Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
1470–25K
63025–50K
50950–75K
24575–100K
206100–150K
56150K+
1,793 reports with mileage · 651 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Electrical System. Review the 854 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Service Brakes. Review the 529 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Structure. Review the 300 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
33 crash reports7 fire reports24 injury reports
What owners actually said
2,444 reports
Mileage unknown · Nov 16, 2016
Structure
THE DRIVER DOOR AJAR LIGHT COMES ON AND STAYS ON. THIS CAUSES THE INTERIOR LIGHTS TO STAY ON AND THE BATTERY TO DRAIN. ALSO THE DOORS WILL NOT LOCK/STAY LOCKED. THIS HAPPENS WHEN INITIALLY STARTING THE VEHICLE AND HAS HAPPENED WHILE DRIVING. I BELIEVE THE CAUSE OF THE PROBLEM TO BE EITHER IN THE SENSOR OR THE DOOR LATCH ITSE…
Read full complaint
THE DRIVER DOOR AJAR LIGHT COMES ON AND STAYS ON. THIS CAUSES THE INTERIOR LIGHTS TO STAY ON AND THE BATTERY TO DRAIN. ALSO THE DOORS WILL NOT LOCK/STAY LOCKED. THIS HAPPENS WHEN INITIALLY STARTING THE VEHICLE AND HAS HAPPENED WHILE DRIVING. I BELIEVE THE CAUSE OF THE PROBLEM TO BE EITHER IN THE SENSOR OR THE DOOR LATCH ITSELF. AT FIRST IT SEEMED TO HAPPEN AT RANDOM, BUT NOW SEEMS TO BE OCCURRING MORE OFTEN. THIS HAS BEEN OCCURRING FOR A FEW WEEKS. WILL BE TAKING IT TO BE REPAIRED IN A FEW DAYS.
NHTSA ODI #10926562
41,459 miles · Nov 15, 2016
Power Train
LEAVING STORE PARKING LOT, WRENCH LIGHT CAME ON AS I LOST ALL POWER TO ACCELERATOR. I COULD STEP ON GAS BUT NOTHING HAPPENED, ALL OTHER FUNCTIONS STILL WORKED. I QUICKLY THREW THE CAR IN REVERSE AND WAS ABLE TO AVOID ROLLING INTO ONCOMING TRAFFIC. WHEN I OPENED THE HOOD, THE ENGINE WAS SHAKING A LOT! I TURNED THE CAR OFF AND MY …
Read full complaint
LEAVING STORE PARKING LOT, WRENCH LIGHT CAME ON AS I LOST ALL POWER TO ACCELERATOR. I COULD STEP ON GAS BUT NOTHING HAPPENED, ALL OTHER FUNCTIONS STILL WORKED. I QUICKLY THREW THE CAR IN REVERSE AND WAS ABLE TO AVOID ROLLING INTO ONCOMING TRAFFIC. WHEN I OPENED THE HOOD, THE ENGINE WAS SHAKING A LOT! I TURNED THE CAR OFF AND MY FAMILY AND I TOOK A TAXI HOME, LEAVING OUR 6 DAY OLD CAR IN AN EMPTY PARKING LOT. THE NEXT DAY THE CAR TURNED ON AND I DROVE IT TO A SAFER PARKING LOT WITH NO PROBLEMS?
NHTSA ODI #10926295
Mileage unknown · Nov 15, 2016
Electrical SystemStructure
WHEN I CLOSE MY DRIVERS SIDE DOOR AND START MY 2013 FORD EDGE, IT THINKS MY DOOR IS AJAR. THIS IS A LATCH PROBLEM AND THE VEHICLE DOES NOT RECOGNIZE THAT THE DOOR IS CLOSED. AS A RESULT, THE DOORS WILL NOT LOCK. I HAVE SEEN MANY COMPLAINTS OF THIS PROBLEM ON THE WEB. I AM HOPING THAT THE NHTSA WILL FORCE FORD TO RECALL THESE VEH…
Read full complaint
WHEN I CLOSE MY DRIVERS SIDE DOOR AND START MY 2013 FORD EDGE, IT THINKS MY DOOR IS AJAR. THIS IS A LATCH PROBLEM AND THE VEHICLE DOES NOT RECOGNIZE THAT THE DOOR IS CLOSED. AS A RESULT, THE DOORS WILL NOT LOCK. I HAVE SEEN MANY COMPLAINTS OF THIS PROBLEM ON THE WEB. I AM HOPING THAT THE NHTSA WILL FORCE FORD TO RECALL THESE VEHICLES AND FIX THE PROBLEM
NHTSA ODI #10926215
45,000 miles · Nov 13, 2016
Unknown Or Other
WHEN I CLOSE MY DRIVERS SIDE DOOR AND START MY 2013 FORD EDGE, IT THINKS MY DOOR IS AJAR. THIS IS A LATCH PROBLEM AND THE VEHICLE DOES NOT RECOGNIZE THAT THE DOOR IS CLOSED. AS A RESULT, THE DOORS WILL NOT LOCK. I HAVE SEEN MANY COMPLAINTS OF THIS PROBLEM ON THE WEB. I AM HOPING THAT THE NHTSA WILL FORCE FORD TO RECALL THESE VEH…
Read full complaint
WHEN I CLOSE MY DRIVERS SIDE DOOR AND START MY 2013 FORD EDGE, IT THINKS MY DOOR IS AJAR. THIS IS A LATCH PROBLEM AND THE VEHICLE DOES NOT RECOGNIZE THAT THE DOOR IS CLOSED. AS A RESULT, THE DOORS WILL NOT LOCK. I HAVE SEEN MANY COMPLAINTS OF THIS PROBLEM ON THE WEB. I AM HOPING THAT THE NHTSA WILL FORCE FORD TO RECALL THESE VEHICLES AND FIX THE PROBLEM.
NHTSA ODI #10925680
42,000 miles · Nov 12, 2016
Electrical System
TO WHOM IT MY CONCERN WE HAVE A 2013 FORD EDGE. WE HAVE HAD IT TO FORD TO FIX DOOR AJAR LIGHT ON DASH WITCH WAS SAYING DRIVER DOOR WAS THE PROBLEM AT ABOUT 34000 MILES FORD FIXED IT BY CLEANING THE SENSOR WORKED FOR AWHILE UNDER WARRANTY. ABOUT A MONTH LATER SAME PROBLEM AND WAS NOT COVERED UNDER WARRANTY COST ABOUT $380.00 TO …
Read full complaint
TO WHOM IT MY CONCERN WE HAVE A 2013 FORD EDGE. WE HAVE HAD IT TO FORD TO FIX DOOR AJAR LIGHT ON DASH WITCH WAS SAYING DRIVER DOOR WAS THE PROBLEM AT ABOUT 34000 MILES FORD FIXED IT BY CLEANING THE SENSOR WORKED FOR AWHILE UNDER WARRANTY. ABOUT A MONTH LATER SAME PROBLEM AND WAS NOT COVERED UNDER WARRANTY COST ABOUT $380.00 TO FIX HAD TO CHANGE SENSOR NOW AT 42000 MILES DOOR AJAR LIGHT IS BACK ON SAY PASSENGER DOOR. DOME LIGHT STAYS ON WITCH AT NIGHT IS A SAFETY HAZARD AND NOW THE DOORS WILL NOT STAY LOCKED HOW DO I KNOW IF DOOR IS NOT GOING TO COME OPEN. I FEEL FORD HAS A BIG PROBLEM WITH THIS ISSUE AND NEEDS TO OWN UP TO THERE RESPONSIBILITY AND ADDRESS THE PROBLEM. THIS CAR WAS PURCHASED NEW WE ARE THE ORIGINAL OWNERS AND DON'T FEEL WE SHOULD BE RESPONSIBLE TO KEEP PAYING OUT OF POCKET FOR FORDS PROBLEM THIS CAR IS A 4 DOOR WE'VE ALREADY PAID FOR ONE DOOR AND NOW HAVE TO FIX ANOTHER ONE. THANKS
NHTSA ODI #10925621
Mileage unknown · Nov 12, 2016
Structure
2013 FORD EDGE SEL WITH 33000 MILES, DRIVER DOOR AJAR WARNING LIGHT STAYS ON EVEN AFTER CLOSING THE DOOR SEVERAL TIMES. IT KEEPS THE INTERIOR LIGHTS ON WHILE DRIVING, CONTINOUSLY WARNS DRIVER WITH DOOR OPEN MESSAGES ON DASHBOARD EVEN WHEN IT'S DOOR IS CLOSED. I BELIEVE THIS ISSUE ALSO DRAINED MY CAR BATTERY SINCE I HAD TO REPL…
Read full complaint
2013 FORD EDGE SEL WITH 33000 MILES, DRIVER DOOR AJAR WARNING LIGHT STAYS ON EVEN AFTER CLOSING THE DOOR SEVERAL TIMES. IT KEEPS THE INTERIOR LIGHTS ON WHILE DRIVING, CONTINOUSLY WARNS DRIVER WITH DOOR OPEN MESSAGES ON DASHBOARD EVEN WHEN IT'S DOOR IS CLOSED. I BELIEVE THIS ISSUE ALSO DRAINED MY CAR BATTERY SINCE I HAD TO REPLACE IT BACK IN SEPT 2016. FORD PLEASE RECALL AND FIX THIS ISSUE ASAP.
NHTSA ODI #10925615
23,000 miles · Nov 12, 2016
Unknown Or Other
HAD THE USED EDGE ALMOST ONE YEAR NOW AND THIS IS THE 3RD THIRD TIME TAKING TO THE DEALERSHIP FOR THE SAME BLINKING PROBLEM. IT IS A 3 YEAR OLD CAR WITH ONLY 40K MILES. FIRST TIME WAS ANNOYING BUT THE DEALERSHIP WAS PROFESSIONAL AND FIXED UNDER WARRANTY. SECOND TIME I WAS PISSED BECAUSE I HAD GOTTEN ONLINE AND DID RESEARCH AB…
Read full complaint
HAD THE USED EDGE ALMOST ONE YEAR NOW AND THIS IS THE 3RD THIRD TIME TAKING TO THE DEALERSHIP FOR THE SAME BLINKING PROBLEM. IT IS A 3 YEAR OLD CAR WITH ONLY 40K MILES. FIRST TIME WAS ANNOYING BUT THE DEALERSHIP WAS PROFESSIONAL AND FIXED UNDER WARRANTY. SECOND TIME I WAS PISSED BECAUSE I HAD GOTTEN ONLINE AND DID RESEARCH ABOUT THIS APPARENTLY VERY OBVIOUS AND COMMON ISSUE !!!!FORD!!!! AND TO TOP IT OFF THE WARRANTY HAD JUST RAN OUT SO I WAS FORCED TO PAY A 100 DEDUCTIBLE. I WAS REALLY STEAMED BY THIS POINT. AND GUESS WHAT NOW...THIRD TIME ... THE TECH SAID WELL MAYBE IT JUST A PROBLEM WITH THE PART? SO I ASKED ARE THE PARTS NOT COVERED HE SAID JUST FOR 30 DAYS !? SERIOUSLY? I TOLD THEM THEY ARE EATING THE COST ON THIS NOT ME. THE DEALER WILL BE PAYING FOR THE CRAPPY PART THAT DOESNT LAST NOT ME. I IMAGINE I WILL BE TALKING TO THE AUTONATION OWNER AT SOME POINT... THIS IS SO STUPID. MY WIFE WAS IN DOWNTOWN LA IN A PARKING GARAGE AND IN TRAFFIC AT NIGHT WITH UNLOCKED DOORS AND HER INTERIOR LIGHT ON BECAUSE FORD IS SO ATE UP WITH PROFIT THAT THEY WILL NOT FIX THIS. ALL THE DEALERSHIPS SHOULD EAT THE COST EVERY SINGLE TIME... MAYBE ONCE THEY DO IT SOMETHING WILL BE DONE.,SHE IS NOT DRIVING THE CAR UNTIL I GET SOMETHING DONE. POS. UNBELIEVABLE THAT IT TAKES THIS MANY REPAIRS AND COMPLAINTS AND NOTHING BEING DONE. I NEED TO FIND OUT ALL THE REPAIRS ON THIS CAR BEFORE I GOT IT.. BET I SEE THE SAME ISSUE WITH THE PRIOR OWNER. SAME PROBLEM.WHILE ENGINE IS ON, CAR PLACED IN DRIVE, DRIVERS DOOR AJAR LITE IS ON AND THE DOORS ALL REMAIN UNLOCKED (NOT GREAT WITH CHILDREN IN THE CAR IN PARKED TRAFFIC ) I LIVE IN LA. THE INTERIOR LITE STAYS ON AS WELL AND THE CHIME STAYS ON. ONCE PARKED AND ENGINE OFF, WE ALL EXIT CAR AND CLOSE DOORS AND THE DOOR WILL NOT LOCK AND THE INTERIOR LIGHT STAYS ON... WONDERFUL HAVING YOUR CAR PARKED ON THE ROAD AT NITE LIKE THAT HERE IN LA.
NHTSA ODI #10925595
33,000 miles · Nov 10, 2016
Unknown Or Other
DOOR AJAR STAYS ON FOR DRIVERS SIDE. MUST SHUT DOOR MANY TIMES BEFORE IT GOES OFF, IF IT GOES OFF AT ALL; LEAVING THE DOORS UNLOCKED AS WELL AS LIGHTS ON IN THE INTERIOR OF THE VEHICLE. VERY UNSAFE DRIVING AT NIGHT IN THOSE CONDITIONS. WAITING FOR DOOR TO OPEN AT ANY TIME.
NHTSA ODI #10925441
45,000 miles · Nov 9, 2016
Structure
WHEN CLOSING THE DRIVER DOOR THE INTERIOR LIGHTS STAY ON WITH THE "DOOR AJAR" WARNING LIGHT ILLUMINATED. IT STAYS ON WHILE DRIVING AND PARKED AND ALSO A NOISE INDICATOR EVERY ONCE IN A WHILE TO PUT THE CAR IN PARK AND CLOSE THE DOOR. ALSO WHEN TRYING TO USE THE KEYPAD TO LOCK THE CAR FROM THE OUTSIDE SOMETIMES IT WON'T LOCK. THE…
Read full complaint
WHEN CLOSING THE DRIVER DOOR THE INTERIOR LIGHTS STAY ON WITH THE "DOOR AJAR" WARNING LIGHT ILLUMINATED. IT STAYS ON WHILE DRIVING AND PARKED AND ALSO A NOISE INDICATOR EVERY ONCE IN A WHILE TO PUT THE CAR IN PARK AND CLOSE THE DOOR. ALSO WHEN TRYING TO USE THE KEYPAD TO LOCK THE CAR FROM THE OUTSIDE SOMETIMES IT WON'T LOCK. THE DOOR AJAR LIGHT IS INCONSISTENT, SOMETIMES IT WILL STAY ON, OTHER TIMES IT WILL TURN OFF. I TOOK MY CAR TO THE DEALERSHIP TO FIND OUT WHAT WAS WRONG. AFTER A $200 FEE TO JUST LOOK AT THE VEHICLE THEY SAID IT IS THE DOOR LATCH WHICH IS A COMMON DEFECT AND WILL COAST UPWARD OF $500 WITH LABOR AND PARTS TO FIX. AFTER DOING RESEARCH TO TRY AND SEE IF I COULD REPAIR IT MYSELF I FOUND I WAS NOT ALONE IN HAVING THIS ISSUE AND WAS ENCOURAGED TO FILE A COMPLAIN ON THIS SITE.
Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.
Consequence & remedy
Consequence: If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.
Ford Motor Company (Ford) is recalling certain model year 2012-2013 Edge vehicles manufactured from September 2, 2010, through April 25, 2013, and equipped with 2.0L engines. The fuel line pulse damper metal housing may crack as a result of an improper manufacturing process. A cracked fuel line pulse damper housing may result in a combination of fuel odor, weepage, or a continuous leak while the fuel system is pressurized.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Ford will notify owners, and dealers will replace the fuel line with one that does not have a damper, free of charge. The safety recall began on February 25, 2014. Owners may contact Ford at 1-866-436-7332. Ford's number for this recall is 13S13. IMPORTANT: This recall supersedes recall 12V-438. All vehicles that have been remedied under the previous recall need to have the current remedy applied.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Additional source detail variants (3)
Interior Lighting
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Illustration