NHTSA owner reports · September 18, 2026 snapshot.
Structure complaints
434 reportsClear category filter110,000 miles · Jun 2, 2017
Structure
TL* THE CONTACT OWNS A 2005 FORD ESCAPE. WHILE DRIVING 25 MPH, THE CONTACT HEARD A BANGING SOUND COMING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO HAD PREVIOUSLY INSTALLED SHOCK ABSORBERS. IT WAS DIAGNOSED THAT THE PANELS SURROUNDING THE REAR PASSENGER WHEEL WELL HAD RUSTED AND LOOSENED. T…
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TL* THE CONTACT OWNS A 2005 FORD ESCAPE. WHILE DRIVING 25 MPH, THE CONTACT HEARD A BANGING SOUND COMING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO HAD PREVIOUSLY INSTALLED SHOCK ABSORBERS. IT WAS DIAGNOSED THAT THE PANELS SURROUNDING THE REAR PASSENGER WHEEL WELL HAD RUSTED AND LOOSENED. THE VEHICLE WAS TAKEN TO RAPID FORD (1510 S POKEGAMA AVE, GRAND RAPIDS, MN 55744) WHERE THE DIAGNOSIS WAS CONFIRMED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS THEN TAKEN TO ANOTHER INDEPENDENT MECHANIC WHO ALSO CONFIRMED THE DIAGNOSIS AND PROVIDED A REPAIR ESTIMATE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THEY COULD NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.
NHTSA ODI #10992899
90,000 miles · May 24, 2017
Structure
WHEEL WELLS ON MY 2005 FORD ESCAPE ARE FAILING. HAD AT $1,200 EXPENSE TO REPLACE THE REAR SHOCK UNIT BECAUSE IT RUSTED OUT. I AM GOING TO HAVE TO JUNK THE VEHICLE SOON BECAUSE OF ALL THE RUST DAMAGE.
NHTSA ODI #10991438
102,000 miles · Apr 27, 2017
Structure
TL* THE CONTACT OWNS A 2005 FORD ESCAPE. DUE TO AGGRESSIVE BRAKING, THE STEERING BECAME OFF-CENTERED AT A NINETY DEGREE ANGLE. IN ADDITION, THE CONTACT HEARD AN ABNORMAL NOISE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE SUBFRAME FAILED AND NEEDED TO BE REPLACED. A 2005 SUBFRAME WAS ORDERED TO REPAIR …
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TL* THE CONTACT OWNS A 2005 FORD ESCAPE. DUE TO AGGRESSIVE BRAKING, THE STEERING BECAME OFF-CENTERED AT A NINETY DEGREE ANGLE. IN ADDITION, THE CONTACT HEARD AN ABNORMAL NOISE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE SUBFRAME FAILED AND NEEDED TO BE REPLACED. A 2005 SUBFRAME WAS ORDERED TO REPAIR THE VEHICLE, BUT IT DID NOT FIT AND HAD TO BE CHANGED OUT FOR A 2004 SUBFRAME. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V165000 (STRUCTURE). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS 102,000.
NHTSA ODI #10981120
186,000 miles · Apr 19, 2017
StructureSuspensionWheels
I WAS PULLING OUT OF MY DRIVEWAY, TURNED AT THE CORNER, HIT A SMALL BUMP AND HEARD A LOUD BANGING SOUND LIKE THE REAR GATE DOOR WAS NOT CLOSED, STOPPED AT THE CORNER PUT IT IN PARK, GOT OUT AND OPENED THE REAR GATE AND RECLOSED IT, GOT BACK INTO MY VEHICLE, TURNED LEFT HIT ANOTHER SMALL BUMP, AND HEARD THE LOUD BANGING NOISE AGA…
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I WAS PULLING OUT OF MY DRIVEWAY, TURNED AT THE CORNER, HIT A SMALL BUMP AND HEARD A LOUD BANGING SOUND LIKE THE REAR GATE DOOR WAS NOT CLOSED, STOPPED AT THE CORNER PUT IT IN PARK, GOT OUT AND OPENED THE REAR GATE AND RECLOSED IT, GOT BACK INTO MY VEHICLE, TURNED LEFT HIT ANOTHER SMALL BUMP, AND HEARD THE LOUD BANGING NOISE AGAIN, STOPPED AT THE 4 WAY CORNER STORE, PARKED AND GOT OUT AND WALKED AROUND MY VEHICLE TO INSPECT IT, AND NOTICED THE RUST ON THE PASSENGER REAR SIDE, SOME OF IT HAD FALLEN OFF AND I COULD SEE THE STYROFOAM ON THE INSIDE OF THE PASSENGER REAR TIRE WELD.I CALLED THE DEALER WHERE I AM PURCHASING THE VEHICLE AND THEY SAID I COULD TAKE IT TO THEIR GUY TO LOOK AT IT, TOOK IT TO HIM AND HE SAID THAT I HAD A REAL PROBLEM AND THAT IT NEEDED TO BE WELDED, WENT BACK TO THE DEALER AND THEY SAID I COULD TAKE IT TO THEIR GUY TO FIX, BUT THEY DID NOT KNOW WHEN THEY COULD GET ME IN FOR AN APPOINTMENT. I TOOK IT TO ANOTHER MECHANIC, AND HE STILL HAS IT, TRYING TO LOCATE THE REAR END OF ANOTHER FORD ESCAPE TO FIX IT.
NHTSA ODI #10979412
179,000 miles · Apr 2, 2017
Power TrainStructure
WHILE LOOKING AT YOUR WEB SITE, I NOTICE THAT THERE WAS A RECALL ON MY 2005 ESCAPE 3.0L, I DIDN'T GET A RECALL NOTICE FROM THE DEALER AND ITS 2017 AND I'M THE SECOND OWNER,AND NOW I FIND OUT THAT MY PASSAGER SIDE REAR WHEEL WELL IS RUSTED OUT BY LOOKING AT ALL THE WHEEL WELLS, CAUSE I HEARD A HARD BUMP SOUND COMING FROM THE BAC…
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WHILE LOOKING AT YOUR WEB SITE, I NOTICE THAT THERE WAS A RECALL ON MY 2005 ESCAPE 3.0L, I DIDN'T GET A RECALL NOTICE FROM THE DEALER AND ITS 2017 AND I'M THE SECOND OWNER,AND NOW I FIND OUT THAT MY PASSAGER SIDE REAR WHEEL WELL IS RUSTED OUT BY LOOKING AT ALL THE WHEEL WELLS, CAUSE I HEARD A HARD BUMP SOUND COMING FROM THE BACK OF THE CAR WHILE DRIVING IT ON THE STREETS. NOW I NOTICE THAT THERE IS A SHIFT LEVEL RECALL ON THE SAME ESCAPE!!. WHAT IS GOING ON WITH THE RECALL NOTICES!!!. THIS IS THE ONLY CAR THAT I HAVE TO DRIVE TO GET AROUND IN- GREAT CAR OTHER THEN THAT.
NHTSA ODI #10970044
120,000 miles · Mar 30, 2017
StructureSuspension
TL* THE CONTACT OWNS A 2005 FORD ESCAPE. WHILE DRIVING 35 MPH OVER A SMALL BUMP IN THE ROAD, THE VEHICLE MADE A LOUD BANGING NOISE. THE CONTACT NOTICED THAT THE PASSENGER SIDE WHEEL WELL WAS SEVERELY RUSTED. IN ADDITION, THE SHOCK ABSORBER BECAME DISCONNECTED FROM THE FRAME OF THE WELL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACT…
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TL* THE CONTACT OWNS A 2005 FORD ESCAPE. WHILE DRIVING 35 MPH OVER A SMALL BUMP IN THE ROAD, THE VEHICLE MADE A LOUD BANGING NOISE. THE CONTACT NOTICED THAT THE PASSENGER SIDE WHEEL WELL WAS SEVERELY RUSTED. IN ADDITION, THE SHOCK ABSORBER BECAME DISCONNECTED FROM THE FRAME OF THE WELL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000. THE VIN WAS NOT AVAILABLE.
NHTSA ODI #10969598
111,000 miles · Mar 27, 2017
Structure
PASSENGERS SIDE WHEEL WELL HAS DEVELOPED EXCESSIVE RUST. SUPPORT FOR SHOCK/STRUT ASSEMBLY INTEGRITY HAS BEEN COMPROMISED. VEHICLE IS NO LONGER SAFE TO BE DRIVEN WITHOUT REPAIR. RUST DAMAGE WAS CONCEALED UNDER RUST PROOFING MATERIAL.
NHTSA ODI #10968861
144,000 miles · Mar 3, 2017
Structure
DESPITE MANY, MANY OWNER COMPLAINTS, FORD HAS NEVER BEEN MADE TO RECALL THE 2005 FORD ESCAPE. THERE ARE RUST ISSUES IN THE REAR OF THE CAR THAT COULD LEAD TO UNSAFE OPERATION. ONE EXAMPLE IS SHOCK ABSORBERS THAT COULD COME LOOSE DUE TO EXCESSIVE RUST ON THE FRAME. FORD HAS ISSUED SUCH A RECALL FOR PREVIOUS MODEL YEARS, SO THEY A…
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DESPITE MANY, MANY OWNER COMPLAINTS, FORD HAS NEVER BEEN MADE TO RECALL THE 2005 FORD ESCAPE. THERE ARE RUST ISSUES IN THE REAR OF THE CAR THAT COULD LEAD TO UNSAFE OPERATION. ONE EXAMPLE IS SHOCK ABSORBERS THAT COULD COME LOOSE DUE TO EXCESSIVE RUST ON THE FRAME. FORD HAS ISSUED SUCH A RECALL FOR PREVIOUS MODEL YEARS, SO THEY ARE WELL AWARE OF THE PROBLEM, BUT THEY NEVER MADE ANY REPAIRS TO THE 2005 ESCAPE MODELS. I CONTACTED THEM AND THEY REFERRED ME TO YOU (THEY WERE QUITE HATEFUL). PLEASE HELP. I AM ON DISABILITY AND WE CANNOT AFFORD THE COST OF THESE REPAIRS AND WE BELIEVE FORD SHOULD BE MADE TO TAKE RESPONSIBILITY. THANK YOU.
NHTSA ODI #10958562
Mileage unknown · Feb 2, 2017
StructureSuspensionWheels
PASSENGER REAR IS RESTED SHOCKS STRUTS DETACHED
NHTSA ODI #10949085
188,000 miles · Jan 23, 2017
StructureSuspension
TL* THE CONTACT OWNS A 2005 FORD ESCAPE. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT HEARD AN ABNORMAL SOUND COMING FROM THE REAR PASSENGER SIDE OF THE VEHICLE. THE CONTACT DISCOVERED THAT THE SHOCK WAS NOT CONNECTED TO THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED WITH RUST BETWEEN THE SHOC…
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TL* THE CONTACT OWNS A 2005 FORD ESCAPE. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT HEARD AN ABNORMAL SOUND COMING FROM THE REAR PASSENGER SIDE OF THE VEHICLE. THE CONTACT DISCOVERED THAT THE SHOCK WAS NOT CONNECTED TO THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED WITH RUST BETWEEN THE SHOCK AND THE REAR PASSENGER SIDE FRAME. THE SHOCK ABSORBER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 188,000.
NHTSA ODI #10947102
Official recalls
4Sep 29, 2015
Ford Motor Company (Ford) is recalling certain model year 2001-2008 Ford Escape and Mercury Mariner vehicles manufactured March 31, 2001, to September 1, 2009. The affected vehicles are equipped with either a 2.3L or 3.0L engine and have had their CD4E transmission replaced with remanufactured one that was rebuilt between June 11, 2015 through July 15, 2015. These service repair part transmissions have a shift lever bolt that may not be properly tightened. As a result, the shift control lever could disengage from the transmission without warning.
Consequence & remedy
Consequence: If the shift lever disengages from the transmission, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the gear selection indicator may show that the transmission is in the "PARK" position, but the vehicle transmission may not actually be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the transmissions and either tighten the manual shift lever bolt or replace the manual shift lever assembly. These repairs will be performed free of charge. The recall began on October 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S28.
Additional source detail variants (2)
Power Train:automatic Transmission:lever And Linkage:floor Shift
Ford Motor Company (Ford) is recalling certain model year 2001-2008 Ford Escape and Mercury Mariner vehicles manufactured March 31, 2001, to September 1, 2009. The affected vehicles are equipped with either a 2.3L or 3.0L engine and have had their CD4E transmission replaced with remanufactured one that was rebuilt between June 11, 2015 through July 15, 2015. These service repair part transmissions have a shift lever bolt that may not be properly tightened. As a result, the shift control lever could disengage from the transmission without warning.
Consequence: If the shift lever disengages from the transmission, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the gear selection indicator may show that the transmission is in the "PARK" position, but the vehicle transmission may not actually be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the transmissions and either tighten the manual shift lever bolt or replace the manual shift lever assembly. These repairs will be performed free of charge. The recall began on October 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S28.
Power Train:automatic Transmission:gear Position Indication (prndl)
Ford Motor Company (Ford) is recalling certain model year 2001-2008 Ford Escape and Mercury Mariner vehicles manufactured March 31, 2001, to September 1, 2009. The affected vehicles are equipped with either a 2.3L or 3.0L engine and have had their CD4E transmission replaced with remanufactured one that was rebuilt between June 11, 2015 through July 15, 2015. These service repair part transmissions have a shift lever bolt that may not be properly tightened. As a result, the shift control lever could disengage from the transmission without warning.
Consequence: If the shift lever disengages from the transmission, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the gear selection indicator may show that the transmission is in the "PARK" position, but the vehicle transmission may not actually be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the transmissions and either tighten the manual shift lever bolt or replace the manual shift lever assembly. These repairs will be performed free of charge. The recall began on October 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S28.
Sep 3, 2014
Ford Motor Company (Ford) is recalling certain model year 2005-2008 Ford Escape hybrid electric vehicles manufactured October 13, 2003, to June 20, 2008, and 2006-2008 Mercury Mariner hybrid electric vehicles manufactured June 10, 2005, to June 20, 2008. The coolant pump for the hybrid system may fail resulting in the hybrid electronics overheating.
Consequence & remedy
Consequence: If the hybrid electronics system overheats, it may shut down the powertrain, resulting in a stall-like condition, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will inspect and replace the original Motor Electronics Coolant (MEC) Pump with an improved brushless pump, free of charge. The recall is expected to begin on October 27, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S19.
Apr 7, 2006
CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITHOUT SIDE AIR CURTAINS OR MOONROOFS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 201, "OCCUPANT PROTECTION IN INTERIOR IMPACT." DURING TESTING, THE FREE MOTION HEAD FORM REGISTERED A MEASUREMENT ABOVE THE PERMITTED LIMIT AT THE LEFT HAND A-PILLAR TRIM AREA.
Consequence & remedy
Consequence: IN THE EVENT OF A VEHICLE CRASH, PERSONAL INJURY TO OCCUPANTS MAY OCCUR.
Remedy: DEALERS WILL MAKE MODIFICATIONS TO THE ENERGY ABSORBING MATERIAL LOCATED ABOVE THE HEADLINER IN THE AFFECTED AREA FREE OF CHARGE. THE RECALL BEGAN ON MAY 19, 2006. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
Dec 20, 2004
CERTAIN 2004-2005 SPORT UTILITY VEHICLES AND CERTAIN 2001-2003 SPORT UTIITY VEHICLE HAVING REAR LIFTGATE COMPONENTS SERVICED WITH 2004 EQUIVALENT COMPONENTS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 206, 'DOOR LOCKS AND DOOR RETENTION COMPONENTS.' THE REAR LIFTGATE LATCHING SYSTEM DOES NOT MEET THE INERTIA LOAD REQUIREMENT IN ONE DIRECTION.
Consequence & remedy
Consequence: IF THE LIFTGATE IS LEFT UNLOCKED, THERE IS THE POTENTIAL THAT IT MAY OPEN DURING A CRASH.
Remedy: DEALERS WILL REPLACE THE REAR LIFTGATE LATCH RELEASE ROD, THE RELEASE ROD ATTACHMENT CLIP AND THE DOOR HANDLE RETURN SPRING. THE RECALL BEGAN ON MARCH 31, 2005. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2DP12006 · Electronic Throttle Body Malfunction
Opened Oct 2, 2012 · Closed Feb 21, 2013
Status: closed (inferred from source dates) · Engine
In a letter dated August 30, 2012, The North Carolina Consumers Council (NCCC) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged electronic throttle body failures resulting in engine stall or surge while driving in model year (MY) 2005 through 2012 Ford Escape vehicles. On October 2, 2012 the Office of Defects Investigation (ODI) opened a Defect Petition DP12-006 to evaluate whether to grant or deny the petition. The petition is hereby granted on certain model years. The NCCC letter cites two complaints of stall while driving in MY 2009 Ford Escape vehicles that were diagnosed as failed throttle bodies with diagnostic trouble codes (DTC) P2111, Throttle Body Stuck Open, and P2112, Throttle Body Stuck Closed. The petitioner indicates that the owners of both vehicles reported experiencing repeated incidents of stalling and engine surging. According to Ford, Escape non-hybrid vehicles are equipped with Electronic Throttle Body (ETB) assemblies beginning with MY 2009. Vehicles manufactured between June 22, 2009 and October 15, 2009 may contain contaminated printed circuit boards (PCB) with plating variations. Plating variations could lead to a lack of continuity in the throttle position sensor circuit where P2111 and/or other DTCs would be generated and stored. Ford and its electronic throttle body supplier, Delphi, modified the PCB manufacturing process and issued a technical service bulletin (TSB) 09-23-5. Vehicles produced after October 15, 2009 incorporated ETBs manufactured with a PCB process that resolved this condition. ODI's analysis identified a total of 123 unique reports indicating allegations of reduced motive power or vehicle stall. Depending on the condition of throttle control system malfunction, a driver may experience varying levels of reduced engine performance associated with three limp home modes. In two limp modes, reduced engine performance may maintain vehicle speeds above 20mph while the third is a limited limp home mode with engine speeds limited to approximately 900 RPM. Allegations of stall appear to be related to the limited limp home mode. Vehicles are not likely to unexpectedly stall as a result of this condition, but drivers may characterize the reduced functionality as a stall, even though their vehicle may still has motive capability. Allegations of vehicle surge appear to be related to limp home mode operation. Complaints alleging surge are most likely related to engine RPM fluctuations at low vehicle speeds or idle as the control system engages to prevent engine stall. In limited limp mode, rough-idle conditions may exist while the control system attempts to modulate engine RPMs once the vehicle reaches a reduced speed to maintain approximately 900 RPM. Separately, ODI received 59 complaints alleging incidents of engine stall while driving in model year (MY) 2010-2011 Ford Fusion vehicles. Approximately 60 percent (36) of the incidents occurred at speeds of 40 miles per hour or more. Eighty percent of complaints (47) were received beginning March 2012 and 14 complaints reported that the throttle body was replaced or DTCs associated with limp home modes. Additionally, Ford issued TSB 10-21-6 addressing DTCs associated with idle speed drops and limited limp home mode. The petition is granted on certain model years.Preliminary Evaluation PE13-003 has been opened to assess the scope, frequency and potential safety consequences associated with the alleged defect.See full copy of the closing resume for this defect petition for list of the VOQs associated with the defect petition analysis.
AQ10001 · Fleet Vehicle Recall Completion Audit
Opened Nov 18, 2010 · Closed Dec 28, 2015
Status: closed (inferred from source dates) · Unknown Or Other
On November 18, 2010, NHTSA's Recall Management Division (RMD) opened an audit query (AQ10-001) to investigate recall remedy completion by rental car companies on safety recall campaigns.It was expected to provide the agency an indication of how completely and how quickly rental car fleets perform necessary recall-related remedies on the vehicles owned and then rented/leased for use on the roadways.RMD queried three (3) major motor vehicle manufacturers (Ford, Chrysler, and General Motors) and requested data regarding completion figures for fifteen (15) discreet safety recalls.Analysis of this data demonstrated that rental car recalls completion was neither complete nor consistent.The rental car companies representing the largest market share in the industry were then queried as to their respective policies for the rental, lease, and sale of vehicles with open recalls.The data and responses from the manufacturers and the rental car companies can be found in the document repository by accessing the ?Associated Documents link above.In December 2015, Congress enacted the Fixing America's Surface Transportation (FAST) Act.One section of the Act prohibits rental car companies from renting, leasing, or selling motor vehicles subject to open safety recalls.With the passage of the FAST Act and its prohibition, there is no continuing need for the agency to investigate rental car recall completions.Accordingly, this investigation is closed.The agency reserves the right to open any future investigations, including audits of individual recalls, or groups of recalls, or rental car companies, to examine more closely safety recalls performance and completion issues in this area.
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