2018 Ford Edge

2.0 ecoboost engine has a known flaw that causes the engine block to crack & introduce coolant into the cylinders. This is known to typically occur between 60 & 70,000 miles. It at the very least causes a misfire; at the most extreme it allows coolant into the oil & can cause engine lockup. Ford knows this is an issue & redesigned the engine in 2020. Our car developed this issue at 65k miles & Ford left us with a $9500 bill 1 month after warranty expired for a new engine

I have had my vehicle in for regular service since I purchased it. It has had two transmissions, one to repair a prior repair and now I am told that the engine needs to be replaced. Ford has a TSB for this issue, as it is a known fault with the engine. According to the dealer this is TECHNICAL SERVICE BULLETIN 2.0L EcoBoost - Coolant In Cylinders, White Exhaust Smoke And/Or Illuminated MIL 22-2229 This affects the following vehicles 2015-2018 Ford Edge 2017-2019 Ford Escape Built on or before 16-May-2019 2017-2019 Ford Fusion Built on or before 8-Apr-2019 2017-2019 Lincoln MKC Built on or before 18-Apr-2019 2017-2019 Lincoln MKZ Built on or before 8-Apr-2019 This repair is estimated at $8,800. This after a $5,000 dollar repair on the Transmission and five weeks of being out of service. When one purchases a vehicle it should not lose two transmissions and an engine in less than 100,000 miles of service

The contact owns a 2018 Ford Edge. The contact stated that the vehicle was taken to a local dealer to have the air conditioning inspected, and the contact was informed that the coolant reservoir was cracked and needed to be replaced. The coolant reservoir was replaced. The contact stated that several days later, while attempting to start the vehicle, there was an abnormal amount of black smoke coming from the vehicle with the check engine warning light illuminated. The vehicle was taken back to the dealer to be diagnosed, and the contact was informed that, due to coolant intrusion into the engine, the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 110,411.

The contact's wife owns a 2018 Ford Edge. The contact stated that while the vehicle was idling, there was smoke coming out of the exhaust pipe. The contact stated that while driving, the engine overheated and the vehicle failed to exceed 15 MPH. The contact stated that the check engine warning light was illuminated. The contact stated that while driving on several occasions, the vehicle lurched forward. Additionally, the contact stated that the vehicle had failed to start-up for a week. The vehicle was taken to an independent mechanic, where it was diagnosed with coolant intrusion in the engine. The vehicle was then taken to the dealer, where the same assessment was made, and the dealer recommended that the engine be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and a case was filed. The failure mileage was approximately 69,000.

I am filing a formal complaint regarding a potential failed or insufficient recall repair related to NHTSA Recall 22V413 / Ford Recall 22S43 on my 2018 Ford Edge (VIN: [XXX] ). Ford replaced the shift cable bushing in Sept 2022. Within months, I experienced symptoms consistent with the original defect, including gear engagement issues, especially on inclines. One day, after shifting into reverse in a parking lot, the car rolled forward. I had to slam the brakes to avoid hitting another vehicle and feather the gas to reverse. These issues continued. Despite multiple service visits and reporting concerns, the dealership failed to document the problem. In Sept and Nov 2024, I again contacted the dealer. On Dec 18, 2024, they finally provided a loaner and inspected the vehicle. A full teardown revealed internal damage: metal debris in the solenoid body, worn sun gears, and failed clutch components—consistent with long-term gear misalignment. Ford has offered partial financial help but refuses to cover the full cost, leaving me with over $1,300 out-of-pocket despite raising concerns during the warranty window. As of June 16, 2025, the vehicle is still disassembled and remains in the dealership’s service bay with no firm repair date. I have been without my personal vehicle for six months. I respectfully request NHTSA to: Investigate whether recall 22V413 repairs are failing prematurely or inadequately prevent long-term damage. Assess whether further manufacturer responsibility is warranted for failures linked to this recall. Encourage Ford to fully cover repair costs under an extended remedy. Consider requiring a recall performance audit or extended warranty for affected vehicles. Thank you for reviewing this safety matter. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2018 Ford Edge. The contact stated while driving on a main road at 35 MPH, the message "Engine Coolant Temperature Overheat" was displayed. The vehicle was taken to an independent mechanic to be diagnosed and the mechanic retrieved DTC: P1285 (Cylinder head over-temperature). The contact was informed that the engine was faulty and to bring the vehicle to a Ford dealer for assistance. The vehicle was towed to a local Ford dealer where the vehicle was diagnosed, and the dealer retrieved the same code fault code. The contact was informed that due to coolant intrusion, the engine was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 70,000.

Driving home from work, I noticed a warning light indicating that the car was overheating. I stopped and realized the coolant tank was empty, so I immediately put some coolant in and continued driving home. The next day, the car wouldn't start, and after I checked the engine oil, it was contaminated with water. I called a Ford dealer for repair, and they don't want to take responsibility.

My engine light came on about a year ago, then went off rather quickly. This happened again about 6 months ago. At this time I connected a reader and learned that it was due to a cylinder 2 misfire. All coil packs and spark plugs were replaced thinking that would solve the problem. After it did not, I begin to search online and learned about the infamous coolant intrusion issue with my model vehicle . After reading multiple message boards regarding the issue, which appears to be directly tied to the motor design and which is very common, I confirmed that my vehicle is showing the same signs of others who have reported the issue. The last straw was when the car lost power and shut off of me in the middle of a crowded gas station parking lot where I had to sit and wait for a tow truck all while impeding traffic. At this point I am outside of my extended warranty and the only solution is a new motor at the cost of $8k. It is baffling that Ford is not being held responsible for this issue when it is so common and directly tied to the design of their motor. I am currently not able to drive a car that I am still paying a monthly payment for due to the manufacturer’s design flaw. A recall for this is well overdue and I ask you to do something about this expeditiously. Thanks.