Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
1470–25K
63025–50K
50950–75K
24575–100K
206100–150K
56150K+
1,793 reports with mileage · 651 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Electrical System. Review the 854 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Service Brakes. Review the 529 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Structure. Review the 300 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
33 crash reports7 fire reports24 injury reports
What owners actually said
2,444 reports
54,000 miles · Jul 6, 2017
Vehicle Speed Control
A YELLOW WRENCH LIGHT WARNING COMES ON THE DASH. WHEN THAT HAPPENS THE VEHICLE LOSES ALL ACCELERATION POWER. YOU HAVE TO LIMP THE VEHICLE THE TO THE SIDE OF THE ROAD TO TURN THE ENGINE OFF AND THEN START IT BACK. THIS IS A VERY DANGEROUS SITUATION WHEN IN TRAFFIC. I FEEL THIS COULD CAUSE A WRECK. I AM CONCERNED ABOUT MY SAFETY…
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A YELLOW WRENCH LIGHT WARNING COMES ON THE DASH. WHEN THAT HAPPENS THE VEHICLE LOSES ALL ACCELERATION POWER. YOU HAVE TO LIMP THE VEHICLE THE TO THE SIDE OF THE ROAD TO TURN THE ENGINE OFF AND THEN START IT BACK. THIS IS A VERY DANGEROUS SITUATION WHEN IN TRAFFIC. I FEEL THIS COULD CAUSE A WRECK. I AM CONCERNED ABOUT MY SAFETY AS WELL AS OTHER PEOPLES SAFETY. THIS HAS HAPPENED AT LEAST 10 TIMES IN THE LAST 10 DAYS. I TOOK THE VEHICLE TO THE LOCAL FORD DEALER. THEY REPLACED THE THROTTLE BODY AND INFORMED ME THAT THIS WAS NOT COVERED UNDER ANY WARRANTY OR RECALL. I KNOW THAT OTHER FORD VEHICLES HAVE THIS SAME ISSUE
NHTSA ODI #11003492
57,000 miles · Jul 5, 2017
Electrical System
THE DOOR AJAR LIGHT CONTINUES TO STAY ON EVEN WHEN IT IS SHUT. THIS HAS HAPPENED FOR THE FRONT DRIVER-SIDE DOOR AND THE BACK DRIVER-SIDE DOOR. THE FRONT WAS FIXED UNDER WARRANTY. I CAN NOT AFFORD THE BACK DOOR TO BE FIXED, AND I SHOULDN'T BECAUSE THIS IS AN OBVIOUS DEFECT! THE VEHICLE IS STATIONARY AND IN MOTION WHEN THIS IS HAP…
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THE DOOR AJAR LIGHT CONTINUES TO STAY ON EVEN WHEN IT IS SHUT. THIS HAS HAPPENED FOR THE FRONT DRIVER-SIDE DOOR AND THE BACK DRIVER-SIDE DOOR. THE FRONT WAS FIXED UNDER WARRANTY. I CAN NOT AFFORD THE BACK DOOR TO BE FIXED, AND I SHOULDN'T BECAUSE THIS IS AN OBVIOUS DEFECT! THE VEHICLE IS STATIONARY AND IN MOTION WHEN THIS IS HAPPENING. I DON'T EVEN OPEN THE DOOR ANYMORE AS IT TAKES ABOUT THREE DAYS FOR THE SYSTEM TO REGISTER THAT IT IS CLOSED. BUT ONCE OPENED, THE LIGHT STAYS ON!!
NHTSA ODI #11003184
70,000 miles · Jul 5, 2017
Structure
DRIVER DOOR LATCH READS DOOR AJAR ALARM,SHIFT INTO PARK,AN DOORS WANT LOCK AUTOMATICALLY AN LIGHTS WILL NOT GO OFF SOME TIMES FOR FORTY FIVE MINUTES OR LONGER.
NHTSA ODI #11003122
88,000 miles · Jul 5, 2017
Structure
TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT THE DOOR AJAR WARNING INDICATOR WAS CONSTANTLY ILLUMINATED EVEN THOUGH ALL THE DOORS WERE CLOSED. THE CONTACT STATED AS A RESULT, THE INTERIOR LIGHTS IN THE VEHICLE REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO BILL COLLINS FORD WHERE IT WAS DIAGNOSED THAT THE DRIVE…
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TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT THE DOOR AJAR WARNING INDICATOR WAS CONSTANTLY ILLUMINATED EVEN THOUGH ALL THE DOORS WERE CLOSED. THE CONTACT STATED AS A RESULT, THE INTERIOR LIGHTS IN THE VEHICLE REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO BILL COLLINS FORD WHERE IT WAS DIAGNOSED THAT THE DRIVER-SIDE DOOR LATCH NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE HOWEVER NO FURTHER ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS APPROXIMATELY 88,000.
NHTSA ODI #11003020
40,000 miles · Jul 4, 2017
Electrical System
DRIVERS DOOR AJAR WARNING WILL NOT GO OFF. FOUND OUT THERE IS A PROBLEM WITH THE LATCH AND I REPLACED THE LATCH. AFTER RESEARCHING THIS I FOUND THIS IS A PREVALENT PROBLEM THAT FORD WON'T ACKNOWLEDGE.
NHTSA ODI #11002942
86,000 miles · Jul 4, 2017
Wheels
LOW TIRE PRESSURE SENSOR LIGHT REMAINS ON AT ALL TIMES, EVEN THOUGH IT APPEARS TIRES ARE INFLATED TO PROPER PRESSURE. DIFFICULT TO DETERMINE IF THERE IS A VALID PROBLEM WITH TIRE PRESSURE - IF I IGNORE THE WARNING LIGHT AND THE TIRES REALLY ARE NOT AT CORRECT PRESSURE, I TAKE THE RISK OF HAVING A BLOW-OUT TRAVELLING AT HIGHWAY …
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LOW TIRE PRESSURE SENSOR LIGHT REMAINS ON AT ALL TIMES, EVEN THOUGH IT APPEARS TIRES ARE INFLATED TO PROPER PRESSURE. DIFFICULT TO DETERMINE IF THERE IS A VALID PROBLEM WITH TIRE PRESSURE - IF I IGNORE THE WARNING LIGHT AND THE TIRES REALLY ARE NOT AT CORRECT PRESSURE, I TAKE THE RISK OF HAVING A BLOW-OUT TRAVELLING AT HIGHWAY SPEEDS.
NHTSA ODI #11002935
86,000 miles · Jul 4, 2017
Structure
DOOR LATCH DOES NOT PROPERLY SECURE. DOOR AJAR SENSOR LIGHT IS ALWAYS ON. INTERIOR LIGHTS REMAIN ON AND VEHICLE ALARM WILL NOT ACTIVATE BECAUSE DOOR LOCKS DO NOT ENGAGE. THIS HAPPENS CONSTANTLY; WHEN THE VEHICLE IS IN MOTION, STANDING, PARKED, ENGINE RUNNING AND ENGINE NOT RUNNING. LOW TIRE PRESSURE SENSOR LIGHT ALSO REMAINS…
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DOOR LATCH DOES NOT PROPERLY SECURE. DOOR AJAR SENSOR LIGHT IS ALWAYS ON. INTERIOR LIGHTS REMAIN ON AND VEHICLE ALARM WILL NOT ACTIVATE BECAUSE DOOR LOCKS DO NOT ENGAGE. THIS HAPPENS CONSTANTLY; WHEN THE VEHICLE IS IN MOTION, STANDING, PARKED, ENGINE RUNNING AND ENGINE NOT RUNNING. LOW TIRE PRESSURE SENSOR LIGHT ALSO REMAINS ON AT ALL TIMES, EVEN THOUGH IT APPEARS TIRES ARE INFLATED TO PROPER PRESSURE.
NHTSA ODI #11002933
Mileage unknown · Jul 3, 2017
Electrical System
THE DRIVER SIDE DOOR CONSTANTLY SHOWS AS " DOOR AJAR" I HAVE TRIED LUBRICATING SWITCH AND BLOWING AIR ACROSS SWITCH AND IT STILL STAYS ON. I HAVE TRIED CLOSING DOOR WITH FORCE AND IT STILL REGISTERS AS AJAR. THE PROBLEM IS IT CONSTANTLY MAKES A NOISE WHILE DRIVING AND THE DOME LIGHTS REMAIN ON AFTER DOOR IS CLOSED AND I AM AFRAI…
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THE DRIVER SIDE DOOR CONSTANTLY SHOWS AS " DOOR AJAR" I HAVE TRIED LUBRICATING SWITCH AND BLOWING AIR ACROSS SWITCH AND IT STILL STAYS ON. I HAVE TRIED CLOSING DOOR WITH FORCE AND IT STILL REGISTERS AS AJAR. THE PROBLEM IS IT CONSTANTLY MAKES A NOISE WHILE DRIVING AND THE DOME LIGHTS REMAIN ON AFTER DOOR IS CLOSED AND I AM AFRAID THAT IT WILL DRAIN MY BATTERY AND I WONT KNOW FOR SURE THAT THE DOOR ISN'T AJAR AND I WILL NOT BE AWARE IF IS IN REALITY AJAR. THIS COULD BEE A SERIOUS SAFETY ISSUE. THIS OCCURS WHEN I GET IN THE CAR AND START THE IGNITION, ALSO OCCURS WHEN I TURN THE CAR OFF AND CLOSE AND LOCK THE CAR DOORS. THERE IS NOTHING TO TAKE A PICTURE OF, IT IS JUST A MICRO SWITCH MALFUNCTION. THIS HAS BEEN OCCURRING FOR THE LAST YEAR PLUS.
NHTSA ODI #11002819
45,995 miles · Jun 29, 2017
Engine
WHILE ON THE FREEWAY, MY HAD COMPLETE ENGINE FAILURE AND I HAD LESS THEN 20 SECONDS TO PULL OVER TO THE SHOULDER HOWEVER EVERYTHING LOCKED UP AND I ALMOST CAUSED AN ACCIDENT. I LET THE CAR SIT FOR 30 SECONDS AND RESTARTED THE CAR. I TOOK IT TO GET LOOKED AT BY 2 DIFFERENT SERVICE CENTERS AND THEY DIDNT FIND A PROBLEM. I DROVE IT…
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WHILE ON THE FREEWAY, MY HAD COMPLETE ENGINE FAILURE AND I HAD LESS THEN 20 SECONDS TO PULL OVER TO THE SHOULDER HOWEVER EVERYTHING LOCKED UP AND I ALMOST CAUSED AN ACCIDENT. I LET THE CAR SIT FOR 30 SECONDS AND RESTARTED THE CAR. I TOOK IT TO GET LOOKED AT BY 2 DIFFERENT SERVICE CENTERS AND THEY DIDNT FIND A PROBLEM. I DROVE IT AGAIN, AND IT HAPPENED 3 TIMES ON THE FREEWAY FROM SAN DIEGO TO ORANGE COUNTY. I HAD MY CAR TOWED, DID MY OWN RESEARCH AND LEARNED THIS IS AN ONGOING PROBLEM WITH FORD EDGES FOR MY SPECIFIC YEAR. THE MANUFACTURER IS NOT COVERING IT. I AM SELLING THIS CAR BECAUSE I AM FEARFUL FOR MY LIFE AND MY BABY GIRL THAT WAS IN THE CAR WITH ME.
NHTSA ODI #11002363
35,000 miles · Jun 28, 2017
Electrical System
DRIVER DOOR LATCH PROBLEM. THE DOOR SHUTS BUT THE WARNING SAYS THAT THE DOOR IS STILL OPEN AND THE CABIN LIGHTS AND EXTERIOR LIGHTS REMAIN ON. THIS DRAINS THE BATTERY AND MAKES IT DIFFICULT TO SEE WHEN DRIVING OR BACKING UP AT NIGHT.
Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.
Consequence & remedy
Consequence: If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.
Ford Motor Company (Ford) is recalling certain model year 2012-2013 Edge vehicles manufactured from September 2, 2010, through April 25, 2013, and equipped with 2.0L engines. The fuel line pulse damper metal housing may crack as a result of an improper manufacturing process. A cracked fuel line pulse damper housing may result in a combination of fuel odor, weepage, or a continuous leak while the fuel system is pressurized.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Ford will notify owners, and dealers will replace the fuel line with one that does not have a damper, free of charge. The safety recall began on February 25, 2014. Owners may contact Ford at 1-866-436-7332. Ford's number for this recall is 13S13. IMPORTANT: This recall supersedes recall 12V-438. All vehicles that have been remedied under the previous recall need to have the current remedy applied.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Additional source detail variants (3)
Interior Lighting
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
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