NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
2,444 reports120,000 miles · Dec 27, 2023
Back Over Prevention
The contact owns a 2013 Ford Edge. The contact stated that while the vehicle was shifted into reverse, the back over prevention camera image was displayed upside down. The vehicle was taken to an independent mechanic and the contact was informed that the vehicle should be taken to the dealer to be serviced. The dealer was not co…
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The contact owns a 2013 Ford Edge. The contact stated that while the vehicle was shifted into reverse, the back over prevention camera image was displayed upside down. The vehicle was taken to an independent mechanic and the contact was informed that the vehicle should be taken to the dealer to be serviced. The dealer was not contacted. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The approximate failure mileage was 120,000.
NHTSA ODI #11562161
Mileage unknown · Dec 25, 2023
Service Brakes
On Tuesday 10/17/2023 I was driving my wife's 2013 Edge on dry pavement at about 40 mph. A deer came from nowhere and I had to slam on the brakes HARD to barely miss it. The car slowed for a split second and then the Front Right Tire locked up and the car went into a full, fast moving slide uncontrollably into the middle of the …
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On Tuesday 10/17/2023 I was driving my wife's 2013 Edge on dry pavement at about 40 mph. A deer came from nowhere and I had to slam on the brakes HARD to barely miss it. The car slowed for a split second and then the Front Right Tire locked up and the car went into a full, fast moving slide uncontrollably into the middle of the oncoming lane which had 3 vehicles coming straight at me. I grew up driving cars without ABS and I knew to immediately let off the brakes to regain control and whip the car back in my lane before I caused a head on collision and double rear end collision between the 3 cars coming at me. I missed the oncoming lead car by only a few feet. My collision would have had a combined impact speed of 60 to 70mph. I was SHOCKED! I took the car to my long time mechanic and he drove it easily reproducing the same result. He was also SHOCKED and completely baffled because the car had no codes in all of his testing. He called Ford and searched all the repair forums, and technical bulletins and found nothing. I took it to another repair shop. They were also SHOCKED and suggested I take it to a Ford Dealership. I took the car to the Ford Dealer I purchased it from. They were SHOCKED and refused to return it unsolved. Early on a regional Ford Tech told them that they don't get involved in cars older than 5 years.They had the car for over 5 WEEKS and tried everything they could including donating all ABS components from a 2014 Edge that they had in their loaner fleet. Eventually they tested the other Edge with the computer hooked up and were SHOCKED to discover that it DID THE SAME THING. We all wished we had tried this first. They talked to Ford Engineering and were told that this is NORMAL operation for this car. Some people may never have to hit their brakes as hard as I did that day, but if they do, it could be CATASTROPHIC. I'll bet there's data out there to confirm this has caused many BAD accidents! See Attached FORD Invoice I HOPE THIS IS LOOKED INTO!
NHTSA ODI #11561791
Mileage unknown · Dec 15, 2023
Service Brakes
Our 2013 Ford Edge (FWD) suffered a failed "Brake Booster" on or shortly before June 15, 2023 at 101,900 miles. The vehicle was cautiously driven immediately to the local selling dealership because of the immediate safety risk of brake failure. The vehicle was manufactured/assembled at Ford's Oakville assembly plant in June 20…
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Our 2013 Ford Edge (FWD) suffered a failed "Brake Booster" on or shortly before June 15, 2023 at 101,900 miles. The vehicle was cautiously driven immediately to the local selling dealership because of the immediate safety risk of brake failure. The vehicle was manufactured/assembled at Ford's Oakville assembly plant in June 2013. We purchased/took delivery of the vehicle in August 20143. The brake booster was replaced by the local/selling dealer at our cost of $1,374.41. Shortly after the repair, we discovered via an online forum that there had been a Ford Motor Company "Customer Satisfaction Program (No. 13N02)" letter sent to "All U.S. Ford and Lincoln Dealers" dated January 9, 2014, extending warranty coverage to "...10 years of service or 150,000 miles." We were never informed by the selling dealer or Ford Motor Company of this program. The equipment/vehicle failure was within the extended warranty period. When we raised the issue with the selling dealership, we were referred to Ford Motor Company ... to no avail. We do not have the resources to take legal action against the selling dealership and/or Ford Motor Company to recover our expenditure. This was/is a vehicle safety issue. Fortunately, nobody was killed or injured due to this equipment failure. HELP!
NHTSA ODI #11560309
80,000 miles · Dec 8, 2023
Power Train
The contact owns a 2013 Ford Edge. The contact stated that while shifting to park(P), the message “Shift to Park” was displayed. The contact had to park and turn off and restart the vehicle and press the button on the gear shifter several times before the message would cease to appear. The vehicle was taken to the dealer who dia…
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The contact owns a 2013 Ford Edge. The contact stated that while shifting to park(P), the message “Shift to Park” was displayed. The contact had to park and turn off and restart the vehicle and press the button on the gear shifter several times before the message would cease to appear. The vehicle was taken to the dealer who diagnosed that the gear shifter had failed and needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline. The approximate failure mileage was 80,000.
NHTSA ODI #11559149
Mileage unknown · Dec 7, 2023
Service Brakes
Brake pedal goes to the floor with much reduced braking power. Then problem may go away for awhile, but then always reappears. Starts at intermittent, but eventually becomes permanent. Had brakes and rotors replaced which did not help. Had Master Brake Cylinder replaced which did not help. Determined to be the ABS/HCU unit inte…
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Brake pedal goes to the floor with much reduced braking power. Then problem may go away for awhile, but then always reappears. Starts at intermittent, but eventually becomes permanent. Had brakes and rotors replaced which did not help. Had Master Brake Cylinder replaced which did not help. Determined to be the ABS/HCU unit internal valves getting stuck "open" which allows the brake fluid to bypass the brake system which causes low brake pedal and loss of brakes. VERY costly too have repaired and parts are not readily available. Many 2013 (and other years) Ford Edge owners are experiencing this problem as can be seen by the many YouTube videos identifying this problem. Ford should replace the defective units. Not having brakes is a BIG safety issue.
NHTSA ODI #11559000
Mileage unknown · Dec 2, 2023
Service Brakes
Brake booster went out on the way to work. Just out of warranty. Hissing sound from brakes. Brakes are weak and the leak also caused the car to stall at lights when idling. I have two of these cars and both had the brake booster go out barely out of warranty. This is unacceptable.
NHTSA ODI #11558091
Mileage unknown · Dec 2, 2023
Service Brakes
Brake booster went out just out of warranty. Brakes would work, then not work. Brake petal goes to floor, or would be hard to press. Almost drove into the dealership window when taking it in for service.
NHTSA ODI #11558090
101,500 miles · Dec 1, 2023
Service Brakes
The contact owns a 2013 Ford Edge. The contact stated while depressing the brake pedal to stop the vehicle, the brake pedal was firm, and the vehicle failed to stop immediately. The vehicle was taken to the local service center who diagnosed that the brake booster was faulty and needed to be replaced. The vehicle was not yet rep…
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The contact owns a 2013 Ford Edge. The contact stated while depressing the brake pedal to stop the vehicle, the brake pedal was firm, and the vehicle failed to stop immediately. The vehicle was taken to the local service center who diagnosed that the brake booster was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The local dealer was not contacted. The failure mileage was 101,500.
NHTSA ODI #11557945
87,000 miles · Nov 14, 2023
Service Brakes, Hydraulic
The contact owns a 2013 Ford Edge. The contact stated while driving at an undisclosed speed, the brake pedal briefly became spongy, and the vehicle failed to slow as expected. After pumping the brake pedal, the brakes returned to normal functionality, but the failure became a regular occurrence. The Advanced Braking System warni…
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The contact owns a 2013 Ford Edge. The contact stated while driving at an undisclosed speed, the brake pedal briefly became spongy, and the vehicle failed to slow as expected. After pumping the brake pedal, the brakes returned to normal functionality, but the failure became a regular occurrence. The Advanced Braking System warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the electronic brake power booster and informed the contact that the electronic brake power booster needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 87,000.
NHTSA ODI #11555158
122,000 miles · Nov 13, 2023
Electrical SystemEngine And Engine Cooling
The contact owns a 2013 Ford Edge. The contact stated that upon coming to a complete stop, the temperature gauge indicated that the vehicle was overheating. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular failure. No warning lights were illuminated. The vehicle was tak…
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The contact owns a 2013 Ford Edge. The contact stated that upon coming to a complete stop, the temperature gauge indicated that the vehicle was overheating. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular failure. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who was unable to determine the cause for the failure. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 15V813000 (Electrical System), but the VIN was not included. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 122,000.
NHTSA ODI #11554894
Official recalls
2Jul 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.
Consequence & remedy
Consequence: If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.
Jan 6, 2014
Ford Motor Company (Ford) is recalling certain model year 2012-2013 Edge vehicles manufactured from September 2, 2010, through April 25, 2013, and equipped with 2.0L engines. The fuel line pulse damper metal housing may crack as a result of an improper manufacturing process. A cracked fuel line pulse damper housing may result in a combination of fuel odor, weepage, or a continuous leak while the fuel system is pressurized.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Ford will notify owners, and dealers will replace the fuel line with one that does not have a damper, free of charge. The safety recall began on February 25, 2014. Owners may contact Ford at 1-866-436-7332. Ford's number for this recall is 13S13. IMPORTANT: This recall supersedes recall 12V-438. All vehicles that have been remedied under the previous recall need to have the current remedy applied.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1PE16012 · Door Ajar Warning Light Always On
Opened Sep 28, 2016 · Closed Mar 20, 2017
Status: closed (inferred from source dates) · Interior Lighting; Latches/locks/linkages; Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Additional source detail variants (3)
Interior Lighting
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
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