2019 Ford Edge

The contact owns a 2019 Ford Edge. The contact stated that while driving at various speeds, the vehicle jerked while depressing the accelerator pedal. There was no warning light illuminated. The vehicle was taken to the dealer for routine maintenance and was offered a fuel injection cleaning. The contact assumed that the fuel injection cleaning might resolve the jerking failure; however, the failure persisted. The vehicle was then taken to an independent mechanic who discovered NHTSA Campaign Number: 20V550000 (Power Train) and linked the failure to the recall. The vehicle was not repaired. The manufacturer was notified of the failure, and the contact was informed that the vehicle was not under the recall. The failure mileage was approximately 55,000.

The torque converter within the power train system failed, causing the vehicle to shutter while traveling at speeds up to 45 mph, then eventually not even allowing the vehicle to reach 45 mph at all. My safety was put at risk because it could cause a wreck if traveling at higher speeds and the vehicle all of a sudden slows to a lower speed. This is a known problem to Ford, there are many complaints from people who own a Ford Edge with the torque converter going out, but Ford has yet to issue a recall. My car is currently at the service department of a Ford dealership with the torque converter being confirmed as the culprit. This is week 3 that my car has been sitting there waiting for the repairs, because the torque converter is on back order. There were no warning lamps that came on to alert me there was any issue with my vehicle. The only way we found out was by taking it to have it looked at because of the shuttering. No warning lamps or messages whatsoever.

The contact owns a 2019 Ford Edge. The contact stated while driving and exceeding 40 MPH, the vehicle hesitated. Additionally, while attempting to make a left or right turn, there was an abnormal thumping sound coming from the wheels. The contact stated that while depressing the accelerator pedal, the vehicle failed to respond as intended. There was no warning light illuminated. An independent mechanic was contacted, and the vehicle was taken to the independent mechanic to be diagnosed. The contact was informed that transmission fluid was leaking from the transmission and the transmission needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 20V550000 (POWER TRAIN); however, the VIN was not included in the recall. The manufacturer was not notified of the failure. The failure mileage was 76,402.

Last year, the 2.0 ecoboost had a coolant intrusion. After 2 times ford dealer talking with someone in company, the repacerd egr valve, egr cooler and finally had a long block motor installed. Then a little while later had to replace transmission, then the steering box. My extended warranty covered this but it ran out at the end of May. I think I should be compensated either by extended warranty or money. Any of those problems could have resulted in an accident. First took to Lynn layton ford in decatur, took back a couple of weeks and could not get to it, took to eddie pruitt ford in hartselle, where they took care of the problems.

Without warning or prior issues, while driving the car on a busy street the check engine light came on, the car shook and locked up/stopped suddenly. I was almost rear ended. The car would not restart. A known TSB is in place for this car and the head gasket design flaw allows coolant into the engine causing it to seize on even low mileage cars (under 46,000 miles). 19 year old female left stranded in highway after a near collision. Ford needs to be forced to recall these engines and fix this design flaw!

Torque Converter issue, vehicle shakes or stutters, or bucks when switching gears. It starts when I reach around 23 mph, comes out of it between 28-32, but then it happens again at 43-48. This is especially noticeable after being stopped at stop signs or red lights. Local dealer is aware. My mothers car (same make, model, year is having the same issue) No lights or anything come on.