NHTSA owner reports · September 18, 2026 snapshot.
Electrical System complaints
153 reportsClear category filter104,000 miles · Jun 5, 2014
Electrical SystemEnginePower Train
TRAVELING ON THE HIGHWAY AT 55 MILES PER HOUR AND THE ENTIRE ENGINE STALLED AND CUT OFF. I HAD THE CAR TOWED TO A LOCAL SHOP WHERE THEY TOLD ME THAT 3 OUT OF THE 6 COILS BASICALLY WERE NOT WORKING AND THE PCM/COMPUTER WAS COMPLETELY SHOT, THEY WANTED OVER $1600 AT DEALERSHIP TO FIX THIS. FORD HAD APPARENTLY DISTRIBUTED A BULLETI…
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TRAVELING ON THE HIGHWAY AT 55 MILES PER HOUR AND THE ENTIRE ENGINE STALLED AND CUT OFF. I HAD THE CAR TOWED TO A LOCAL SHOP WHERE THEY TOLD ME THAT 3 OUT OF THE 6 COILS BASICALLY WERE NOT WORKING AND THE PCM/COMPUTER WAS COMPLETELY SHOT, THEY WANTED OVER $1600 AT DEALERSHIP TO FIX THIS. FORD HAD APPARENTLY DISTRIBUTED A BULLETIN ABOUT THIS PROBLEM TO THE DEALERSHIPS BUT NOT THEIR CUSTOMERS - WHO THIS PROBLEM AFFECTS THE MOST. I WAS LUCKY THAT I WAS ABLE TO PULL OVER TO THE SIDE OF THE ROAD AND NOT HIT ANYONE OR GET KILLED. I CAN'T IMAGINE HOW MANY PEOPLE THIS HAS AFFECTED BECAUSE IT IS ALL OVER THE INTERNET. THE REPAIR ENDED UP COSTING WELL OVER $1000 BECAUSE OF THE SPARK PLUGS THAT FORD KNEW WERE FAULTY YEARS AGO. A SIMPLE CHANGING OF THE SPARK PLUGS INSTEAD OF SIX COILS. I SEE NO DIFFERENCE IN GM HAVING TO RECALL VEHICLES THAT SHUT OFF ON THE HIGHWAY AND FORD HAVING TO RECALL THESE VEHICLES FOR BASICALLY THE SAME REASON AND REIMBURSE THEIR CUSTOMERS, OUR CARS ARE SHUTTING OFF TOO. *TR
NHTSA ODI #10596314
39,950 miles · May 27, 2014
Electrical System
I WAS DRIVING DOWN A HILL AND THE ENGINE JUST STOPPED.I PULLED OVER,AND STARTED IT UP AND DROVE STRAIGHT HOME. .I TOOK IT TO A MECHANIC WHO PUT AN OBD COMPUTER ON THE CAR AND IT SAID FAULTY PRIMARY/SECONDARY IGNITION COIL. HE REPLACED ALL COILS AND PLUGS AND RESTARTED VEHICLE BUT IT STILL MISFIRED ON CYLINDER 3 (C).HE TESTED THE…
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I WAS DRIVING DOWN A HILL AND THE ENGINE JUST STOPPED.I PULLED OVER,AND STARTED IT UP AND DROVE STRAIGHT HOME. .I TOOK IT TO A MECHANIC WHO PUT AN OBD COMPUTER ON THE CAR AND IT SAID FAULTY PRIMARY/SECONDARY IGNITION COIL. HE REPLACED ALL COILS AND PLUGS AND RESTARTED VEHICLE BUT IT STILL MISFIRED ON CYLINDER 3 (C).HE TESTED THE WIRE SENDING SPARK TO THAT COIL AND THERE WAS NO SPARK . THE PCM WAS DETERMINED TO BE BAD. NOW I'M FINDING OUT THAT IT WAS A FACTORY DEFECT BUT MINE WAS 3 MONTHS OLDER THAN THE 8 YEAR PERIOD ALLOWED BY FORD TO REPAIR FOR FREE. ONLY 40,000 MILES AND THE COMPUTER GOES TO AND COSTS OVER 1000.00 DOLLARS TO FIX IT. NOT FAIR. *TR
NHTSA ODI #10594314
105,000 miles · May 27, 2014
Electrical SystemEngine
MY 2005 FORD ESCAPE 3.0 V6 HAD A COIL ISSUE THAT FORD KNEW ABOUT AND SENT SERVICE BULLETINS TO DEALERS, BUT NOT THE AFFECTED PARTIES. THE COILS WERE DEFECTIVE FROM A VENDOR AND WHEN THEY FAILED, BURNT OUT THE PSM, MAKING THE AUTOMOBILE UNUSABLE AND EXPENSIVE TO FIX. FORD HAS KNOWN ABOUT THIS SINCE 2011 AND HAS DONE NOTHING TO RE…
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MY 2005 FORD ESCAPE 3.0 V6 HAD A COIL ISSUE THAT FORD KNEW ABOUT AND SENT SERVICE BULLETINS TO DEALERS, BUT NOT THE AFFECTED PARTIES. THE COILS WERE DEFECTIVE FROM A VENDOR AND WHEN THEY FAILED, BURNT OUT THE PSM, MAKING THE AUTOMOBILE UNUSABLE AND EXPENSIVE TO FIX. FORD HAS KNOWN ABOUT THIS SINCE 2011 AND HAS DONE NOTHING TO RECTIFY IT, OR HELP, ALL OF THOSE WHOSE ESCAPES HAVE STOPPED RUNNING COMPLETELY. MINE HAD THIS GO OUT AND NOW THE PARTS ARE ON BACK ORDER FOR MONTHS, AS WELL AS INCREDIBLY EXPENSIVE. PLEASE HELP TO GET FORD TO ORDER A RECALL ON THIS FOR ALL OF US. *TR
NHTSA ODI #10594241
139,400 miles · May 23, 2014
Electrical SystemEngineFuel System, Gasoline
I TURNED A CORNER AND WAS ONLY GOING 20 MPH WHEN THE VEHICLE WENT DEAD. I HAD NO CONTROL SO LUCKILY I WASN'T GOING FAST. I STOPPED THE VEHICLE. I HAD TO GET IT TOWED. ONE MECHANIC SAID MY COILS AND SPARK PLUGS WERE BAD BECAUSE OF THE FUEL RAIL PRESSURE SENSOR MALFUNCTION. SECOND OPINION - THE PCM NEEDED TO BE REPROGRAMMED OR REP…
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I TURNED A CORNER AND WAS ONLY GOING 20 MPH WHEN THE VEHICLE WENT DEAD. I HAD NO CONTROL SO LUCKILY I WASN'T GOING FAST. I STOPPED THE VEHICLE. I HAD TO GET IT TOWED. ONE MECHANIC SAID MY COILS AND SPARK PLUGS WERE BAD BECAUSE OF THE FUEL RAIL PRESSURE SENSOR MALFUNCTION. SECOND OPINION - THE PCM NEEDED TO BE REPROGRAMMED OR REPLACED. THIRD OPINION - ALL OF THE ABOVE. IT COSTS $1900 AND TWO TOW BILLS ($275). THE ENGINE LIGHT HAD BEEN ON FOR SEVERAL MONTHS. THE ONLY CODE WAS THE FUEL RAIL PRESSURE SENSOR HIGH INPUT (P0193 GENERIC). *TR
NHTSA ODI #10593745
183,000 miles · Apr 1, 2014
Electrical SystemFuel System, GasolineSteering
I WAS DRIVING MY FORD ESCAPE 2005 AND IT COMPLETELY SHUTS OFF, THE STEERING WHEEL GOT VERY HARD!!! IT WAS VERY DIFFICULT TO STEER, *TR
NHTSA ODI #10576556
10,700 miles · Mar 13, 2014
Electrical System
I WAS DRIVING DOWN A BUSY HIGHWAY GOING NORMAL SPEED AND MY CAR JUST DIED WHICH THE FORD DEALERSHIP CLAIMS THIS IS A BIG PROBLEM WITH THE PCM GOING OUT AND ALL SIX COILS. I COULD HAVE BEEN SERIOUSLY HURT AND IF THEY KNOW THIS IS A PROBLEM WHY DON'T THEY DO SOMETHING ABOUT IT FOR THEIR CUSTOMERS. IT WAS ALSO VERY COSTLY TO REPAIR…
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I WAS DRIVING DOWN A BUSY HIGHWAY GOING NORMAL SPEED AND MY CAR JUST DIED WHICH THE FORD DEALERSHIP CLAIMS THIS IS A BIG PROBLEM WITH THE PCM GOING OUT AND ALL SIX COILS. I COULD HAVE BEEN SERIOUSLY HURT AND IF THEY KNOW THIS IS A PROBLEM WHY DON'T THEY DO SOMETHING ABOUT IT FOR THEIR CUSTOMERS. IT WAS ALSO VERY COSTLY TO REPAIR! *TR
NHTSA ODI #10569130
190,000 miles · Mar 4, 2014
Electrical SystemEngine
TL* THE CONTACT OWNS A 2005 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE VEHICLE STALLED AS THE ENGINE WARNING LAMP ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN DIAGNOSED THAT THE PCM AND IGNITION COILS WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWA…
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TL* THE CONTACT OWNS A 2005 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE VEHICLE STALLED AS THE ENGINE WARNING LAMP ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN DIAGNOSED THAT THE PCM AND IGNITION COILS WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 190,000 AND THE CURRENT MILEAGE WAS 195,000.
NHTSA ODI #10567023
51,000 miles · Feb 27, 2014
Electrical SystemEngine And Engine Cooling
THE ENGINE BEGAN MISFIRING AND THE CHECK ENGINE LIGHT WAS ILLUMINATED. UPON INSPECTION AT THE FORD DEALER THEY DETERMINED THAT ALL 6 COILS AND THE POWERTRAIN CONTROL MODULE HAD FAILED. THE COST TO REPAIR WAS $2750.00. FORD IS AWARE THAT MANY OF THESE VEHICLES ARE HAVING THIS PROBLEM BUT WILL NOT ASSIST THE OWNERS IN ANY WAY.
NHTSA ODI #10567212
138,000 miles · Oct 11, 2013
Electrical SystemEngine
DRIVING DOWN THE HIGHWAY AT APPROX 50 MPH, THEN WITHOUT WARNING, SIMULTANEOUSLY THE DASHBOARD LIGHTS CAME ON AND THE VEHICLE IMMEDIATELY QUIT RUNNING. *TR
NHTSA ODI #10547662
108,500 miles · Sep 26, 2013
Electrical System
WHILE DRIVING MY ESCAPE ON AN EXPRESSWAY IT SUDDENLY STARTED 'CHUGGING' AND DIED. I WAS LUCKY THERE WASN'T A LOT OF TRAFFIC - IT HAPPENED AT 11:30PM. I WAS ABLE TO COAST TO THE SIDE OF THE ROAD AND CALL A TOW TRUCK. THE VEHICLE IS IN A FORD SERVICE DEALER NOW BEING REPAIRED AT A COST OF $2564. THEY ARE REPLACING THE PCM, COIL…
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WHILE DRIVING MY ESCAPE ON AN EXPRESSWAY IT SUDDENLY STARTED 'CHUGGING' AND DIED. I WAS LUCKY THERE WASN'T A LOT OF TRAFFIC - IT HAPPENED AT 11:30PM. I WAS ABLE TO COAST TO THE SIDE OF THE ROAD AND CALL A TOW TRUCK. THE VEHICLE IS IN A FORD SERVICE DEALER NOW BEING REPAIRED AT A COST OF $2564. THEY ARE REPLACING THE PCM, COILS AND PLUGS. APPARENTLY THIS IS A COMMON DEFECT THAT FORD DOES NOT COVER. THIS IS COULD HAVE TURNED INTO A VERY DANGEROUS SITUATION ON THE HIGHWAY. I FEEL FORTUNATE THAT IT DIDN'T HAPPEN DURING RUSH HOUR OR IN A REMOTE LOCATION. I AM VERY DISAPPOINTED IN FORD FOR NOT BACKING THEIR PRODUCT AND WILL NOT OWN ANOTHER ONE. *LN UPDATED 1/10/2013 *JS
NHTSA ODI #10545579
Official recalls
4Sep 29, 2015
Ford Motor Company (Ford) is recalling certain model year 2001-2008 Ford Escape and Mercury Mariner vehicles manufactured March 31, 2001, to September 1, 2009. The affected vehicles are equipped with either a 2.3L or 3.0L engine and have had their CD4E transmission replaced with remanufactured one that was rebuilt between June 11, 2015 through July 15, 2015. These service repair part transmissions have a shift lever bolt that may not be properly tightened. As a result, the shift control lever could disengage from the transmission without warning.
Consequence & remedy
Consequence: If the shift lever disengages from the transmission, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the gear selection indicator may show that the transmission is in the "PARK" position, but the vehicle transmission may not actually be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the transmissions and either tighten the manual shift lever bolt or replace the manual shift lever assembly. These repairs will be performed free of charge. The recall began on October 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S28.
Additional source detail variants (2)
Power Train:automatic Transmission:lever And Linkage:floor Shift
Ford Motor Company (Ford) is recalling certain model year 2001-2008 Ford Escape and Mercury Mariner vehicles manufactured March 31, 2001, to September 1, 2009. The affected vehicles are equipped with either a 2.3L or 3.0L engine and have had their CD4E transmission replaced with remanufactured one that was rebuilt between June 11, 2015 through July 15, 2015. These service repair part transmissions have a shift lever bolt that may not be properly tightened. As a result, the shift control lever could disengage from the transmission without warning.
Consequence: If the shift lever disengages from the transmission, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the gear selection indicator may show that the transmission is in the "PARK" position, but the vehicle transmission may not actually be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the transmissions and either tighten the manual shift lever bolt or replace the manual shift lever assembly. These repairs will be performed free of charge. The recall began on October 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S28.
Power Train:automatic Transmission:gear Position Indication (prndl)
Ford Motor Company (Ford) is recalling certain model year 2001-2008 Ford Escape and Mercury Mariner vehicles manufactured March 31, 2001, to September 1, 2009. The affected vehicles are equipped with either a 2.3L or 3.0L engine and have had their CD4E transmission replaced with remanufactured one that was rebuilt between June 11, 2015 through July 15, 2015. These service repair part transmissions have a shift lever bolt that may not be properly tightened. As a result, the shift control lever could disengage from the transmission without warning.
Consequence: If the shift lever disengages from the transmission, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the gear selection indicator may show that the transmission is in the "PARK" position, but the vehicle transmission may not actually be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the transmissions and either tighten the manual shift lever bolt or replace the manual shift lever assembly. These repairs will be performed free of charge. The recall began on October 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S28.
Sep 3, 2014
Ford Motor Company (Ford) is recalling certain model year 2005-2008 Ford Escape hybrid electric vehicles manufactured October 13, 2003, to June 20, 2008, and 2006-2008 Mercury Mariner hybrid electric vehicles manufactured June 10, 2005, to June 20, 2008. The coolant pump for the hybrid system may fail resulting in the hybrid electronics overheating.
Consequence & remedy
Consequence: If the hybrid electronics system overheats, it may shut down the powertrain, resulting in a stall-like condition, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will inspect and replace the original Motor Electronics Coolant (MEC) Pump with an improved brushless pump, free of charge. The recall is expected to begin on October 27, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S19.
Apr 7, 2006
CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITHOUT SIDE AIR CURTAINS OR MOONROOFS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 201, "OCCUPANT PROTECTION IN INTERIOR IMPACT." DURING TESTING, THE FREE MOTION HEAD FORM REGISTERED A MEASUREMENT ABOVE THE PERMITTED LIMIT AT THE LEFT HAND A-PILLAR TRIM AREA.
Consequence & remedy
Consequence: IN THE EVENT OF A VEHICLE CRASH, PERSONAL INJURY TO OCCUPANTS MAY OCCUR.
Remedy: DEALERS WILL MAKE MODIFICATIONS TO THE ENERGY ABSORBING MATERIAL LOCATED ABOVE THE HEADLINER IN THE AFFECTED AREA FREE OF CHARGE. THE RECALL BEGAN ON MAY 19, 2006. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
Dec 20, 2004
CERTAIN 2004-2005 SPORT UTILITY VEHICLES AND CERTAIN 2001-2003 SPORT UTIITY VEHICLE HAVING REAR LIFTGATE COMPONENTS SERVICED WITH 2004 EQUIVALENT COMPONENTS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 206, 'DOOR LOCKS AND DOOR RETENTION COMPONENTS.' THE REAR LIFTGATE LATCHING SYSTEM DOES NOT MEET THE INERTIA LOAD REQUIREMENT IN ONE DIRECTION.
Consequence & remedy
Consequence: IF THE LIFTGATE IS LEFT UNLOCKED, THERE IS THE POTENTIAL THAT IT MAY OPEN DURING A CRASH.
Remedy: DEALERS WILL REPLACE THE REAR LIFTGATE LATCH RELEASE ROD, THE RELEASE ROD ATTACHMENT CLIP AND THE DOOR HANDLE RETURN SPRING. THE RECALL BEGAN ON MARCH 31, 2005. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2DP12006 · Electronic Throttle Body Malfunction
Opened Oct 2, 2012 · Closed Feb 21, 2013
Status: closed (inferred from source dates) · Engine
In a letter dated August 30, 2012, The North Carolina Consumers Council (NCCC) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged electronic throttle body failures resulting in engine stall or surge while driving in model year (MY) 2005 through 2012 Ford Escape vehicles. On October 2, 2012 the Office of Defects Investigation (ODI) opened a Defect Petition DP12-006 to evaluate whether to grant or deny the petition. The petition is hereby granted on certain model years. The NCCC letter cites two complaints of stall while driving in MY 2009 Ford Escape vehicles that were diagnosed as failed throttle bodies with diagnostic trouble codes (DTC) P2111, Throttle Body Stuck Open, and P2112, Throttle Body Stuck Closed. The petitioner indicates that the owners of both vehicles reported experiencing repeated incidents of stalling and engine surging. According to Ford, Escape non-hybrid vehicles are equipped with Electronic Throttle Body (ETB) assemblies beginning with MY 2009. Vehicles manufactured between June 22, 2009 and October 15, 2009 may contain contaminated printed circuit boards (PCB) with plating variations. Plating variations could lead to a lack of continuity in the throttle position sensor circuit where P2111 and/or other DTCs would be generated and stored. Ford and its electronic throttle body supplier, Delphi, modified the PCB manufacturing process and issued a technical service bulletin (TSB) 09-23-5. Vehicles produced after October 15, 2009 incorporated ETBs manufactured with a PCB process that resolved this condition. ODI's analysis identified a total of 123 unique reports indicating allegations of reduced motive power or vehicle stall. Depending on the condition of throttle control system malfunction, a driver may experience varying levels of reduced engine performance associated with three limp home modes. In two limp modes, reduced engine performance may maintain vehicle speeds above 20mph while the third is a limited limp home mode with engine speeds limited to approximately 900 RPM. Allegations of stall appear to be related to the limited limp home mode. Vehicles are not likely to unexpectedly stall as a result of this condition, but drivers may characterize the reduced functionality as a stall, even though their vehicle may still has motive capability. Allegations of vehicle surge appear to be related to limp home mode operation. Complaints alleging surge are most likely related to engine RPM fluctuations at low vehicle speeds or idle as the control system engages to prevent engine stall. In limited limp mode, rough-idle conditions may exist while the control system attempts to modulate engine RPMs once the vehicle reaches a reduced speed to maintain approximately 900 RPM. Separately, ODI received 59 complaints alleging incidents of engine stall while driving in model year (MY) 2010-2011 Ford Fusion vehicles. Approximately 60 percent (36) of the incidents occurred at speeds of 40 miles per hour or more. Eighty percent of complaints (47) were received beginning March 2012 and 14 complaints reported that the throttle body was replaced or DTCs associated with limp home modes. Additionally, Ford issued TSB 10-21-6 addressing DTCs associated with idle speed drops and limited limp home mode. The petition is granted on certain model years.Preliminary Evaluation PE13-003 has been opened to assess the scope, frequency and potential safety consequences associated with the alleged defect.See full copy of the closing resume for this defect petition for list of the VOQs associated with the defect petition analysis.
AQ10001 · Fleet Vehicle Recall Completion Audit
Opened Nov 18, 2010 · Closed Dec 28, 2015
Status: closed (inferred from source dates) · Unknown Or Other
On November 18, 2010, NHTSA's Recall Management Division (RMD) opened an audit query (AQ10-001) to investigate recall remedy completion by rental car companies on safety recall campaigns.It was expected to provide the agency an indication of how completely and how quickly rental car fleets perform necessary recall-related remedies on the vehicles owned and then rented/leased for use on the roadways.RMD queried three (3) major motor vehicle manufacturers (Ford, Chrysler, and General Motors) and requested data regarding completion figures for fifteen (15) discreet safety recalls.Analysis of this data demonstrated that rental car recalls completion was neither complete nor consistent.The rental car companies representing the largest market share in the industry were then queried as to their respective policies for the rental, lease, and sale of vehicles with open recalls.The data and responses from the manufacturers and the rental car companies can be found in the document repository by accessing the ?Associated Documents link above.In December 2015, Congress enacted the Fixing America's Surface Transportation (FAST) Act.One section of the Act prohibits rental car companies from renting, leasing, or selling motor vehicles subject to open safety recalls.With the passage of the FAST Act and its prohibition, there is no continuing need for the agency to investigate rental car recall completions.Accordingly, this investigation is closed.The agency reserves the right to open any future investigations, including audits of individual recalls, or groups of recalls, or rental car companies, to examine more closely safety recalls performance and completion issues in this area.
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