NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
2,444 reports57,700 miles · Sep 8, 2017
Service Brakes
TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL AND THE VEHICLE FAILED TO STOP. THE CONTACT HAD TO APPLY EXCESSIVE FORCE TO THE BRAKE PEDAL IN ORDER FOR THE VEHICLE TO STOP. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE FAILURE RECURRED NUMEROUS TIMES. IN ADDIT…
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TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL AND THE VEHICLE FAILED TO STOP. THE CONTACT HAD TO APPLY EXCESSIVE FORCE TO THE BRAKE PEDAL IN ORDER FOR THE VEHICLE TO STOP. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE FAILURE RECURRED NUMEROUS TIMES. IN ADDITION, THE CONTACT HAD TO USE THE AUTOMATIC GEAR SHIFTER IN ORDER TO DOWNSHIFT. THE VEHICLE WAS TAKEN TO KEN GRODY FORD (6211 BEACH BLVD, BUENA PARK CA 90621, (714) 521-3110) AND STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED DUE TO THE DIAGNOSTIC AND REPAIR FEES. THE MANUFACTURER WAS CALLED AND INFORMED THE CONTACT THAT THE ISSUE WOULD BE ESCALATED TO KEN GRODY FORD. NO FURTHER ASSISTANCE WAS OFFERED. THE APPROXIMATE FAILURE MILEAGE WAS 57,700.
NHTSA ODI #11022333
85,000 miles · Sep 5, 2017
Electrical System
DOOR WON'T STAY LOCKED WHEN CAR IS IN MOTION. I HAVE SMALL CHILDREN AND THE DOORS WON'T LOCK WHEN I'M DRIVING. DOOR ALARM KEEPS GOING OFF, SHOWING THAT DOOR ISN'T LATCHED PROPERLY.
NHTSA ODI #11021658
42,000 miles · Sep 5, 2017
Power Train
TRANSMISSION IS SLIPPING AND JERKING. ENGINES REVS HIGH WHEN TRYING TO SHIFT. I WAS DRIVING ON A CITY STREET WHEN THIS PROBLEM STARTED. I BARELY MADE IT THRU SEVERAL INTERSECTIONS TO A SAFE LOCATION. THE CAR IS UNDRIVABLE AND TOWED TO DEALER ON 8/14/2017. FORD CASE NUMBER 19010926. CSM JUDY RIZZO. NO ONE FROM FORD WILL TALK TO M…
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TRANSMISSION IS SLIPPING AND JERKING. ENGINES REVS HIGH WHEN TRYING TO SHIFT. I WAS DRIVING ON A CITY STREET WHEN THIS PROBLEM STARTED. I BARELY MADE IT THRU SEVERAL INTERSECTIONS TO A SAFE LOCATION. THE CAR IS UNDRIVABLE AND TOWED TO DEALER ON 8/14/2017. FORD CASE NUMBER 19010926. CSM JUDY RIZZO. NO ONE FROM FORD WILL TALK TO ME OR RETURN MY PHONE CALLS.
NHTSA ODI #11021625
32,288 miles · Sep 3, 2017
Service Brakes
13N02 HAS ALREADY BEEN ISSUED FOR THIS SAME ISSUE ON MY SAME MAKE AND MODEL VEHICLE; NAMELY THE BRAKE BOOSTER. HOWEVER, MY VIN WAS NOT VALID FOR THE AGREED UPON 10 YEAR EXTENDED WARRANTY/ONE TIME LABOR & MATERIAL REPAIR PROGRAM. OUR VEHICLE HAS EXPERIENCED A BRAKE BOOSTER FAILURE AT 32288 MILES. PREMATURE FAILURE AND WHAT MY …
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13N02 HAS ALREADY BEEN ISSUED FOR THIS SAME ISSUE ON MY SAME MAKE AND MODEL VEHICLE; NAMELY THE BRAKE BOOSTER. HOWEVER, MY VIN WAS NOT VALID FOR THE AGREED UPON 10 YEAR EXTENDED WARRANTY/ONE TIME LABOR & MATERIAL REPAIR PROGRAM. OUR VEHICLE HAS EXPERIENCED A BRAKE BOOSTER FAILURE AT 32288 MILES. PREMATURE FAILURE AND WHAT MY FAMILY CONSIDERS A SAFETY RISK. SOFT PEDAL RESULTS WHEN PUMPING THE BRAKES ON JUST THE SECOND PUSH DOWNWARD.
NHTSA ODI #11021297
48,000 miles · Sep 2, 2017
Power Train
9/1/17, I WAS DRIVING HOME ON THE FREEWAY. THE CAR LOST POWER BUT I WAS ABLE TO LIMP OUT OF TRAFFIC. HERE IS THE UNSAFE THING'.. WHILE COMING TO A STOP THE ACCELERATOR SURGED TWO OR THREE TIMES FORCING ME TO DEPRESS THE BRAKE TO KEEP IT FROM ACCELERATING FURTHER. THE ENGINE RPMS WENT FROM IDLE (APPROX. 600RPM) TO 3000RPM W…
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9/1/17, I WAS DRIVING HOME ON THE FREEWAY. THE CAR LOST POWER BUT I WAS ABLE TO LIMP OUT OF TRAFFIC. HERE IS THE UNSAFE THING'.. WHILE COMING TO A STOP THE ACCELERATOR SURGED TWO OR THREE TIMES FORCING ME TO DEPRESS THE BRAKE TO KEEP IT FROM ACCELERATING FURTHER. THE ENGINE RPMS WENT FROM IDLE (APPROX. 600RPM) TO 3000RPM WHILE MY FOOT WAS PRESSING ONLY ON THE BRAKE AND THE WRENCH SYMBOL DISPLAYED ALONGSIDE THE SPEEDO. 15 MINUTES LATER, IT HAPPED AGAIN. I LOST ALL ABILITY TO ACCELERATE, THE WRENCH DISPLAYED, AND THE CHECK ENGINE LIGHT CAME ON. WHILE STOPPING, THE CAR SURGED FORWARD AND FORCED ME TO SHIFT INTO NEUTRAL TO CONTROL IT WHILE PRESSING THE BRAKE. IF THERE WAS ANYONE INFRONT OF ME, I WOULD HAVE SURGED AND REAR-ENDED THEM CAUSING DAMAGE OR INJURY. THERE IS A LOT OF HISTORY ON THE ELECTRONIC THROTTLE BODIES AND THEIR ELECTRICAL CONNECTION PROBLEMS IN THE EDGE, ESCAPE, EXPLORER, AND MUSTANGS. PLEASE GET THIS MAKE MODEL INCLUDED IN A RECALL.
NHTSA ODI #11021208
105,560 miles · Sep 1, 2017
Unknown Or Other
AUGUST 31, 2017: TRAVELING 80MPH (WITHOUT CRUISE CONTROL, IN LEFT HAND LANE THAT HAD NO SHOULDER), ENGINE SUDDENLY LOST POWER, DROPPED BELOW IDLE SPEED, & RUNNING ROUGH. MANAGED TO LIMP CAR TO RIGHT SHOULDER WITHOUT INCIDENT! INFO SYSTEM DISPLAYED A "YELLOW WRENCH" "SEE OWNER'S MANUAL." HAS OCCURRED 4 TIMES PRIOR TO THIS INCID…
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AUGUST 31, 2017: TRAVELING 80MPH (WITHOUT CRUISE CONTROL, IN LEFT HAND LANE THAT HAD NO SHOULDER), ENGINE SUDDENLY LOST POWER, DROPPED BELOW IDLE SPEED, & RUNNING ROUGH. MANAGED TO LIMP CAR TO RIGHT SHOULDER WITHOUT INCIDENT! INFO SYSTEM DISPLAYED A "YELLOW WRENCH" "SEE OWNER'S MANUAL." HAS OCCURRED 4 TIMES PRIOR TO THIS INCIDENT UNDER 40 MPH. ENGINE DIED COMPLETELY ONE TIME WITH "LOW OIL PRESSURE" MESSAGE. EVERYTHING HAS BEEN CHECKED. NO CODES & OIL SYSTEM IS FINE. HAVE DISCOVERED ON LINE THAT THERE IS AN ISSUE WITH THROTTLE BODY ACROSS SEVERAL FORD MODELS. THE SECOND TIME THIS FAILED WAS RIGHT AFTER MAKING A TURN. THIS LAST INCIDENT WHICH HAS BROUGHT ME HERE TO LODGE A COMPLAINT, WAS VERY SCARY AND COULD HAVE CAUSED MAJOR LOSS OF LIFE. WHY ARE THERE NO RECALLS! I HAVE JUST FOUND A CALIFORNIA CLASS ACTION LAWSUIT REGARDING FORD THROTTLE DECELERATION DEFECT. AFTER EACH INCIDENT THE CAR RESTARTS & RUNS NORMAL. I NEVER KNOW WHEN IT GOING TO QUIT!
NHTSA ODI #11021147
Mileage unknown · Aug 28, 2017
Electrical SystemService Brakes
DOOR AJAR WILL NOT GO OFF, BECAUSE IF THIS THE DOORS DO NOT LOCK, INTER LIGHTS WILL NOT GO OFF.HEATS UP INTER LIGHT AREA, DRAINS BATTERY.
NHTSA ODI #11020230
15,000 miles · Aug 25, 2017
Electrical SystemExterior Lighting
1. THE 'DOOR AJAR' SENSOR IS TELLING THE CAR THAT THE DOOR IS ALWAYS OPEN. AS A RESULT, THE INTERIOR LIGHTS STAY ON ALL THE TIME, WHICH CAUSES VISIBILITY ISSUES WHILE DRIVING AT NIGHT. IT ALSO LEAVES THE LIGHTS ON EVEN AFTER THE ENGINE IS TURNED OFF AND DOORS ARE LOCKED, WHICH DRAINS THE BATTERY, AND HAS CAUSED MY WIFE TO BE …
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1. THE 'DOOR AJAR' SENSOR IS TELLING THE CAR THAT THE DOOR IS ALWAYS OPEN. AS A RESULT, THE INTERIOR LIGHTS STAY ON ALL THE TIME, WHICH CAUSES VISIBILITY ISSUES WHILE DRIVING AT NIGHT. IT ALSO LEAVES THE LIGHTS ON EVEN AFTER THE ENGINE IS TURNED OFF AND DOORS ARE LOCKED, WHICH DRAINS THE BATTERY, AND HAS CAUSED MY WIFE TO BE STRANDED A COUPLE OF TIMES. WE REPLACED THE SWITCH AND A YEAR LATER, WE ARE HAVING THE SAME PROBLEM AGAIN. OUR DAUGHTER OFTEN DRIVES THE CAR TO COLLEGE AT NIGHT AND HAS BEEN STRANDED AT LEAST TWICE AFTER GETTING OUT OF CLASS AT 10 PM. THIS PROBLEM HAS GONE BEYOND A NUISANCE AND IS NOW A SAFETY ISSUE. WHEN I CALLED FORD DEALER TO COMPLAIN AGAIN, THEY TOLD ME THEY CAN FIX IT, BY REPLACING THE SWITCH ASSEMBLY ON THE DOOR LOCK, FOR $400. SO FAR, THIS SENSOR HAS BEEN REPLACED TWICE IN 4 YEARS AND IT LOOKS LIKE IT WILL NEED TO BE REPLACED AGAIN. 2. OVER THE LAST FEW WEEKS, THE LIGHT FOR "SHIFT TO PARK" COME ON RANDOMLY. MOST OFTEN, IT IS WHEN MY WIFE IS STOPPED AT THE LIGHT. THE MOMENT SHE TAKES HER FEET OFF THE BREAK, THE LIGHT COMES ON AND STAYS ON UNTIL SHE STEPS ON THE GAS AND THE CAR STARTS TO MOVE. WE TOOK THE CAR TO THE DEALER AND THEY WERE NOT ABLE TO FIND ANY PROBLEMS. RIGHT AFTER LEAVING THE DEALERSHIP, AT THE STOP LIGHT, THE LIGHT CAME BACK ON AGAIN. WE TOOK THE CAR BACK TO THE DEALERSHIP AND THEY SAID IF WE WANTED THEM TO LOOK AT IT, THEY WILL HAVE TO CHARGE US ANOTHER $140 FOR THE TESTS. EITHER THE DEALERSHIP SERVICE PEOPLE DON'T KNOW WHAT THEY ARE DOING OR THEY HAVE A GOOD SCAM GOING. THEY CHARGE PEOPLE AND TELL THEM THERE WAS NOTHING WRONG WITH THE CAR, AND HAVE THEM BRING IT BACK AGAIN FOR ANOTHER CHARGE.
NHTSA ODI #11019788
56,000 miles · Aug 23, 2017
Service Brakes
LOAD HISSING SOUND WHILE PRESSING THE BRAKE PEDAL AND FEELS SPONGY. WHILE DRIVING, ESPECIALLY WHEN TRYING TO COME TO A FULL STOP, THE PEDAL MUST BE FORCIBLY SLAMMED TO THE FLOOR OR THE VEHICLE WILL CONTINUE TO TRAVEL. THE DEALER CONFIRMED I HAVE A FAULTY BRAKE BOOSTER. FORD HAS ALREADY RECALLED THE BRAKE BOOSTER ON 2013 EDGE MO…
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LOAD HISSING SOUND WHILE PRESSING THE BRAKE PEDAL AND FEELS SPONGY. WHILE DRIVING, ESPECIALLY WHEN TRYING TO COME TO A FULL STOP, THE PEDAL MUST BE FORCIBLY SLAMMED TO THE FLOOR OR THE VEHICLE WILL CONTINUE TO TRAVEL. THE DEALER CONFIRMED I HAVE A FAULTY BRAKE BOOSTER. FORD HAS ALREADY RECALLED THE BRAKE BOOSTER ON 2013 EDGE MODELS MANUFACTURED UNTIL MARCH 2013. MY VEHICLE WAS MANUFACTURED IN JULY 2013.
NHTSA ODI #11019230
19,905 miles · Aug 23, 2017
Engine And Engine Cooling
TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING VARIOUS SPEEDS AND PASSING OTHER VEHICLES, THE CONTACT NOTICED A STRONG ODOR OF EXHAUST FUMES INSIDE THE VEHICLE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO JACKY JONES FORD OF HAYESVILLE (1493 US-64, HAYESVILLE, NC 28904, 828-389-6325), BUT COULD NOT BE…
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TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING VARIOUS SPEEDS AND PASSING OTHER VEHICLES, THE CONTACT NOTICED A STRONG ODOR OF EXHAUST FUMES INSIDE THE VEHICLE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO JACKY JONES FORD OF HAYESVILLE (1493 US-64, HAYESVILLE, NC 28904, 828-389-6325), BUT COULD NOT BE DIAGNOSED. THE SERVICE TECHNICIAN SUGGESTED THAT THE SOURCE OF THE ODOR COULD BE THAT THE REAR SPOILER WAS HOLDING EXHAUST FUMES. THE REAR SPOILER WAS RESEALED WITH SEALANT. THE CONTACT STATED THAT THE ISSUE PERSISTED AND THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE SERVICE MANGER WAS ADVISED BY THE FORD CORPORATE OFFICE TO SEAL ALL THE HOLES, ESPECIALLY BY BOLTS WHERE ANY ODOR COULD ENTER THE VEHICLE FROM UNDERNEATH. THE HOLES WERE SEALED, BUT FUMES STILL ENTERED THE VEHICLE. THE MANUFACTURER WAS NOTIFIED MANY TIMES BY THE CONTACT, BUT NO FURTHER ASSISTANCE WAS OFFERED. THE CONTACT WAS REFERRED TO NHTSA. THE FAILURE MILEAGE WAS 19,905.*BF *JS
NHTSA ODI #11019228
Official recalls
2Jul 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.
Consequence & remedy
Consequence: If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.
Jan 6, 2014
Ford Motor Company (Ford) is recalling certain model year 2012-2013 Edge vehicles manufactured from September 2, 2010, through April 25, 2013, and equipped with 2.0L engines. The fuel line pulse damper metal housing may crack as a result of an improper manufacturing process. A cracked fuel line pulse damper housing may result in a combination of fuel odor, weepage, or a continuous leak while the fuel system is pressurized.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Ford will notify owners, and dealers will replace the fuel line with one that does not have a damper, free of charge. The safety recall began on February 25, 2014. Owners may contact Ford at 1-866-436-7332. Ford's number for this recall is 13S13. IMPORTANT: This recall supersedes recall 12V-438. All vehicles that have been remedied under the previous recall need to have the current remedy applied.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1PE16012 · Door Ajar Warning Light Always On
Opened Sep 28, 2016 · Closed Mar 20, 2017
Status: closed (inferred from source dates) · Interior Lighting; Latches/locks/linkages; Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Additional source detail variants (3)
Interior Lighting
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
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