2014 Ford Edge

The contact owns a 2014 Ford Edge. The contact stated that there was a puddle of water on the driver's and passenger's side floorboards. The vehicle was taken to an independent mechanic, who diagnosed that the failure was related to Customer Satisfaction Program: 15B21 (Pillar Water Leak) however, the VIN was not included. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was unknown.

My defrost system on my 2014 Ford Edge does not work properly. I have researched it and it is a common issue with this model. All my windows from front to back fog/ice up to the point of needing to be scrapped from the inside. My passengers scrap just so I can have a peephole to see out. I have talked to dealers and they offer suggestions, none that have helped and the fix is expensive. My passengers are usually my 92 year old mom and my young grandkids that spend their time scrapping. No matter what I do with the Ford system nothing works. I have tried things found online about this safety issue but to no avail. I open the back windows and it helps a little bit but freezes people out. I hope I and all the other 2014 Edge owners can get some help with this issue. I have reached out to Ford and they refuse to offer help with this safety concern. I hope this helps. I do have pictures and video of this issue. I uploaded some photos. I do have photos of my dashboard showing temperatures and settings and nothing helping. I also have video. I wish I had documented this from the 1st winter I had the car. It is winter now and I know I will continue to document. I just want myself and my passengers to be safe and being on a fixed income I cannot afford to pay for a Ford issue. I want to be able to see my granddaughters but I don't feel it's safe in the winter to have them in my car. I hope you can help me and the other 2014 Ford Edge owners out there.

The Hydraulic Control on the braking system went out. The total cost of repair is $1828. The garage I took it to says he has had several come in with the same problem. Ford Motor Company did a recall in 2019 on three of their models from 2006-2010 because of a defect in the same part. I believe the Ford Edge needs to be recalled for the same reason.

Upon stopping at intersection I began to accelerate to proceed through intersection and no warning light on dash came on as my vehicle wouldn’t go into drive. It barely rolled through and off to shoulder. When I tried to shift into park it wasn’t engaging or something, it just wouldn’t do anything so I lulled the engine and used emergency brake. This could have been a very big tragedy at this or any similar situation.

The contact owns a 2014 Ford Edge. The contact stated while driving at 55 MPH with her husband in the front passenger seat, a deer crashed into the front end of the vehicle. The air bags failed to deploy. The vehicle was towed to a tow lot. The contact sustained soreness in the neck and back the next day but did not seek medical assistance. The contact's husband sustained soreness in unknown parts of the body the next day but did not seek medical assistance. There was no police report filed. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 175,000.

2014 Ford Edge was purchased in 5/2015 with 6k miles on it. It was a leftover from 2014. There have been constant brake pulsating issues (details below) from the day it was purchased. Rotors have been cut down or replaced every year since the car was purchased. New brake pads have also been required just about every year. The HCU was replaced in 6/2021, which the Ford Dealership admitted was an issue they were seeing with many models however there was no recall ever done. The most recent is an issue with the Brake Booster, which has been confirmed by the dealership. The car is currently at the Ford Dealership. When applying the brakes, the pedal is spongy, and a pulsating is felt in the pedal. This is felt at all speeds but becomes a safety issue at speeds over 30. Braking becomes very hard, and this causes the rotors to heat up and could potentially cause a fatality. Ford recalled 2010-2013 models back in 2014 but only for certain VIN numbers. However, there are customer complaints dating back to 2007. The braking systems on 2007-2014 Ford Edges need to be looked into or there could loss of life.

99800 miles on vehicle. Brake pedal went to the floor on 10/27/2022. Serviced at Dealership Sept. 2022. At dealership, confirmed that Hydraulic Control Unit was bad. Had another vehicle in repair with same problem. Recall issued on this issue but didn't cover my vehicle. No advance warning on screen. Internet list many complaints by Edge owners, especially 2011 and 2013. This should be a recall problem and not cost the $1759 that I will have to pay out of pocket.

The contact owns a 2014 Ford Edge. The contact stated that upon placing the vehicle in the reverse(R) position, the rear backup camera image would intermittently be displayed upside down. The contact initially took the vehicle to the dealer and was given an estimate for a diagnostic as well as for the repair. The manufacturer was also notified of the failure and informed that the cost of the repair would not be covered under warranty. The contact was referred to the NHTSA Hotline for assistance. The vehicle had yet to be repaired. The failure mileage was approximately 100,000.