2023 Ford Escape Hybrid

Failed to shift into reverse. Seems to run some sort of safety check. Still does not reverse Dash active and showing messages from safety check - lights work. Wont shift into reverse. Car is parked in garage where it has been for previous 14 hours. Temp is above freezing No previous indication of problems other than low tire pressure on one tire.

Several symptoms occur: First off Its cold where we live & the car goes into deep sleep mode every night. I get a FordPass message that states battery saver feature is activated. The car fails to start using the remote start or Key Fob. Dome lights don't turn on and remote features not allowed. This is a serious safety concern as it's getting colder, and engines not starting on a brand new vehicle is unacceptable. Please investigate this issue, as Ford dealers claim there is nothing wrong a TSB/Recall is needed to resolve this problem for all customers.

Several symptoms occur: Car goes into deep sleep mode after an hour sitting idle. Car fails to start, with all warning lights active on dashboard. Dome lights don't turn on and remote features not allowed due to low battery. This is related to non-AGM 12V batteries being installed in the 2020, 2022, and 2023 Hybrid Escape. 2021's have the AGM battery and there are no problems reported on the forums regarding this issue for that model year. This is a serious safety concern as the winters get colder, and engines not starting on a brand new vehicle is a matter of life and death. Please investigate this issue, as Ford dealers claim there is noting wrong, and they refuse to install the AGM batteries. A TSB is needed to resolve this problem for all customers. [XXX] [XXX] [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)