TL* THE CONTACT OWNS A 2005 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 5 MPH, A WHISTLING NOISE AND A BURNING ODOR EMITTED THROUGH THE VENTS OF THE VEHICLE. THE CONTACT COASTED TO THE SIDE OF THE ROAD AND NOTICED THAT THE INNER WHEEL WELL ON THE REAR PASSENGER SIDE WAS CORRODED. THE CONTACT IMMEDIATELY CALLED THE MANUFACTURER AND …
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TL* THE CONTACT OWNS A 2005 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 5 MPH, A WHISTLING NOISE AND A BURNING ODOR EMITTED THROUGH THE VENTS OF THE VEHICLE. THE CONTACT COASTED TO THE SIDE OF THE ROAD AND NOTICED THAT THE INNER WHEEL WELL ON THE REAR PASSENGER SIDE WAS CORRODED. THE CONTACT IMMEDIATELY CALLED THE MANUFACTURER AND WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL, AND DID NOT OFFER FURTHER ASSISTANCE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 177,250.
NHTSA ODI #11075958
158,000 miles · Feb 20, 2018
Structure
TL* THE CONTACT OWNS A 2005 FORD ESCAPE. WHILE DRIVING 50 MPH, THE CONTACT NOTICED A VERY LOUD NOISE AS IF GLASS WERE BREAKING. THE CONTACT PULLED THE VEHICLE OFF THE ROAD AND TURNED OFF THE ENGINE. THE CONTACT WALKED TO THE REAR OF THE VEHICLE AND NOTICED THAT THE TOWER WAS DISCONNECTED FROM THE WELL OF THE WHEEL. THE CONTACT D…
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TL* THE CONTACT OWNS A 2005 FORD ESCAPE. WHILE DRIVING 50 MPH, THE CONTACT NOTICED A VERY LOUD NOISE AS IF GLASS WERE BREAKING. THE CONTACT PULLED THE VEHICLE OFF THE ROAD AND TURNED OFF THE ENGINE. THE CONTACT WALKED TO THE REAR OF THE VEHICLE AND NOTICED THAT THE TOWER WAS DISCONNECTED FROM THE WELL OF THE WHEEL. THE CONTACT DROVE THE VEHICLE HOME AND THEN TO AN INDEPENDENT AUTO MECHANIC. THE TECHNICIAN WOULD NOT TOUCH THE VEHICLE DUE TO THE DANGER OF THE FAILURE. IT WAS UNKNOWN IF A DEALER WAS CONTACTED. THE MANUFACTURER INFORMED THE CONTACT THAT SHE SHOULD NOT BELIEVE EVERYTHING POSTED ON THE INTERNET AND STATED THAT THE VEHICLE WAS OLD. THE FAILURE MILEAGE WAS 158,000.
NHTSA ODI #11073962
129,000 miles · Feb 20, 2018
Structure
HEAR A LOUD BANG WHILE DRIVING. I FOUND EXTENSIVE CORROSION ON THE REAR PASSENGER WHEEL WELL. I CHECKED THE OTHER WHEEL WELLS AND THE OTHER THREE ARE FINE, NO ISSUES. THIS CAR IS A LITTLE OLDER, BUT THERE SHOULD NOT BE AN ISSUE LIKE THIS. THIS IS A GARAGE KEPT VEHICLE AND IS NOT OUT IN THE ELEMENTS ALL THE TIME.
NHTSA ODI #11073869
234,000 miles · Feb 17, 2018
StructureSuspension
THE PASSENGER SIDE REAR WHEEL WELL AND SHOCK TOWER HAS EXCESSIVELY RUSTED OUT CAUSING THE CAR TO BE UNSAFE.
NHTSA ODI #11073345
100,000 miles · Feb 15, 2018
StructureSuspension
PURCHASED VEHICLE IN APRIL 2017 2 MONTHS LATER HEARD A BANGING NOISE FROM REAR PASSENGER SIDE UPON FURTHER INVESTIGATION DISCOVERED THE WHEEL WELL RUSTED OUT AND THE SHOCK HAD CAME THROUGH. I CONTINUED DRIVING IT BECAUSE I COULDN'T AFFORD TO FIX IT AND IT WAS MY ONLY CAR NOW THERE IS NO WHEEL WELL LEFT AND HAD TO REMOVE THE SHOC…
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PURCHASED VEHICLE IN APRIL 2017 2 MONTHS LATER HEARD A BANGING NOISE FROM REAR PASSENGER SIDE UPON FURTHER INVESTIGATION DISCOVERED THE WHEEL WELL RUSTED OUT AND THE SHOCK HAD CAME THROUGH. I CONTINUED DRIVING IT BECAUSE I COULDN'T AFFORD TO FIX IT AND IT WAS MY ONLY CAR NOW THERE IS NO WHEEL WELL LEFT AND HAD TO REMOVE THE SHOCK.
NHTSA ODI #11073001
105,000 miles · Jan 27, 2018
Service BrakesStructure
BACK WHEEL RIGHT WHEELWELL AROUND SHOCK RUSTED OUT, SON DROVE HOME FROM SCHOOL SAID BACK WHEEL MAKING NOISE, UPON FURTHER INSPECTION TOOK OFF BACK PANEL RIGHT SIDE, FOUND WHEELWELL RUSTED OUTBY SHOCK AND CAN SEE DAYLIGHT WHEEL WAS MAKING NOISE WHEN HE DROVE HOME, HAD BRAKE MAN LOOK AT FOUND DEBRIS FROM PANEL IN WHEEL WHERE BRAKE…
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BACK WHEEL RIGHT WHEELWELL AROUND SHOCK RUSTED OUT, SON DROVE HOME FROM SCHOOL SAID BACK WHEEL MAKING NOISE, UPON FURTHER INSPECTION TOOK OFF BACK PANEL RIGHT SIDE, FOUND WHEELWELL RUSTED OUTBY SHOCK AND CAN SEE DAYLIGHT WHEEL WAS MAKING NOISE WHEN HE DROVE HOME, HAD BRAKE MAN LOOK AT FOUND DEBRIS FROM PANEL IN WHEEL WHERE BRAKES ARE. FIXED AND CLEANED, CHECKED BRAKES, PUT BACK TOGETHER. WHEELWELL RUSTED OUT . WANT FORD TO DO SOMETHING. ALSO HAD CAR 1 YR BOUGHT FROM COLUMBIANA FORD WENT BACK TOLD DEALER THEY SHOULD HAVE TOLD US ABOUT THIS ISSUE MY SON COULD HAVE BEEN HURT OR ME.
NHTSA ODI #11065456
180,000 miles · Jan 15, 2018
StructureSuspension
2005 FORD ESCAPE. HEARD BUMP FOLLOWED BY NOISE WHILE DRIVING. CHECKED CAR, FOUND PASSENGER SIDE REAR WHEEL WELL BROKEN, UPPER ATTACHMENT PLATE FOR SHOCK ABSORBER NOW IN VEHICLE INTERIOR. APPEARS THAT WHEEL WELL RUSTED OUT FROM THE INSIDE: HIDDEN FROM OUTSIDE BY UNDERCOATING IN WHEEL WELL AND HIDDEN FROM INSIDE BY VEHICLE INTERI…
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2005 FORD ESCAPE. HEARD BUMP FOLLOWED BY NOISE WHILE DRIVING. CHECKED CAR, FOUND PASSENGER SIDE REAR WHEEL WELL BROKEN, UPPER ATTACHMENT PLATE FOR SHOCK ABSORBER NOW IN VEHICLE INTERIOR. APPEARS THAT WHEEL WELL RUSTED OUT FROM THE INSIDE: HIDDEN FROM OUTSIDE BY UNDERCOATING IN WHEEL WELL AND HIDDEN FROM INSIDE BY VEHICLE INTERIOR PANELS. 04 AND EARLIER MODELS RECALLED FOR SAME PROBLEM. WHY NO RECALL ON 05 AND NEWER? MANY HUNDREDS OF COMPLAINTS ONLINE FOR THIS PROBLEM.
NHTSA ODI #11062806
134,000 miles · Dec 7, 2017
StructureSuspension
WAS DRIVING AT 40 MILES AN HOUR HIT SLIGHT BUMP IN ROAD.SOUNDED LIKE WHOLE BACK END FALLING OFF WITH LOUD BANG. STOPPED GOT OUT CHECKED BACK END ON RIGHT REAR SUBFRAME HOLDING STRUTT TOWER HAD SEPERATED FROM FRAME CAUSING SHOCK AND HOUSING TO COME UP INSIDE OF CAR. THIS COMPLAINT HAS BEEN BROUGHT TO FORDS ATTENTION. AN THEY …
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WAS DRIVING AT 40 MILES AN HOUR HIT SLIGHT BUMP IN ROAD.SOUNDED LIKE WHOLE BACK END FALLING OFF WITH LOUD BANG. STOPPED GOT OUT CHECKED BACK END ON RIGHT REAR SUBFRAME HOLDING STRUTT TOWER HAD SEPERATED FROM FRAME CAUSING SHOCK AND HOUSING TO COME UP INSIDE OF CAR. THIS COMPLAINT HAS BEEN BROUGHT TO FORDS ATTENTION. AN THEY REFUSE TO DO ANYTHING ABOUT IT. THEY SHOULD BE MADE TO FIX THIS AS MANY PEOPLE ARE BEING FORCED TO GET RID OF A GOOD VEHICLE THAT WOULD STILL BE DRIVABLE IF THIS WAS REPAIRED. WE SHOULDN;T BE FORCED TO GET RID OF A GOOD CAR BECAUSE THEY DON;T WANT TO MAKE IT RIGHT. I AM FILING THIS COMPLAINT LIKE MANY OTHERS HAVE I HOPE YOU JUST DON'T FILE IT AWAY. THEY HONORED THIS PROBLEM IN 2001-2004 BUT THEN AFTER THAT ENDED RECALLS FOR IT THIS IS NOT RIGHT.
NHTSA ODI #11052999
150,000 miles · Nov 24, 2017
StructureWheels
TL* THE CONTACT OWNS A 2005 FORD ESCAPE. THE CONTACT NOTICED THAT THE SUBFRAME WAS RUSTED, CAUSING BOTH FRONT TIRES TO LEAN. THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE TIRES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT DIAGNOSED THAT THE SUBFRAME NEEDED TO BE REPLACED. THE CONTACT CALLED VAN BORTEL FORD AT…
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TL* THE CONTACT OWNS A 2005 FORD ESCAPE. THE CONTACT NOTICED THAT THE SUBFRAME WAS RUSTED, CAUSING BOTH FRONT TIRES TO LEAN. THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE TIRES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT DIAGNOSED THAT THE SUBFRAME NEEDED TO BE REPLACED. THE CONTACT CALLED VAN BORTEL FORD AT 585-586-4415 AND WAS REFERRED TO THE MANUFACTURER. THE MANUFACTURER STATED THAT THERE WAS NO RECALL FOR THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
NHTSA ODI #11048248
115,000 miles · Nov 20, 2017
SteeringStructure
AFTER BREAKING WHILE IN TRAFFIC, MY CAR SWERVED UNEXPECTEDLY ON TO SHOULDER OF THE ROAD AND AFTERWARDS MY STEERING WHEEL WAS AT A STRANGE ANGLE. I IMMEDIATELY TOOK MY CAR TO A REPAIR SHOP WHERE IT WAS DETERMINED THAT THE CAR HAD EXCESSIVE CORROSION OF FRONT SUBFRAME CROSSBRACE AND LOWER CONTROL ARM RESULTING IN A SIGNIFICANT LOS…
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AFTER BREAKING WHILE IN TRAFFIC, MY CAR SWERVED UNEXPECTEDLY ON TO SHOULDER OF THE ROAD AND AFTERWARDS MY STEERING WHEEL WAS AT A STRANGE ANGLE. I IMMEDIATELY TOOK MY CAR TO A REPAIR SHOP WHERE IT WAS DETERMINED THAT THE CAR HAD EXCESSIVE CORROSION OF FRONT SUBFRAME CROSSBRACE AND LOWER CONTROL ARM RESULTING IN A SIGNIFICANT LOSS OF STEERING CONTROL. A RECALL WAS ISSUED ON 2001-2004 FORD ESCAPES WITH THE SAME PROBLEM AS MY 2005 FORD ESCAPE. 2005 MODELS SHOULD ALSO BE INCLUDED IN THE RECALL
Ford Motor Company (Ford) is recalling certain model year 2001-2008 Ford Escape and Mercury Mariner vehicles manufactured March 31, 2001, to September 1, 2009. The affected vehicles are equipped with either a 2.3L or 3.0L engine and have had their CD4E transmission replaced with remanufactured one that was rebuilt between June 11, 2015 through July 15, 2015. These service repair part transmissions have a shift lever bolt that may not be properly tightened. As a result, the shift control lever could disengage from the transmission without warning.
Consequence & remedy
Consequence: If the shift lever disengages from the transmission, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the gear selection indicator may show that the transmission is in the "PARK" position, but the vehicle transmission may not actually be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the transmissions and either tighten the manual shift lever bolt or replace the manual shift lever assembly. These repairs will be performed free of charge. The recall began on October 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S28.
Additional source detail variants (2)
Power Train:automatic Transmission:lever And Linkage:floor Shift
Ford Motor Company (Ford) is recalling certain model year 2001-2008 Ford Escape and Mercury Mariner vehicles manufactured March 31, 2001, to September 1, 2009. The affected vehicles are equipped with either a 2.3L or 3.0L engine and have had their CD4E transmission replaced with remanufactured one that was rebuilt between June 11, 2015 through July 15, 2015. These service repair part transmissions have a shift lever bolt that may not be properly tightened. As a result, the shift control lever could disengage from the transmission without warning.
Consequence: If the shift lever disengages from the transmission, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the gear selection indicator may show that the transmission is in the "PARK" position, but the vehicle transmission may not actually be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the transmissions and either tighten the manual shift lever bolt or replace the manual shift lever assembly. These repairs will be performed free of charge. The recall began on October 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S28.
Power Train:automatic Transmission:gear Position Indication (prndl)
Ford Motor Company (Ford) is recalling certain model year 2001-2008 Ford Escape and Mercury Mariner vehicles manufactured March 31, 2001, to September 1, 2009. The affected vehicles are equipped with either a 2.3L or 3.0L engine and have had their CD4E transmission replaced with remanufactured one that was rebuilt between June 11, 2015 through July 15, 2015. These service repair part transmissions have a shift lever bolt that may not be properly tightened. As a result, the shift control lever could disengage from the transmission without warning.
Consequence: If the shift lever disengages from the transmission, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the gear selection indicator may show that the transmission is in the "PARK" position, but the vehicle transmission may not actually be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the transmissions and either tighten the manual shift lever bolt or replace the manual shift lever assembly. These repairs will be performed free of charge. The recall began on October 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S28.
Ford Motor Company (Ford) is recalling certain model year 2005-2008 Ford Escape hybrid electric vehicles manufactured October 13, 2003, to June 20, 2008, and 2006-2008 Mercury Mariner hybrid electric vehicles manufactured June 10, 2005, to June 20, 2008. The coolant pump for the hybrid system may fail resulting in the hybrid electronics overheating.
Consequence & remedy
Consequence: If the hybrid electronics system overheats, it may shut down the powertrain, resulting in a stall-like condition, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will inspect and replace the original Motor Electronics Coolant (MEC) Pump with an improved brushless pump, free of charge. The recall is expected to begin on October 27, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S19.
CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITHOUT SIDE AIR CURTAINS OR MOONROOFS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 201, "OCCUPANT PROTECTION IN INTERIOR IMPACT." DURING TESTING, THE FREE MOTION HEAD FORM REGISTERED A MEASUREMENT ABOVE THE PERMITTED LIMIT AT THE LEFT HAND A-PILLAR TRIM AREA.
Consequence & remedy
Consequence: IN THE EVENT OF A VEHICLE CRASH, PERSONAL INJURY TO OCCUPANTS MAY OCCUR.
Remedy: DEALERS WILL MAKE MODIFICATIONS TO THE ENERGY ABSORBING MATERIAL LOCATED ABOVE THE HEADLINER IN THE AFFECTED AREA FREE OF CHARGE. THE RECALL BEGAN ON MAY 19, 2006. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
CERTAIN 2004-2005 SPORT UTILITY VEHICLES AND CERTAIN 2001-2003 SPORT UTIITY VEHICLE HAVING REAR LIFTGATE COMPONENTS SERVICED WITH 2004 EQUIVALENT COMPONENTS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 206, 'DOOR LOCKS AND DOOR RETENTION COMPONENTS.' THE REAR LIFTGATE LATCHING SYSTEM DOES NOT MEET THE INERTIA LOAD REQUIREMENT IN ONE DIRECTION.
Consequence & remedy
Consequence: IF THE LIFTGATE IS LEFT UNLOCKED, THERE IS THE POTENTIAL THAT IT MAY OPEN DURING A CRASH.
Remedy: DEALERS WILL REPLACE THE REAR LIFTGATE LATCH RELEASE ROD, THE RELEASE ROD ATTACHMENT CLIP AND THE DOOR HANDLE RETURN SPRING. THE RECALL BEGAN ON MARCH 31, 2005. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2
DP12006 · Electronic Throttle Body Malfunction
Opened Oct 2, 2012 · Closed Feb 21, 2013
Status: closed (inferred from source dates) · Engine
In a letter dated August 30, 2012, The North Carolina Consumers Council (NCCC) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged electronic throttle body failures resulting in engine stall or surge while driving in model year (MY) 2005 through 2012 Ford Escape vehicles. On October 2, 2012 the Office of Defects Investigation (ODI) opened a Defect Petition DP12-006 to evaluate whether to grant or deny the petition. The petition is hereby granted on certain model years. The NCCC letter cites two complaints of stall while driving in MY 2009 Ford Escape vehicles that were diagnosed as failed throttle bodies with diagnostic trouble codes (DTC) P2111, Throttle Body Stuck Open, and P2112, Throttle Body Stuck Closed. The petitioner indicates that the owners of both vehicles reported experiencing repeated incidents of stalling and engine surging. According to Ford, Escape non-hybrid vehicles are equipped with Electronic Throttle Body (ETB) assemblies beginning with MY 2009. Vehicles manufactured between June 22, 2009 and October 15, 2009 may contain contaminated printed circuit boards (PCB) with plating variations. Plating variations could lead to a lack of continuity in the throttle position sensor circuit where P2111 and/or other DTCs would be generated and stored. Ford and its electronic throttle body supplier, Delphi, modified the PCB manufacturing process and issued a technical service bulletin (TSB) 09-23-5. Vehicles produced after October 15, 2009 incorporated ETBs manufactured with a PCB process that resolved this condition. ODI's analysis identified a total of 123 unique reports indicating allegations of reduced motive power or vehicle stall. Depending on the condition of throttle control system malfunction, a driver may experience varying levels of reduced engine performance associated with three limp home modes. In two limp modes, reduced engine performance may maintain vehicle speeds above 20mph while the third is a limited limp home mode with engine speeds limited to approximately 900 RPM. Allegations of stall appear to be related to the limited limp home mode. Vehicles are not likely to unexpectedly stall as a result of this condition, but drivers may characterize the reduced functionality as a stall, even though their vehicle may still has motive capability. Allegations of vehicle surge appear to be related to limp home mode operation. Complaints alleging surge are most likely related to engine RPM fluctuations at low vehicle speeds or idle as the control system engages to prevent engine stall. In limited limp mode, rough-idle conditions may exist while the control system attempts to modulate engine RPMs once the vehicle reaches a reduced speed to maintain approximately 900 RPM. Separately, ODI received 59 complaints alleging incidents of engine stall while driving in model year (MY) 2010-2011 Ford Fusion vehicles. Approximately 60 percent (36) of the incidents occurred at speeds of 40 miles per hour or more. Eighty percent of complaints (47) were received beginning March 2012 and 14 complaints reported that the throttle body was replaced or DTCs associated with limp home modes. Additionally, Ford issued TSB 10-21-6 addressing DTCs associated with idle speed drops and limited limp home mode. The petition is granted on certain model years.Preliminary Evaluation PE13-003 has been opened to assess the scope, frequency and potential safety consequences associated with the alleged defect.See full copy of the closing resume for this defect petition for list of the VOQs associated with the defect petition analysis.
AQ10001 · Fleet Vehicle Recall Completion Audit
Opened Nov 18, 2010 · Closed Dec 28, 2015
Status: closed (inferred from source dates) · Unknown Or Other
On November 18, 2010, NHTSA's Recall Management Division (RMD) opened an audit query (AQ10-001) to investigate recall remedy completion by rental car companies on safety recall campaigns.It was expected to provide the agency an indication of how completely and how quickly rental car fleets perform necessary recall-related remedies on the vehicles owned and then rented/leased for use on the roadways.RMD queried three (3) major motor vehicle manufacturers (Ford, Chrysler, and General Motors) and requested data regarding completion figures for fifteen (15) discreet safety recalls.Analysis of this data demonstrated that rental car recalls completion was neither complete nor consistent.The rental car companies representing the largest market share in the industry were then queried as to their respective policies for the rental, lease, and sale of vehicles with open recalls.The data and responses from the manufacturers and the rental car companies can be found in the document repository by accessing the ?Associated Documents link above.In December 2015, Congress enacted the Fixing America's Surface Transportation (FAST) Act.One section of the Act prohibits rental car companies from renting, leasing, or selling motor vehicles subject to open safety recalls.With the passage of the FAST Act and its prohibition, there is no continuing need for the agency to investigate rental car recall completions.Accordingly, this investigation is closed.The agency reserves the right to open any future investigations, including audits of individual recalls, or groups of recalls, or rental car companies, to examine more closely safety recalls performance and completion issues in this area.
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