NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
382 reportsMileage unknown · Sep 15, 2023
Back Over PreventionElectrical System
Back up camera is not working properly. This started 1st of the year when it doesn't come on while in reverse. It's been on again off again for months. I should have reported sooner but was hoping it would resolve when following guidelines from the of owners manual. No messages or other symptoms that I'm aware of or appear and…
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Back up camera is not working properly. This started 1st of the year when it doesn't come on while in reverse. It's been on again off again for months. I should have reported sooner but was hoping it would resolve when following guidelines from the of owners manual. No messages or other symptoms that I'm aware of or appear and it's happening more often. There has been no inspection done. No incidents but definitely not safe to use. When camera does work it blanks out and goes black and message appears call dealership while backing up. Only other issue that I seen reported was our brakes screeching while backing up also. We need to get resolved ASAP.
NHTSA ODI #11544807
Mileage unknown · Sep 7, 2023
Back Over PreventionElectrical System
Our backup camera isn't working properly. It sometimes works in reverse and also sometimes comes in while in drive. Most of time it doesn't work. It has not been taken to dealership to be looked at. It's been about a month now. Saw recently about recall on some cameras.
NHTSA ODI #11543201
Mileage unknown · Sep 5, 2023
EngineFuel/propulsion System
My car is in need of a new water pump. This is a known repair needed in Ford V6 3.5 & 3.7-liter engines 2012-19 Explorer, Taurus, Edge & more. The water pump is placed in the engine so that a simple 1 hr. repair takes 10-12 hrs of labor costing customers thousands of dollars. There is no reason for this to not be on the recall l…
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My car is in need of a new water pump. This is a known repair needed in Ford V6 3.5 & 3.7-liter engines 2012-19 Explorer, Taurus, Edge & more. The water pump is placed in the engine so that a simple 1 hr. repair takes 10-12 hrs of labor costing customers thousands of dollars. There is no reason for this to not be on the recall list!!!!! This is confirmed by Ford dealers. There is no warning that comes up until the part has already failed, also causing other parts of the engine to be repaired.
NHTSA ODI #11542707
Mileage unknown · Aug 23, 2023
Power Train
The rear differential has failed. It started to fail at 80,000 miles. The car now has a little over 91,000 miles. It makes a whining/grinding noise at over 30 miles per hour. It was subtle at first but has become much louder recently. If this had failed completely while on the highway going 55 MPH or higher, this could have resu…
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The rear differential has failed. It started to fail at 80,000 miles. The car now has a little over 91,000 miles. It makes a whining/grinding noise at over 30 miles per hour. It was subtle at first but has become much louder recently. If this had failed completely while on the highway going 55 MPH or higher, this could have resulted in complete loss of control of the vehicle. Additionally, oil or parts could have been left on the highway becoming a hazard for other drivers. The local mechanic confirmed that this is the part that needs replacing. There were no warning lights or messages at all. This is a major part of the drivetrain and there are many people on the Internet complaining about premature failure of the differential on the Ford Edge and Lincoln MKX. I am surprised there has not been a recall on this already. Please look into it.
NHTSA ODI #11540419
116,000 miles · Aug 15, 2023
Service Brakes, Hydraulic
The contact owns a 2014 Ford Edge. The contact stated while driving on several occasions at various speeds, the brake pedal was depressed, and the brake pedal remained on the floorboard. The vehicle failed to slow down as intended. The vehicle was towed to a dealer but was not diagnosed or repaired. The manufacturer was notified…
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The contact owns a 2014 Ford Edge. The contact stated while driving on several occasions at various speeds, the brake pedal was depressed, and the brake pedal remained on the floorboard. The vehicle failed to slow down as intended. The vehicle was towed to a dealer but was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 116,000.
NHTSA ODI #11538629
Mileage unknown · Aug 8, 2023
Service Brakes
AUG. 2023 Mileage 89,000 - 2014 Ford Edge SEL FWD - Program 13N02 eligible??? MOST CRITICAL ISSUE: While driving in highway commuter traffic, traffic came to abrupt stop going 65 miles an hour; I depressed brakes almost completely to the floor but car would not stop. Was able to get pulled onto shoulder and get stopped. I sat…
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AUG. 2023 Mileage 89,000 - 2014 Ford Edge SEL FWD - Program 13N02 eligible??? MOST CRITICAL ISSUE: While driving in highway commuter traffic, traffic came to abrupt stop going 65 miles an hour; I depressed brakes almost completely to the floor but car would not stop. Was able to get pulled onto shoulder and get stopped. I sat and slowly pumped the brakes and the pressure on the brakes finally returned. I'm told brake cylinder replacement ONLY will not solve the issue. There aren't any warning lights, brake fluid is normal level, brake pads and rotors in good shape. So there is no reasonable explanation for what happened other than Ford sold me car with faulty brakes. I see no recalls after 2010. Ford needs to replace my brake booster, Master Cylinder and the HCU at Ford expense. Brake pedal and noise while braking - screeching sounds. I took it to a local dealer for analysis, they pressed on the brake several times, and replicated the squeal. Was told it was the brake booster, that there had been issues with it in several of the Ford models. FORD needs to also replace Master Cylinder and the HCU to ensure this doesn't happen again. I thought I was going to die on the freeway when brakes pressed to floorboard would not stop the car. THOUSANDS OF HISTORICAL ISSUES WITH OTHER FORD EDGE: Brake Pedal Sinks To Floor NHTSA Complaint ID: 11343191 Will urgently await Ford response - I only have this one vehicle and need resolved before I loose my life in the vehicle. Thank you in advance for you immediate reply. Susan
NHTSA ODI #11537135
Mileage unknown · Jun 7, 2023
Unknown Or Other
While driving 50-55 MPH the car shuts down. Able to glide, stir/turn the car over to shoulder and put in park. Flashes SEE MANUAL and a wrench shows. Restart the car and drive. Has done this several times, laps from 2 weeks to 2 months, for last 7 months. Two service stations checked and said they can't find anything. Took car t…
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While driving 50-55 MPH the car shuts down. Able to glide, stir/turn the car over to shoulder and put in park. Flashes SEE MANUAL and a wrench shows. Restart the car and drive. Has done this several times, laps from 2 weeks to 2 months, for last 7 months. Two service stations checked and said they can't find anything. Took car to Ford dealership and also say can't find anything wrong. I am 75yrs women and this is dangerous to be on the road!
NHTSA ODI #11525763
92,000 miles · May 5, 2023
Engine And Engine Cooling
The contact owns a 2014 Ford Edge. The contact stated that while driving 45 MPH, the check engine warning light illuminated, and the vehicle overheated. The contact veered to the side of the road and allowed the vehicle to cool down. The contact then continued driving. The vehicle was taken to the dealer, where it was diagnosed …
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The contact owns a 2014 Ford Edge. The contact stated that while driving 45 MPH, the check engine warning light illuminated, and the vehicle overheated. The contact veered to the side of the road and allowed the vehicle to cool down. The contact then continued driving. The vehicle was taken to the dealer, where it was diagnosed that there was coolant intrusion into the engine and on the spark plugs. The dealer diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 92,000. The VIN was unavailable.
NHTSA ODI #11520578
Mileage unknown · Apr 28, 2023
Service BrakesSuspensionUnknown Or Other
I bought this vehicle brand now. The Edge only has 69k miles on it and I have replaced the front and back brakes (rotors, pads, calibers) 3 times (yes...3 times). I also had to recently (in 2023) replace the muffler, left and right outer tierods, left and right front wheel bearings and hubs. NOW: April 2023: my front brakes are…
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I bought this vehicle brand now. The Edge only has 69k miles on it and I have replaced the front and back brakes (rotors, pads, calibers) 3 times (yes...3 times). I also had to recently (in 2023) replace the muffler, left and right outer tierods, left and right front wheel bearings and hubs. NOW: April 2023: my front brakes are pulsating and I brought the vehicle back to my mechanic for a complete vehicle check overall which the mechanic documented: Power steering return line is rotted (cost $175). A/C condenser is leaking and needs to be replaced/recharged (cost $1050). Driveshaft issue/vibration @ 50 mph: need to remove the rear driveshaft and inspect: if needs to be replaced: $4500. Replace Front and Read brake pads/rotors/calibers ($1600)...which would be #4 for replacement. Replacement of right rear parking brake cable ($205). ***I previously wrote a complaint several years ago (for the same VIN#)...this is just an update and I am requesting FORD to review and demand a recall. The 2014 Edge has been a money pit for me and it only has 69k in mileage. If there was a way I could seek reimbursement I would. I will never buy a FORD again.
NHTSA ODI #11519488
109,450 miles · Apr 19, 2023
Air BagsElectrical SystemExterior LightingCrashInjury
I purchased my 2014 Ford Edge SEL ON JANUARY 2015. I have electrical problems suspicion problems & recall on my Airbags! I have always taken it to a Ford Dealership to have my regular service done…oil charge etc. it those times I have told them the other problems I was having example electrical problem started a month after I bo…
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I purchased my 2014 Ford Edge SEL ON JANUARY 2015. I have electrical problems suspicion problems & recall on my Airbags! I have always taken it to a Ford Dealership to have my regular service done…oil charge etc. it those times I have told them the other problems I was having example electrical problem started a month after I bought my vehicle every time they told me nothing is wrong or they replace the battery I have had 4 batteries replaced by Ford Dealerships. I also had recall on my airbags the dealership told me numerous times you do not need to worry about your vehicle it is fine!! After my 100, 000 Mile Warranty ran out I had my vehicle serviced by a mechanic shop. They could the electrical issue was in headlights & dashboard had them replace headlights & lights in dashboard. On 3/19/2023 I was in a bad vehicle accident involved 9 vehicles I was the 5 vehicle. I have neck back & leg injuries. My AIRBAGS NEVER went off! If the Airbags would of worked properly have would not of gotten all my injuries. My Police Officers & Paramedics explained that to me at scene of the accident. Why did Ford not do or repair my airbag recall instead of telling meh car was not recalled even when I received service notification in the mail to get the Airbags fixed
NHTSA ODI #11517924
Official recalls
3Nov 10, 2020
Ford Motor Company (Ford) is recalling certain 2014-2016 Explorer, 2014-2015 Taurus and 2014 Edge vehicles equipped with 2.0L or 2.3L engines and front wheel drive. The support bracket for the front drive axle halfshaft may fail.
Consequence & remedy
Consequence: The failed bracket could result in a loss of park function which can cause unintended vehicle movement, and loss of motive power while driving which increases the risk of a crash.
Remedy: Ford will notify owners, and dealers will replace the link shaft bracket, free of charge. Parts are not currently available. Owners received an interim notification detailing safety risk December 8, 2020. A second letter will be mailed when parts become available in January 2021. The recall began February 2, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S63.
Jan 9, 2015
Ford Motor Company (Ford) notified the agency on January 8, 2015, that they are recalling certain model year 2014 Ford Escape vehicles manufactured April 15, 2014, to May 8, 2014, and 2015 Lincoln MKC vehicles manufactured April 21, 2014, to May 15, 2014. On April 30, 2015, Ford expanded the recall to cover an additional 45,505 vehicles, including certain model year 2014-2015 Ford Transit Connect vehicles manufactured November 11, 2013, to August 29, 2014, 2014-2015 Ford Fiesta vehicles manufactured April 10, 2014, to June 17, 2014 and 2014 Ford Edge vehicles manufactured April 30, 2014, to May 21, 2014. Improper nickel plating of components within the fuel pump may result in the fuel pump failing.
Consequence & remedy
Consequence: If the fuel pump fails, the vehicle may stall without warning, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will replace the fuel pump, free of charge. The recall began on February 27, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S30.
Jul 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.
Consequence & remedy
Consequence: If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗