WHILE DRIVING DOWN THE FREEWAY I HIT A SMALL BUMP IN THE ROAD AND HEARD A LOUD CLUNK FROM THE RIGHT REAR AREA. I WASN'T SURE WHAT IT WAS AND WAS WITHIN 5 MILES OF HOME. THE REST OF THE TRIP HOME EVERY TIME I CAME TO A SMALL BUMP'S THE CLUNK WAS GETTING WORSE. I LOOKED IN THE RIGHT REAR FENDER WELL AND NOTICED THE WHOLE AREA AROU…
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WHILE DRIVING DOWN THE FREEWAY I HIT A SMALL BUMP IN THE ROAD AND HEARD A LOUD CLUNK FROM THE RIGHT REAR AREA. I WASN'T SURE WHAT IT WAS AND WAS WITHIN 5 MILES OF HOME. THE REST OF THE TRIP HOME EVERY TIME I CAME TO A SMALL BUMP'S THE CLUNK WAS GETTING WORSE. I LOOKED IN THE RIGHT REAR FENDER WELL AND NOTICED THE WHOLE AREA AROUND THE RIGHT REAR SHOCK IS COMPLETELY RUSTED OUT. *TR
NHTSA ODI #10694270
135,000 miles · Mar 12, 2015
StructureSuspension
WHILE DRIVING THE CAR, WHENEVER WE WOULD HIT A BUMP OF ANY KIND THE PASSENGER SIDE REAR OF THE CAR MADE A HORRIBLE RATTLING/BANGING NOISE. I TOOK IT TO THE DEALER AND THEY TOLD AND SHOWED ME WHERE THE PART THAT CONNECTED THE SHOCK TO THE WHEEL WELL HAD PRETTY MUCH RUSTED AWAY AND WAS NO LONGER SAFE TO DRIVE. THE SERVICE WRITERS …
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WHILE DRIVING THE CAR, WHENEVER WE WOULD HIT A BUMP OF ANY KIND THE PASSENGER SIDE REAR OF THE CAR MADE A HORRIBLE RATTLING/BANGING NOISE. I TOOK IT TO THE DEALER AND THEY TOLD AND SHOWED ME WHERE THE PART THAT CONNECTED THE SHOCK TO THE WHEEL WELL HAD PRETTY MUCH RUSTED AWAY AND WAS NO LONGER SAFE TO DRIVE. THE SERVICE WRITERS AND THE BODY MAN ALL SAID THIS IS A VERY COMMON ISSUE WITH THIS YEAR AND MODEL. THEY CONJECTURED THAT SINCE WE GET SNOW IN PITTSBURGH THE ROADS ARE SALTED. SINCE THE ROADS ARE SLANTED TO THE RIGHT TO HELP DRAINAGE, THAT SIDE IS BATHED IN SALT WATER. HOWEVER I AM ALSO DEVELOPING RUST ON THE OUTSIDE EDGE OF THE BODY PANEL ON THE OPPOSITE SIDE. WHY THEN IS THIS NOT HAPPENING TO OTHER MODEL YEARS? SINCE IT IS NOT DRIVABLE I HAVE HAD TO SCHEDULE THE REPAIRS. AT THE TIME OF THE REPAIRS I AM GOING TO HAVE THE CAR COMPLETELY GONE OVER BY THE DEALERS MECHANICS AND BODY MAN TO VALIDATE THE CONDITION AND DOCUMENT ANY FURTHER REQUIRED REPAIRS. THIS IS A TOTAL ENGINEERING SCREWUP BY FORD AND THEY SHOULD BE REQUIRED TO RECALL ALL OF THIS MODEL AND YEAR AND EITHER REPAIR THEM AT NO COST TO THE OWNER OR REIMBURSE THE OWNERS WHO ALREADY HAD TO HAVE THE REPAIRS DONE. DO PEOPLE HAVE TO DIE BEFORE ACTION IS TAKEN? IS NO ONE HELD ACCOUNTABLE FOR THEIR ACTIONS IN TODAY'S SOCIETY? *TR
NHTSA ODI #10693892
135,230 miles · Mar 12, 2015
Structure
TL* THE CONTACT OWNS A 2005 FORD ESCAPE. WHILE DRIVING VARIOUS SPEEDS, A LOUD NOISE EMITTED FROM THE REAR END OF THE VEHICLE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE FAILURE RECURRED WHENEVER THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THEY INFORMED THAT THE REAR OF THE FRAME WAS COMPLETELY…
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TL* THE CONTACT OWNS A 2005 FORD ESCAPE. WHILE DRIVING VARIOUS SPEEDS, A LOUD NOISE EMITTED FROM THE REAR END OF THE VEHICLE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE FAILURE RECURRED WHENEVER THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THEY INFORMED THAT THE REAR OF THE FRAME WAS COMPLETELY RUSTED. THE VEHICLE WAS CURRENTLY BEING REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 135,230.
NHTSA ODI #10693801
113,000 miles · Feb 25, 2015
StructureSuspension
TL* THE CONTACT OWNS A 2005 FORD ESCAPE. THE CONTACT STATED THAT THE REAR PASSENGER SIDE WHEEL WELL WAS CORRODED AND DETERIORATED. ALSO, THE CONTACT MENTIONED THAT THE SHOCK MOUNT FRACTURED. THE CONTACT STATED THAT THE FAILURE CAUSED THE SHOCK MOUNT TO PUNCTURE THE TRUNK. THE CONTACT STATED THAT THERE WAS A LOUD NOISE EACH TIME …
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TL* THE CONTACT OWNS A 2005 FORD ESCAPE. THE CONTACT STATED THAT THE REAR PASSENGER SIDE WHEEL WELL WAS CORRODED AND DETERIORATED. ALSO, THE CONTACT MENTIONED THAT THE SHOCK MOUNT FRACTURED. THE CONTACT STATED THAT THE FAILURE CAUSED THE SHOCK MOUNT TO PUNCTURE THE TRUNK. THE CONTACT STATED THAT THERE WAS A LOUD NOISE EACH TIME THE VEHICLE DROVE OVER A BUMP DUE TO THE FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN PERFORMED AN ALIGNMENT AND THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 113,000.
NHTSA ODI #10690580
112,000 miles · Feb 25, 2015
StructureSuspension
THE RIGHT REAR SHOCK PLUNGED THROUGH THE RIGHT REAR WHEEL WELL (RUSTED AWAY) AND RATTLES AT LOW SPEEDS. STEERING PULLS TO LEFT AND SHAKES.
NHTSA ODI #10690575
120,000 miles · Feb 23, 2015
Structure
I NOTICED A LOUD BANGING IN THE REAR PASSENGER SIDE OF THE VEHICLE, AND DISCOVERED THAT THE INNER WHEEL HOUSE WAS COMPLETELY RUSTED OUT AROUND THE SHOCK MOUNT. IT BECAME UNDRIVEABLE AND COMPLETELY UNSAFE, AND I WAS FORCED TO REPAIR THE AREA. THE FORD CERTIFIED REPLACEMENT PART COST ME AROUND $130, AND THE SERVICE TO REPAIR IT…
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I NOTICED A LOUD BANGING IN THE REAR PASSENGER SIDE OF THE VEHICLE, AND DISCOVERED THAT THE INNER WHEEL HOUSE WAS COMPLETELY RUSTED OUT AROUND THE SHOCK MOUNT. IT BECAME UNDRIVEABLE AND COMPLETELY UNSAFE, AND I WAS FORCED TO REPAIR THE AREA. THE FORD CERTIFIED REPLACEMENT PART COST ME AROUND $130, AND THE SERVICE TO REPAIR IT COST AROUND $880. APPROXIMATELY 3 MONTHS LATER THE DRIVER SIDE STARTED TO MAKE THE SAME SOUNDS, AND WAS BEGINNING TO RUST OUT THE SAME AS THE OTHER SIDE. I ALSO REPAIRED THIS SIDE, TO A COST OF $650, ALSO USING A FORD CERTIFIED PART. NOW NOT EVEN 2 MONTHS LATER, BOTH CERTIFIED REPLACEMENT PARTS ARE BEGINNING TO SPLIT APART DUE TO THE FORCE OF THE SHOCK THAT IS ATTACHED TO THIS FLIMSY METAL. THE TRUCK HAS BECOME UNSAFE TO DRIVE, AND I'M BEING FORCED TO PURCHASE A NEW VEHICLE. I'VE BEEN READING AROUND THE INTERNET, AND THIS ISSUE FOR EXTREMELY COMMON ON THIS YEAR OF THE FORD ESCAPE. I AM ASTONISHED AND DISGUSTED THAT FORD WILL NOT MAKE IT RIGHT ON PART OF THEIR CUSTOMERS. *TR
NHTSA ODI #10690160
100,000 miles · Feb 19, 2015
Structure
TL* THE CONTACT OWNS A 2005 FORD ESCAPE. THE CONTACT STATED THAT THE SUBFRAME RUSTED CAUSING THE CONTROL ARM AND THE BALL JOINT TO DETACH. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE SUBFRAME NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE F…
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TL* THE CONTACT OWNS A 2005 FORD ESCAPE. THE CONTACT STATED THAT THE SUBFRAME RUSTED CAUSING THE CONTROL ARM AND THE BALL JOINT TO DETACH. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE SUBFRAME NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.
NHTSA ODI #10689425
80,000 miles · Feb 18, 2015
Structure
TL* THE CONTACT OWNS A 2005 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT 15 MPH, HE HEARD AN ABNORMAL NOISE THAT CAME FROM THE REAR PASSENGER SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE REAR FENDER WELL NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WA…
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TL* THE CONTACT OWNS A 2005 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT 15 MPH, HE HEARD AN ABNORMAL NOISE THAT CAME FROM THE REAR PASSENGER SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE REAR FENDER WELL NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
NHTSA ODI #10684168
75,000 miles · Feb 13, 2015
StructureSuspension
HAD REAR SHOCKS REPLACED ON MY 2005 FORD ESCAPE AND WAS TOLD THAT MOUNTS FOR THE SHOCKS ARE RUSTED OUT. THE SHOCKS ARE DETACHED FROM THE FRAME DUE TO POOR DESIGN BY FORD. THE CAR IS NOT SAFE TO DRIVE AS THE SHOCK BOUNCES INTO THE REAR INTERIOR WHEN MOVING. THERE IS A RECALL FROM 2001 - 2004 ESCAPES BUT NOT 2005! FOR THE EXACT SA…
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HAD REAR SHOCKS REPLACED ON MY 2005 FORD ESCAPE AND WAS TOLD THAT MOUNTS FOR THE SHOCKS ARE RUSTED OUT. THE SHOCKS ARE DETACHED FROM THE FRAME DUE TO POOR DESIGN BY FORD. THE CAR IS NOT SAFE TO DRIVE AS THE SHOCK BOUNCES INTO THE REAR INTERIOR WHEN MOVING. THERE IS A RECALL FROM 2001 - 2004 ESCAPES BUT NOT 2005! FOR THE EXACT SAME PROBLEM! *TR
NHTSA ODI #10683128
115,000 miles · Jan 29, 2015
Structure
TL* THE CONTACT OWNS A 2005 FORD ESCAPE. THE CONTACT STATED THAT THERE WAS EXTENSIVE RUST ON THE REAR WHEEL WELLS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE REAR WHEEL WELLS NEEDED TO BE REPLACED AND MAY POTENTIALLY FRACTURE DUE TO THE CORROSION, WHICH WAS AFFECTING OTHER COMPONENTS WITHIN THE VEHI…
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TL* THE CONTACT OWNS A 2005 FORD ESCAPE. THE CONTACT STATED THAT THERE WAS EXTENSIVE RUST ON THE REAR WHEEL WELLS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE REAR WHEEL WELLS NEEDED TO BE REPLACED AND MAY POTENTIALLY FRACTURE DUE TO THE CORROSION, WHICH WAS AFFECTING OTHER COMPONENTS WITHIN THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.
Ford Motor Company (Ford) is recalling certain model year 2001-2008 Ford Escape and Mercury Mariner vehicles manufactured March 31, 2001, to September 1, 2009. The affected vehicles are equipped with either a 2.3L or 3.0L engine and have had their CD4E transmission replaced with remanufactured one that was rebuilt between June 11, 2015 through July 15, 2015. These service repair part transmissions have a shift lever bolt that may not be properly tightened. As a result, the shift control lever could disengage from the transmission without warning.
Consequence & remedy
Consequence: If the shift lever disengages from the transmission, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the gear selection indicator may show that the transmission is in the "PARK" position, but the vehicle transmission may not actually be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the transmissions and either tighten the manual shift lever bolt or replace the manual shift lever assembly. These repairs will be performed free of charge. The recall began on October 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S28.
Additional source detail variants (2)
Power Train:automatic Transmission:lever And Linkage:floor Shift
Ford Motor Company (Ford) is recalling certain model year 2001-2008 Ford Escape and Mercury Mariner vehicles manufactured March 31, 2001, to September 1, 2009. The affected vehicles are equipped with either a 2.3L or 3.0L engine and have had their CD4E transmission replaced with remanufactured one that was rebuilt between June 11, 2015 through July 15, 2015. These service repair part transmissions have a shift lever bolt that may not be properly tightened. As a result, the shift control lever could disengage from the transmission without warning.
Consequence: If the shift lever disengages from the transmission, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the gear selection indicator may show that the transmission is in the "PARK" position, but the vehicle transmission may not actually be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the transmissions and either tighten the manual shift lever bolt or replace the manual shift lever assembly. These repairs will be performed free of charge. The recall began on October 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S28.
Power Train:automatic Transmission:gear Position Indication (prndl)
Ford Motor Company (Ford) is recalling certain model year 2001-2008 Ford Escape and Mercury Mariner vehicles manufactured March 31, 2001, to September 1, 2009. The affected vehicles are equipped with either a 2.3L or 3.0L engine and have had their CD4E transmission replaced with remanufactured one that was rebuilt between June 11, 2015 through July 15, 2015. These service repair part transmissions have a shift lever bolt that may not be properly tightened. As a result, the shift control lever could disengage from the transmission without warning.
Consequence: If the shift lever disengages from the transmission, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the gear selection indicator may show that the transmission is in the "PARK" position, but the vehicle transmission may not actually be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the transmissions and either tighten the manual shift lever bolt or replace the manual shift lever assembly. These repairs will be performed free of charge. The recall began on October 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S28.
Ford Motor Company (Ford) is recalling certain model year 2005-2008 Ford Escape hybrid electric vehicles manufactured October 13, 2003, to June 20, 2008, and 2006-2008 Mercury Mariner hybrid electric vehicles manufactured June 10, 2005, to June 20, 2008. The coolant pump for the hybrid system may fail resulting in the hybrid electronics overheating.
Consequence & remedy
Consequence: If the hybrid electronics system overheats, it may shut down the powertrain, resulting in a stall-like condition, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will inspect and replace the original Motor Electronics Coolant (MEC) Pump with an improved brushless pump, free of charge. The recall is expected to begin on October 27, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S19.
CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITHOUT SIDE AIR CURTAINS OR MOONROOFS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 201, "OCCUPANT PROTECTION IN INTERIOR IMPACT." DURING TESTING, THE FREE MOTION HEAD FORM REGISTERED A MEASUREMENT ABOVE THE PERMITTED LIMIT AT THE LEFT HAND A-PILLAR TRIM AREA.
Consequence & remedy
Consequence: IN THE EVENT OF A VEHICLE CRASH, PERSONAL INJURY TO OCCUPANTS MAY OCCUR.
Remedy: DEALERS WILL MAKE MODIFICATIONS TO THE ENERGY ABSORBING MATERIAL LOCATED ABOVE THE HEADLINER IN THE AFFECTED AREA FREE OF CHARGE. THE RECALL BEGAN ON MAY 19, 2006. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
CERTAIN 2004-2005 SPORT UTILITY VEHICLES AND CERTAIN 2001-2003 SPORT UTIITY VEHICLE HAVING REAR LIFTGATE COMPONENTS SERVICED WITH 2004 EQUIVALENT COMPONENTS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 206, 'DOOR LOCKS AND DOOR RETENTION COMPONENTS.' THE REAR LIFTGATE LATCHING SYSTEM DOES NOT MEET THE INERTIA LOAD REQUIREMENT IN ONE DIRECTION.
Consequence & remedy
Consequence: IF THE LIFTGATE IS LEFT UNLOCKED, THERE IS THE POTENTIAL THAT IT MAY OPEN DURING A CRASH.
Remedy: DEALERS WILL REPLACE THE REAR LIFTGATE LATCH RELEASE ROD, THE RELEASE ROD ATTACHMENT CLIP AND THE DOOR HANDLE RETURN SPRING. THE RECALL BEGAN ON MARCH 31, 2005. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2
DP12006 · Electronic Throttle Body Malfunction
Opened Oct 2, 2012 · Closed Feb 21, 2013
Status: closed (inferred from source dates) · Engine
In a letter dated August 30, 2012, The North Carolina Consumers Council (NCCC) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged electronic throttle body failures resulting in engine stall or surge while driving in model year (MY) 2005 through 2012 Ford Escape vehicles. On October 2, 2012 the Office of Defects Investigation (ODI) opened a Defect Petition DP12-006 to evaluate whether to grant or deny the petition. The petition is hereby granted on certain model years. The NCCC letter cites two complaints of stall while driving in MY 2009 Ford Escape vehicles that were diagnosed as failed throttle bodies with diagnostic trouble codes (DTC) P2111, Throttle Body Stuck Open, and P2112, Throttle Body Stuck Closed. The petitioner indicates that the owners of both vehicles reported experiencing repeated incidents of stalling and engine surging. According to Ford, Escape non-hybrid vehicles are equipped with Electronic Throttle Body (ETB) assemblies beginning with MY 2009. Vehicles manufactured between June 22, 2009 and October 15, 2009 may contain contaminated printed circuit boards (PCB) with plating variations. Plating variations could lead to a lack of continuity in the throttle position sensor circuit where P2111 and/or other DTCs would be generated and stored. Ford and its electronic throttle body supplier, Delphi, modified the PCB manufacturing process and issued a technical service bulletin (TSB) 09-23-5. Vehicles produced after October 15, 2009 incorporated ETBs manufactured with a PCB process that resolved this condition. ODI's analysis identified a total of 123 unique reports indicating allegations of reduced motive power or vehicle stall. Depending on the condition of throttle control system malfunction, a driver may experience varying levels of reduced engine performance associated with three limp home modes. In two limp modes, reduced engine performance may maintain vehicle speeds above 20mph while the third is a limited limp home mode with engine speeds limited to approximately 900 RPM. Allegations of stall appear to be related to the limited limp home mode. Vehicles are not likely to unexpectedly stall as a result of this condition, but drivers may characterize the reduced functionality as a stall, even though their vehicle may still has motive capability. Allegations of vehicle surge appear to be related to limp home mode operation. Complaints alleging surge are most likely related to engine RPM fluctuations at low vehicle speeds or idle as the control system engages to prevent engine stall. In limited limp mode, rough-idle conditions may exist while the control system attempts to modulate engine RPMs once the vehicle reaches a reduced speed to maintain approximately 900 RPM. Separately, ODI received 59 complaints alleging incidents of engine stall while driving in model year (MY) 2010-2011 Ford Fusion vehicles. Approximately 60 percent (36) of the incidents occurred at speeds of 40 miles per hour or more. Eighty percent of complaints (47) were received beginning March 2012 and 14 complaints reported that the throttle body was replaced or DTCs associated with limp home modes. Additionally, Ford issued TSB 10-21-6 addressing DTCs associated with idle speed drops and limited limp home mode. The petition is granted on certain model years.Preliminary Evaluation PE13-003 has been opened to assess the scope, frequency and potential safety consequences associated with the alleged defect.See full copy of the closing resume for this defect petition for list of the VOQs associated with the defect petition analysis.
AQ10001 · Fleet Vehicle Recall Completion Audit
Opened Nov 18, 2010 · Closed Dec 28, 2015
Status: closed (inferred from source dates) · Unknown Or Other
On November 18, 2010, NHTSA's Recall Management Division (RMD) opened an audit query (AQ10-001) to investigate recall remedy completion by rental car companies on safety recall campaigns.It was expected to provide the agency an indication of how completely and how quickly rental car fleets perform necessary recall-related remedies on the vehicles owned and then rented/leased for use on the roadways.RMD queried three (3) major motor vehicle manufacturers (Ford, Chrysler, and General Motors) and requested data regarding completion figures for fifteen (15) discreet safety recalls.Analysis of this data demonstrated that rental car recalls completion was neither complete nor consistent.The rental car companies representing the largest market share in the industry were then queried as to their respective policies for the rental, lease, and sale of vehicles with open recalls.The data and responses from the manufacturers and the rental car companies can be found in the document repository by accessing the ?Associated Documents link above.In December 2015, Congress enacted the Fixing America's Surface Transportation (FAST) Act.One section of the Act prohibits rental car companies from renting, leasing, or selling motor vehicles subject to open safety recalls.With the passage of the FAST Act and its prohibition, there is no continuing need for the agency to investigate rental car recall completions.Accordingly, this investigation is closed.The agency reserves the right to open any future investigations, including audits of individual recalls, or groups of recalls, or rental car companies, to examine more closely safety recalls performance and completion issues in this area.
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