NHTSA owner reports · September 18, 2026 snapshot.
Electrical System complaints
153 reportsClear category filter199,876 miles · Dec 17, 2025
Electrical System
Odometer Fraud. The contact purchased a 2005 Ford Escape on November 25, 2025. The contact discovered a mileage and VIN discrepancy after the purchase. The vehicle was a dealer sale. At the time of purchase, the mileage was 199,500. The vehicle was taken to the dealer for a routine inspection, and the dealer informed the contact…
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Odometer Fraud. The contact purchased a 2005 Ford Escape on November 25, 2025. The contact discovered a mileage and VIN discrepancy after the purchase. The vehicle was a dealer sale. At the time of purchase, the mileage was 199,500. The vehicle was taken to the dealer for a routine inspection, and the dealer informed the contact that during the diagnostic test there was another VIN was associated with the vehicle, and the mileage listed on the diagnostic test was 199,345. The other VIN linked in the diagnostic test for the vehicle was associated with a 2006 Ford Escape, and the mileage was 199,345. It was later discovered that the dealer who had sold the vehicle to the contact had purchased the vehicle in 2018, and the mileage was 199,876. The contact stated that the mileage on the reverse side of the Title was 199,876. The Police were notified; however, no assistance was provided.
NHTSA ODI #11705617
Mileage unknown · Oct 29, 2022
Electrical SystemFuel/propulsion SystemPower Train
Drove vehicle to drop off dog at sitters, started vehicle began to make u-turn and vehicle stalled. Attempted to restart, cranks but won't run. Recently purchased from used car dealer, new battery was installed, no trouble up to this point. Began checking usual problems, fuel delivery, crank pos.sensor, cam pos sensor, have no s…
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Drove vehicle to drop off dog at sitters, started vehicle began to make u-turn and vehicle stalled. Attempted to restart, cranks but won't run. Recently purchased from used car dealer, new battery was installed, no trouble up to this point. Began checking usual problems, fuel delivery, crank pos.sensor, cam pos sensor, have no spark. Upon further research this appears to be faulty coils, spark plugs and pcm from factory but no recall has been employed. Possibility of collision during u-turn very likely. Loss of power to all systems could cause extreme risk to life at higher speeds. Ford Motor Company is aware of this problem, with the high number of similar problems in the NHTSA data base it is impossible for them not to know. The NHTSA should force Ford to fix this. If you make a product that can be dangerous if faulty, you are responsible to the public to do the right thing. I think that if the governmental agency responsible for traffic safety won't do their job then a class action lawsuit should be started. I bet I could find a good lawyer in the SF Bay area.
NHTSA ODI #11491442
90,000 miles · Sep 20, 2022
Electrical SystemEngine
The contact owns a 2005 Ford Escape. The contact stated while his son was driving 30 MPH, the vehicle turned off inadvertently. There was no warning light illuminated. The contact's son shifted into neutral(N) and veered to the side of the road. The contact's son was able to restart the vehicle after several attempts. The contac…
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The contact owns a 2005 Ford Escape. The contact stated while his son was driving 30 MPH, the vehicle turned off inadvertently. There was no warning light illuminated. The contact's son shifted into neutral(N) and veered to the side of the road. The contact's son was able to restart the vehicle after several attempts. The contact's son then drove to his residence. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 90,000.
NHTSA ODI #11485442
Mileage unknown · Jul 5, 2022
Electrical System
unknown
NHTSA ODI #11472379
237,000 miles · Jan 12, 2021
Electrical SystemEngineFuel/propulsion System
MY 2005 FORD ESCAPE V6 STALLS OUT SKIPS SPUTTERS AND MY TRUCK JERKS REALLY BAD THEN ANTI THEFT SYMBOL ON DASHBOARD COMES ON AND TRUCK SWITCHES OFF AND BACK ON IN THE MIDDLE OF HIGHWAY WITH TRAFFIC WHILE DRIVING DOWN THE ROAD .VERY DANGEROUS.ALSO MAKING A THUMPING NOISE FROM IN THE AIR INTAKE.GAS PEDAL CABLE WIRE BROKE .SO MANY P…
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MY 2005 FORD ESCAPE V6 STALLS OUT SKIPS SPUTTERS AND MY TRUCK JERKS REALLY BAD THEN ANTI THEFT SYMBOL ON DASHBOARD COMES ON AND TRUCK SWITCHES OFF AND BACK ON IN THE MIDDLE OF HIGHWAY WITH TRAFFIC WHILE DRIVING DOWN THE ROAD .VERY DANGEROUS.ALSO MAKING A THUMPING NOISE FROM IN THE AIR INTAKE.GAS PEDAL CABLE WIRE BROKE .SO MANY PROBLEMS WITH THIS VEHICLE.I BELIEVE THERE ARE SEVERAL RECALLS.PLEASE LET ME KNOW SO THE FORD COMPANY CAN FIX WHATEVER IT IS THAT MAY BE UNDER RECALL. THANKS!
NHTSA ODI #11387642
105,000 miles · Apr 28, 2020
Electrical SystemEngineUnknown Or Other
2005 FORD ESCAPE. PURCHASED WITH A CAR LOAN IN 2012. @ 40,000 MILES.$$ KEPT ALL REGULAR MAINTENANCE UP. $$REPLACED BATTERY & HAD $$ALL BRAKES DONE FRONT & BACK IN 2014. $$PAID OFF LOAN IN 2015, & 2016 ROLLED OVER TO 95,000 MILES.. $$HAD TO REPLACE ALTERNATOR & BATTERY & $$REDO THE BRAKES IN 2016. $$IN 2018 HAD TO REPLACE ALTERN…
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2005 FORD ESCAPE. PURCHASED WITH A CAR LOAN IN 2012. @ 40,000 MILES.$$ KEPT ALL REGULAR MAINTENANCE UP. $$REPLACED BATTERY & HAD $$ALL BRAKES DONE FRONT & BACK IN 2014. $$PAID OFF LOAN IN 2015, & 2016 ROLLED OVER TO 95,000 MILES.. $$HAD TO REPLACE ALTERNATOR & BATTERY & $$REDO THE BRAKES IN 2016. $$IN 2018 HAD TO REPLACE ALTERNATOR AGAIN..(NOTE: DURING ALL THESE YEARS THE CHECK ENGINE LIGHT WAS CONSTANTLY COMING ON & SHOWING 'CHECK EMISSIONS SYSTEM'.. BRINGING UP ALL SORTS OF FUEL & EMISSIONS CODES. $$REPLACED 4 DIFFERENT FUEL RELATED PARTS AS WELL). IN 2019 ALL BRAKES FAILED! & HAD A NEAR CRASH! $$HAVING TO REPLACE THE BRAKE LINES. THEN IN APRIL 2019 DRIVING AN ALASKA MOUNTAIN PASS IN A SPRING WINTER STORM! MAJOR BREAKDOWN!! LOST ALL POWER WITH NO CONTROL OF STEERING OR BRAKING.. PANEL WAS LIGHTING UP ON & OFF LIKE A CHRISTMAS TREE! ENGINE CHUGGING & SPUTTERING LIKE GETTING NO FUEL BUT ALSO NOT GETTING THE POWER TO KEEP RUNNING.. $$LEFT STRANDED 500 MILES FROM HOME. $$HAD TO GET TOWED BACK HOME! TO HAVE A PCM BURN UP! $$NEW/REMANUFACTURED PCM, $$NEW ALTERNATOR, $$NEW BATTERY, $$NEW COILS!! STILL DID NOT RUN RIGHT! CHECK ENGINE LIGHT STILL COMING ON ONLY SHOWING CHECK EMISSIONS SYSTEM, BUT ALL PARTS REPLACED! ENGINE SPUTTERING BUT NO CODE ON DIAGNOSTIC MACHINE TO GIVE RIGHT CORRECT PROBLEM OR HOW TO FIX!$$$!! 6 MONTHS LATER, REPLACING ALTERNATOR YET AGAIN!! $$4 ALTERNATORS ONE IN 3 YEARS!! $$3 COILS REPLACED. & ENGINE IS STILL NOT RUNNING RIGHT!! SEEMS ONCE THIS PCM GOES OUT.. IT'S ALL OVER FOR THIS VEHICLE!! NOTHING IS KEEPING IT GOING ANYMORE, $$JUST A MONEYPIT OF ENDLESS FIXING & BREAKING DOWN ON THE ROAD! NOT TO MENTION HOW IT STALLS OUT IN MID DRIVING AT HIGH SPEEDS! LEAVING YOU WITH NO STEERING OR BRAKES OR POWER TO STOP! AND THEN CRASH!?! I'M FEELING LEFT IN THE DUST BY FORD COMPANY WITH NO COMPENSATION ON OVER $20,000 SPENT ON A FORD ESCAPE THAT CAN'T RUN!
NHTSA ODI #11322541
146,000 miles · Jan 20, 2020
Electrical SystemPower TrainSteering
THE ELECTRIC POWER STEERING SYSTEM FAILED IN THE MIDDLE OF AN INTERSECTION AND ALMOST CAUSED AN ACCIDENT INVOLVING OTHER VEHICLES.
NHTSA ODI #11300509
142,000 miles · Aug 12, 2019
Electrical System
TL* THE CONTACT OWNS A 2005 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE'S ALARM SOUNDED AFTER LOCKING THE DOORS WITH THE KEY FOB. WHEN THE CONTACT MANUALLY INSERTED THE KEY INTO THE DOOR AND TURNED IT TO THE LEFT, THE ALARM WOULD TURN OFF. WHEN THE KEY WAS TURNED TO THE RIGHT, THE ALARM WOULD SOUND. IN ADDITION, THE ALARM W…
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TL* THE CONTACT OWNS A 2005 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE'S ALARM SOUNDED AFTER LOCKING THE DOORS WITH THE KEY FOB. WHEN THE CONTACT MANUALLY INSERTED THE KEY INTO THE DOOR AND TURNED IT TO THE LEFT, THE ALARM WOULD TURN OFF. WHEN THE KEY WAS TURNED TO THE RIGHT, THE ALARM WOULD SOUND. IN ADDITION, THE ALARM WOULD SOUND A HALF HOUR TO 45 MINUTES AFTER LOCKING THE DOORS. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 142,000.
NHTSA ODI #11243252
152,000 miles · Feb 5, 2019
Electrical SystemEngine
TL* THE CONTACT OWNS A 2005 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE STALLED WHEN TRAVELING ON AN INCLINE. ALSO, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT WAS ABLE TO COAST THE VEHIICLE TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED AND WAS ABLE TO DRIVE, BUT THE FAILURE R…
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TL* THE CONTACT OWNS A 2005 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE STALLED WHEN TRAVELING ON AN INCLINE. ALSO, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT WAS ABLE TO COAST THE VEHIICLE TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED AND WAS ABLE TO DRIVE, BUT THE FAILURE RECURRED AFTER A FEW MILES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE POWER TRAIN CABLE CAUSED AN ELECTRICAL FAILURE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 152,000.
NHTSA ODI #11174533
170,000 miles · Dec 2, 2018
Electrical SystemPower TrainUnknown Or Other
DRIVING 65 MPH ON THE INTERSTATE MY 05 ESCAPE BEGAN TO SKIP,STALL & DIED, ANTI THEFT LIGHT CAME ON. I DRIVE FOR 20 MILES SLOW WITH IT SKIPPING AND STALLING. WHEN I LEFT OFF ON GAS IT WOULD CONTINUE TO RUN UNTIL I MADE IT TO SAFE PLACE. ATTEMPTED TO DRIVE FOR REPAIR ON STATE HWY IT STALLED AND WENT DEAD. FORD DEALERSHIP REPROG KE…
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DRIVING 65 MPH ON THE INTERSTATE MY 05 ESCAPE BEGAN TO SKIP,STALL & DIED, ANTI THEFT LIGHT CAME ON. I DRIVE FOR 20 MILES SLOW WITH IT SKIPPING AND STALLING. WHEN I LEFT OFF ON GAS IT WOULD CONTINUE TO RUN UNTIL I MADE IT TO SAFE PLACE. ATTEMPTED TO DRIVE FOR REPAIR ON STATE HWY IT STALLED AND WENT DEAD. FORD DEALERSHIP REPROG KEYS- REPAIRED DRIVE OFF, BARELY OFF THE LOT AND IT QUIT AGAIN. NOW I SEE THIS IS A MANUFACTURES ISSUE WITH 05 ESCAPES AFTER AN ONLINE SEARCH. NEW FORD DIAGNOSIS- NEW PLUGS & COIL PACK, INTAKE GASKET. 170,000 MILES. MY ALARM RANDOMLY GOES OFF TOO WHICH COULD BE RELATED TO ELECTRICAL ISSUES. FORD MOTOR IS LIABLE IF SOMEONE'S VEHICLE STALLS AND IS KILLED DUE TO THIS PROBLEM THEY KNOW ABOUT BUT HAVE NOT CORRECTED OR RECALLED.
NHTSA ODI #11155410
Official recalls
4Sep 29, 2015
Ford Motor Company (Ford) is recalling certain model year 2001-2008 Ford Escape and Mercury Mariner vehicles manufactured March 31, 2001, to September 1, 2009. The affected vehicles are equipped with either a 2.3L or 3.0L engine and have had their CD4E transmission replaced with remanufactured one that was rebuilt between June 11, 2015 through July 15, 2015. These service repair part transmissions have a shift lever bolt that may not be properly tightened. As a result, the shift control lever could disengage from the transmission without warning.
Consequence & remedy
Consequence: If the shift lever disengages from the transmission, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the gear selection indicator may show that the transmission is in the "PARK" position, but the vehicle transmission may not actually be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the transmissions and either tighten the manual shift lever bolt or replace the manual shift lever assembly. These repairs will be performed free of charge. The recall began on October 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S28.
Additional source detail variants (2)
Power Train:automatic Transmission:lever And Linkage:floor Shift
Ford Motor Company (Ford) is recalling certain model year 2001-2008 Ford Escape and Mercury Mariner vehicles manufactured March 31, 2001, to September 1, 2009. The affected vehicles are equipped with either a 2.3L or 3.0L engine and have had their CD4E transmission replaced with remanufactured one that was rebuilt between June 11, 2015 through July 15, 2015. These service repair part transmissions have a shift lever bolt that may not be properly tightened. As a result, the shift control lever could disengage from the transmission without warning.
Consequence: If the shift lever disengages from the transmission, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the gear selection indicator may show that the transmission is in the "PARK" position, but the vehicle transmission may not actually be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the transmissions and either tighten the manual shift lever bolt or replace the manual shift lever assembly. These repairs will be performed free of charge. The recall began on October 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S28.
Power Train:automatic Transmission:gear Position Indication (prndl)
Ford Motor Company (Ford) is recalling certain model year 2001-2008 Ford Escape and Mercury Mariner vehicles manufactured March 31, 2001, to September 1, 2009. The affected vehicles are equipped with either a 2.3L or 3.0L engine and have had their CD4E transmission replaced with remanufactured one that was rebuilt between June 11, 2015 through July 15, 2015. These service repair part transmissions have a shift lever bolt that may not be properly tightened. As a result, the shift control lever could disengage from the transmission without warning.
Consequence: If the shift lever disengages from the transmission, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the gear selection indicator may show that the transmission is in the "PARK" position, but the vehicle transmission may not actually be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the transmissions and either tighten the manual shift lever bolt or replace the manual shift lever assembly. These repairs will be performed free of charge. The recall began on October 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S28.
Sep 3, 2014
Ford Motor Company (Ford) is recalling certain model year 2005-2008 Ford Escape hybrid electric vehicles manufactured October 13, 2003, to June 20, 2008, and 2006-2008 Mercury Mariner hybrid electric vehicles manufactured June 10, 2005, to June 20, 2008. The coolant pump for the hybrid system may fail resulting in the hybrid electronics overheating.
Consequence & remedy
Consequence: If the hybrid electronics system overheats, it may shut down the powertrain, resulting in a stall-like condition, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will inspect and replace the original Motor Electronics Coolant (MEC) Pump with an improved brushless pump, free of charge. The recall is expected to begin on October 27, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S19.
Apr 7, 2006
CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITHOUT SIDE AIR CURTAINS OR MOONROOFS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 201, "OCCUPANT PROTECTION IN INTERIOR IMPACT." DURING TESTING, THE FREE MOTION HEAD FORM REGISTERED A MEASUREMENT ABOVE THE PERMITTED LIMIT AT THE LEFT HAND A-PILLAR TRIM AREA.
Consequence & remedy
Consequence: IN THE EVENT OF A VEHICLE CRASH, PERSONAL INJURY TO OCCUPANTS MAY OCCUR.
Remedy: DEALERS WILL MAKE MODIFICATIONS TO THE ENERGY ABSORBING MATERIAL LOCATED ABOVE THE HEADLINER IN THE AFFECTED AREA FREE OF CHARGE. THE RECALL BEGAN ON MAY 19, 2006. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
Dec 20, 2004
CERTAIN 2004-2005 SPORT UTILITY VEHICLES AND CERTAIN 2001-2003 SPORT UTIITY VEHICLE HAVING REAR LIFTGATE COMPONENTS SERVICED WITH 2004 EQUIVALENT COMPONENTS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 206, 'DOOR LOCKS AND DOOR RETENTION COMPONENTS.' THE REAR LIFTGATE LATCHING SYSTEM DOES NOT MEET THE INERTIA LOAD REQUIREMENT IN ONE DIRECTION.
Consequence & remedy
Consequence: IF THE LIFTGATE IS LEFT UNLOCKED, THERE IS THE POTENTIAL THAT IT MAY OPEN DURING A CRASH.
Remedy: DEALERS WILL REPLACE THE REAR LIFTGATE LATCH RELEASE ROD, THE RELEASE ROD ATTACHMENT CLIP AND THE DOOR HANDLE RETURN SPRING. THE RECALL BEGAN ON MARCH 31, 2005. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2DP12006 · Electronic Throttle Body Malfunction
Opened Oct 2, 2012 · Closed Feb 21, 2013
Status: closed (inferred from source dates) · Engine
In a letter dated August 30, 2012, The North Carolina Consumers Council (NCCC) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged electronic throttle body failures resulting in engine stall or surge while driving in model year (MY) 2005 through 2012 Ford Escape vehicles. On October 2, 2012 the Office of Defects Investigation (ODI) opened a Defect Petition DP12-006 to evaluate whether to grant or deny the petition. The petition is hereby granted on certain model years. The NCCC letter cites two complaints of stall while driving in MY 2009 Ford Escape vehicles that were diagnosed as failed throttle bodies with diagnostic trouble codes (DTC) P2111, Throttle Body Stuck Open, and P2112, Throttle Body Stuck Closed. The petitioner indicates that the owners of both vehicles reported experiencing repeated incidents of stalling and engine surging. According to Ford, Escape non-hybrid vehicles are equipped with Electronic Throttle Body (ETB) assemblies beginning with MY 2009. Vehicles manufactured between June 22, 2009 and October 15, 2009 may contain contaminated printed circuit boards (PCB) with plating variations. Plating variations could lead to a lack of continuity in the throttle position sensor circuit where P2111 and/or other DTCs would be generated and stored. Ford and its electronic throttle body supplier, Delphi, modified the PCB manufacturing process and issued a technical service bulletin (TSB) 09-23-5. Vehicles produced after October 15, 2009 incorporated ETBs manufactured with a PCB process that resolved this condition. ODI's analysis identified a total of 123 unique reports indicating allegations of reduced motive power or vehicle stall. Depending on the condition of throttle control system malfunction, a driver may experience varying levels of reduced engine performance associated with three limp home modes. In two limp modes, reduced engine performance may maintain vehicle speeds above 20mph while the third is a limited limp home mode with engine speeds limited to approximately 900 RPM. Allegations of stall appear to be related to the limited limp home mode. Vehicles are not likely to unexpectedly stall as a result of this condition, but drivers may characterize the reduced functionality as a stall, even though their vehicle may still has motive capability. Allegations of vehicle surge appear to be related to limp home mode operation. Complaints alleging surge are most likely related to engine RPM fluctuations at low vehicle speeds or idle as the control system engages to prevent engine stall. In limited limp mode, rough-idle conditions may exist while the control system attempts to modulate engine RPMs once the vehicle reaches a reduced speed to maintain approximately 900 RPM. Separately, ODI received 59 complaints alleging incidents of engine stall while driving in model year (MY) 2010-2011 Ford Fusion vehicles. Approximately 60 percent (36) of the incidents occurred at speeds of 40 miles per hour or more. Eighty percent of complaints (47) were received beginning March 2012 and 14 complaints reported that the throttle body was replaced or DTCs associated with limp home modes. Additionally, Ford issued TSB 10-21-6 addressing DTCs associated with idle speed drops and limited limp home mode. The petition is granted on certain model years.Preliminary Evaluation PE13-003 has been opened to assess the scope, frequency and potential safety consequences associated with the alleged defect.See full copy of the closing resume for this defect petition for list of the VOQs associated with the defect petition analysis.
AQ10001 · Fleet Vehicle Recall Completion Audit
Opened Nov 18, 2010 · Closed Dec 28, 2015
Status: closed (inferred from source dates) · Unknown Or Other
On November 18, 2010, NHTSA's Recall Management Division (RMD) opened an audit query (AQ10-001) to investigate recall remedy completion by rental car companies on safety recall campaigns.It was expected to provide the agency an indication of how completely and how quickly rental car fleets perform necessary recall-related remedies on the vehicles owned and then rented/leased for use on the roadways.RMD queried three (3) major motor vehicle manufacturers (Ford, Chrysler, and General Motors) and requested data regarding completion figures for fifteen (15) discreet safety recalls.Analysis of this data demonstrated that rental car recalls completion was neither complete nor consistent.The rental car companies representing the largest market share in the industry were then queried as to their respective policies for the rental, lease, and sale of vehicles with open recalls.The data and responses from the manufacturers and the rental car companies can be found in the document repository by accessing the ?Associated Documents link above.In December 2015, Congress enacted the Fixing America's Surface Transportation (FAST) Act.One section of the Act prohibits rental car companies from renting, leasing, or selling motor vehicles subject to open safety recalls.With the passage of the FAST Act and its prohibition, there is no continuing need for the agency to investigate rental car recall completions.Accordingly, this investigation is closed.The agency reserves the right to open any future investigations, including audits of individual recalls, or groups of recalls, or rental car companies, to examine more closely safety recalls performance and completion issues in this area.
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