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2023 Ford Escape Hybrid

Owner reports · Recalls · Investigations

Fewer warning signs than most model years

Owner complaints for the 2023 Ford Escape Hybrid are lower than the model-year median of 68.

About this comparison →
23Owner complaints

Model-year median: 68

0Recall campaigns

View recall details →

0Investigations

View investigation details →

How this year compares

Owner complaints by model year

Other model years Selected year
288
2020122
202168
202223
20234
20241
2025
Compare all Escape Hybrid years →

Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

Electrical System
12Unknown Or Other
6Forward Collision Avoidance
5Engine
3Seats
2
All reported categories
Exterior Lighting
1Interior Lighting
1Lane Departure
1Power Train
1Vehicle Speed Control
1

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

Limited mileage data: 5 of 23 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 12 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Forward Collision Avoidance. Review the 5 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 3 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

2 crash reports0 fire reports2 injury reports

Power Train complaints

1 reports
Clear category filter
Mileage unknown · Jul 25, 2023
Electrical SystemForward Collision AvoidancePower Train

Starting on July 12th, 2023, my audio control module stopped working, so there was no sound in my car. I took it into my primary dealership (Bob Maxey Ford of Howell) on July 19th, 2023, they deemed that it was the ACM and order a new one. My navigation and my adaptive cruise control acted funny as well, with my navigation not l…

Read full complaint

Starting on July 12th, 2023, my audio control module stopped working, so there was no sound in my car. I took it into my primary dealership (Bob Maxey Ford of Howell) on July 19th, 2023, they deemed that it was the ACM and order a new one. My navigation and my adaptive cruise control acted funny as well, with my navigation not lining up with my actual location. Fast forward to the weekend just a couple of days later, I received notices that my car was going into deep sleep mode to save battery. This went off and on for several days with no warning. On Tuesday, July 25th, 2023, my car was completely dead, and I had to jump start the car to drive into work. My sound returned to my car, and I was able to drive to work. However, three warnings popped up my dashboard and my FordPass application. The first is an orange wrench, indicating a powertrain malfunction/reduced power. A second warning indicating a High-Voltage Battery Warning, and an engine light indicating a Service Engine Soon Warning. I relayed these warnings to my service advisor at the dealership this morning, who stated that he would look at seeing how the ACM was coming along and would get back to me soon. It has been several hours and I have heard nothing back. I am worried about what may come of my car and I haven't been told to bring it in.

NHTSA ODI #11534309

Official recalls

0

No recalls in this snapshot.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.