2018 Ford Edge

The contact's fiancé owns a 2018 Ford Edge. The contact stated that the power liftgate failed to open manually or automatically. The vehicle was not taken to be diagnosed or repaired. The manufacturer was notified of the failure and the contact was informed that there were no recalls related to the VIN for the failure. The contact was then referred to the NHTSA Hotline to file a complaint. The vehicle was not repaired. The failure mileage was approximately 110,000.

The contact owns a 2018 Ford Edge. The contact stated while attempting to reverse, the rearview camera failed to display an image. The contact stated that the failure only occurred during hot weather conditions. The vehicle was not taken to an independent mechanic or dealer to be diagnosed. The contact stated that the failure had occurred on several occasions. The vehicle was repaired. The manufacturer was notified of the failure. The contact was informed by the manufacturer that the VIN was not under recall. The manufacturer was notified of the failure and referred the contact to report the failure to the NHTSA Hotline. The approximate failure mileage 89,870.

Ford Ecoboost 2.0 L engine, ~95,000 miles. The check engine light came on while on a cross country drive and the diagnostic code was a cylinder 2 misfire. The vehicle would chug and sputter when started up and had trailing white smoke from the exhaust. The garage reset the code and replaced the spark plugs. 2 weeks later the engine started chugging again on start up, with white smoke and a smell of burning coolant. We took it to our mechanic locally who found coolant leaking into the cylinder. He reset the code and recommended we take it to the dealer. When I got the vehicle back, I checked the coolant to find that it was excessively low, presumably from it leaking into the cylinder for an unknown amount of time. We researched online and found that the occasion of coolant leaking into the #2 cylinder is a common problem with an incredibly large range of affected vehicles, and that the solution is to replace the engine. When I spoke to the dealership and described the problem, they confirmed that the only solution was an engine replacement and that it was routine for them. They quoted me $11,000 for the repair.

The contact owns a 2018 Ford Edge. The contact stated that after parking the vehicle, the following morning the vehicle failed to start. The vehicle was towed to the local dealer who diagnosed that the engine was faulty and needed to be replaced. The contact was informed that the head gasket was blown, causing coolant to leak into the cylinders. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 84,000.

The contact owns a 2018 Ford Edge. The contact stated that while driving at various speeds, the vehicle experienced rough driving, and the check engine warning light was illuminated. The contact stated that as an independent mechanic, he had diagnosed that there was coolant intrusion in the engine cylinder #2, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer and local dealer were notified of the failure, but no assistance was provided. The failure mileage was 62,553.

The contact owns a 2018 Ford Edge. The contact stated while driving on several occasions at speeds over 30 MPH, the vehicle lost motive power. The check engine warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed and determined that the pressure sensor on one of the cylinders needed to be replaced. The vehicle was repaired, but the failure reoccurred approximately 8 months later. The vehicle was taken to the same dealer where it was diagnosed that there was coolant leaking into the cylinders, and the engine needed to be replaced. The manufacturer was notified of the failure. The failure mileage was approximately 68,000.

In June of 2024 we had coolant getting into cylinder head. A new head gasket was installed and the car was ok until May of 2025 when we are faced with the same problem again. We have a 3rd party warranty program that made the repair last year but are refusing to this time. So we now a vehicle that is not drivable, is a safety risk if it is driven. Ford motor company has no assistance to offer at this time unless a recall is issued! The warranty company said since TSB’s are out that they will not cover this! If this is a Ford defect then it should be covered and repaired by them. There have been many recalls on this issue. Why not mine?

Coolant intrusion into the engine (eco boost) slow leak but failing emissions testing. engine misfires and runs hard. Only 80,000 miles on the car. Can be inspected, had it inspected by a local mechanic who confirmed the issue. No warning signs, never had a check engine light on prior to the issue. Mechanic says I need an entire long block replace. Now that I know of the warning signs, they have been ongoing for about 20,000 miles, but the only gone light just came on in April. Safety issues for this is that this can cause engine fires.

The contact called on behalf of her son, who owns a 2018 Ford Edge. The contact stated that while her son was driving on the highway at 60 MPH, there was white smoke coming from the rear end of the vehicle. The contact stated that the vehicle lost automotive power; however, there were no warning lights illuminated. The contact pulled over and had the vehicle towed to a local dealer, where the vehicle was diagnosed. The contact was informed that there was a coolant intrusion into the engine and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 100,234.

Engine long block needed replacing at 55,625 miles. Verified by Al Packer WPB , Fl., and engineer replaced. Ford paid $3300 for block while I was charged almost $3300 for labor (after discounting over $1000 from sales/service) Block design fault per Ford on TSB 22-2229. (All 2013-2015 Edge model with 2.0 Ecoboost engines need replacing.) The danger is overheating and engine seizing … could happen while driving and cause an accident. Check engine light was on. After learning about this, I checked for missing coolant, needed to top it off as it was almost empty. Then on a restart the smoke coming from tailpipe was quite obvious. (I have that on video). FORD should pay for 100% of this repair. I have had this vehicle 8years, and have 55,625 miles on 5year/60,000 warranty.