATTER OF WEEKS DEVELOPED A BASKETBALL-SIZED HOLE OVER THE RIGHT REAR WHEEL WELL. IT COMPLETELY RUSTED THROUGH THE WHEEL WELL, AND THE YOU CAN SEE THROUGH THE OPENING TO THE SHOCK AND THE TIRE FROM INSIDE THE VEHICLE. IN ADDITION, THE SHOCK IS NO LONGER ATTACHED TO THE FRAME, WHICH MAKES THIS VEHICLE UNSAFE FOR THE ROAD. WE WILL NOT ALLOW OUR SON TO DRIVE THIS TRUCK ANY LONGER, AND ARE NOW UNABLE TO PROVIDE HIM WITH A SAFE CAR SINCE THE REPAIRS TO THIS TRUCK ARE VERY HIGH. THIS IS A MAJOR ISSUE THAT AFFECTS A LARGE NUMBER OF OTHER DRIVERS. WE ALL HAVE THE EXACT SAME COMPLAINT ON WHERE THE DAMAGE OCCURS (RIGHT REAR WHEEL WELL) AND THE EXTENT OF THIS DAMAGE (THE TRUCK IS NO LONGER SAFE TO DRIVE). FORD NEEDS TO RECALL THESE VEHICLES AND FIX THIS PROBLEM. THANK YOU. *TR
WHEN DRIVING ON BUMPY ROADS I STARTED HEARING A LOUD RATTLE FROM PASSENGER REAR AREA. I COULDN'T FIND ANYTHING LOOSE IN THE BACK OF THE VEHICLE THAT WOULD MAKE THAT SOUND. I LOOKED UP INSIDE THE REAR PASSENGER WHEEL WELL AND SAW THAT THE UPPER PORTION OF WHERE THE SHOCK BOLTS TO THE BODY IS RUSTED OUT ALL THE WAY AROUND THE SHOC…
Read full complaint
WHEN DRIVING ON BUMPY ROADS I STARTED HEARING A LOUD RATTLE FROM PASSENGER REAR AREA. I COULDN'T FIND ANYTHING LOOSE IN THE BACK OF THE VEHICLE THAT WOULD MAKE THAT SOUND. I LOOKED UP INSIDE THE REAR PASSENGER WHEEL WELL AND SAW THAT THE UPPER PORTION OF WHERE THE SHOCK BOLTS TO THE BODY IS RUSTED OUT ALL THE WAY AROUND THE SHOCK CONNECTION AREA. I SEE THERE ARE MANY OTHER FORD OWNERS THAT HAVE HAD THE SAME PROBLEM. COME ON FORD, WE CAN'T ALL AFFORD TO SCRAP A VEHICLE EVERY TEN YEARS. THERE IS A DESIGN PROBLEM HERE AND FORD SHOULD BE HELD RESPONSIBLE FOR FIXING THEIR SHORTCOMINGS.
THE PASSENGER SIDE REAR WHEEL WELL IS RUSTED THROUGH SO BADLY THAT THE SHOCK MOUNT IS BANGING IN THE INTERIOR PANEL AND IS ABOUT TO BREAK LOSE FROM THE FRAME. WHEN I BOUGHT THE VEHICLE A MONTH AGO IT STILL HAD THE ORIGINAL UNDERCOATING ON IT, IT WAS RUSTING FROM BEHIND THE UNDERCOAT. I NOW HAVE TO PAY MY MECHANIC TO FIX THIS SAF…
Read full complaint
THE PASSENGER SIDE REAR WHEEL WELL IS RUSTED THROUGH SO BADLY THAT THE SHOCK MOUNT IS BANGING IN THE INTERIOR PANEL AND IS ABOUT TO BREAK LOSE FROM THE FRAME. WHEN I BOUGHT THE VEHICLE A MONTH AGO IT STILL HAD THE ORIGINAL UNDERCOATING ON IT, IT WAS RUSTING FROM BEHIND THE UNDERCOAT. I NOW HAVE TO PAY MY MECHANIC TO FIX THIS SAFETY HAZARD BECAUSE FORD, KNOWING THAT THIS PROBLEM EXISTS AND IS EXTENSIVE, WILL NOT RECALL THE VEHICLE TO FIX THERE POOR DESIGN.
SUB-FRAME RUST PROBLEM. THERE WAS A RECALL ON 2001 TO 2004 FORD ESCAPE FOR THIS PROBLEM. FORD MOTOR COMPANY HAS RECALLED ESCAPE CROSSOVERS FROM MODEL YEARS 2001-2004 IN STATES THAT USE A LOT OF ROAD SALT. IN AFFECTED VEHICLES, PART OF THE CAR COULD SUFFER DAMAGE FROM RUST AND EVEN LOSE STEERING CONTROL.
Official recalls
415V606000 · Power Train:automatic Transmission:gear Position Indication (prndl); Power Train:automatic Transmission:lever And Linkage:floor Shift
Sep 29, 2015
Ford Motor Company (Ford) is recalling certain model year 2001-2008 Ford Escape and Mercury Mariner vehicles manufactured March 31, 2001, to September 1, 2009. The affected vehicles are equipped with either a 2.3L or 3.0L engine and have had their CD4E transmission replaced with remanufactured one that was rebuilt between June 11, 2015 through July 15, 2015. These service repair part transmissions have a shift lever bolt that may not be properly tightened. As a result, the shift control lever could disengage from the transmission without warning.
Consequence & remedy
Consequence: If the shift lever disengages from the transmission, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the gear selection indicator may show that the transmission is in the "PARK" position, but the vehicle transmission may not actually be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the transmissions and either tighten the manual shift lever bolt or replace the manual shift lever assembly. These repairs will be performed free of charge. The recall began on October 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S28.
Additional source detail variants (2)
Power Train:automatic Transmission:lever And Linkage:floor Shift
Ford Motor Company (Ford) is recalling certain model year 2001-2008 Ford Escape and Mercury Mariner vehicles manufactured March 31, 2001, to September 1, 2009. The affected vehicles are equipped with either a 2.3L or 3.0L engine and have had their CD4E transmission replaced with remanufactured one that was rebuilt between June 11, 2015 through July 15, 2015. These service repair part transmissions have a shift lever bolt that may not be properly tightened. As a result, the shift control lever could disengage from the transmission without warning.
Consequence: If the shift lever disengages from the transmission, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the gear selection indicator may show that the transmission is in the "PARK" position, but the vehicle transmission may not actually be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the transmissions and either tighten the manual shift lever bolt or replace the manual shift lever assembly. These repairs will be performed free of charge. The recall began on October 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S28.
Power Train:automatic Transmission:gear Position Indication (prndl)
Ford Motor Company (Ford) is recalling certain model year 2001-2008 Ford Escape and Mercury Mariner vehicles manufactured March 31, 2001, to September 1, 2009. The affected vehicles are equipped with either a 2.3L or 3.0L engine and have had their CD4E transmission replaced with remanufactured one that was rebuilt between June 11, 2015 through July 15, 2015. These service repair part transmissions have a shift lever bolt that may not be properly tightened. As a result, the shift control lever could disengage from the transmission without warning.
Consequence: If the shift lever disengages from the transmission, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the gear selection indicator may show that the transmission is in the "PARK" position, but the vehicle transmission may not actually be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the transmissions and either tighten the manual shift lever bolt or replace the manual shift lever assembly. These repairs will be performed free of charge. The recall began on October 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S28.
14V526000 · Hybrid Propulsion System
Sep 3, 2014
Ford Motor Company (Ford) is recalling certain model year 2005-2008 Ford Escape hybrid electric vehicles manufactured October 13, 2003, to June 20, 2008, and 2006-2008 Mercury Mariner hybrid electric vehicles manufactured June 10, 2005, to June 20, 2008. The coolant pump for the hybrid system may fail resulting in the hybrid electronics overheating.
Consequence & remedy
Consequence: If the hybrid electronics system overheats, it may shut down the powertrain, resulting in a stall-like condition, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will inspect and replace the original Motor Electronics Coolant (MEC) Pump with an improved brushless pump, free of charge. The recall is expected to begin on October 27, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S19.
06V111000 · Seats:front Assembly:head Restraint
Apr 7, 2006
CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITHOUT SIDE AIR CURTAINS OR MOONROOFS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 201, "OCCUPANT PROTECTION IN INTERIOR IMPACT." DURING TESTING, THE FREE MOTION HEAD FORM REGISTERED A MEASUREMENT ABOVE THE PERMITTED LIMIT AT THE LEFT HAND A-PILLAR TRIM AREA.
Consequence & remedy
Consequence: IN THE EVENT OF A VEHICLE CRASH, PERSONAL INJURY TO OCCUPANTS MAY OCCUR.
Remedy: DEALERS WILL MAKE MODIFICATIONS TO THE ENERGY ABSORBING MATERIAL LOCATED ABOVE THE HEADLINER IN THE AFFECTED AREA FREE OF CHARGE. THE RECALL BEGAN ON MAY 19, 2006. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
04V602000 · Latches/locks/linkages:doors:latch
Dec 20, 2004
CERTAIN 2004-2005 SPORT UTILITY VEHICLES AND CERTAIN 2001-2003 SPORT UTIITY VEHICLE HAVING REAR LIFTGATE COMPONENTS SERVICED WITH 2004 EQUIVALENT COMPONENTS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 206, 'DOOR LOCKS AND DOOR RETENTION COMPONENTS.' THE REAR LIFTGATE LATCHING SYSTEM DOES NOT MEET THE INERTIA LOAD REQUIREMENT IN ONE DIRECTION.
Consequence & remedy
Consequence: IF THE LIFTGATE IS LEFT UNLOCKED, THERE IS THE POTENTIAL THAT IT MAY OPEN DURING A CRASH.
Remedy: DEALERS WILL REPLACE THE REAR LIFTGATE LATCH RELEASE ROD, THE RELEASE ROD ATTACHMENT CLIP AND THE DOOR HANDLE RETURN SPRING. THE RECALL BEGAN ON MARCH 31, 2005. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2DP12006 · Electronic Throttle Body Malfunction
Opened Oct 2, 2012 · Closed Feb 21, 2013
Status: closed (inferred from source dates) · Engine
In a letter dated August 30, 2012, The North Carolina Consumers Council (NCCC) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged electronic throttle body failures resulting in engine stall or surge while driving in model year (MY) 2005 through 2012 Ford Escape vehicles. On October 2, 2012 the Office of Defects Investigation (ODI) opened a Defect Petition DP12-006 to evaluate whether to grant or deny the petition. The petition is hereby granted on certain model years. The NCCC letter cites two complaints of stall while driving in MY 2009 Ford Escape vehicles that were diagnosed as failed throttle bodies with diagnostic trouble codes (DTC) P2111, Throttle Body Stuck Open, and P2112, Throttle Body Stuck Closed. The petitioner indicates that the owners of both vehicles reported experiencing repeated incidents of stalling and engine surging. According to Ford, Escape non-hybrid vehicles are equipped with Electronic Throttle Body (ETB) assemblies beginning with MY 2009. Vehicles manufactured between June 22, 2009 and October 15, 2009 may contain contaminated printed circuit boards (PCB) with plating variations. Plating variations could lead to a lack of continuity in the throttle position sensor circuit where P2111 and/or other DTCs would be generated and stored. Ford and its electronic throttle body supplier, Delphi, modified the PCB manufacturing process and issued a technical service bulletin (TSB) 09-23-5. Vehicles produced after October 15, 2009 incorporated ETBs manufactured with a PCB process that resolved this condition. ODI's analysis identified a total of 123 unique reports indicating allegations of reduced motive power or vehicle stall. Depending on the condition of throttle control system malfunction, a driver may experience varying levels of reduced engine performance associated with three limp home modes. In two limp modes, reduced engine performance may maintain vehicle speeds above 20mph while the third is a limited limp home mode with engine speeds limited to approximately 900 RPM. Allegations of stall appear to be related to the limited limp home mode. Vehicles are not likely to unexpectedly stall as a result of this condition, but drivers may characterize the reduced functionality as a stall, even though their vehicle may still has motive capability. Allegations of vehicle surge appear to be related to limp home mode operation. Complaints alleging surge are most likely related to engine RPM fluctuations at low vehicle speeds or idle as the control system engages to prevent engine stall. In limited limp mode, rough-idle conditions may exist while the control system attempts to modulate engine RPMs once the vehicle reaches a reduced speed to maintain approximately 900 RPM. Separately, ODI received 59 complaints alleging incidents of engine stall while driving in model year (MY) 2010-2011 Ford Fusion vehicles. Approximately 60 percent (36) of the incidents occurred at speeds of 40 miles per hour or more. Eighty percent of complaints (47) were received beginning March 2012 and 14 complaints reported that the throttle body was replaced or DTCs associated with limp home modes. Additionally, Ford issued TSB 10-21-6 addressing DTCs associated with idle speed drops and limited limp home mode. The petition is granted on certain model years.Preliminary Evaluation PE13-003 has been opened to assess the scope, frequency and potential safety consequences associated with the alleged defect.See full copy of the closing resume for this defect petition for list of the VOQs associated with the defect petition analysis.
AQ10001 · Fleet Vehicle Recall Completion Audit
Opened Nov 18, 2010 · Closed Dec 28, 2015
Status: closed (inferred from source dates) · Unknown Or Other
On November 18, 2010, NHTSA's Recall Management Division (RMD) opened an audit query (AQ10-001) to investigate recall remedy completion by rental car companies on safety recall campaigns.It was expected to provide the agency an indication of how completely and how quickly rental car fleets perform necessary recall-related remedies on the vehicles owned and then rented/leased for use on the roadways.RMD queried three (3) major motor vehicle manufacturers (Ford, Chrysler, and General Motors) and requested data regarding completion figures for fifteen (15) discreet safety recalls.Analysis of this data demonstrated that rental car recalls completion was neither complete nor consistent.The rental car companies representing the largest market share in the industry were then queried as to their respective policies for the rental, lease, and sale of vehicles with open recalls.The data and responses from the manufacturers and the rental car companies can be found in the document repository by accessing the ?Associated Documents link above.In December 2015, Congress enacted the Fixing America's Surface Transportation (FAST) Act.One section of the Act prohibits rental car companies from renting, leasing, or selling motor vehicles subject to open safety recalls.With the passage of the FAST Act and its prohibition, there is no continuing need for the agency to investigate rental car recall completions.Accordingly, this investigation is closed.The agency reserves the right to open any future investigations, including audits of individual recalls, or groups of recalls, or rental car companies, to examine more closely safety recalls performance and completion issues in this area.