IllustrationDOOR AJAR LIGHT STAYS ON RUNNING INTERIOR LIGHTS CAUSING BATTERY USAGE EVEN WHEN DOOR IS CLOSED. TRYING TO OPEN AND CLOSE DOOR WHILE DRIVING TO ELIMINATE DOOR AJAR COULD CAUSE ACCIDENT. FORD NEEDS TO RECALL ON THIS ISSUE AND FIX.
2013 Ford Edge
Owner reports · Recalls · Investigations
More warning signs than most Edge years
Owner complaints for the 2013 Ford Edge are substantially higher than the model-year median of 724.
About this comparison →How this year compares
Owner complaints by model year
Compare all Edge years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
1470–25K
63025–50K
50950–75K
24575–100K
206100–150K
56150K+
1,793 reports with mileage · 651 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Electrical System. Review the 854 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Service Brakes. Review the 529 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Structure. Review the 300 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
33 crash reports7 fire reports24 injury reports
What owners actually said
2,444 reportsI HAVE A 2013 FORD EDGE AND THE DRIVERS SIDE DOOR AJAR INDICATOR REMAINS ILLUMINATED EVEN AFTER THE DOOR IS SHUT. IT WAS INTERMITTENT AT FIRST, BUT NOW THE SYSTEM ALWAYS THINKS THE DOOR IS AJAR. WHEN I LOCK IT WITH MY KEYFOB, IT LOCKS BUT THE LIGHTS STAY ON AND IT HONKS TWICE, INDICATING THAT IT THINKS A DOOR IS OPEN. THIS WILL…
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I HAVE A 2013 FORD EDGE AND THE DRIVERS SIDE DOOR AJAR INDICATOR REMAINS ILLUMINATED EVEN AFTER THE DOOR IS SHUT. IT WAS INTERMITTENT AT FIRST, BUT NOW THE SYSTEM ALWAYS THINKS THE DOOR IS AJAR. WHEN I LOCK IT WITH MY KEYFOB, IT LOCKS BUT THE LIGHTS STAY ON AND IT HONKS TWICE, INDICATING THAT IT THINKS A DOOR IS OPEN. THIS WILL CAUSE THE CARS INTERIOR AND EXTERIOR LIGHTS TO REMAIN ON FOR AN EXTENDED PERIOD OF TIME, DRAINING THE BATTERY. THIS IS RIDICULOUS. NOT TO MENTION THE DOME LIGHTS STAYING ON WHILE DRIVING AT NIGHT IS A SAFETY CONCERN BECAUSE IT IMPEDES MY ABILITY TO DRIVE SAFELY BECAUSE I CAN'T SEE OUTSIDE AS WELL WITH LIGHTS ON INSIDE.
I BEGAN TO NOTICE A WHISTLING SOUND WHEN I STEP ON MY BRAKES AFTER STARTING BUT BEFORE MOVING. IN ADDITION THE BRAKES FELT SPONGY WHEN STOPPING. I GOOGLED THE SYMPTOMS AND CAME UP WITH FORD SERVICE BULLETIN 13N02 CONCERNING TEARS IN THE BRAKE BOOSTER MEMBRANE. THE DEALER INDICATED MY VEHICLE WAS NOT PART OF THE CAMPAIGN EVEN …
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I BEGAN TO NOTICE A WHISTLING SOUND WHEN I STEP ON MY BRAKES AFTER STARTING BUT BEFORE MOVING. IN ADDITION THE BRAKES FELT SPONGY WHEN STOPPING. I GOOGLED THE SYMPTOMS AND CAME UP WITH FORD SERVICE BULLETIN 13N02 CONCERNING TEARS IN THE BRAKE BOOSTER MEMBRANE. THE DEALER INDICATED MY VEHICLE WAS NOT PART OF THE CAMPAIGN EVEN THOUGH IT IS A 2013 EDGE. I WOULD LIKE TO SEE THIS SERVICE CAMPAIGN EXTENDED AS THE THERE APPEARS TO BE AFFECTED EDGES OUTSIDE THE CURRENT VIN # THAT ARE HAVING THE SAME ISSUE AS THOSE COVERED UNDER 13N02
I HAVE A 2013 FORD EDGE WHICH BEGAN EXPERIENCING INTERMITTENT ISSUES WITH THE DRIVER DOOR AJAR SWITCH AT APPROXIMATELY 50K MILES. THE SWITCH WAS REPAIRED BY A FORD DEALER AT APPROXIMATELY 61K MILES AND WITHIN 6 MONTHS BEGAN TO REOCCUR. NOW A YEAR LATER AT 79K MILES IT COMES AND GOES MOST EVERYDAY IT IS DRIVEN. SOME DAYS IT IS…
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I HAVE A 2013 FORD EDGE WHICH BEGAN EXPERIENCING INTERMITTENT ISSUES WITH THE DRIVER DOOR AJAR SWITCH AT APPROXIMATELY 50K MILES. THE SWITCH WAS REPAIRED BY A FORD DEALER AT APPROXIMATELY 61K MILES AND WITHIN 6 MONTHS BEGAN TO REOCCUR. NOW A YEAR LATER AT 79K MILES IT COMES AND GOES MOST EVERYDAY IT IS DRIVEN. SOME DAYS IT IS WHEN YOU FIRST GET IN THE VEHICLE, OTHER DAYS IT MAY SUDDENLY UNLOCK THE DOORS AT HIGHWAY SPEEDS AND SOUND THE ALARM TELLING YOU TO PLACE THE VEHICLE IN PARK AND CLOSE THE DOOR. THIS IS A CLEAR SAFETY HAZARD THAT FORD SHOULD BE MADE TO CORRECT. BLINDING LIGHTS AT NIGHT, DOORS THAT WILL NOT LOCK OR UNLOCK WHILE DRIVING DOWN THE ROAD POSES A SAFETY RISK FOR CHILDREN OPERATING DOORS AS WELL AS THE ADULT OCCUPANTS. NOT TO MENTION THE SECURITY RISK WHEN DRIVING THROUGH A QUESTIONABLE AREA AND THE DOORS WILL NOT LOCK. THE CONSTANT DISTRACTION FOR THE DRIVER AND OCCUPANTS ANYTIME YOU TAKE YOUR FOOT OFF THE BRAKE FROM THE AUDIBLE ALERT TELLING YOU TO PLACE THE CAR IN PARK AND CLOSE THE DOOR. THIS IS A SERIOUS ISSUE THAT APPEARS WILL NOT BE CORRECTED UNTIL ENOUGH PEOPLE DIE. IT HAS BEEN A KNOWN ISSUE FOR YEARS AND STILL NO RECALL. ALL AT THE RISK OF THE VICTIMS THAT BOUGHT THESE CARS FROM FORD. WHY SHOULD THE OWNERS OF THE VEHICLES BE FORCED TO PAY FORD TO REPAIR THESE DEFECTIVE COMPONENTS EVERY 6-12 MONTHS. WHY SHOULD THE PUBLIC BE EXPOSED TO THE RISK OF CRASHES FROM THE DISTRACTION AND PEOPLE HAVING TO REPEATEDLY SLAM THEIR DOORS WHILE DRIVING DOWN THE ROAD TO TRY AND SATISFY THE DEFECTIVE SWITCHES? THE NHTSA NEEDS TO FORCE FORD TO DEVELOP A PERMANENT FIX FOR THIS ISSUE BEFORE KIDS FALL OUT OF A MOVING VEHICLE.
TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT THE DASHBOARD EXHIBITED FRACTURES AROUND THE PASSENGER SIDE AIR BAG AREA, WHICH CAUSED THE PASSENGER SIDE AIR BAG TO BE EXPOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. A LOCAL UNKNOWN DEALER WAS CONTACTED. THE DASHBOARD WAS NOT REPLACED. THE FAILURE MILEAGE …
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TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT THE DASHBOARD EXHIBITED FRACTURES AROUND THE PASSENGER SIDE AIR BAG AREA, WHICH CAUSED THE PASSENGER SIDE AIR BAG TO BE EXPOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. A LOCAL UNKNOWN DEALER WAS CONTACTED. THE DASHBOARD WAS NOT REPLACED. THE FAILURE MILEAGE WAS 68,000.
A WARNING PANEL DECLARING THAT THE DRIVER'S SIDE DOOR IS AJAR COMES UP WHEN THE DOOR IS NOT AJAR WHETHER WE ARE DRIVING OR STATIONARY. ALSO, ANOTHER PANEL DIRECTS ME TO PUT THE VEHICLE IN PARK WHEN ACCELERATING FROM A STOP. WHEN THE DOOR IS AJAR THE INTERIOR LIGHTS COME ON WHICH IS DANGEROUS AT NIGHT BECAUSE IT DIMINISHES VISI…
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A WARNING PANEL DECLARING THAT THE DRIVER'S SIDE DOOR IS AJAR COMES UP WHEN THE DOOR IS NOT AJAR WHETHER WE ARE DRIVING OR STATIONARY. ALSO, ANOTHER PANEL DIRECTS ME TO PUT THE VEHICLE IN PARK WHEN ACCELERATING FROM A STOP. WHEN THE DOOR IS AJAR THE INTERIOR LIGHTS COME ON WHICH IS DANGEROUS AT NIGHT BECAUSE IT DIMINISHES VISIBILITY. IT IS A SAFETY DEFECT.
HUNDREDS AND HUNDREDS OF PEOPLE WITH THIS SPECIFIC MODEL AND YEAR ARE REPORTING THE SAME ISSUE OF THE DOOR AJAR SENSOR GOING OUT. SOME PEOPLE SAY IT IS HAPPENING REPEATEDLY EVEN AFTER REPAIR. FORD HASN'T RECALLED IT THOUGH, AND IT IS COSTING AS MUCH AS $750 FOR CONSUMERS. MINE HAS BEEN OUT SINCE JUST AFTER BUYING THE CAR. THE FA…
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HUNDREDS AND HUNDREDS OF PEOPLE WITH THIS SPECIFIC MODEL AND YEAR ARE REPORTING THE SAME ISSUE OF THE DOOR AJAR SENSOR GOING OUT. SOME PEOPLE SAY IT IS HAPPENING REPEATEDLY EVEN AFTER REPAIR. FORD HASN'T RECALLED IT THOUGH, AND IT IS COSTING AS MUCH AS $750 FOR CONSUMERS. MINE HAS BEEN OUT SINCE JUST AFTER BUYING THE CAR. THE FACT THAT THE REPAIRS ARE NOT EVEN WORKING PERMANENTLY IS A BIGGER ISSUE TOO. THIS IS CLEARLY A MANUFACTURER PROBLEM AND NEEDS TO BE RESOLVED BY FORD. THIS IS A CONSTANT ISSUE REGARDLESS OF MOTION. STATIONARY VEHICLES AND MOVING VEHICLES ALIKE ARE SHOWING THIS ISSUE.
CLICKING BUT NOT STARTING
TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE SHIFTING INTO PARK, A "SHIFT TO PARK" MESSAGE APPEARED AND A BEEPING SOUND WAS HEARD. THE CONTACT ALSO STATED THAT THE INTERIOR LIGHTING AND INSTRUMENT PANEL LIGHTING REMAINED ILLUMINATED AFTER EXITING THE VEHICLE. THE CONTACT WOULD HAVE TO RE-ENTER THE VEHICLE, RESTART THE VEHICLE, A…
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TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE SHIFTING INTO PARK, A "SHIFT TO PARK" MESSAGE APPEARED AND A BEEPING SOUND WAS HEARD. THE CONTACT ALSO STATED THAT THE INTERIOR LIGHTING AND INSTRUMENT PANEL LIGHTING REMAINED ILLUMINATED AFTER EXITING THE VEHICLE. THE CONTACT WOULD HAVE TO RE-ENTER THE VEHICLE, RESTART THE VEHICLE, AND SHIFT THE GEAR SHIFTER SEVERAL TIMES UNTIL THE MESSAGE AND INTERIOR LIGHTING TURNED OFF. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE CONTACT RESEARCHED THE FAILURE ONLINE AND FOUND OTHER OWNERS WITH THE SAME FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000.
THE "DOOR AJAR" LIGHT STAYS ON AFTER CLOSING THE DOOR. PER SOCIAL MEDIA IT IS A KNOWN AND COMMON PROBLEM. BECAUSE THE ESTIMATE FOR DIAGNOSTICS AND REPLACEMENT (QUOTED BY FORD DEALERSHIP) OF A FAULTY SWITCH IN THE DOOR IS APPROXIMATELY $525.00, THERE ARE SOCIAL MEDIA SUGGESTIONS ON HOW TO DISABLE THE SWITCH (CUTTING A WIRE, ETC…
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THE "DOOR AJAR" LIGHT STAYS ON AFTER CLOSING THE DOOR. PER SOCIAL MEDIA IT IS A KNOWN AND COMMON PROBLEM. BECAUSE THE ESTIMATE FOR DIAGNOSTICS AND REPLACEMENT (QUOTED BY FORD DEALERSHIP) OF A FAULTY SWITCH IN THE DOOR IS APPROXIMATELY $525.00, THERE ARE SOCIAL MEDIA SUGGESTIONS ON HOW TO DISABLE THE SWITCH (CUTTING A WIRE, ETC.). DISABLING THE SWITCH COULD CAUSE A SAFETY HAZARD. I THINK A RECALL SHOULD IS IN ORDER. MY VEHICLE (2013 FORD EDGE) HAS 29,300 MILES ON IT. THE PROBLEM FIRST STARTING OCCURRING IN AUG. 2017 AND HAS STEADILY GOTTEN WORSE.
Official recalls
214V393000 · Power Train:axle Assembly:axle Shaft
Jul 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.
Consequence & remedy
Consequence: If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.
14V002000 · Fuel System, Gasoline
Jan 6, 2014
Ford Motor Company (Ford) is recalling certain model year 2012-2013 Edge vehicles manufactured from September 2, 2010, through April 25, 2013, and equipped with 2.0L engines. The fuel line pulse damper metal housing may crack as a result of an improper manufacturing process. A cracked fuel line pulse damper housing may result in a combination of fuel odor, weepage, or a continuous leak while the fuel system is pressurized.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Ford will notify owners, and dealers will replace the fuel line with one that does not have a damper, free of charge. The safety recall began on February 25, 2014. Owners may contact Ford at 1-866-436-7332. Ford's number for this recall is 13S13. IMPORTANT: This recall supersedes recall 12V-438. All vehicles that have been remedied under the previous recall need to have the current remedy applied.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1PE16012 · Door Ajar Warning Light Always On
Opened Sep 28, 2016 · Closed Mar 20, 2017
Status: closed (inferred from source dates) · Interior Lighting; Latches/locks/linkages; Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Additional source detail variants (3)
Interior Lighting
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.