Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
1470–25K
63025–50K
50950–75K
24575–100K
206100–150K
56150K+
1,793 reports with mileage · 651 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Electrical System. Review the 854 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Service Brakes. Review the 529 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Structure. Review the 300 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
33 crash reports7 fire reports24 injury reports
What owners actually said
2,444 reports
67,000 miles · May 7, 2019
Unknown Or Other
THE BRAKES STARTED TO BECOME HARDER TO APPLY. AN AIR HISSING SOUND CAME FROM THE BRAKE PEDAL. THE CAR WOULD INTERMITTENTLY BE IMPOSSIBLE TO BRAKE, BUT ALL OTHER BRAKE PARTS ARE INTACT (ACCORDING TO MECHANIC). THE VEHICLE IS IN MOTION WHEN THE BRAKING PROBLEM WAS NOTICED. THE AIR HISSING SOUND CAN BE HEARD WHEN IN PARK AND THE BR…
Read full complaint
THE BRAKES STARTED TO BECOME HARDER TO APPLY. AN AIR HISSING SOUND CAME FROM THE BRAKE PEDAL. THE CAR WOULD INTERMITTENTLY BE IMPOSSIBLE TO BRAKE, BUT ALL OTHER BRAKE PARTS ARE INTACT (ACCORDING TO MECHANIC). THE VEHICLE IS IN MOTION WHEN THE BRAKING PROBLEM WAS NOTICED. THE AIR HISSING SOUND CAN BE HEARD WHEN IN PARK AND THE BRAKES ARE APPLIED AS WELL. THERE IS AN ACKNOWLEDGED PROBLEM WITH THIS PART IN A POSTED EXTENDED WARRANTY, BUT THE TERMS OF THAT DO NOT APPLY TO MY SPECIFIC VEHICLE. I AM SHOWING THE EXACT SAME SYMPTOMS AND I WAS ALMOST IN 2 DIFFERENT WRECKS WHEN MY CAR WOULDN'T STOP - AND IT WILL COST $1000 TO FIX! IT SEEMS IF THE PROBLEM IS ACKNOWLEDGED IN OTHERS OF THE SAME VEHICLE, IT SHOULD BE ADDRESSED IN ALL OF THE SAME. THIS IS A HUGE SAFETY HAZARD.
NHTSA ODI #11206129
81,800 miles · May 3, 2019
Service Brakes
DRIVING ON A SECONDARY ROAD AND NEEDED TO STOP. PUSHED ON BRAKE PEDAL AND PEDAL FELT SOFT AND TRAVELED NEARLY TO THE FLOOR. FELT AS IF A FLUID LINE HAD BURST ALLOWING FLUID TO SPRAY OUT. NO FLUID WAS LOST OR VISIBLE LEAKS. AFTER VEHICLE HAD SET FOR ABOUT AN HOUR, BRAKE PEDAL CAME BACK TO NORMAL. THIS IS SECOND TIME THIS HAS HAPP…
Read full complaint
DRIVING ON A SECONDARY ROAD AND NEEDED TO STOP. PUSHED ON BRAKE PEDAL AND PEDAL FELT SOFT AND TRAVELED NEARLY TO THE FLOOR. FELT AS IF A FLUID LINE HAD BURST ALLOWING FLUID TO SPRAY OUT. NO FLUID WAS LOST OR VISIBLE LEAKS. AFTER VEHICLE HAD SET FOR ABOUT AN HOUR, BRAKE PEDAL CAME BACK TO NORMAL. THIS IS SECOND TIME THIS HAS HAPPENED. FIRST TIME WAS IN JANUARY, SECOND TIME MAY. LOCAL FORD DEALER CAN NOT FIND ANY FAULTS OR PROBLEM.
NHTSA ODI #11205566
117,000 miles · May 2, 2019
Service Brakes
BRAKE BOOSTER FAILED CAUSING SERIOUS DECLINE IN BRAKING DISTANCE TO A POINT WHERE I FELT THE CAR WAS UNSAFE TO DRIVE. I ALMOST GOT IN AN ACCIDENT BECAUSE OF THIS. IN MY OPINION THIS IS A PART THAT SHOULD NEVER FAIL. VEHICLE WAS IN MOTION AND ALMOST REAR ENDED SOMEONE BECAUSE OF THE BRAKING DISTANCE WAS INCREASED BY A LARGE AM…
Read full complaint
BRAKE BOOSTER FAILED CAUSING SERIOUS DECLINE IN BRAKING DISTANCE TO A POINT WHERE I FELT THE CAR WAS UNSAFE TO DRIVE. I ALMOST GOT IN AN ACCIDENT BECAUSE OF THIS. IN MY OPINION THIS IS A PART THAT SHOULD NEVER FAIL. VEHICLE WAS IN MOTION AND ALMOST REAR ENDED SOMEONE BECAUSE OF THE BRAKING DISTANCE WAS INCREASED BY A LARGE AMOUNT.
NHTSA ODI #11205348
40,000 miles · Apr 30, 2019
Electrical SystemStructure
DOOR DOES NOT CLOSE PROPERLY. DOOR AJAR LIGHT ALWAYS GOES OFF EVEN AFTER SLAMMING THE DOOR SHUT. I HAVE HAD THIS FIXED BY A DEALERSHIP TWICE AND IT STILL DOESNT WORK AND THE DOORS WONT LOCK AND THE BATTERY DIES. THIS HAPPENS WHEN SHUTTING THE DOOR WHEN STATIINARY.
NHTSA ODI #11204863
80,000 miles · Apr 26, 2019
Service Brakes
WHILE DRIVING MY FORD EDGE I APPLIED MY BRAKES. THE BRAKES BECAME VERY NON RESPONSIVE.. I HAD TO PRESS THE BRAKES ALL THE WAY TO THE FLOOR BEFORE THEY RESPONDED. I CHECKED THE BRAKE FLUID LEVEL AND IT WAS OKAY. I THAN BEGAN READING AND DISCOVERED FORD HAS A KNOWN ISSUE WITH THE DIAPHRAGM IN THE BRAKE BOOSTER. THIS IS A SERIOUS S…
Read full complaint
WHILE DRIVING MY FORD EDGE I APPLIED MY BRAKES. THE BRAKES BECAME VERY NON RESPONSIVE.. I HAD TO PRESS THE BRAKES ALL THE WAY TO THE FLOOR BEFORE THEY RESPONDED. I CHECKED THE BRAKE FLUID LEVEL AND IT WAS OKAY. I THAN BEGAN READING AND DISCOVERED FORD HAS A KNOWN ISSUE WITH THE DIAPHRAGM IN THE BRAKE BOOSTER. THIS IS A SERIOUS SAFETY CONCERN FOR EVERYONE ON THE ROAD BECAUSE IT HAPPENS WITHOUT WARNING.WE JUST COMPLETED A 1000 MILE TRIP AND NOW FACE A HUGE REPAIR BILL FOR A KNOWN DEFECTIVE FORD PART PLUS LOSS OF VEHICLE.
NHTSA ODI #11204043
75,000 miles · Apr 26, 2019
Service Brakes
BRAKE PEDAL GOES ALL THE WAY TO THE FLOOR. NO RHYME OR REASON EXCEPT EACH OF THE HANDFUL OF TIMES IT'S DONE THIS (SEVERAL RANDOM WEEKS APART)I SEEM TO ALWAYS BE LUCKY ENOUGH TO BE GOING A LOW SPEED (LESS THAN 40 MPH) VERY SCARY FEELING WHEN ONE DOESN'T STOP AS EXPECTED. EACH TIME HAD OCCURRED WHEN ATTEMPTING A COMPLETE STOP ON…
Read full complaint
BRAKE PEDAL GOES ALL THE WAY TO THE FLOOR. NO RHYME OR REASON EXCEPT EACH OF THE HANDFUL OF TIMES IT'S DONE THIS (SEVERAL RANDOM WEEKS APART)I SEEM TO ALWAYS BE LUCKY ENOUGH TO BE GOING A LOW SPEED (LESS THAN 40 MPH) VERY SCARY FEELING WHEN ONE DOESN'T STOP AS EXPECTED. EACH TIME HAD OCCURRED WHEN ATTEMPTING A COMPLETE STOP ON CITY STREET.
NHTSA ODI #11203971
95,000 miles · Apr 25, 2019
Service Brakes
TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING 45 MPH, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN IT WAS DEPRESSED. THE CONTACT MENTIONED THAT THE EMERGENCY BRAKES WERE ENGAGED TO BRING THE VEHICLE TO A COMPLETE STOP. IN AUGUST OF 2018, THE VEHICLE WAS TAKEN TO MARSHAL MIZE FORD (5348 TN-153, HIXSON, TN 37343, (423) 8…
Read full complaint
TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING 45 MPH, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN IT WAS DEPRESSED. THE CONTACT MENTIONED THAT THE EMERGENCY BRAKES WERE ENGAGED TO BRING THE VEHICLE TO A COMPLETE STOP. IN AUGUST OF 2018, THE VEHICLE WAS TAKEN TO MARSHAL MIZE FORD (5348 TN-153, HIXSON, TN 37343, (423) 875-2023) WHERE THEY REPAIRED THE BRAKE BOOSTER. THE VEHICLE WAS TOWED BACK TO THE SAME DEALER FOR THE RECENT FAILURE AND THE CONTACT WAS INFORMED THAT THE HYDRAULIC CONTROL BRAKING UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS CURRENTLY WAITING TO BE REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 95,000.
NHTSA ODI #11203706
Mileage unknown · Apr 18, 2019
Service Brakes
TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT THE BRAKE PEDAL FELT SPONGY AND TRAVELED TO THE FLOORBOARD WHEN DEPRESSED. THE CONTACT HEARD AN ABNORMAL, INTERMITTENT NOISE WHEN THE FAILURE OCCURRED. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT INCLUDED IN EXTENDED WARRANTY COVERAGE NUMBER: 13N0…
Read full complaint
TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT THE BRAKE PEDAL FELT SPONGY AND TRAVELED TO THE FLOORBOARD WHEN DEPRESSED. THE CONTACT HEARD AN ABNORMAL, INTERMITTENT NOISE WHEN THE FAILURE OCCURRED. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT INCLUDED IN EXTENDED WARRANTY COVERAGE NUMBER: 13N02 (BRAKE BOOSTER ' 2010-2013 FORD EDGE & LINCOLN MKX). VETERANS FORD (3724 VETERANS MEMORIAL BLVD, METAIRIE, LA 70002, (504) 887-8410) INDICATED THAT THE BRAKE BOOSTER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS AT THE DEALER AWAITING FURTHER DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS NOT AVAILABLE.
NHTSA ODI #11197153
28,000 miles · Apr 15, 2019
Unknown Or Other
THE DRIVER DOOR SHOWS DOOR IS AJAR EVEN THOUGH DOOR IS CLOSED CAUSING DOORS NOT TO LOCK AND KEEPS INTERIOR LIGHTS ON WHEN CAR IS DRIVING MODE WHICH IS A HAZARD AT NIGHT AND DRAINS BATTERY WHEN CAR IS OFF.
NHTSA ODI #11196587
76,700 miles · Apr 12, 2019
Service Brakes
WHILE DRIVING MY FORD EDGE, I BEGAN HEARING A HISSING NOISE INSIDE THE CABIN AS I APPLIED MY BRAKES. THE BRAKES BECAME VERY NON RESPONSIVE AND I NEARLY SLAMMED INTO THE VEHICLE IN FRONT OF ME WHEN TRYING TO STOP. I HAD TO PRESS THE BRAKES ALL THE WAY TO THE FLOOR BEFORE THEY RESPONDED. I FIRST CHECKED THE BRAKE FLUID LEVEL AN…
Read full complaint
WHILE DRIVING MY FORD EDGE, I BEGAN HEARING A HISSING NOISE INSIDE THE CABIN AS I APPLIED MY BRAKES. THE BRAKES BECAME VERY NON RESPONSIVE AND I NEARLY SLAMMED INTO THE VEHICLE IN FRONT OF ME WHEN TRYING TO STOP. I HAD TO PRESS THE BRAKES ALL THE WAY TO THE FLOOR BEFORE THEY RESPONDED. I FIRST CHECKED THE BRAKE FLUID LEVEL AND IT WAS OKAY. I THAN BEGAN READING AND DISCOVERED FORD HAS A KNOWN ISSUE WITH THE DIAPHRAGM IN THE BRAKE BOOSTER. THIS IS A SERIOUS SAFETY CONCERN FOR EVERYONE ON THE ROAD BECAUSE IT HAPPENS WITHOUT WARNING.
Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.
Consequence & remedy
Consequence: If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.
Ford Motor Company (Ford) is recalling certain model year 2012-2013 Edge vehicles manufactured from September 2, 2010, through April 25, 2013, and equipped with 2.0L engines. The fuel line pulse damper metal housing may crack as a result of an improper manufacturing process. A cracked fuel line pulse damper housing may result in a combination of fuel odor, weepage, or a continuous leak while the fuel system is pressurized.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Ford will notify owners, and dealers will replace the fuel line with one that does not have a damper, free of charge. The safety recall began on February 25, 2014. Owners may contact Ford at 1-866-436-7332. Ford's number for this recall is 13S13. IMPORTANT: This recall supersedes recall 12V-438. All vehicles that have been remedied under the previous recall need to have the current remedy applied.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Additional source detail variants (3)
Interior Lighting
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Illustration