NHTSA owner reports · September 18, 2026 snapshot.
Steering complaints
49 reportsClear category filter127,000 miles · Mar 30, 2018
EngineService BrakesSteering
TL* THE CONTACT OWNS A 2005 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING AT 10 MPH, THE ENGINE STALLED AS THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE BRAKE PEDAL WAS DEPRESSED BUT FAILED TO RESPOND. THE CONTACT STATED THAT THE POWER STEERING AND BRAKING ABILITY SEIZED. THE VEHICLE WAS ABLE TO RESTART AFTER NUMEROUS ATTEMPTS…
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TL* THE CONTACT OWNS A 2005 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING AT 10 MPH, THE ENGINE STALLED AS THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE BRAKE PEDAL WAS DEPRESSED BUT FAILED TO RESPOND. THE CONTACT STATED THAT THE POWER STEERING AND BRAKING ABILITY SEIZED. THE VEHICLE WAS ABLE TO RESTART AFTER NUMEROUS ATTEMPTS. THE VEHICLE WAS TAKEN TO (BEACH FORD 2717 VIRGINIA BEACH BLVD, VIRGINIA BEACH, VA 23452 (757) 486-2717) BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 127,000.
NHTSA ODI #11082138
98 miles · Mar 2, 2018
SteeringUnknown Or OtherWheels
I AM TRYING TO FIND OUT WHAT IS WRONG AND IF THERE ARE ANY RECALLS..MY SUV HAS A VIBRATION WHEN I EXCEL RATE AND LET OFF IT WHICH SHAKES THE WHEEL.I HAD IT CHECKED AND THEY CAN'T FIND ANYTHING..WHAT IS THIS PROBLEM,I HAVE JUST BOUGHT THE CAR IN DEC 17..TY
NHTSA ODI #11075960
112,000 miles · Jan 28, 2018
Electrical SystemService BrakesSteering
TERRIFYING! POTENTIALLY FATAL . POWER JUST CUT OUT ON HIGHWAY WHILE GOING APPROXIMATELY 55 MPH. NO STEERING, NO BRAKES. NO POWER. ALL WARRING LIGHTS ABLAZE, BUT NO WARNING BEFOREHAND! GRATEFULLY, I WAS IN THE RIGHT LANE AND MANAGED TO GET THE CAR INTO THE MEDIAN. AFTER SEVERAL MINUTES, CAR RESTARTED. LUCKILY I WAS ONLY 1/4 MILE …
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TERRIFYING! POTENTIALLY FATAL . POWER JUST CUT OUT ON HIGHWAY WHILE GOING APPROXIMATELY 55 MPH. NO STEERING, NO BRAKES. NO POWER. ALL WARRING LIGHTS ABLAZE, BUT NO WARNING BEFOREHAND! GRATEFULLY, I WAS IN THE RIGHT LANE AND MANAGED TO GET THE CAR INTO THE MEDIAN. AFTER SEVERAL MINUTES, CAR RESTARTED. LUCKILY I WAS ONLY 1/4 MILE FROM THE EXIT. I READ ABOUT THIS WELL KNOWN ELECTRICAL PROBLEM. IT IS THE PCM. APPARENTLY FORD USED FAULTY SPARK PLUGS. THE FIX IS TOO COSTLY. I WILL HAVE TO PURCHASE A NEW VEHICLE. FORD RECALLED THE 2005 ESCAPE HYBRID BUT NOT THIS MODEL? CRIMINAL
NHTSA ODI #11065559
115,000 miles · Nov 20, 2017
SteeringStructure
AFTER BREAKING WHILE IN TRAFFIC, MY CAR SWERVED UNEXPECTEDLY ON TO SHOULDER OF THE ROAD AND AFTERWARDS MY STEERING WHEEL WAS AT A STRANGE ANGLE. I IMMEDIATELY TOOK MY CAR TO A REPAIR SHOP WHERE IT WAS DETERMINED THAT THE CAR HAD EXCESSIVE CORROSION OF FRONT SUBFRAME CROSSBRACE AND LOWER CONTROL ARM RESULTING IN A SIGNIFICANT LOS…
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AFTER BREAKING WHILE IN TRAFFIC, MY CAR SWERVED UNEXPECTEDLY ON TO SHOULDER OF THE ROAD AND AFTERWARDS MY STEERING WHEEL WAS AT A STRANGE ANGLE. I IMMEDIATELY TOOK MY CAR TO A REPAIR SHOP WHERE IT WAS DETERMINED THAT THE CAR HAD EXCESSIVE CORROSION OF FRONT SUBFRAME CROSSBRACE AND LOWER CONTROL ARM RESULTING IN A SIGNIFICANT LOSS OF STEERING CONTROL. A RECALL WAS ISSUED ON 2001-2004 FORD ESCAPES WITH THE SAME PROBLEM AS MY 2005 FORD ESCAPE. 2005 MODELS SHOULD ALSO BE INCLUDED IN THE RECALL
NHTSA ODI #11047419
136,000 miles · Sep 25, 2017
EngineSteering
TL* THE CONTACT OWNS A 2005 FORD ESCAPE. WHILE DRIVING 50 MPH, THE VEHICLE LOST POWER STEERING ABILITY WITHOUT WARNING. THE CONTACT, AN INDEPENDENT MECHANIC, STATED THAT THE IDLER PULLEY BOLT FRACTURED IN HALF AND CAUSED THE VEHICLE TO OVERHEAT IMMEDIATELY. THE CONTACT PULLED THE VEHICLE OVER TO THE RIGHT SIDE OF THE ROAD AND TH…
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TL* THE CONTACT OWNS A 2005 FORD ESCAPE. WHILE DRIVING 50 MPH, THE VEHICLE LOST POWER STEERING ABILITY WITHOUT WARNING. THE CONTACT, AN INDEPENDENT MECHANIC, STATED THAT THE IDLER PULLEY BOLT FRACTURED IN HALF AND CAUSED THE VEHICLE TO OVERHEAT IMMEDIATELY. THE CONTACT PULLED THE VEHICLE OVER TO THE RIGHT SIDE OF THE ROAD AND THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. A DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE VEHICLE WAS OUT OF WARRANTY AND THAT THERE WAS NO RECALL. THE FAILURE MILEAGE WAS 136,000. *LN
NHTSA ODI #11025470
138,000 miles · Sep 19, 2017
SteeringStructureSuspension
WHEN I WAS DRIVING I HEARD SOME LOUD NOISE AND WHEN I STOPPED I FOUND THAT THE REAR PASSENGER STRUT SHOT UP THRU THE BACK INTERIOR OF THE CAR.THIS WAS DUE TO THE ENTIRE WHEEL WELL RUSTING OUT.I ALSO WAS DRIVING ANOTHER TIME WHEN THE FRONT END STARTED TO SHAKE.I STOPPED AND GOT OUT AND SEEN THAT THE FRONT TIRES WERE FACING SIDEWA…
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WHEN I WAS DRIVING I HEARD SOME LOUD NOISE AND WHEN I STOPPED I FOUND THAT THE REAR PASSENGER STRUT SHOT UP THRU THE BACK INTERIOR OF THE CAR.THIS WAS DUE TO THE ENTIRE WHEEL WELL RUSTING OUT.I ALSO WAS DRIVING ANOTHER TIME WHEN THE FRONT END STARTED TO SHAKE.I STOPPED AND GOT OUT AND SEEN THAT THE FRONT TIRES WERE FACING SIDEWAYS.THE TIE ROD BROKE.I COULD HAVE BEEN SERIOUSLY HURT OR KILLED.
NHTSA ODI #11024159
85,000 miles · May 28, 2017
Steering
POWER STEERING FAILURE WHILE PARKED ON CITY STREET.
NHTSA ODI #10991986
131,000 miles · Aug 18, 2016
Steering
I WAS DRIVING WITH MY DAUGHTER IN THE CAR CAME TO A STOP AND THE SUB FRAME BEING ROTTED COLLAPSED AND MY TIRE KINKED OUT.
NHTSA ODI #10897001
Mileage unknown · Jul 16, 2016
Steering
WHILE DRIVING WITHOUT WARNING, THE POWER STEERING COMPLETELY FAILS. ONCE STOPPED AND THE CAR IS RESTARTED, THE POWER STEERING WILL WORK OK UNTIL IT FAILS AGAIN AT AN UNKNOWN TIME. THE CAR IS NEARLY ALWAYS IN MOTION BUT HAS FAILED UPON STARTUP WHILE IN PARK. FREQUENCY IS RANDOM OVER THE LAST SIX OR MORE YEARS. THE LAST TWO TIM…
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WHILE DRIVING WITHOUT WARNING, THE POWER STEERING COMPLETELY FAILS. ONCE STOPPED AND THE CAR IS RESTARTED, THE POWER STEERING WILL WORK OK UNTIL IT FAILS AGAIN AT AN UNKNOWN TIME. THE CAR IS NEARLY ALWAYS IN MOTION BUT HAS FAILED UPON STARTUP WHILE IN PARK. FREQUENCY IS RANDOM OVER THE LAST SIX OR MORE YEARS. THE LAST TWO TIMES WAS TODAY. TURNING CAR OFF AND ON USUALLY RESETS THE FUNCTION BACK TO OPERATING.
NHTSA ODI #10885260
67,200 miles · Dec 1, 2015
EngineFuel/propulsion SystemSteering
DROVE FROM WASHINGTON STATE TO UTAH ON FAMILY VACATION 14NOV15. FILLED UP WITH GAS IN BOISE, I.D. AND 1 MILE INTO THAT DRIVE FELT A SURGE AND THEN SLIGHT LOSS OF POWER DRIVING AT 70MPH. THEN IT WAS FINE. WHEN WE GOT INTO SPANISH FORK, UT. WE HAD A LOSS OF POWER WHEN WE CAME OFF THE HIGH WAY AND CONTACTED OUR FRIEND WHO'S DAD OWN…
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DROVE FROM WASHINGTON STATE TO UTAH ON FAMILY VACATION 14NOV15. FILLED UP WITH GAS IN BOISE, I.D. AND 1 MILE INTO THAT DRIVE FELT A SURGE AND THEN SLIGHT LOSS OF POWER DRIVING AT 70MPH. THEN IT WAS FINE. WHEN WE GOT INTO SPANISH FORK, UT. WE HAD A LOSS OF POWER WHEN WE CAME OFF THE HIGH WAY AND CONTACTED OUR FRIEND WHO'S DAD OWNS HIS OWN MECHANIC SHOP K&K AUTO IN SPANISH FORK, UT. HE GOT THE CODES CLEARED AND SAID THE CODES WERE NOT MAKING ANY SENSE AS TO THE POSSIBLE LOSS IN POWER. THE VEHICLE RAN REAL GOOD AFTER GETTING CODES CLEARED. THE NEXT MORNING WE HEADED OUT ON I15 ON OUR TRIP TO OUR VACATION DESTINATION AND IT DID IT AGAIN AS WE GOT ON THE HIGH WAY, I USE AN INJECTOR CLEANER IN CASE THAT WAS THE PROBLEM AS MY FRIENDS DAD HAD SUGGESTED. WE GOT TO FILLMORE, UT. AND WE LOSS TOTAL POWER AND STEERING CONTROL. WE COASTED OFF ONTO AN EXIT RAMP THERE WE WERE ABOUT TO PASS WHEN IT HAPPENED. HAD OUR VEHICLE TOWED TO THE ONLY MECHANIC OPENED AT THE TIME ON A SATURDAY AFTERNOON. HE SAID THE SAME THING ABOUT THE CODES. THEN HE SAID WE HAD A BAD CATALACK-CONVERTER. WE HAD IT TOWED BACK TO OUR FRIENDS DADS SHOP AN HOUR AND A HALF NORTH. THE NEXT DAY HE SAID HE THINKS IT MAY BE THE COILS BUT THE CODES SAY ALL OF THEM. SO WE HAD HIM TAKE IT TO FORD IN PROVO, UT WHILE WE RENTED A CAR AND HAD SOME OF OUR VACATION, MOST OF IT WE MISSED SPENDING DAYS WAITING ON A WORD FROM FORD SERVICE AFTER WE GOT IN FROM OUR COUPLE OF DAYS WE DID GET IN OF OUR VACATION. WE THOUGHT THEY WERE GOING TO DO THE WORK WHILE WE WERE GONE, BUT NO. NOW WE ARE HOME AFTER PAYING $730.- FOR INJECTORS AND A NEW COIL. (I THOUGHT) THEY STILL HAVE OUR VEHICLE IN THE BAY GETTING NEW CATALACK CONVERTERS PUT ON(BOTH) AND IS AN ADDITIONAL $1900.- PLUS TO MAKE IT WORSE THEY CALLED TODAY AND SAID ALL THE COILS HAVE TO BE REPLACED. I THOUGHT THAT WAS DONE, APPARENTLY NOT, AND THIS IS NOT RARE FOR 2005 ESCAPES, OH.
NHTSA ODI #10807654
Official recalls
4Sep 29, 2015
Ford Motor Company (Ford) is recalling certain model year 2001-2008 Ford Escape and Mercury Mariner vehicles manufactured March 31, 2001, to September 1, 2009. The affected vehicles are equipped with either a 2.3L or 3.0L engine and have had their CD4E transmission replaced with remanufactured one that was rebuilt between June 11, 2015 through July 15, 2015. These service repair part transmissions have a shift lever bolt that may not be properly tightened. As a result, the shift control lever could disengage from the transmission without warning.
Consequence & remedy
Consequence: If the shift lever disengages from the transmission, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the gear selection indicator may show that the transmission is in the "PARK" position, but the vehicle transmission may not actually be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the transmissions and either tighten the manual shift lever bolt or replace the manual shift lever assembly. These repairs will be performed free of charge. The recall began on October 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S28.
Additional source detail variants (2)
Power Train:automatic Transmission:lever And Linkage:floor Shift
Ford Motor Company (Ford) is recalling certain model year 2001-2008 Ford Escape and Mercury Mariner vehicles manufactured March 31, 2001, to September 1, 2009. The affected vehicles are equipped with either a 2.3L or 3.0L engine and have had their CD4E transmission replaced with remanufactured one that was rebuilt between June 11, 2015 through July 15, 2015. These service repair part transmissions have a shift lever bolt that may not be properly tightened. As a result, the shift control lever could disengage from the transmission without warning.
Consequence: If the shift lever disengages from the transmission, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the gear selection indicator may show that the transmission is in the "PARK" position, but the vehicle transmission may not actually be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the transmissions and either tighten the manual shift lever bolt or replace the manual shift lever assembly. These repairs will be performed free of charge. The recall began on October 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S28.
Power Train:automatic Transmission:gear Position Indication (prndl)
Ford Motor Company (Ford) is recalling certain model year 2001-2008 Ford Escape and Mercury Mariner vehicles manufactured March 31, 2001, to September 1, 2009. The affected vehicles are equipped with either a 2.3L or 3.0L engine and have had their CD4E transmission replaced with remanufactured one that was rebuilt between June 11, 2015 through July 15, 2015. These service repair part transmissions have a shift lever bolt that may not be properly tightened. As a result, the shift control lever could disengage from the transmission without warning.
Consequence: If the shift lever disengages from the transmission, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the gear selection indicator may show that the transmission is in the "PARK" position, but the vehicle transmission may not actually be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the transmissions and either tighten the manual shift lever bolt or replace the manual shift lever assembly. These repairs will be performed free of charge. The recall began on October 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S28.
Sep 3, 2014
Ford Motor Company (Ford) is recalling certain model year 2005-2008 Ford Escape hybrid electric vehicles manufactured October 13, 2003, to June 20, 2008, and 2006-2008 Mercury Mariner hybrid electric vehicles manufactured June 10, 2005, to June 20, 2008. The coolant pump for the hybrid system may fail resulting in the hybrid electronics overheating.
Consequence & remedy
Consequence: If the hybrid electronics system overheats, it may shut down the powertrain, resulting in a stall-like condition, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will inspect and replace the original Motor Electronics Coolant (MEC) Pump with an improved brushless pump, free of charge. The recall is expected to begin on October 27, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S19.
Apr 7, 2006
CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITHOUT SIDE AIR CURTAINS OR MOONROOFS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 201, "OCCUPANT PROTECTION IN INTERIOR IMPACT." DURING TESTING, THE FREE MOTION HEAD FORM REGISTERED A MEASUREMENT ABOVE THE PERMITTED LIMIT AT THE LEFT HAND A-PILLAR TRIM AREA.
Consequence & remedy
Consequence: IN THE EVENT OF A VEHICLE CRASH, PERSONAL INJURY TO OCCUPANTS MAY OCCUR.
Remedy: DEALERS WILL MAKE MODIFICATIONS TO THE ENERGY ABSORBING MATERIAL LOCATED ABOVE THE HEADLINER IN THE AFFECTED AREA FREE OF CHARGE. THE RECALL BEGAN ON MAY 19, 2006. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
Dec 20, 2004
CERTAIN 2004-2005 SPORT UTILITY VEHICLES AND CERTAIN 2001-2003 SPORT UTIITY VEHICLE HAVING REAR LIFTGATE COMPONENTS SERVICED WITH 2004 EQUIVALENT COMPONENTS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 206, 'DOOR LOCKS AND DOOR RETENTION COMPONENTS.' THE REAR LIFTGATE LATCHING SYSTEM DOES NOT MEET THE INERTIA LOAD REQUIREMENT IN ONE DIRECTION.
Consequence & remedy
Consequence: IF THE LIFTGATE IS LEFT UNLOCKED, THERE IS THE POTENTIAL THAT IT MAY OPEN DURING A CRASH.
Remedy: DEALERS WILL REPLACE THE REAR LIFTGATE LATCH RELEASE ROD, THE RELEASE ROD ATTACHMENT CLIP AND THE DOOR HANDLE RETURN SPRING. THE RECALL BEGAN ON MARCH 31, 2005. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2DP12006 · Electronic Throttle Body Malfunction
Opened Oct 2, 2012 · Closed Feb 21, 2013
Status: closed (inferred from source dates) · Engine
In a letter dated August 30, 2012, The North Carolina Consumers Council (NCCC) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged electronic throttle body failures resulting in engine stall or surge while driving in model year (MY) 2005 through 2012 Ford Escape vehicles. On October 2, 2012 the Office of Defects Investigation (ODI) opened a Defect Petition DP12-006 to evaluate whether to grant or deny the petition. The petition is hereby granted on certain model years. The NCCC letter cites two complaints of stall while driving in MY 2009 Ford Escape vehicles that were diagnosed as failed throttle bodies with diagnostic trouble codes (DTC) P2111, Throttle Body Stuck Open, and P2112, Throttle Body Stuck Closed. The petitioner indicates that the owners of both vehicles reported experiencing repeated incidents of stalling and engine surging. According to Ford, Escape non-hybrid vehicles are equipped with Electronic Throttle Body (ETB) assemblies beginning with MY 2009. Vehicles manufactured between June 22, 2009 and October 15, 2009 may contain contaminated printed circuit boards (PCB) with plating variations. Plating variations could lead to a lack of continuity in the throttle position sensor circuit where P2111 and/or other DTCs would be generated and stored. Ford and its electronic throttle body supplier, Delphi, modified the PCB manufacturing process and issued a technical service bulletin (TSB) 09-23-5. Vehicles produced after October 15, 2009 incorporated ETBs manufactured with a PCB process that resolved this condition. ODI's analysis identified a total of 123 unique reports indicating allegations of reduced motive power or vehicle stall. Depending on the condition of throttle control system malfunction, a driver may experience varying levels of reduced engine performance associated with three limp home modes. In two limp modes, reduced engine performance may maintain vehicle speeds above 20mph while the third is a limited limp home mode with engine speeds limited to approximately 900 RPM. Allegations of stall appear to be related to the limited limp home mode. Vehicles are not likely to unexpectedly stall as a result of this condition, but drivers may characterize the reduced functionality as a stall, even though their vehicle may still has motive capability. Allegations of vehicle surge appear to be related to limp home mode operation. Complaints alleging surge are most likely related to engine RPM fluctuations at low vehicle speeds or idle as the control system engages to prevent engine stall. In limited limp mode, rough-idle conditions may exist while the control system attempts to modulate engine RPMs once the vehicle reaches a reduced speed to maintain approximately 900 RPM. Separately, ODI received 59 complaints alleging incidents of engine stall while driving in model year (MY) 2010-2011 Ford Fusion vehicles. Approximately 60 percent (36) of the incidents occurred at speeds of 40 miles per hour or more. Eighty percent of complaints (47) were received beginning March 2012 and 14 complaints reported that the throttle body was replaced or DTCs associated with limp home modes. Additionally, Ford issued TSB 10-21-6 addressing DTCs associated with idle speed drops and limited limp home mode. The petition is granted on certain model years.Preliminary Evaluation PE13-003 has been opened to assess the scope, frequency and potential safety consequences associated with the alleged defect.See full copy of the closing resume for this defect petition for list of the VOQs associated with the defect petition analysis.
AQ10001 · Fleet Vehicle Recall Completion Audit
Opened Nov 18, 2010 · Closed Dec 28, 2015
Status: closed (inferred from source dates) · Unknown Or Other
On November 18, 2010, NHTSA's Recall Management Division (RMD) opened an audit query (AQ10-001) to investigate recall remedy completion by rental car companies on safety recall campaigns.It was expected to provide the agency an indication of how completely and how quickly rental car fleets perform necessary recall-related remedies on the vehicles owned and then rented/leased for use on the roadways.RMD queried three (3) major motor vehicle manufacturers (Ford, Chrysler, and General Motors) and requested data regarding completion figures for fifteen (15) discreet safety recalls.Analysis of this data demonstrated that rental car recalls completion was neither complete nor consistent.The rental car companies representing the largest market share in the industry were then queried as to their respective policies for the rental, lease, and sale of vehicles with open recalls.The data and responses from the manufacturers and the rental car companies can be found in the document repository by accessing the ?Associated Documents link above.In December 2015, Congress enacted the Fixing America's Surface Transportation (FAST) Act.One section of the Act prohibits rental car companies from renting, leasing, or selling motor vehicles subject to open safety recalls.With the passage of the FAST Act and its prohibition, there is no continuing need for the agency to investigate rental car recall completions.Accordingly, this investigation is closed.The agency reserves the right to open any future investigations, including audits of individual recalls, or groups of recalls, or rental car companies, to examine more closely safety recalls performance and completion issues in this area.
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