NHTSA owner reports · September 18, 2026 snapshot.
Service Brakes complaints
40 reportsClear category filter98,000 miles · Jul 9, 2014
Service Brakes
SECOND TIME IN 3.8 YEARS ABS AND 4X4 BRAKES BROKE, ABS FLASHING, STEADY ON, 4X4 FLASHING LOOSE BRAKES TONE RING ISSUES, FORD DOES NOT RECOGNIZE THERE ARE ISSUES, TONS OF COMPLAINTS EXCESSIVELY EXPENSIVE TO FIX, UNSAFE, ALSO SUSPENSION BARING JOINTS BRAKE EASY, BRAKES WEAR OUT FAST, I DRIVE UNDER 12K A YEAR. EXHAUST A PIECE OF J…
Read full complaint
SECOND TIME IN 3.8 YEARS ABS AND 4X4 BRAKES BROKE, ABS FLASHING, STEADY ON, 4X4 FLASHING LOOSE BRAKES TONE RING ISSUES, FORD DOES NOT RECOGNIZE THERE ARE ISSUES, TONS OF COMPLAINTS EXCESSIVELY EXPENSIVE TO FIX, UNSAFE, ALSO SUSPENSION BARING JOINTS BRAKE EASY, BRAKES WEAR OUT FAST, I DRIVE UNDER 12K A YEAR. EXHAUST A PIECE OF JUNK, THERE SHOULD BE RECALLS, THEY REFUSE TO ACKNOWLEDGE ISSUE. *TR
NHTSA ODI #10609216
135,480 miles · Jul 7, 2014
Service Brakes
I WAS BACKING OUT OF MY GARAGE INTO MY DRIVEWAY, WHEN I TRIED TO STOP THERE WAS NO BRAKE CONTROL AT ALL. I KEPT ACCELERATING DOWN THE DRIVEWAY STOMPING ON THE BRAKES SEVERAL TIMES UNTIL I WAS ABLE TO STOP THE CAR BRIEFLY ENOUGH TO THROW THE CAR BACK INTO PARK. WHEN I EXITED THE VEHICLE I NOTICED A PUDDLE ON MY GARAGE FLOOR AS …
Read full complaint
I WAS BACKING OUT OF MY GARAGE INTO MY DRIVEWAY, WHEN I TRIED TO STOP THERE WAS NO BRAKE CONTROL AT ALL. I KEPT ACCELERATING DOWN THE DRIVEWAY STOMPING ON THE BRAKES SEVERAL TIMES UNTIL I WAS ABLE TO STOP THE CAR BRIEFLY ENOUGH TO THROW THE CAR BACK INTO PARK. WHEN I EXITED THE VEHICLE I NOTICED A PUDDLE ON MY GARAGE FLOOR AS WELL AS ALL OVER MY DRIVER SIDE FRONT TIRE. I CHECKED THE BRAKE FLUID LEVEL AND IT WAS COMPLETELY EMPTY. I HAD IT TOWED TO A SERVICE GARAGE AND THEY DIAGNOSED THE ISSUE AS BEING A CORRODED AND RUPTURED DRIVERS SIDE BRAKE LINE AND A PASSENGER SIDE BRAKE LINE THAT WAS CRACKED IN SEVERAL PLACES. I HAVE SINCE SEEN A FEW DOZEN COMPLAINTS ON THIS SITE REGARDING THE SAME ISSUE WITH MY VINTAGE FORD ESCAPE. I CANNOT BELIEVE THERE HAS NOT BEEN A RECALL ON THIS ISSUE. BOTH THE TOW TRUCK DRIVER AND THE SERVICE GARAGE SAID THEY HAVE HAD NUMEROUS FORDS WITH THE SAME ISSUE. I'M VERY DISAPPOINTED IN FORD FOR NOT ISSUING A RECALL ON SOMETHING AS DANGEROUS AS BRAKE FUNCTIONING. I HAVE BEEN A LIFELONG FORD BUYER BUT NOW I AM THINKING TWICE ABOUT BUYING ANOTHER ONE.....EVEN THOUGH I LOVE MY ESCAPE AND WAS GOING TO BE PURCHASING ANOTHER ONE WITHIN THE NEXT YEAR. I HOPE THAT NO ONE IS INJURED OR GOD FORBID DIES BECAUSE OF THIS ISSUE. FORD OWES IT TO THEIR OWNERS TO PERFORM RECALLS ON ANY ISSUE THAT COULD BE DANGEROUS OR LIFE THREATENING. I OF COURSE TOLD EVERYONE I KNOW THAT OWNS A FORD ESCAPE TO HAVE THEIR BRAKE LINES CHECKED IMMEDIATELY BEFORE IT'S TOO LATE. *JS
NHTSA ODI #10608767
85,000 miles · Jun 25, 2014
Service Brakes
TL* THE CONTACT OWNS A 2005 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE BRAKES MALFUNCTIONED AND FAILED TO STOP THE VEHICLE. THE CONTACT INDICATED THAT WHEN PRESSING THE BRAKE PEDAL THE PEDAL WAS PUSHED TO THE FLOORBOARD. THE CONTACT HAD TO USE THE PARKING BRAKE TO STOP THE VEHICLE. THE VEHICLE W…
Read full complaint
TL* THE CONTACT OWNS A 2005 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE BRAKES MALFUNCTIONED AND FAILED TO STOP THE VEHICLE. THE CONTACT INDICATED THAT WHEN PRESSING THE BRAKE PEDAL THE PEDAL WAS PUSHED TO THE FLOORBOARD. THE CONTACT HAD TO USE THE PARKING BRAKE TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE BRAKE LINES HAD CORRODED AND THE BRAKE FLUID HAD DRAINED FROM THE VEHICLE. THE VEHICLE WAS REPAIRED AND THE DEFECT WAS REMEDIED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE FAILURE MILEAGE WAS 85,000.
NHTSA ODI #10605897
100,000 miles · Jun 3, 2014
Service Brakes
BRAKES FAILED COMPLETELY DESPITE ONE MONTH PRIOR SERVICING OF BRAKES AT LOCAL BILL BRANDT FORD DEALERSHIP IN BRENTWOOD CALIFORNIA. ALARM SOUNDED WHEN TRAVELING ON HIGHWAY, BRAKELIGHT ILLUMINATED AND NO BRAKE. GRANDMOTHER DRIVING GRANDDAUGHTER BARELY MISSED COLLISION WITH STOPPING TRAFFIC. TWO MECHANICS LATER REVEAL COSTLY CONTRO…
Read full complaint
BRAKES FAILED COMPLETELY DESPITE ONE MONTH PRIOR SERVICING OF BRAKES AT LOCAL BILL BRANDT FORD DEALERSHIP IN BRENTWOOD CALIFORNIA. ALARM SOUNDED WHEN TRAVELING ON HIGHWAY, BRAKELIGHT ILLUMINATED AND NO BRAKE. GRANDMOTHER DRIVING GRANDDAUGHTER BARELY MISSED COLLISION WITH STOPPING TRAFFIC. TWO MECHANICS LATER REVEAL COSTLY CONTROL UNIT IS TO BLAME. EASY INTERNET RESEARCH SHOWS MANY OTHERS WITH SAME EXPERIENCE. THIS IS A SAFETY ISSUE,DO NOT UNDERSTAND WHY NO RECALL HAS BEEN ISSUED UNLESS FORD IS WAITING FOR FATALITY FIRST. *TR
NHTSA ODI #10595927
90,000 miles · May 26, 2014
Air BagsService BrakesCrashInjury
I WAS IN ACCIDENT WHERE I HIT ANOTHER VEHICLE IN WHICH WHEN TRIED TO BREAK THEY DID NOT WORK. NO SKID MARKS WHERE THERE AND SHOULD HAVE BEEN . TOTALED MY TRUCK FORD SUV XLT (SPORT) AND THE DRIVER OF OTHER CAR . PASSENGER AIRBAG NEVER WENT OFF. I HAD CONCUSSION AND BURNS 2ND DEGREE ON BOTH ARMS . STILL HAVE SCARS. OTHER VEHICLE …
Read full complaint
I WAS IN ACCIDENT WHERE I HIT ANOTHER VEHICLE IN WHICH WHEN TRIED TO BREAK THEY DID NOT WORK. NO SKID MARKS WHERE THERE AND SHOULD HAVE BEEN . TOTALED MY TRUCK FORD SUV XLT (SPORT) AND THE DRIVER OF OTHER CAR . PASSENGER AIRBAG NEVER WENT OFF. I HAD CONCUSSION AND BURNS 2ND DEGREE ON BOTH ARMS . STILL HAVE SCARS. OTHER VEHICLE AT LIGHT STOPPED AND WHEN I TRIED TO STOP IT WAS LIKE GAS PEDAL WAS STUCK AND BREAK DID NOT WORK SO PULLED UP EMERGENCY BREAK. I NEVER GOT ANY NOTICE ON RECALLS ON MY 2005 UNTIL NOW. WHICH COULD HAVE KILLED SOMEONE. THE POLICE REPORT STATED NO SKID MARKS. *TR
NHTSA ODI #10594135
120,000 miles · May 2, 2014
Service BrakesCrash
TL* THE CONTACT OWNS A 2005 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 5 MPH, THE DRIVER ATTEMPTED TO ENGAGE THE BRAKES BUT THE PEDAL SUNK TO THE FLOORBOARD. THE CONTACT MENTIONED THAT THE VEHICLE FAILED TO STOP AND CRASHED INTO ANOTHER VEHICLE. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS TAK…
Read full complaint
TL* THE CONTACT OWNS A 2005 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 5 MPH, THE DRIVER ATTEMPTED TO ENGAGE THE BRAKES BUT THE PEDAL SUNK TO THE FLOORBOARD. THE CONTACT MENTIONED THAT THE VEHICLE FAILED TO STOP AND CRASHED INTO ANOTHER VEHICLE. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN DIAGNOSED THAT BOTH THE DRIVER AND PASSENGER SIDE BRAKE LINES HAD FAILED. AS A RESULT, THE BRAKE LINES AND HOSES NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 120,000.
NHTSA ODI #10586225
125,000 miles · Apr 8, 2014
Service BrakesStructureSuspension
THE RIGHT REAR SHOCK TOWER RUSTED THROUGH THE WHEEL WELL INTO THE REAR COMPARTMENT BREAKING A HOLE THROUGH THE INTERIOR COMPARTMENT. THERE IS CURRENTLY NO PARTS IN STOCK TO REPAIR THIS AS WE ARE TOLD THEY ARE ON NATIONWIDE BACKORDER AND THIS IS A HUGE SAFETY ISSUE. THE OTHER REAR SHOCK AREA HAS A SIGNIFICANT AMOUNT OF RUST ALS…
Read full complaint
THE RIGHT REAR SHOCK TOWER RUSTED THROUGH THE WHEEL WELL INTO THE REAR COMPARTMENT BREAKING A HOLE THROUGH THE INTERIOR COMPARTMENT. THERE IS CURRENTLY NO PARTS IN STOCK TO REPAIR THIS AS WE ARE TOLD THEY ARE ON NATIONWIDE BACKORDER AND THIS IS A HUGE SAFETY ISSUE. THE OTHER REAR SHOCK AREA HAS A SIGNIFICANT AMOUNT OF RUST ALSO. APPROXIMATELY 1 WEEK LATER BOTH BREAK LINES BROKE FROM SEVERE CORROSION WHILE MOVING AT APPROXIMATELY 10 MPH (PULLING IN MY DRIVEWAY). I WAS FORTUNATE THIS HAPPENED THERE AND NOT ON THE HIGHWAY AS I COULD HAVE BEEN IN A VERY SERIOUS ACCIDENT ALONG WITH MY 3 YEAR OLD SON. THESE TWO THINGS SHOULD NOT BE HAPPENING WITH THE AGE OF THIS VEHICLE. THE BODY SHOULD BE HOLDING UP BETTER THAN THIS. I JUST SAW THERE WAS A RECALL FOR MODEL YEARS 2001-2004 FOR SEVERE RUST ISSUES ONE RESULTING IN A CRASH. THE MANUFACTURING DATE OF MY VEHICLE IS 09/2004. *TR
NHTSA ODI #10578300
125,000 miles · Apr 1, 2014
Service Brakes
IWAS DRIVING 30 MPH WENT TO APPLY BRAKES HAD NONE,PULLED EMERGENCY BRAKE HANDLE IT WORKED GOT ME STOPPED,GOT HOME LOOKED UNDER SUV BRAKE FLUID EVERYWHERE AROUNDDRIVER SIDE FRONT WHEEL ,TOOK WHEEL OFF FOUND THE RUBBER HOSE DETERIORATED BLEW OUT,MY QUESTION IS WHY DID THE BRAKING SYSTEM ALLOW ALL FLUID TO DRAIN,IF YOU FRONT BRAKES…
Read full complaint
IWAS DRIVING 30 MPH WENT TO APPLY BRAKES HAD NONE,PULLED EMERGENCY BRAKE HANDLE IT WORKED GOT ME STOPPED,GOT HOME LOOKED UNDER SUV BRAKE FLUID EVERYWHERE AROUNDDRIVER SIDE FRONT WHEEL ,TOOK WHEEL OFF FOUND THE RUBBER HOSE DETERIORATED BLEW OUT,MY QUESTION IS WHY DID THE BRAKING SYSTEM ALLOW ALL FLUID TO DRAIN,IF YOU FRONT BRAKES FAIL FROM BLOWN LINE,SHOULD NOT THE REAR BRAKES RETAIN FLUID IN THE RESERVOIR AND REAR BRAKES STILL WORK,IS THIS A 2005 FORD ESCAPE FLAW. *TR
NHTSA ODI #10576490
125,000 miles · Feb 12, 2014
Service Brakes
TL* THE CONTACT OWNS A 2005 FORD ESCAPE. THE CONTACT STATED THAT THE BRAKE PEDAL ERRONEOUSLY TRAVELED TO THE FLOORBOARD AND BECAME INOPERABLE. THE FAILURE WAS EXPERIENCED WHILE CONTACT WAS AT A TRAFFIC STOP. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHO ADVISED THAT THE FRONT PASSENGER'S SIDE BRAKES NEEDED TO BE REPLACE…
Read full complaint
TL* THE CONTACT OWNS A 2005 FORD ESCAPE. THE CONTACT STATED THAT THE BRAKE PEDAL ERRONEOUSLY TRAVELED TO THE FLOORBOARD AND BECAME INOPERABLE. THE FAILURE WAS EXPERIENCED WHILE CONTACT WAS AT A TRAFFIC STOP. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHO ADVISED THAT THE FRONT PASSENGER'S SIDE BRAKES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 125,000.
NHTSA ODI #10563994
103,000 miles · Jan 27, 2014
Service BrakesSuspension
TL* THE CONTACT OWNS A 2005 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH OVER A ROAD BUMP, A LOUD RATTLING NOISE WAS HEARD FROM THE REAR EXTERIOR PASSENGER'S SIDE. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD WHERE THE CONTACT NOTICED THAT THE REAR SHOCK WAS COMPLETELY DETACHED AND THE BRAKE LINE…
Read full complaint
TL* THE CONTACT OWNS A 2005 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH OVER A ROAD BUMP, A LOUD RATTLING NOISE WAS HEARD FROM THE REAR EXTERIOR PASSENGER'S SIDE. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD WHERE THE CONTACT NOTICED THAT THE REAR SHOCK WAS COMPLETELY DETACHED AND THE BRAKE LINE HAD RUPTURED. A CERTIFIED MECHANIC INSPECTED THE VEHICLE AND INFORMED THE CONTACT THAT THE SHOCK MOUNT AND WHEEL HOUSE ASSEMBLY WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 103,000.
NHTSA ODI #10561682
Official recalls
4Sep 29, 2015
Ford Motor Company (Ford) is recalling certain model year 2001-2008 Ford Escape and Mercury Mariner vehicles manufactured March 31, 2001, to September 1, 2009. The affected vehicles are equipped with either a 2.3L or 3.0L engine and have had their CD4E transmission replaced with remanufactured one that was rebuilt between June 11, 2015 through July 15, 2015. These service repair part transmissions have a shift lever bolt that may not be properly tightened. As a result, the shift control lever could disengage from the transmission without warning.
Consequence & remedy
Consequence: If the shift lever disengages from the transmission, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the gear selection indicator may show that the transmission is in the "PARK" position, but the vehicle transmission may not actually be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the transmissions and either tighten the manual shift lever bolt or replace the manual shift lever assembly. These repairs will be performed free of charge. The recall began on October 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S28.
Additional source detail variants (2)
Power Train:automatic Transmission:lever And Linkage:floor Shift
Ford Motor Company (Ford) is recalling certain model year 2001-2008 Ford Escape and Mercury Mariner vehicles manufactured March 31, 2001, to September 1, 2009. The affected vehicles are equipped with either a 2.3L or 3.0L engine and have had their CD4E transmission replaced with remanufactured one that was rebuilt between June 11, 2015 through July 15, 2015. These service repair part transmissions have a shift lever bolt that may not be properly tightened. As a result, the shift control lever could disengage from the transmission without warning.
Consequence: If the shift lever disengages from the transmission, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the gear selection indicator may show that the transmission is in the "PARK" position, but the vehicle transmission may not actually be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the transmissions and either tighten the manual shift lever bolt or replace the manual shift lever assembly. These repairs will be performed free of charge. The recall began on October 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S28.
Power Train:automatic Transmission:gear Position Indication (prndl)
Ford Motor Company (Ford) is recalling certain model year 2001-2008 Ford Escape and Mercury Mariner vehicles manufactured March 31, 2001, to September 1, 2009. The affected vehicles are equipped with either a 2.3L or 3.0L engine and have had their CD4E transmission replaced with remanufactured one that was rebuilt between June 11, 2015 through July 15, 2015. These service repair part transmissions have a shift lever bolt that may not be properly tightened. As a result, the shift control lever could disengage from the transmission without warning.
Consequence: If the shift lever disengages from the transmission, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the gear selection indicator may show that the transmission is in the "PARK" position, but the vehicle transmission may not actually be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the transmissions and either tighten the manual shift lever bolt or replace the manual shift lever assembly. These repairs will be performed free of charge. The recall began on October 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S28.
Sep 3, 2014
Ford Motor Company (Ford) is recalling certain model year 2005-2008 Ford Escape hybrid electric vehicles manufactured October 13, 2003, to June 20, 2008, and 2006-2008 Mercury Mariner hybrid electric vehicles manufactured June 10, 2005, to June 20, 2008. The coolant pump for the hybrid system may fail resulting in the hybrid electronics overheating.
Consequence & remedy
Consequence: If the hybrid electronics system overheats, it may shut down the powertrain, resulting in a stall-like condition, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will inspect and replace the original Motor Electronics Coolant (MEC) Pump with an improved brushless pump, free of charge. The recall is expected to begin on October 27, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S19.
Apr 7, 2006
CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITHOUT SIDE AIR CURTAINS OR MOONROOFS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 201, "OCCUPANT PROTECTION IN INTERIOR IMPACT." DURING TESTING, THE FREE MOTION HEAD FORM REGISTERED A MEASUREMENT ABOVE THE PERMITTED LIMIT AT THE LEFT HAND A-PILLAR TRIM AREA.
Consequence & remedy
Consequence: IN THE EVENT OF A VEHICLE CRASH, PERSONAL INJURY TO OCCUPANTS MAY OCCUR.
Remedy: DEALERS WILL MAKE MODIFICATIONS TO THE ENERGY ABSORBING MATERIAL LOCATED ABOVE THE HEADLINER IN THE AFFECTED AREA FREE OF CHARGE. THE RECALL BEGAN ON MAY 19, 2006. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
Dec 20, 2004
CERTAIN 2004-2005 SPORT UTILITY VEHICLES AND CERTAIN 2001-2003 SPORT UTIITY VEHICLE HAVING REAR LIFTGATE COMPONENTS SERVICED WITH 2004 EQUIVALENT COMPONENTS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 206, 'DOOR LOCKS AND DOOR RETENTION COMPONENTS.' THE REAR LIFTGATE LATCHING SYSTEM DOES NOT MEET THE INERTIA LOAD REQUIREMENT IN ONE DIRECTION.
Consequence & remedy
Consequence: IF THE LIFTGATE IS LEFT UNLOCKED, THERE IS THE POTENTIAL THAT IT MAY OPEN DURING A CRASH.
Remedy: DEALERS WILL REPLACE THE REAR LIFTGATE LATCH RELEASE ROD, THE RELEASE ROD ATTACHMENT CLIP AND THE DOOR HANDLE RETURN SPRING. THE RECALL BEGAN ON MARCH 31, 2005. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2DP12006 · Electronic Throttle Body Malfunction
Opened Oct 2, 2012 · Closed Feb 21, 2013
Status: closed (inferred from source dates) · Engine
In a letter dated August 30, 2012, The North Carolina Consumers Council (NCCC) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged electronic throttle body failures resulting in engine stall or surge while driving in model year (MY) 2005 through 2012 Ford Escape vehicles. On October 2, 2012 the Office of Defects Investigation (ODI) opened a Defect Petition DP12-006 to evaluate whether to grant or deny the petition. The petition is hereby granted on certain model years. The NCCC letter cites two complaints of stall while driving in MY 2009 Ford Escape vehicles that were diagnosed as failed throttle bodies with diagnostic trouble codes (DTC) P2111, Throttle Body Stuck Open, and P2112, Throttle Body Stuck Closed. The petitioner indicates that the owners of both vehicles reported experiencing repeated incidents of stalling and engine surging. According to Ford, Escape non-hybrid vehicles are equipped with Electronic Throttle Body (ETB) assemblies beginning with MY 2009. Vehicles manufactured between June 22, 2009 and October 15, 2009 may contain contaminated printed circuit boards (PCB) with plating variations. Plating variations could lead to a lack of continuity in the throttle position sensor circuit where P2111 and/or other DTCs would be generated and stored. Ford and its electronic throttle body supplier, Delphi, modified the PCB manufacturing process and issued a technical service bulletin (TSB) 09-23-5. Vehicles produced after October 15, 2009 incorporated ETBs manufactured with a PCB process that resolved this condition. ODI's analysis identified a total of 123 unique reports indicating allegations of reduced motive power or vehicle stall. Depending on the condition of throttle control system malfunction, a driver may experience varying levels of reduced engine performance associated with three limp home modes. In two limp modes, reduced engine performance may maintain vehicle speeds above 20mph while the third is a limited limp home mode with engine speeds limited to approximately 900 RPM. Allegations of stall appear to be related to the limited limp home mode. Vehicles are not likely to unexpectedly stall as a result of this condition, but drivers may characterize the reduced functionality as a stall, even though their vehicle may still has motive capability. Allegations of vehicle surge appear to be related to limp home mode operation. Complaints alleging surge are most likely related to engine RPM fluctuations at low vehicle speeds or idle as the control system engages to prevent engine stall. In limited limp mode, rough-idle conditions may exist while the control system attempts to modulate engine RPMs once the vehicle reaches a reduced speed to maintain approximately 900 RPM. Separately, ODI received 59 complaints alleging incidents of engine stall while driving in model year (MY) 2010-2011 Ford Fusion vehicles. Approximately 60 percent (36) of the incidents occurred at speeds of 40 miles per hour or more. Eighty percent of complaints (47) were received beginning March 2012 and 14 complaints reported that the throttle body was replaced or DTCs associated with limp home modes. Additionally, Ford issued TSB 10-21-6 addressing DTCs associated with idle speed drops and limited limp home mode. The petition is granted on certain model years.Preliminary Evaluation PE13-003 has been opened to assess the scope, frequency and potential safety consequences associated with the alleged defect.See full copy of the closing resume for this defect petition for list of the VOQs associated with the defect petition analysis.
AQ10001 · Fleet Vehicle Recall Completion Audit
Opened Nov 18, 2010 · Closed Dec 28, 2015
Status: closed (inferred from source dates) · Unknown Or Other
On November 18, 2010, NHTSA's Recall Management Division (RMD) opened an audit query (AQ10-001) to investigate recall remedy completion by rental car companies on safety recall campaigns.It was expected to provide the agency an indication of how completely and how quickly rental car fleets perform necessary recall-related remedies on the vehicles owned and then rented/leased for use on the roadways.RMD queried three (3) major motor vehicle manufacturers (Ford, Chrysler, and General Motors) and requested data regarding completion figures for fifteen (15) discreet safety recalls.Analysis of this data demonstrated that rental car recalls completion was neither complete nor consistent.The rental car companies representing the largest market share in the industry were then queried as to their respective policies for the rental, lease, and sale of vehicles with open recalls.The data and responses from the manufacturers and the rental car companies can be found in the document repository by accessing the ?Associated Documents link above.In December 2015, Congress enacted the Fixing America's Surface Transportation (FAST) Act.One section of the Act prohibits rental car companies from renting, leasing, or selling motor vehicles subject to open safety recalls.With the passage of the FAST Act and its prohibition, there is no continuing need for the agency to investigate rental car recall completions.Accordingly, this investigation is closed.The agency reserves the right to open any future investigations, including audits of individual recalls, or groups of recalls, or rental car companies, to examine more closely safety recalls performance and completion issues in this area.
Illustration