2008 Ford Escape Hybrid

TL* THE CONTACT OWNS A 2008 FORD ESCAPE HYBRID. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE VEHICLE STALLED AND A WARNING LIGHT ADVISING HER TO PULL OVER ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT RESTARTED THE VEHICLE AND THE FAILURE RECURRED. THE VEHICLE WAS IN THE PROCESS OF BEING TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000. THE VIN WAS UNAVAILABLE.

WHILE DRIVING ON A BRIDGE AT 65 MILES PER HOUR, I HEARD A BEEP AND A TRIANGLE LIGHT CAME ON. THE CAR IMMEDIATELY JOLTED AS IT LOST POWER AND IT DISPLAYED A MESSAGE TO STOP SAFELY. THIS WAS IN LATE MORNING TRAFFIC AND A SEMI WAS ABLE TO SLIGHTLY SWERVE TO THE RIGHT IN ORDER TO AVOID REAR ENDING ME AS I HAD SUDDEN REDUCED POWER AND LITTLE MEDIAN SPACE TO COAST TO ON MY LEFT SIDE. I WAS ABLE TO RESTART THE CAR AFTER A FEW MINUTES. A FORD DEALER HAS RUN A DIAGNOSTIC AND CONFIRMED IT IS A FAILURE OF THE MOTOR ENGINE COOLING PUMP AND THE OVERALL COST FOR PARTS AND LABOR, INCLUDING DIAGNOSTIC IS $738. AFTER READING ALL OF THE COMPLAINTS TO THIS AGENCY AND ONLINE ENTRIES, I CANNOT BELIEVE THAT NO ACTION HAS BEEN TAKEN ABOUT THIS SAFETY HAZARD. THERE ARE TWO ISSUES, THE FIRST BEING THAT THE COOLING PUMP IS KNOWN TO FAIL ON THESE VEHICLES AT DIFFERENT MILEAGE LEVELS, AND IS SUPPOSEDLY NOT COVERED BY THE HYBRID WARRANTY EVEN THOUGH IT IS ONLY FOUND ON HYBRIDS. FORD DEALERS WILL NOT EVEN ACKNOWLEDGE THAT THIS IS A KNOWN PROBLEM. THIS PART SHOULD BE RECALLED AS IT IS KNOWN AS ONE CAUSE THAT LEADS TO THE SHUT OFF OF THE CAR AT DIFFERENT SPEEDS. SECOND, FORD'S SHUTOFF DESIGN ITSELF IS SERIOUSLY FLAWED SINCE IT ALLOWS THE CAR TO UNEXPECTEDLY SHUTOFF AT HIGH SPEEDS RISKING COLLISION AND INJURY. I AM FORCED TO PAY THE HIGH COST OF THIS PARTICULAR REPAIR BECAUSE I CANNOT DO IT MYSELF, HOWEVER, I NO LONGER CONSIDER THIS A RELIABLE SAFE VEHICLE. I URGE NHTSA TO INVESTIGATE THESE COMPLAINTS RATHER THAN WAIT FOR ONE OF THESE INCIDENTS TO RESULT IN DEATH OR SERIOUS INJURY. AT THE VERY LEAST FORD SHOULD BE NOTIFYING ALL OWNERS OF THESE VEHICLES ABOUT THE DEFECTIVE COOLING PUMPS AND NEED FOR REPLACEMENT.

STARTED VEHICLE AND BOTH THE ABS AND THE BRAKE LIGHT WERE ON - THE MESSAGE SAID REGEN BRAKE HAD BEEN DISABLED AND THERE WAS A BRAKE ISSUE. TOOK THE CAR IN TO THE DEALERSHIP THE NEXT DAY AND WAS TOLD THE HYDRAULIC BRAKE SYSTEM NEEDED TO BE REPLACED AND WOULD COST 4 GRAND TO FIX. IT SEEMS THIS IS OCCURRING QUITE A BIT WITH FORD ESCAPE HYBRIDS BUT THERE IS NO RECALL AS OF YET. *JS CONSUMER TRADED IN THE VEHICLE FOUR YEARS AGO AFTER THEY GOT CONCERNED ABOUT THE BRAKES. CONSUMER DOES NOT HAVE THE VIN NUMBER UPDATED 6/8/18*JB

PLEASE ISSUE AN IMMEDIATE RECALL FOR THE MOTOR ELECTRONICS COOLING SYSTEM PUMP ON ALL 2005-2008 FORD ESCAPE HYBRIDS. THIS IS A KNOWN ISSUE TO FORD AND THE SUBJECT OF TSB 08-24-5. THIS PART FAILURE IS EXTREMELY DANGEROUS. WHILE THE CITED COMPLAINTS FORM AN ALARMING PICTURE OF THE MECS PUMP FAILURE ISSUE, THIS LIST IS BY NO MEANS EXHAUSTIVE. A SEARCH OF COMPLAINTS FOR THE 2005-2007 ESCAPE HYBRIDS RETURNS ADDITIONAL HORRIFYING INCIDENTS INVOLVING THIS PART FAILURE. IT IS APPALLING THAT WITH SO MANY REPORTS OF HIGH-SPEED ENGINE SHUTDOWNS AND NEAR-MISS ACCIDENTS THAT THIS ISSUE DOES NOT EVEN HAVING A PENDING DEFECTS INVESTIGATION. PLEASE RIGHT THIS WRONG BEFORE SOMEONE IS SERIOUSLY INJURED OR KILLED. *TR

WHILE DRIVING ON INTERSTATE 75 IN FLORIDA, THE GAS ENGINE SHUTDOWN AND A WARNING LIGHT/MESSAGE APPEARED "STOP SAFELY NOW". OUR VEHICLE IMMEDIATELY BEGAN TO DECELERATE, RUNNING ONLY ON THE ELECTRIC MOTOR, AS WE TRIED TO CROSS TWO LANES OF TRAFFIC "SAFELY". WE PULLED ONTO THE SHOULDER, AND TURNED THE CAR OFF. WE WERE ABLE TO RESTART THE VEHICLE WITHOUT GETTING THE ERROR MESSAGE. WE EXPERIENCED THIS SAME SUDDEN ENGINE SHUTDOWN AND FEH WARNING 5-6 TIMES OVER THE COURSE OF OUR ROAD TRIP FROM WISCONSIN TO FLORIDA AND BACK. UPON RETURN TO WISCONSIN, WE HAD THE CAR CHECKED OUT BY OUR FORD DEALER, AND THEY INFORMED US IT WAS A FAULTY MOTOR ELECTRONICS COOLANT PUMP (PART #5M6Z-8C419-A). FORD HAS ISSUED A TECHNICAL SERVICE BULLETIN ABOUT THIS PROBLEM (TSB 08-24-5), BUT HAS NOT YET ISSUED A RECALL. SINCE THE UNEXPECTED DECELERATION OF A VEHICLE TRAVELING AT HIGH SPEEDS CONSTITUTES A SERIOUS SAFETY ISSUE (AS MANY FORD ESCAPE HYBRID OWNERS ON EDMUNDS.COM CAN ATTEST, HTTP://TOWNHALL-TALK.EDMUNDS.COM/DIRECT/VIEW/.F0FF5B5), I AM STRONGLY URGING YOU TO COMPEL FORD TO ISSUE A RECALL ON THIS PART. *TR

I HAVE A 2008 FORD ESCAPE HYBRID (PURCHASED IN APRIL 2007), WITH 67,000 MILES ON IT. I WAS TRAVELING AT 65MPH, STARTING TO HEAD INTO THE SIERRAS OUTSIDE OF SACRAMENTO, CALIFORNIA. I HAD BEEN DRIVING FOR 2 HOURS, AND HAD TRAVELED 120 MILES THAT MORNING WHEN THE CAR ENGINE SUDDENLY CUT OUT, AND THE WARNING LIGHT "STOP SAFELY NOW" APPEARED ON THE DASH. LUCKILY, IT WAS ONLY 6AM AND THERE WAS ONLY ONE OTHER CAR NEAR ME ON THE ROAD. I PULLED OVER 3 LANES, BRAKES AND STEERING WORKING, BUT WITH NO GAS. I TURNED THE CAR OFF FOR A MINUTE, STARTED IT UP WITHOUT ANY PROBLEMS OR WARNING LIGHTS. I WAITED ANOTHER MINUTE OR TWO, AND HEADED OUT ON THE ROAD. WHEN I GOT BACK UP TO 65MPH THE ENGINE CUT OUT AND THE WARNING SHOWED UP AGAIN. THIS TIME I WAS ALREADY NEAR THE SHOULDER SO I STOPPED AGAIN. I WAS ABOUT TO GET INTO A SNOWY UPHILL CLIMB AND DECIDED THAT, NOT KNOWING WHAT THIS CAR WOULD DO, THAT IT WAS UNSAFE TO CONTINUE. I DROVE SLOWLY TO THE NEXT EXIT, AND GOT MYSELF TURNED AROUND. FOR THE FIRST HOUR I DROVE AT UNDER 60MPH WITHOUT ANY PROBLEMS. I WAS ABLE TO ACHIEVE 65MPH IN THE SECOND HOUR WITHOUT PROBLEM. I HAD THE ERROR CODES ASSESSED BY A FORD DEALER AND THEY SAID IT WAS AN MEC PUMP FAILURE (THE PUMP THAT COOLS THE ELECTRIC BATTERY). I WAS VERY LUCKY THAT THIS HAPPENED WITH SO LITTLE TRAFFIC VOLUME. THERE WAS NO WARNING, AND THE SUDDEN CUT OUT OF THE ENGINE WAS STARTLING AND UNSAFE. I FEARED FOR MY LIFE WHILE HEADING HOME AS THE VOLUME OF CARS PICKED UP AROUND ME. *JS

WHILE DRIVING 65 MPH THE GAS ENGINE SHUTS OFF, THE STOP SAFELY NOW LIGHT APPEARS AND THE MASTER VEHICLE WARNING LAMP COMES ON. HAPPENED ONLY A COUPLE TIMES THE FIRST 3 WEEKS. IN THE LAST 2 DAYS IT HAS HAPPENED 15-16 TIMES. THIS IS VERY DANGEROUS TO HAPPEN WHILE IN TRAFFIC ON THE INTERSTATE. TO SHOULDN'T THIS BE A RECALL. TAKING INTO FORD DEALER TOMORROW. *TR

WHILE DRIVING I NOTICED A LACK OF POWER AND GOT THE MESSAGE "STOP SAFELY NOW". AS THE MANUAL STATED I PULLED OVER, WAITED A FEW MINUTES. THE CAR STARTED UP AGAIN BUT THE EVENT KEPT HAPPENING ALL THE WAY HOME. I BROUGHT THE CAR TO A DEALER WHO MADE A REPAIR COSTING 642 DOLLARS. THE CAR RAN FINE FOR A MONTH BUT WHEN ON A MAJOR HIGHWAY I HAD THE SAME EXPERIENCE EXCEPT IT WAS MORE DIFFICULT TO DEAL WITH THE LOSS OF POWER IN BUSY TRAFFIC. I WAS IN THE PASSING LANE TO ALLOW ANOTHER CAR ENTER THE HIGHWAY FROM AN ON RAMP WHEN IT HAPPENED AND I WAS LUCKY TO BE ABLE TO CROSS THREE LANES OF TRAFFIC TO BRING THE CAR TO REST. AGAIN, IT HAPPENED ALL THE WAY HOME CAUSING ME TO FINALLY DRIVE IN THE BREAKDOWN LANE WITH FLASHERS ON. I WENT ONLINE AND LEARNED THAT THIS IS AN ONGOING PROBLEM WITH FORD HYBRIDS. MY QUESTION IS WHY NO RECALL ON SUCH AN EXPENSIVE AND DANGEROUS PROBLEM? *TR

WHILE TRAVELING AT APPROXIMATELY 70MPH AND AFTER SEVERAL HOURS OF HIGHWAY DRIVING, THE VEHICLE SUDDENLY AND WITHOUT ANY WARNING LOST ALL FORWARD ENGINE POWER (COMBUSTION ENGINE AND HYBRID SYSTEM). THE INCIDENT OCCURRED WHILE IN THE LEFT LANE OF A MAJOR INTERSTATE HIGHWAY. THE MESSAGE "STOP SAFELY NOW" APPEARS ON THE DRIVER DISPLAY. MY WIFE WAS DRIVING AND NARROWLY AND MIRACULOUSLY AVOIDED ACCIDENTS WITH FOLLOWING TRAFFIC INCLUDING TRACTOR-TRAILERS AND WAS ABLE TO MOVE THE VEHICLE TO THE RIGHT HAND SHOULDER. AFTER SEVERAL MINUTES ON THE SIDE OF THE FREEWAY, THE VEHICLE WAS RESTARTED AND WAS ABLE TO BE DRIVEN TO THE DEALER WHERE THE DIAGNOSIS INDICATES A HYBRID MEC PUMP FAILURE. AFTER RESEARCHING THIS FAILURE MODE ON THE INTERNET AND THROUGH OTHER SOURCES, IT APPEARS THAT THE FOLLOWING SITUATION EXISTS: 1) THIS COMPONENT EXHIBITS A VERY HIGH AND PREMATURE FAILURE RATE AT ALL MILEAGE LEVELS. 2) THE FAILURE MODE (SUDDEN AND UNEXPECTED LOSS OF ALL VEHICLE POWER) IS HIGHLY LIKELY TO RESULT IN FATALITIES AND MAJOR ACCIDENTS. 3) THE ABOVE INFORMATION IS WELL KNOWN TO FORD MOTOR COMPANY AND VARIOUS TECHNICAL SERVICE BULLETINS HAVE BEEN ISSUED TO AID IN THE DIAGNOSIS AND REPLACEMENT OF THIS COMPONENT. 4) NHTSA HAS PREVIOUSLY RECEIVED 25 SIMILAR OR IDENTICAL DEFECT REPORTS, YET STILL NEITHER NHTSA NOR FORD MOTOR COMPANY HAS ACTED TO PROTECT FORD ESCAPE OWNERS FROM THIS SAFETY CRITICAL DEFECT. I URGE NHTSA AND FORD MOTOR COMPANY TO OPEN A FORMAL SAFETY INVESTIGATION ON THE FORD ESCAPE HYBRID MEC PUMP "STOP SAFELY NOW" POWERTRAIN FAILURES BEFORE LIVES ARE LOST AND MORE ACCIDENTS OCCUR DUE TO THIS DEFECT. *TR