Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
1470–25K
63025–50K
50950–75K
24575–100K
206100–150K
56150K+
1,793 reports with mileage · 651 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Electrical System. Review the 854 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Service Brakes. Review the 529 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Structure. Review the 300 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
33 crash reports7 fire reports24 injury reports
What owners actually said
2,444 reports
65,000 miles · Nov 9, 2016
Service Brakes
I FIRST NOTICED A HISSING SOUND WHEN I WOULD PUSH THE BRAKE PEDAL. IT THEN BECAME SOMETIMES DIFFICULT TO PRESS THE BRAKE PEDAL BUT THEN ALSO LIKE IT DID NOT WORK AND WOULD GO ALL THE WAY TO THE FLOOR. AT TIMES, WHEN I HAVE THE CAR STOPPED USING THE BRAKES IT FEELS AS THOUGH THEY ARE SLIPPING AND THE CAR WILL LUNGE. I SAW THER…
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I FIRST NOTICED A HISSING SOUND WHEN I WOULD PUSH THE BRAKE PEDAL. IT THEN BECAME SOMETIMES DIFFICULT TO PRESS THE BRAKE PEDAL BUT THEN ALSO LIKE IT DID NOT WORK AND WOULD GO ALL THE WAY TO THE FLOOR. AT TIMES, WHEN I HAVE THE CAR STOPPED USING THE BRAKES IT FEELS AS THOUGH THEY ARE SLIPPING AND THE CAR WILL LUNGE. I SAW THERE WAS A BULLETIN ISSUED BY FORD TO EXTEND THE WARRANTY ON THIS ISSUE BUT WHEN I REACHED OUT THEY TOLD ME MY CAR WAS MANUFACTURED TWO MONTHS AFTER THE CUTOFF. WHEN I ASKED WHAT WAS CHANGED TO EXCLUDE MY CAR THEY REFUSED TO GIVE ME AN ANSWER.
NHTSA ODI #10925140
38,000 miles · Nov 8, 2016
Electrical SystemExterior LightingStructure
MY DOOR AJAR LIGHT STARTED COMING LAST WEEK AND WON'T GO OFF. I AN POSITIVE THE ALL DOORS ARE CLOSED. IT IS VERY DISRUPTIVE WHILE DRIVING, WHEN THE VEHICLE SLOWS AT SIGNAL LIGHTS, IN INTERSECTIONS OR IN TRAFFIC THE ALARM COMES ON. ALSO, I WAS IN A COMPLETELY DARK PARKING LOT WITH PEOPLE AND CARS MOVING AROUND AND THE INTERIOR L…
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MY DOOR AJAR LIGHT STARTED COMING LAST WEEK AND WON'T GO OFF. I AN POSITIVE THE ALL DOORS ARE CLOSED. IT IS VERY DISRUPTIVE WHILE DRIVING, WHEN THE VEHICLE SLOWS AT SIGNAL LIGHTS, IN INTERSECTIONS OR IN TRAFFIC THE ALARM COMES ON. ALSO, I WAS IN A COMPLETELY DARK PARKING LOT WITH PEOPLE AND CARS MOVING AROUND AND THE INTERIOR LIGHTS WOULDN'T GO OFF. I COULD NOT SEE OUTSIDE BECAUSE OF THE INTERIOR LIGHTS. THE DOOR LOCKS WILL NOT FUNCTION IN THIS STATE EITHER. SOMEONE COULD HAVE EASILY GOTTEN INTO THE VEHICLE WITH ME. HELP!
NHTSA ODI #10925034
42,660 miles · Nov 7, 2016
Electrical SystemStructure
"TAKATA RECALL" - DOOR AJAR LIGHT ON DASH. FRONT AND REAR DRIVERS SIDE
NHTSA ODI #10924898
70,400 miles · Nov 7, 2016
Structure
DRIVER DOOR AJAR ALARM WENT OFF LAST WEEK WHILE I WAS DRIVING AND WILL NOT STOP. THIS IS CAUSING ME TO GET A CONSTANT WARNING WHILE I'M DRIVING THAT MY DRIVER DOOR IS AJAR AND TO PUT MY CAR IN PARK. IT ALSO MAKES MY INTERIOR LIGHTS STAY ON WHEN MY CAR IS TURNED OFF (WHICH IS KILLING MY NEW BATTERY) AND MY DOORS WILL NOT LOCK WHI…
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DRIVER DOOR AJAR ALARM WENT OFF LAST WEEK WHILE I WAS DRIVING AND WILL NOT STOP. THIS IS CAUSING ME TO GET A CONSTANT WARNING WHILE I'M DRIVING THAT MY DRIVER DOOR IS AJAR AND TO PUT MY CAR IN PARK. IT ALSO MAKES MY INTERIOR LIGHTS STAY ON WHEN MY CAR IS TURNED OFF (WHICH IS KILLING MY NEW BATTERY) AND MY DOORS WILL NOT LOCK WHILE DRIVING, CAUSING A SAFETY ISSUE. NO AMOUNT OF SLAMMING THE DOOR SHUT OR CLEANING OF THE DOOR LATCH CORRECTS THE PROBLEM. I AM HAVING TO DISCONNECT MY BATTERY IN ORDER TO NOT DRAIN MY NEW BATTERY DOWN FROM THE INTERIOR LIGHTS STAYING ON.
NHTSA ODI #10924824
Mileage unknown · Nov 7, 2016
Exterior Lighting
DOOR AGAR LIGHT COMES ON WHEN DOORS IS LOCKED.
NHTSA ODI #10924582
56,000 miles · Nov 4, 2016
Electrical SystemExterior LightingStructure
FORD EDGE 2013 PROBLEM WITH SENSOR OR OTHER CAUSING DRIVER DOOR ALARM TO ACTIVATE AFTER DOOR IS SHUT. DOME LIGHTS STAY ON; DOOR IS COMPLETELY SHUT BUT MESSAGE STATES THAT "DRIVER DOOR IS AJAR". MESSAGE AND ALARM SOMETIMES COMES ON WHEN DRIVING. SOMETIMES TAKES SEVERAL TRIES REPEATEDLY SHUTTING DOOR TO GET ALARM AND LIGHTS TO TUR…
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FORD EDGE 2013 PROBLEM WITH SENSOR OR OTHER CAUSING DRIVER DOOR ALARM TO ACTIVATE AFTER DOOR IS SHUT. DOME LIGHTS STAY ON; DOOR IS COMPLETELY SHUT BUT MESSAGE STATES THAT "DRIVER DOOR IS AJAR". MESSAGE AND ALARM SOMETIMES COMES ON WHEN DRIVING. SOMETIMES TAKES SEVERAL TRIES REPEATEDLY SHUTTING DOOR TO GET ALARM AND LIGHTS TO TURN OFF. THIS SHOULD BE A RECALL. PROBLEM HAS OCCURRED SEVERAL TIMES IN THE PAST WEEK. *TR
NHTSA ODI #10924238
38,000 miles · Nov 3, 2016
Electrical System
DRIVER DOOR AJAR SWITCH ALARMS ALMOST EVERY TIME CAR IS DRIVEN. RESULTS IN OVERHEAD LIGHTS STAYING ON WHICH CAUSES VISUAL IMPAIRMENT WHEN BACKING UP. ONCE GOING FORWARD ALARM AND LIGHTS GO OFF. MUST VISUALLY CHECK DOOR TO ENSURE DOOR IS CLOSED AND NOT AJAR. I UNDERSTAND THAT THIS IS CURRENTLY BEING INVESTIGATED FOR SAFETY ISSUE…
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DRIVER DOOR AJAR SWITCH ALARMS ALMOST EVERY TIME CAR IS DRIVEN. RESULTS IN OVERHEAD LIGHTS STAYING ON WHICH CAUSES VISUAL IMPAIRMENT WHEN BACKING UP. ONCE GOING FORWARD ALARM AND LIGHTS GO OFF. MUST VISUALLY CHECK DOOR TO ENSURE DOOR IS CLOSED AND NOT AJAR. I UNDERSTAND THAT THIS IS CURRENTLY BEING INVESTIGATED FOR SAFETY ISSUES.
NHTSA ODI #10924102
42,000 miles · Nov 3, 2016
Service Brakes
TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING INTO THE GARAGE, THE BRAKE PEDAL WAS DEPRESSED, BUT SEEMED TO BE LOCKED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKE BOOSTER FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS…
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TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING INTO THE GARAGE, THE BRAKE PEDAL WAS DEPRESSED, BUT SEEMED TO BE LOCKED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKE BOOSTER FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 42,000. THE VIN WAS UNAVAILABLE.
NHTSA ODI #10924099
57,000 miles · Nov 3, 2016
Electrical SystemStructure
TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT WHEN THE FRONT DRIVER SIDE DOOR WAS CLOSED, THE DOOR AJAR WARNING LIGHT ILLUMINATED. AS A RESULT, THE DOOR FAILED TO LOCK AND CAUSE THE OTHER DOORS TO LOCK AND UNLOCK WHILE THE VEHICLE WAS BEING DRIVEN. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE CHIMED AS IF TH…
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TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT WHEN THE FRONT DRIVER SIDE DOOR WAS CLOSED, THE DOOR AJAR WARNING LIGHT ILLUMINATED. AS A RESULT, THE DOOR FAILED TO LOCK AND CAUSE THE OTHER DOORS TO LOCK AND UNLOCK WHILE THE VEHICLE WAS BEING DRIVEN. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE CHIMED AS IF THE DOOR WAS OPEN ALTHOUGH IT WAS LATCHED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FRONT SIDE DOOR LATCH AND SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 57,000.
NHTSA ODI #10924004
66,700 miles · Nov 2, 2016
Electrical System
DRIVER SIDE FRONT DOOR AJAR LIGHT REMAINS ON AFTER DOOR IS CLOSED
Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.
Consequence & remedy
Consequence: If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.
Ford Motor Company (Ford) is recalling certain model year 2012-2013 Edge vehicles manufactured from September 2, 2010, through April 25, 2013, and equipped with 2.0L engines. The fuel line pulse damper metal housing may crack as a result of an improper manufacturing process. A cracked fuel line pulse damper housing may result in a combination of fuel odor, weepage, or a continuous leak while the fuel system is pressurized.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Ford will notify owners, and dealers will replace the fuel line with one that does not have a damper, free of charge. The safety recall began on February 25, 2014. Owners may contact Ford at 1-866-436-7332. Ford's number for this recall is 13S13. IMPORTANT: This recall supersedes recall 12V-438. All vehicles that have been remedied under the previous recall need to have the current remedy applied.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Additional source detail variants (3)
Interior Lighting
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
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