NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
2,444 reports42,170 miles · Jul 10, 2017
Service Brakes
THE BRAKE BOOSTER FAILED AT AROUND 40,000 MILES. WHILE DRIVING SLOWLY WITH PRESSURE APPLIED TO THE BRAKE THE CAR SLOWS BUT THEN WHEN I APPLY ADDITIONAL PRESSURE TO STOP THE BRAKE IS HARD AND ROLLS TO A STOP INSTEAD OF STOPPING WHERE IT SHOULD. IF I AM PARKING IT WILL ALMOST ROLL INTO THE CAR PARKED IN FRONT. DEALERSHIP SAID THE …
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THE BRAKE BOOSTER FAILED AT AROUND 40,000 MILES. WHILE DRIVING SLOWLY WITH PRESSURE APPLIED TO THE BRAKE THE CAR SLOWS BUT THEN WHEN I APPLY ADDITIONAL PRESSURE TO STOP THE BRAKE IS HARD AND ROLLS TO A STOP INSTEAD OF STOPPING WHERE IT SHOULD. IF I AM PARKING IT WILL ALMOST ROLL INTO THE CAR PARKED IN FRONT. DEALERSHIP SAID THE BOOSTER IS GONE.
NHTSA ODI #11004099
220,000 miles · Jul 10, 2017
Service Brakes
BUILT ONLINE NOVEMBER 2012 AND DELIVERED TO SEARCY AR APRIL 22, 2013 NOW WITH MILEAGE 120,000 BRAKES HISSING TOLD IT IS POWER BRAKE BOOSTER WHICH WAS RECALLED BUT ENDED ON MARCH 2013 BUT MY VEHICLE WAS BUILT BY THEN AND BEING DELIVERED SO WHY NOT BE PART OF THE RECALL??? PLEASE SEE YOUR RECORDS ON THIS. BEING REPAIRED MCCLUNG FO…
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BUILT ONLINE NOVEMBER 2012 AND DELIVERED TO SEARCY AR APRIL 22, 2013 NOW WITH MILEAGE 120,000 BRAKES HISSING TOLD IT IS POWER BRAKE BOOSTER WHICH WAS RECALLED BUT ENDED ON MARCH 2013 BUT MY VEHICLE WAS BUILT BY THEN AND BEING DELIVERED SO WHY NOT BE PART OF THE RECALL??? PLEASE SEE YOUR RECORDS ON THIS. BEING REPAIRED MCCLUNG FORD MOUNTAIN VIEW AR WANTING PAYMENT FROM ME.
NHTSA ODI #11004070
30,000 miles · Jul 9, 2017
Electrical System
2013 FORD EDGE , THE DOOR LATCH SWITCH, NOT WORKING PROPERLY, CAUSING THE DOOR AJAR LIGHT TO STAY ON AND ALSO THE INSIDE LIGHTS, THE DOOR AJAR ALARM SOUNDS , SIGNALING THAT A DOOR IS OPEN WHEN THEY ARE CLEARLY ALL CLOSED, ON ONE INSTANCE THE BATTERY WAS DEAD REQUIRING ME TO GET A JUMP START. FORD NEEDS TO RECALL, AND FIX THI…
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2013 FORD EDGE , THE DOOR LATCH SWITCH, NOT WORKING PROPERLY, CAUSING THE DOOR AJAR LIGHT TO STAY ON AND ALSO THE INSIDE LIGHTS, THE DOOR AJAR ALARM SOUNDS , SIGNALING THAT A DOOR IS OPEN WHEN THEY ARE CLEARLY ALL CLOSED, ON ONE INSTANCE THE BATTERY WAS DEAD REQUIRING ME TO GET A JUMP START. FORD NEEDS TO RECALL, AND FIX THIS PROBLEM. THIS IS AN ONGOING PROBLEM NO MATTER IF YOU ARE PARKED OR DRIVING DOWN INTERSTATE 95
NHTSA ODI #11003871
42,500 miles · Jul 8, 2017
Electrical System
THE DOOR AJAR WARNING CONTINUOUSLY COMES ON EVEN WHEN THE DOOR IS CLOSED AND LOCKED. THIS CAUSES THE BATTERY TO DRAIN AND THE ALARM TO GO OFF AT RANDOM TIMES. THE ONLY WAY TO DEACTIVATE IS BY SLAMMING THE DOOR SHUT MULTIPLE TIMES.
NHTSA ODI #11003823
37,014 miles · Jul 8, 2017
Electrical System
I HAVE A FRONT PASSENGER SIDE DOOR AJAR LIGHT THAT IS ON. IT CAME ON JUST AFTER THE WARRANTY EXPIRED. AS TIME WENT ON, IT CAUSED MY BATTERY TO GO DEAD LEAVING MY WIFE AND DAUGHTER STRANDED. AFTER REPLACING THE BATTERY I DID SOME ONLINE RESEARCH AND FOUND THAT THIS IS UNFORTUNATELY A VERY COMMON PROBLEM THAT FORD IS UNWILLING…
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I HAVE A FRONT PASSENGER SIDE DOOR AJAR LIGHT THAT IS ON. IT CAME ON JUST AFTER THE WARRANTY EXPIRED. AS TIME WENT ON, IT CAUSED MY BATTERY TO GO DEAD LEAVING MY WIFE AND DAUGHTER STRANDED. AFTER REPLACING THE BATTERY I DID SOME ONLINE RESEARCH AND FOUND THAT THIS IS UNFORTUNATELY A VERY COMMON PROBLEM THAT FORD IS UNWILLING TO ADDRESS. I ALSO DETERMINED THAT I NEEDED TO REMOVE THE DOME LIGHT FUSE TO DISABLE THE INTERIOR DOME LIGHTS FROM STAYING ON AND CAUSING ANOTHER BATTERY FAILURE. CHECKING WITH THE FORD DEALERSHIP, I FOUND TO REPAIR THE WOULD COST ME $385.00, AND THAT THE PROBLEM HAS NO RECALL. THIS CONDITION IN MY OPINION IS DANGEROUS, NOT ONLY DOES IT CAUSE THE BATTERY TO EVENTUALLY FAIL, BUT IF YOU REMOVE THE DOME LIGHT FUSE, IT CAUSES THE DOOR LOCKS NOT AUTOMATICALLY LOCK, SO YOU HAVE TO MANUALLY LOCK EACH DOOR AND THE HATCH, BECAUSE WHEN THE KEY IS IN THE IGNITION, THE DOOR LOCKS WON'T LOCK. ALSO, YOU HAVE NO INTERIOR LIGHTNING AT NIGHT WHEN YOU OPEN THE DOORS, PLUS YOU LOSE THE LIGHTING ABILITY ON THE STEERING WHEEL COMPONENTS. THIS IS A DEFINITE SAFETY ISSUE THAT FORD NEEDS TO STEP UP AND ADDRESS. EVERYONE THAT I HAVE SPOKEN WITH THAT HAS AN EDGE, HAS HAD ONE OF THESE SENSORS PROBLEMS ON AT LEAST ONE OR MULTIPLE DOORS. I HAVE BEEN TOLD THAT FORD IS MORE THAN AWARE OF THE PROBLEM, BUT DOESN'T CONSIDER IT RECALL WORTHY. I REALLY THOUGHT MORE OF FORD MOTOR COMPANY THAN THIS, BUT I GUESS I WAS WRONG
NHTSA ODI #11003804
51,000 miles · Jul 8, 2017
Electrical System
DRIVERS "DOOR AJAR WARNING" DOME LIGHTS STAY ON AND ALARM RINGS BUT THE DOOR IS CLOSED. SECOND REPLACEMENT OF DOOR LATCH IN 100,000 MILES NEEDED. MOVING OR STOPPED ANY ROAD.
NHTSA ODI #11003800
68,000 miles · Jul 8, 2017
Electrical System
DOOR LATCH SENSOR INDICATED DOOR OPENED (LEFT REAR), TURNING ON CABIN LIGHTS AND STARTLING DRIVER. HAD TO MAKE EMERGENCY STOP TO IDENTIFY CAUSE. PROBLEM KEEPS REPEATING.
NHTSA ODI #11003764
34,648 miles · Jul 7, 2017
Unknown Or Other
THE DOOR AJAR LIGHT KEEPS SAYING THE DOOR IN MY 2013 FORD EDGE (WITH LESS THAN 35,000 MILES) IS OPEN WHEN IN FACT IT IS CLOSED. IT WILL POP ON WHILE I AM DRIVING, SOUNDING AN ALERT AND TURNING ON THE INTERIOR LIGHTS. (WHICH IS ENOUGH TO SCARE THE HECK OUT OF YOU) OTHER TIMES, WHEN I GET IN OR OUT OF THE DOOR IT WILL JUST STAY ON…
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THE DOOR AJAR LIGHT KEEPS SAYING THE DOOR IN MY 2013 FORD EDGE (WITH LESS THAN 35,000 MILES) IS OPEN WHEN IN FACT IT IS CLOSED. IT WILL POP ON WHILE I AM DRIVING, SOUNDING AN ALERT AND TURNING ON THE INTERIOR LIGHTS. (WHICH IS ENOUGH TO SCARE THE HECK OUT OF YOU) OTHER TIMES, WHEN I GET IN OR OUT OF THE DOOR IT WILL JUST STAY ON. THIS LEAVES THE INTERIOR LIGHTS ON DRAINING THE BATTERY TO DEAD.SO AS OF LATELY, I HAVE BEEN GETTING IN AND OUT THROUGH THE PASSENGER SIDE DOOR.
NHTSA ODI #11003699
63,764 miles · Jul 7, 2017
Exterior Lighting
DRIVER SIDE DOOR AJAR LIGHT ON. VEHICLE WAS NOT IN MOTION AND THE DOOR IS CLOSED.
NHTSA ODI #11003674
Mileage unknown · Jul 7, 2017
EngineUnknown Or Other
THE ENGINE WILL NOT START WHEN THE TEMPERATURE OUTSIDE IS HIGH (105+ DEGREES). DURING THE HEAT OF THE DAY, ENGINE WILL NOT START (NO CLICKING, NO SOUNDS, NOTHING). RADIO COMES ON, AIR COMES ON, I AM ABLE TO CHANGE GEARS, ROLL DOWN WINDOWS, ETC. THERE ARE NO ISSUES IN THE MORNING OR EVENING WHEN THE DAY IS COOLER. THE CHECK ENGI…
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THE ENGINE WILL NOT START WHEN THE TEMPERATURE OUTSIDE IS HIGH (105+ DEGREES). DURING THE HEAT OF THE DAY, ENGINE WILL NOT START (NO CLICKING, NO SOUNDS, NOTHING). RADIO COMES ON, AIR COMES ON, I AM ABLE TO CHANGE GEARS, ROLL DOWN WINDOWS, ETC. THERE ARE NO ISSUES IN THE MORNING OR EVENING WHEN THE DAY IS COOLER. THE CHECK ENGINE LIGHT DOES COME ON ONLY WHEN I AM HAVING THE ISSUE. ONCE CAR EVENTUALLY STARTS, THE CHECK ENGINE LIGHT GOES OFF.
NHTSA ODI #11003613
Official recalls
2Jul 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.
Consequence & remedy
Consequence: If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.
Jan 6, 2014
Ford Motor Company (Ford) is recalling certain model year 2012-2013 Edge vehicles manufactured from September 2, 2010, through April 25, 2013, and equipped with 2.0L engines. The fuel line pulse damper metal housing may crack as a result of an improper manufacturing process. A cracked fuel line pulse damper housing may result in a combination of fuel odor, weepage, or a continuous leak while the fuel system is pressurized.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Ford will notify owners, and dealers will replace the fuel line with one that does not have a damper, free of charge. The safety recall began on February 25, 2014. Owners may contact Ford at 1-866-436-7332. Ford's number for this recall is 13S13. IMPORTANT: This recall supersedes recall 12V-438. All vehicles that have been remedied under the previous recall need to have the current remedy applied.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1PE16012 · Door Ajar Warning Light Always On
Opened Sep 28, 2016 · Closed Mar 20, 2017
Status: closed (inferred from source dates) · Interior Lighting; Latches/locks/linkages; Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Additional source detail variants (3)
Interior Lighting
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
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