PANORAMIC MOONROOF JUST SHATTERED SITTING STILL. NOTHING HIT IT AND CAR WAS NOT MOVING. WAS ON A RESIDENTIAL STREET AND OWNER WAS STANDING RIGHT BY THE VEHICLE.
2014 Ford Edge
Owner reports · Recalls · Investigations
Similar to other model years
Owner complaints for the 2014 Ford Edge do not stand out strongly from the model-year median of 724.
About this comparison →How this year compares
Owner complaints by model year
Compare all Edge years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
231 reports with mileage · 151 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Service Brakes. Review the 57 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Electrical System. Review the 56 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Power Train. Review the 56 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
Unknown Or Other complaints
81 reportsAFTER CLOSING THE PASSENGER'S SIDE FRONT DOOR, THE REAR WINDOW EXPLODED/SHATTERED.
EDGE'S "DOOR AJAR" WARNING LIGHT REMAINS ON, EVEN WHEN THE DOORS ARE CLOSED AND LATCHED. WHILE IT'S CERTAINLY ANNOYING TO BE CONFRONTED WITH A STUBBORN WARNING ON AN INSTRUMENT CLUSTER, NHTSA ALSO POINTS OUT THAT, AS LONG AS THE LIGHT IS ILLUMINATED, THERE'S NO WAY FOR DRIVERS TO KNOW FOR SURE THAT THE VEHICLE'S DOORS ARE PROPE…
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EDGE'S "DOOR AJAR" WARNING LIGHT REMAINS ON, EVEN WHEN THE DOORS ARE CLOSED AND LATCHED. WHILE IT'S CERTAINLY ANNOYING TO BE CONFRONTED WITH A STUBBORN WARNING ON AN INSTRUMENT CLUSTER, NHTSA ALSO POINTS OUT THAT, AS LONG AS THE LIGHT IS ILLUMINATED, THERE'S NO WAY FOR DRIVERS TO KNOW FOR SURE THAT THE VEHICLE'S DOORS ARE PROPERLY CLOSED. AS A RESULT, OWNERS MAY SPEND A GREAT DEAL OF TIME CHECKING AND RE-CHECKING TO ENSURE THAT THE EDGE'S DOORS ARE REALLY, TRULY LATCHED. OVER TIME, OWNERS MAY BECOME SO ACCUSTOMED TO SEEING THE WARNING LIGHT CRYING WOLF THAT THEY BEGIN TO IGNORE IT--WHICH COULD, OF COURSE, CAUSE PROBLEMS IF A DOOR TRULY ISN'T CLOSED.HTTPS://WWW.THECARCONNECTION.COM/NEWS/1106519_2011-2013-FORD-EDGE-INVESTIGATED-FOR-PERSISTENT-DOOR-AJAR-WARNING
THE A/C SYSTEM DOES NOT RESPOND TO TEMPERATURE CONTROL. IT STAYS ICE COLD. THE SUSPENSION SQUAWKS AND CLANKS WHEN BRAKES ARE APPLIED AND THE STEERING WHEEL TURNS.
EXHAUST ODORS ENTER VEHICLE CABIN AFTER HEAVIER ACCELERATION. IT IS MORE PREVALENT WHEN AIR CONDITIONING IT TURNED ON. THIS ODOR CAN VARY IN INTENSITY FROM MILD TO SO OVERWHELMING THAT YOU COUGH, GAG, EYES WATER AND SINUSES WILL DRAIN. IT IRRITATES MY THROAT. I DRIVE THIS VEHICLE A LOT EACH DAY AND WHILE AT FIRST I THOUGHT…
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EXHAUST ODORS ENTER VEHICLE CABIN AFTER HEAVIER ACCELERATION. IT IS MORE PREVALENT WHEN AIR CONDITIONING IT TURNED ON. THIS ODOR CAN VARY IN INTENSITY FROM MILD TO SO OVERWHELMING THAT YOU COUGH, GAG, EYES WATER AND SINUSES WILL DRAIN. IT IRRITATES MY THROAT. I DRIVE THIS VEHICLE A LOT EACH DAY AND WHILE AT FIRST I THOUGHT THE SMELL WAS ENTERING THE VEHICLE FROM OTHER VEHICLES EXHAUST IN FRONT OF ME, I HAVE FINALLY REALIZED IT IS COMING FROM THE VEHICLE I AM DRIVING. SMELL INTENSITY SEEMS RELATED TO HOW HARD THE ACCELERATION WAS. FOR EXAMPLE, WHEN ENTERING A HIGHWAY ON AN ACCELERATION RAMP DURING HEAVY TRAFFIC, THE SITUATION COULD REQUIRE HEAVY ACCELERATION TO GET UP TO SPEED. THE CAR GETS A VERY HEAVY ODOR OF EXHAUST INSIDE THE CABIN IN THIS SITUATION WITH AIR CONDITIONING ON. WHEN THIS INTENSITY HAPPENS YOU MUST ROLL DOWN THE WINDOWS TO CLEAR THE SMELL FROM THE INTERIOR. THE SMELL IS LESS INTENSE DURING EASIER ACCELERATIONS. I NOTICE MYSELF FEELING DROWSY SOMETIMES DURING THE SUMMER MONTHS, WITH AIR CONDITIONING ON, AFTER I HAVE BEEN DRIVING THE CAR FOR MAYBE AN HOUR OR SO. ROLLING THE WINDOWS DOWN SEEMS TO MAKE THE SENSATION GO AWAY AS DOES GETTING OUT OF THE VEHICLE. I AM CONCERNED CARBON MONOXIDE IS PRESENT WITH THE ODOR THAT ENTERS THE VEHICLE INTERIOR. I DO NOT NOTICE THE SMELL MUCH DURING THE COOLER MONTHS WHEN AIR CONDITIONING IS NOT USED. THE INTENSITY OF THE ODOR, UNDER HEAVIER ACCELERATION, IS VIRTUALLY BREATHTAKING. IT IS VERY DIFFICULT TO BREATH INSIDE THE INTERIOR DURING THIS KIND OF INTENSITY. WE PURCHASED THIS USED VEHICLE USED IN EARLY 2016 WITH 10,000 MILES ON IT AND DRIVE IT DAILY. IT HAS OVER 30,000 MILES NOW. I HAVE READ AND RESEARCHED MANY COMMENTS AND COMPLAINTS ABOUT THIS VEHICLE AND FORD EXPLORERS WITH THE SAME DESCRIBED ISSUE. I HAVE NOT BEEN ABLE TO RESEARCH A FIX.
ON JULY 31, 2017 IN MY 2014 FORD EDGE I SLOWED DOWN TO TURN RIGHT INTO A PARKING SPACE AT AN ELEMENTARY SCHOOL, AND ALL OF A SUDDEN THE CAR TOOK FLIGHT OVER THE CURB AND SPED INTO THE WOODS. SCARED AND SHAKEN I WAS TRAPPED IN THE CAR WITH TREES BLOCKING THE FRONT DOORS. I WAS ABLE TO GET OUT OF THE CAR BY CLIMBING INTO THE B…
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ON JULY 31, 2017 IN MY 2014 FORD EDGE I SLOWED DOWN TO TURN RIGHT INTO A PARKING SPACE AT AN ELEMENTARY SCHOOL, AND ALL OF A SUDDEN THE CAR TOOK FLIGHT OVER THE CURB AND SPED INTO THE WOODS. SCARED AND SHAKEN I WAS TRAPPED IN THE CAR WITH TREES BLOCKING THE FRONT DOORS. I WAS ABLE TO GET OUT OF THE CAR BY CLIMBING INTO THE BACKSEAT WHERE I WAS ABLE TO OPEN THE DOOR. THE CAR WAS NOT DRIVABLE AND HAD TO BE TOWED. THIS ACCELERATION IS VERY SCARY AND I WILL NOT FEEL COMFORTABLE DRIVING THIS CAR AGAIN! WHAT IF CHILDREN WOULD HAVE BEEN IN THE WAY?
THE DRIVER DOOR AJAR LIGHT WILL NOT TURN OFF WHEN DOOR IS CLOSED. THIS ALSO CAUSES THE DOME LIGHTS TO STAY ON AND TRIGGER THE ALARM SYSTEM OCCASIONALLY. THIS IS THE SECOND TIME IT IS HAPPENING, THE FIRST BEING 1.5 YEARS AGO WHERE FORD DID CLEAN THE SENSORS AND FIXED THE PROBLEM UNTIL NOW. LAST MONTH THE PROBLEM STARTED REOCUR…
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THE DRIVER DOOR AJAR LIGHT WILL NOT TURN OFF WHEN DOOR IS CLOSED. THIS ALSO CAUSES THE DOME LIGHTS TO STAY ON AND TRIGGER THE ALARM SYSTEM OCCASIONALLY. THIS IS THE SECOND TIME IT IS HAPPENING, THE FIRST BEING 1.5 YEARS AGO WHERE FORD DID CLEAN THE SENSORS AND FIXED THE PROBLEM UNTIL NOW. LAST MONTH THE PROBLEM STARTED REOCURRING.
WHEN PUTTING VEHICLE IN PARK IT WON'T GO IN MOST OF THE TIME WE HAVE TO RESTART VEHICLE AND TAKE IT FROM PARK TO ANOTHER GEAR SOMETIMES 5-6 TIMES BEFORE PARK WILL ENGAGE AND SOMETIMES WE CAN JUST PRESS AND RELEASE BUTTON ON SHIFTER TO GET IT TO ENGAGE PARK. WE HAVE EVEN HAD A PROBLEM WITH TRYING TO USE REMOTE START AFTER IT'S IN…
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WHEN PUTTING VEHICLE IN PARK IT WON'T GO IN MOST OF THE TIME WE HAVE TO RESTART VEHICLE AND TAKE IT FROM PARK TO ANOTHER GEAR SOMETIMES 5-6 TIMES BEFORE PARK WILL ENGAGE AND SOMETIMES WE CAN JUST PRESS AND RELEASE BUTTON ON SHIFTER TO GET IT TO ENGAGE PARK. WE HAVE EVEN HAD A PROBLEM WITH TRYING TO USE REMOTE START AFTER IT'S IN PARK AND IT WON'T START DUE TO IT SAYING THAT TRANSMISSIONS NOT IN PARK BUT IT WAS WHEN WE EXITED THE VEHICLE.
I PARKED MY CAR ON MY DRIVEWAY AND TOOK THE KEY OUT OF THE IGNITION. I STEP OUT OF THE CAR AND WAS PLAYING WITH MY DAUGHTER BY THE SIDE OF THE CAR. MY CAR STARTED ROLLING DOWN THE DRIVEWAY. I OPENED THE DOOR AND SAW THE CAR CAME OUT OF GEAR. I REACHED IN AND SHIFTED BACK TO PARK. CAR CONTINUED TO ROLL DOWN DRIVEWAY. I TRIED STOP…
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I PARKED MY CAR ON MY DRIVEWAY AND TOOK THE KEY OUT OF THE IGNITION. I STEP OUT OF THE CAR AND WAS PLAYING WITH MY DAUGHTER BY THE SIDE OF THE CAR. MY CAR STARTED ROLLING DOWN THE DRIVEWAY. I OPENED THE DOOR AND SAW THE CAR CAME OUT OF GEAR. I REACHED IN AND SHIFTED BACK TO PARK. CAR CONTINUED TO ROLL DOWN DRIVEWAY. I TRIED STOPPING IT BY TRYING TO JUMP IN BUT CAR CONTINUE TO ROLL ALMOST PINNING ME. I JUMPED OUT AND CAR HIT MY NEIGHBORS CAR. THE WHOLE TIME THIS WAS HAPPENING I HAD THE KEY IN MY HAND. REPORTED IT FORD AND BOUGHT IT TO THE DEALER TO BE INSPECTED. THEY COULDN'T FIND A PROBLEM. FORD MC NOR THE FORD DEALER WANT TO TAKE RESPONSIBILITY. NOR CAN THEY FIND A PROBLEM WITH MY CAR.
MY CAR HAS BEEN AT FORD SERVICE FOR THE PAST 7 DAYS WAITING FOR PARTS. THIS IS THE SECOND TIME IT'S BEEN IN FOR SERVICE IN THE PAST MONTH. I INITIALLY REPORTED EXHAUST SMELL IN THE CABIN COMING FROM THE AIR VENTS. THERE WAS A PROBLEM WITH THE SHIFTER WHICH THEY REPLACED BUT THEY TOLD ME THEY COULDN'T DETECT THE SMELL OR A CAUS…
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MY CAR HAS BEEN AT FORD SERVICE FOR THE PAST 7 DAYS WAITING FOR PARTS. THIS IS THE SECOND TIME IT'S BEEN IN FOR SERVICE IN THE PAST MONTH. I INITIALLY REPORTED EXHAUST SMELL IN THE CABIN COMING FROM THE AIR VENTS. THERE WAS A PROBLEM WITH THE SHIFTER WHICH THEY REPLACED BUT THEY TOLD ME THEY COULDN'T DETECT THE SMELL OR A CAUSE FOR ANY SMELL. I TOOK THE CAR BACK LAST WEEK WHEN THE EXHAUST/ROTTEN EGG ODOR CONTINUED AND THE CAR WAS MAKING A LOW DRONE NOISE AND FALTERING ON ACCELERATION. I WAS JUST TOLD THIS MONDAY (TWO DAYS AGO) THAT THE EXHAUST SMELL IS PART OF THE PROBLEM BEING REPORTED ON THE NEWS. I WAS NOT AWARE OF WHAT WAS ON THE NEWS AT ALL. MY CAR IS A 2014 EDGE.
Official recalls
320V692000 · Power Train:axle Assembly:axle Shaft
Nov 10, 2020
Ford Motor Company (Ford) is recalling certain 2014-2016 Explorer, 2014-2015 Taurus and 2014 Edge vehicles equipped with 2.0L or 2.3L engines and front wheel drive. The support bracket for the front drive axle halfshaft may fail.
Consequence & remedy
Consequence: The failed bracket could result in a loss of park function which can cause unintended vehicle movement, and loss of motive power while driving which increases the risk of a crash.
Remedy: Ford will notify owners, and dealers will replace the link shaft bracket, free of charge. Parts are not currently available. Owners received an interim notification detailing safety risk December 8, 2020. A second letter will be mailed when parts become available in January 2021. The recall began February 2, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S63.
15V005000 · Fuel System, Gasoline:delivery:fuel Pump
Jan 9, 2015
Ford Motor Company (Ford) notified the agency on January 8, 2015, that they are recalling certain model year 2014 Ford Escape vehicles manufactured April 15, 2014, to May 8, 2014, and 2015 Lincoln MKC vehicles manufactured April 21, 2014, to May 15, 2014. On April 30, 2015, Ford expanded the recall to cover an additional 45,505 vehicles, including certain model year 2014-2015 Ford Transit Connect vehicles manufactured November 11, 2013, to August 29, 2014, 2014-2015 Ford Fiesta vehicles manufactured April 10, 2014, to June 17, 2014 and 2014 Ford Edge vehicles manufactured April 30, 2014, to May 21, 2014. Improper nickel plating of components within the fuel pump may result in the fuel pump failing.
Consequence & remedy
Consequence: If the fuel pump fails, the vehicle may stall without warning, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will replace the fuel pump, free of charge. The recall began on February 27, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S30.
14V393000 · Power Train:axle Assembly:axle Shaft
Jul 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.
Consequence & remedy
Consequence: If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1PE15020 · Wheel Separation
Opened May 20, 2015 · Closed Jan 4, 2016
Status: closed (inferred from source dates) · Wheels:rim
On November 29, 2014, ODI received a complaint reporting the complete separation of an original equipment 22-inch alloy wheel rim mounted on the right front position of a model year 2014 Ford Edge vehicle (VOQ 10661278).The driver indicated that the right-front corner of the vehicle suddenly dropped while driving, causing the vehicle to go off the road to the right and into a field.The right-front wheel rim was found to have broken into two pieces. The owner said that there was no prior warning or wheel related problems with the vehicle. The vehicle had been driven approximately 8,500 miles at the time of the incident.On May 29, 2015 ODI sent an information request to Ford asking for detailed information related to the specific 22 inch alloy wheel used on the Edge as well as any peer vehicles which used the same type of wheel.On July 17, 2015 Ford provided ODI with the requested information. Ford's search showed that the single incident reported to ODI is the only instance of a wheel failure on the subject or peer vehicles.The failed wheel was sent to the National Transportation Service Board (NTSB) materials analysis laboratory for examination. The NTSB determined that the wheel failed because of a severe impact that caused a crack that rapidly propagated around the circumference of the wheel, The rim fracture surface had a predominantly rough appearance consistent with an overstress fracture (rapid fracture)There were no abnormalities or unique features associated with the fracture initiation site.Metallurgical analysis of the rim found that the material was within specification and no anomalies were identified that could have contributed to the failure.See the full NTSB report for more details.Based on the absence of additional failures and the results of the wheel material testing and failure analysis, this investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency will continue to monitor complaints and other information relating to the alleged defect in the subject vehicles and take further action in the future if warranted.The following VOQ is associated with this investigation: 10661278
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