2019 Ford Edge

The contact owns a 2019 Ford Edge. The contact stated that while driving at an undisclosed speed and attempting to accelerate, the vehicle briefly hesitated and shifted between gears before returning to normal functionality. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the transmission. The contact was informed that the transmission needed to be replaced. The contact stated that the transmission was replaced three times within 6 years. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 62,000.

The problem is the torque converter. It causes a hesitation when accelerating from being stopped, usually around 30-43 mph is when the car acts like it isn't going to speed up and slows down instead of speeding up. I had the torque converter replaced once in Sept. 2024. My car has 82,213 miles. I took my car in today 8/5/25 and was confirmed that the torque converter need to be replaced again. The Ford service department told me that they have had 8 - 10 Ford Edges come in in the last 2 weeks with the same problem. I have 2 family members that have Ford Edges that is having the same issues.

The vehicle hesitates, bucks, and surges when accelerating from low speed 0-25 mph making it difficult and hazardous merging into traffic and other driving situations. The hesitation, bucking, and surging is getting progressively worse and occurs at higher speeds now. The car has 60k miles. The fluid levels were checked and no problems found. The Ford dealer claims the issue is not familiar and they are advise it would take several days before an expensive diagnostic could be performed. Ford dealer said there were no recalls for this vehicle and no service bulletins for my complaint

The contact owns a 2019 Ford Edge. The contact stated that the windshield wiper motor had failed on the vehicle for a second time. There was no warning light illuminated. The windshield wiper motor was repaired in 2023; however, the failure reoccurred. The local dealer was contacted; however, the vehicle was not diagnosed. The contact was informed that the VIN was not under recall. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 35,000.

The contact owns a 2019 Ford Edge. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed, however the vehicle failed to accelerate as intended. No warning lights were illuminated. In addition, the vehicle jerked abnormally and was driving sluggishly. The vehicle was taken to the dealer where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was repaired. The contact stated that the transmission had been replaced two times with low mileage. The first transmission was replaced at 26,000 miles. The contact was provided a financial discount for the repair. The second transmission was replaced at 26,500 miles. The contact stated that the repair was covered under warranty. The contact was concerned that, because of the persistent failure, the third transmission would fail with low mileage. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 26,000.

The contact owns a 2019 Ford Edge. The contact stated while driving 45 MPH, the vehicle lost automotive power. The contact stated that the vehicle started jerking with white smoke coming from the rear end of the vehicle. There was no warning light illuminated. The vehicle was towed to a local dealer where the vehicle was diagnosed, and the contact was advised that the engine was faulty due to coolant intrusion into the engine. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 33,867.

Car began to jerk, shudder and lurch during acceleration. Sometimes jerking strong enough to make steering difficult. Took car to dealership and was diagnosed as a torque converter issue. Was told this is a common issue with this transmission and was quoted nearly $5000 to repair. No lights or warnings come on. The problem began very abruptly. Currently the car has yet to be repaired so parts would be available to inspect if needed.

VEHICLE FAILS TO UTILIZE AUTO STOP/START. VEHICLE ENGINE LIGHT COMES ON AND OFF CONSTANTLY. VEHICLE HESISTATES, JERKS FORWARDS, SPUTTERS, AND DOES NOT GAIN SPEED PROPERLY AT ANY GIVEN TIME. VEHICLE WAS LOOKED AT OFF AN ON FOR OVER 4 YEARS BY NORTH BROTHERS FORD OF MICHIGAN. THEY SAID ON MUTIPLE OCCASIONS CAR IS FINE AND ALL SYMPTOMS ARE NORMAL EVEN AS 4 OTHER CARS WERE BROUGHT IN AND AGAIN THEY SAID THIS WAS ALL NORMAL. ALL OF THIS OFF AND ON FROM ABOUT YEAR 1 OF PURCHASING VEHICLE TILL NOW (7/30/2025) AND PROBLEMS ARE STILL ON GOING. TRANSMISSION HAS BEEN REBUILT, OIL CHANGES REGULAR, TUNE UP PERFORMED. COILS REPLACED ON PRIOR SERVICES DUE TO ISSUES NOTICEDE BY MAINTENANCE TEAM.