BOUGHT THE 2014 FORD EDGE BRAND NEW. IN MARCH 2015. (JANUARY 23, 2017) @ 21680 MILES: HAD TO REPLACE THE REAR BRAKE PADS/ROTORS AND SERVICED CALIPERS (PARTS & LABOR COST: $385.05). (APRIL 2, 2018) @ 32000 MILES: HAD TO REPLACE THE FRONT BRAKE PADS/ROTORS AND SERVICED CALIPERS (PARTS/LABOR COST: $400). MY DEALER SAYS "IT'S DUE …
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BOUGHT THE 2014 FORD EDGE BRAND NEW. IN MARCH 2015. (JANUARY 23, 2017) @ 21680 MILES: HAD TO REPLACE THE REAR BRAKE PADS/ROTORS AND SERVICED CALIPERS (PARTS & LABOR COST: $385.05). (APRIL 2, 2018) @ 32000 MILES: HAD TO REPLACE THE FRONT BRAKE PADS/ROTORS AND SERVICED CALIPERS (PARTS/LABOR COST: $400). MY DEALER SAYS "IT'S DUE TO THE HARSH CENTRAL NEW YORK WINTERS AND ITS NORMAL WEAR & TEAR;THEREFORE NOT COVERED UNDER THE 3 YR 36 MONTH WARRANTY". I JUST DON'T UNDERSTAND WHY BOTH REAR AND FRONT BRAKES SYSTEMS HAVE HAD PROBLEMS AND HAD TO BE REPLACED. I WOULD AT LEAST EXPECT THE BRAKE SYSTEM TO PERFORM AT EXCEPTIONAL LEVEL GREATER THAN THE MY MILES DRIVEN TO DATE OF 32000 MILES. IN THE PAST, I HAVE DRIVEN TOYOTA'S AND JEEP'S AND NEVER EXPERIENCED BRAKE ISSUES AND/OR REPAIRS IN LESS THAN 45000 MILES. FORD SHOULD REALLY PAY MORE ATTENTION TO THE QUALITY OR THEIR PRODUCT AND ATTENTION TO DETAIL AS THE "BRAKING SYSTEM" STINKS AND IS UNACCEPTABLE.
NHTSA ODI #11082501
56,000 miles · Dec 4, 2017
Service BrakesInjury
WHILE DRIVING ON A HIGHWAY AT APROX 50MPH MY CAR RAN OUT OF BRAKES COMPLETELY. THE CAR, A 2014 EDGE, IS AROUND 56000MILES WITH ALL SERVICES UPTODATED PERFORMED BY A FORD DEALER. IN THE LATEST SERVICE THE CHANGE THE REAR BRAKE PADS
NHTSA ODI #11052298
60,000 miles · Aug 10, 2017
Service BrakesCrash
AT 60,000 MILES MY 2014 FORD EDGE MASTER CYLINDER FAILED WHILE DRIVING AT AROUND 10 MPH ON MY STREET AS I WAS GETTING READY TO PARK WHICH EFFECTED BRAKING. THIS CAUSED ME TO HIT THE HIGH CONCRETE CURB IN FRONT OF MY HOUSE AND MESS UP MY FRONT BUMPER. I ENDED UP HAVING TO PULL THE LOWER BUMPER COVER OFF TO KEEP IT FROM DRAGGING T…
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AT 60,000 MILES MY 2014 FORD EDGE MASTER CYLINDER FAILED WHILE DRIVING AT AROUND 10 MPH ON MY STREET AS I WAS GETTING READY TO PARK WHICH EFFECTED BRAKING. THIS CAUSED ME TO HIT THE HIGH CONCRETE CURB IN FRONT OF MY HOUSE AND MESS UP MY FRONT BUMPER. I ENDED UP HAVING TO PULL THE LOWER BUMPER COVER OFF TO KEEP IT FROM DRAGGING THE GROUND. THE MASTER DOESN'T COMPLETELY FAIL THOUGH, IT WORKS FOR ABOUT A DOZEN STOPS AND THEN THE PEDAL GETS SOFT FOR ONE STOP. UPON CALLING FORD THIS IS ONE OF THE VIN NUMBERS THAT IS NOT COVERED UNDER THE RECALL. I DON'T UNDERSTAND HOW THERE ARE SO MANY FAILURES OF THE BRAKE BOOSTER AND MASTER CYLINDER WITH A LOT OF FORD MODELS THAT HAVE THE SAME ENGINE, BUT I'M SUPPOSE TO BELIEVE THEY GOT THE PROBLEM FIXED BEFORE MY VEHICLES...I HAVE A FEELING THAT AS VEHICLES START TO HIT THE SAME MILEAGE AROUND MY YEAR THERE WILL BE A LOT MORE OF THESE ISSUES POPPING UP.
NHTSA ODI #11014211
23,000 miles · Jan 25, 2017
Service Brakes
WHEN THE VEHICLE SITS OVERNIGHT IN THE GARAGE AND I FIRST BACK OUT THE REAR BRAKES MAKE A GRINDING NOISE LIKE THE PADS ARE STICKING. WHEN I START FORWARD IN DRIVE IT STOPS. THE REAR ROTORS ARE BEING GROOVED WITH THIS MARKS. THE VEHICLE ONLY HAS 23,000 MILES ON IT. WHEN I CONTACTED FORD I WAS TOLD THAT THE BRAKES ARE ONLY COVERED…
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WHEN THE VEHICLE SITS OVERNIGHT IN THE GARAGE AND I FIRST BACK OUT THE REAR BRAKES MAKE A GRINDING NOISE LIKE THE PADS ARE STICKING. WHEN I START FORWARD IN DRIVE IT STOPS. THE REAR ROTORS ARE BEING GROOVED WITH THIS MARKS. THE VEHICLE ONLY HAS 23,000 MILES ON IT. WHEN I CONTACTED FORD I WAS TOLD THAT THE BRAKES ARE ONLY COVERED FOR 12 MONTHS OR 12,000 MILES
NHTSA ODI #10947508
Mileage unknown · Jun 11, 2015
Service Brakes
TL* THE CONTACT OWNS A 2014 FORD EDGE. WHILE DRIVING AT 70 MPH, THE BRAKES AUTOMATICALLY ENGAGED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.…
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TL* THE CONTACT OWNS A 2014 FORD EDGE. WHILE DRIVING AT 70 MPH, THE BRAKES AUTOMATICALLY ENGAGED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. MA 07/30/15 UPDATED 10/19/2017*CN
NHTSA ODI #10724682
255 miles · Jun 11, 2014
Service BrakesStructureVehicle Speed Control
ON SEVERAL OCCASIONS WHILE DRIVING AND MOVING MY FOOT FROM THE GAS PEDAL TO THE BRAKE PEDAL, MY SHOE HAS GOTTEN HUNG UP ON THE OPEN SPACE BY THE GAS PEDAL. THERE IS A OPEN GAP BETWEEN THE SIDE PANEL NEAR THE GAS PEDAL ON THE RIGHT. UNLIKE OTHER CARS I LOOKED AT IT IS NOT ONE CONTINUOUS PIECE OF MOLDING. WHEN MOVING MY FOOT FROM …
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ON SEVERAL OCCASIONS WHILE DRIVING AND MOVING MY FOOT FROM THE GAS PEDAL TO THE BRAKE PEDAL, MY SHOE HAS GOTTEN HUNG UP ON THE OPEN SPACE BY THE GAS PEDAL. THERE IS A OPEN GAP BETWEEN THE SIDE PANEL NEAR THE GAS PEDAL ON THE RIGHT. UNLIKE OTHER CARS I LOOKED AT IT IS NOT ONE CONTINUOUS PIECE OF MOLDING. WHEN MOVING MY FOOT FROM THE GAS PEDAL TO THE BRAKE MY SHOE GOT CAUGHT IN THE OPEN AREA. IN 2 INSTANCES IT CAUGHT AND PULLED OFF MY SANDAL DELAYING MY ABILITY TO GET TO THE BRAKE PEDAL. IN OTHER INSTANCES IT CAUGHT MY SHOE AND DELAYED MY BRAKING TIME. *TR
NHTSA ODI #10597733
9,000 miles · Jun 11, 2014
Service BrakesVehicle Speed Control
TL* THE CONTACT OWNS A 2014 FORD EDGE. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT EXPERIENCED HARD BRAKING WHEN THE BRAKE PEDAL WAS DEPRESSED. THERE WERE NO INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE DEALER STATED THAT THERE WAS A GLITCH AND WOULD NOT REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED. THE APP…
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TL* THE CONTACT OWNS A 2014 FORD EDGE. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT EXPERIENCED HARD BRAKING WHEN THE BRAKE PEDAL WAS DEPRESSED. THERE WERE NO INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE DEALER STATED THAT THERE WAS A GLITCH AND WOULD NOT REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 9,000. UPDATED 08/19/14*LJ THE CONSUMER STATED WHEN THE CRUISE CONTROL WA ACTIVATED AND DRIVING ON A STRAIGHT ROAD, THE BRAKES WOULD ACTIVATE. UPDATED 08/21/14
Ford Motor Company (Ford) is recalling certain 2014-2016 Explorer, 2014-2015 Taurus and 2014 Edge vehicles equipped with 2.0L or 2.3L engines and front wheel drive. The support bracket for the front drive axle halfshaft may fail.
Consequence & remedy
Consequence: The failed bracket could result in a loss of park function which can cause unintended vehicle movement, and loss of motive power while driving which increases the risk of a crash.
Remedy: Ford will notify owners, and dealers will replace the link shaft bracket, free of charge. Parts are not currently available. Owners received an interim notification detailing safety risk December 8, 2020. A second letter will be mailed when parts become available in January 2021. The recall began February 2, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S63.
Ford Motor Company (Ford) notified the agency on January 8, 2015, that they are recalling certain model year 2014 Ford Escape vehicles manufactured April 15, 2014, to May 8, 2014, and 2015 Lincoln MKC vehicles manufactured April 21, 2014, to May 15, 2014. On April 30, 2015, Ford expanded the recall to cover an additional 45,505 vehicles, including certain model year 2014-2015 Ford Transit Connect vehicles manufactured November 11, 2013, to August 29, 2014, 2014-2015 Ford Fiesta vehicles manufactured April 10, 2014, to June 17, 2014 and 2014 Ford Edge vehicles manufactured April 30, 2014, to May 21, 2014. Improper nickel plating of components within the fuel pump may result in the fuel pump failing.
Consequence & remedy
Consequence: If the fuel pump fails, the vehicle may stall without warning, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will replace the fuel pump, free of charge. The recall began on February 27, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S30.
Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.
Consequence & remedy
Consequence: If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
PE15020 · Wheel Separation
Opened May 20, 2015 · Closed Jan 4, 2016
Status: closed (inferred from source dates) · Wheels:rim
On November 29, 2014, ODI received a complaint reporting the complete separation of an original equipment 22-inch alloy wheel rim mounted on the right front position of a model year 2014 Ford Edge vehicle (VOQ 10661278).The driver indicated that the right-front corner of the vehicle suddenly dropped while driving, causing the vehicle to go off the road to the right and into a field.The right-front wheel rim was found to have broken into two pieces. The owner said that there was no prior warning or wheel related problems with the vehicle. The vehicle had been driven approximately 8,500 miles at the time of the incident.On May 29, 2015 ODI sent an information request to Ford asking for detailed information related to the specific 22 inch alloy wheel used on the Edge as well as any peer vehicles which used the same type of wheel.On July 17, 2015 Ford provided ODI with the requested information. Ford's search showed that the single incident reported to ODI is the only instance of a wheel failure on the subject or peer vehicles.The failed wheel was sent to the National Transportation Service Board (NTSB) materials analysis laboratory for examination. The NTSB determined that the wheel failed because of a severe impact that caused a crack that rapidly propagated around the circumference of the wheel, The rim fracture surface had a predominantly rough appearance consistent with an overstress fracture (rapid fracture)There were no abnormalities or unique features associated with the fracture initiation site.Metallurgical analysis of the rim found that the material was within specification and no anomalies were identified that could have contributed to the failure.See the full NTSB report for more details.Based on the absence of additional failures and the results of the wheel material testing and failure analysis, this investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency will continue to monitor complaints and other information relating to the alleged defect in the subject vehicles and take further action in the future if warranted.The following VOQ is associated with this investigation: 10661278
2014 Ford Edge Problems, Complaints & Recalls | Skip That Year
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