NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
2,444 reports118,000 miles · Aug 3, 2018
Fuel/propulsion SystemService Brakes
FIRST MY ENGINE LIGHT WAS FLASHING WHEN ACCELERATING ONTO FREEWAY, THEN EVENTUALLY STAYED SOLID. CODE CAME BACK AS AIR SENSORS. I REPLACED O SENSORS UP AND DOWN LEAN BANK 2S, AND THE BRAKE BOOSTER WENT OUT ON ME COMPLETELY, FOLLOWED BY CAR STALLING EVERYTIME BRAKE WAS APPLIED FOR LONGER THEN 15 SECONDS ON AND OFF . LONG STORY SH…
Read full complaint
FIRST MY ENGINE LIGHT WAS FLASHING WHEN ACCELERATING ONTO FREEWAY, THEN EVENTUALLY STAYED SOLID. CODE CAME BACK AS AIR SENSORS. I REPLACED O SENSORS UP AND DOWN LEAN BANK 2S, AND THE BRAKE BOOSTER WENT OUT ON ME COMPLETELY, FOLLOWED BY CAR STALLING EVERYTIME BRAKE WAS APPLIED FOR LONGER THEN 15 SECONDS ON AND OFF . LONG STORY SHORT PAID 2,000 ON REPAIRS. THEN ALL THE SUDDEN ENGINE LIGHTS BACK ON FOLLOWED BY LOW TONE RUMBLE AND POWER LOSS WHEN ACCELERATING TO FAST. I ALREADY REPLACED SPARK PLUGS AND COIL PACKS ALL 6, AIR FILTER AND HAD 3 OIL CHANGES. SAD PART JUST PURCHASED THE CAR 7 MONTHS AGO. HAVOC MODULE TO CHANGE AC TO HEAT ALSO WENT OUT ON BOTH SIDES BUT I DISCONNECTED AN RECONNECTED BOX ON BOTH SIDES TO FIX MYSELF .DON'T KNOW IF IT MAKES A DIFFERENCE ON AIR PRESSURE NEEDED FOR ENGINE.
NHTSA ODI #11115634
75,000 miles · Aug 2, 2018
EngineFuel/propulsion SystemVehicle Speed Control
WHILE DRIVING DOWN ROAD (HIGHWAY) CAR GOES INTO A LIMP MODE AND WILL TRUST START SLOWING DOWN AND EVENTUALLY COMES TO A SLOW CRAWL LESS THAN 5 MPG.
NHTSA ODI #11115393
Mileage unknown · Aug 2, 2018
Unknown Or Other
WHEN THE VEHICLE IS PLACED INTO PARK AND THE MOTOR IS TURNED OFF A WARNING POPS UP ON THE SCREEN. THE WARNING SAYS "SHIFT INTO PARK".
NHTSA ODI #11115297
137,000 miles · Jul 31, 2018
Power Train
TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING APPROXIMATELY 20 MPH, THE TRANSMISSION FAILED. UPON STOPPING, THE VEHICLE WOULD NOT ACCELERATE AND A RATTLING AND KNOCKING SOUND COULD BE HEARD WITHIN THE TRANSMISSION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MA…
Read full complaint
TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING APPROXIMATELY 20 MPH, THE TRANSMISSION FAILED. UPON STOPPING, THE VEHICLE WOULD NOT ACCELERATE AND A RATTLING AND KNOCKING SOUND COULD BE HEARD WITHIN THE TRANSMISSION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE DEALER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 137,000. *TT CONSUMER STATED POWER TRANSFER CASE OIL LEAKER. SOME HOW OIL LEAKED FROM POWER TRANSFER CASE OUT IS A SEALED UNIT. COST OF REPAIR $2,000.00. THIS PROBLEM EXIST IN MANY FORD EDGES NOT JUST MINE. IT'S A MANUFACTURING PROBLEM THAT NEEDS TO BE LOOKED AT. UPDATED 10/16/18*JB
NHTSA ODI #11114924
26,000 miles · Jul 30, 2018
Electrical System
DRIVERS DOOR LATCH ASSEMBLY SENSOR DEFECTIVE ,TELLS DRIVER THE DOOR IS OPEN AND YOU HAVE TO CHECK IT CONSTANTLY ,SOME TIMES IT GOES AWAY AND SOME TIMES IT DOES NOT
NHTSA ODI #11114666
62,242 miles · Jul 24, 2018
Service Brakes
THE BRAKE BOOSTER FAILED INSPECTION FOR TOTAL PARTS AND LABOR COST OF $672. SOME 2013 FORD EDGES WERE RECALLED FOR THIS BUT NOT MINE. I CALLED FORD MOTOR COMPANY TO INQUIRE BUT ONCE I STATED MY QUESTION, REPRESENTATIVE HUNG UP. I TRIED CALLING BACK BUT NO ONE PICKED UP. I WANT TO KNOW WHY MY SPECIFIC EDGE WAS NOT INCLUDED WHEN I…
Read full complaint
THE BRAKE BOOSTER FAILED INSPECTION FOR TOTAL PARTS AND LABOR COST OF $672. SOME 2013 FORD EDGES WERE RECALLED FOR THIS BUT NOT MINE. I CALLED FORD MOTOR COMPANY TO INQUIRE BUT ONCE I STATED MY QUESTION, REPRESENTATIVE HUNG UP. I TRIED CALLING BACK BUT NO ONE PICKED UP. I WANT TO KNOW WHY MY SPECIFIC EDGE WAS NOT INCLUDED WHEN IT OBVIOUSLY SHOULD HAVE BEEN.
NHTSA ODI #11113342
50,000 miles · Jul 23, 2018
Service Brakes
WHEN APPLYING THE BRAKES, THE PEDAL FEELS SPONGEY AND THE CAR FEELS AS IF IT IS NOT GOING TO STOP. IN ORDER TO MAKE IT STOP, YOU HAVE TO APPLY MORE PRESSURE ON THE BRAKES THAN NORMAL. I FIRST NOTICED IT WHILE I WAS BACKING OUT OF A PARKING SPACE, BUT IT ALSO OCCURS ANY TIME YOU HAVE TO COME TO A COMPLETE STOP. WE TOOK IT IN TO …
Read full complaint
WHEN APPLYING THE BRAKES, THE PEDAL FEELS SPONGEY AND THE CAR FEELS AS IF IT IS NOT GOING TO STOP. IN ORDER TO MAKE IT STOP, YOU HAVE TO APPLY MORE PRESSURE ON THE BRAKES THAN NORMAL. I FIRST NOTICED IT WHILE I WAS BACKING OUT OF A PARKING SPACE, BUT IT ALSO OCCURS ANY TIME YOU HAVE TO COME TO A COMPLETE STOP. WE TOOK IT IN TO A REPAIR SHOP AND WAS TOLD THAT THE POWER BOOST WAS BAD AND THAT THIS IS A KNOWN ISSUE WITH THE EDGE. WE THEN TOOK IT IN TO A FORD DEALERSHIP AND CONFIRMED THAT IT WAS THE POWER BOOST PROBLEM AND THE MASTER CYLINDER MIGHT ALSO BE AFFECTED. WHILE SEARCHING ONLINE, WE FOUND THAT IT IS INDEED A KNOWN PROBLEM WITH 2010-2013 FORD EDGE. OUR COMPLAINT IS THAT IF THIS IS AN ISSUE WITH THESE CARS, WHY ISN'T THERE A RECALL? THIS IS A DANGEROUS PROBLEM. WE ALSO FOUND THAT FORD WILL COVER THE REPAIRS FOR THIS PROBLEM ONLY IF YOU HAVE AN EXTENDED WARRANTY. UNFORTUNATELY, WE DO NOT HAVE ONE AND THEREFORE MUST PAY THE ENTIRE COST FOR A DEFECT THAT IS KNOWN TO OCCUR WITH THESE CARS. MY 2013 EDGE HAS ONLY ABOUT 50,000 MILES AND I FEEL THAT FORD SHOULD BE RECALLING AND FIXING THIS DANGEROUS FLAW. THE CONSUMER SHOULD NOT HAVE TO PAY FOR FORD'S MANUFACTURING DEFECT. COVERAGE SHOULD BE EXTENDED TO ALL FORD EDGE OWNERS WHOSE CARS HAVE THIS MANUFACTURING DEFECT REGARDLESS.
NHTSA ODI #11113125
101,000 miles · Jul 23, 2018
Service Brakes
TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING 55 MPH, THE BRAKES MALFUNCTIONED WHEN THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE FAILED TO IMMEDIATELY STOP. THE DEALER (DON DAVIS FORD LINCOLN, 633 N WATSON RD, ARLINGTON, TX 76011, (877) 417-2317) DIAGNOSED THAT THE BRAKE BOOSTER WAS FAULTY, BUT DECLINED TO REPAIR THE VEH…
Read full complaint
TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING 55 MPH, THE BRAKES MALFUNCTIONED WHEN THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE FAILED TO IMMEDIATELY STOP. THE DEALER (DON DAVIS FORD LINCOLN, 633 N WATSON RD, ARLINGTON, TX 76011, (877) 417-2317) DIAGNOSED THAT THE BRAKE BOOSTER WAS FAULTY, BUT DECLINED TO REPAIR THE VEHICLE UNDER AN EXTENDED WARRANTY. THE MANUFACTURER INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN THE EXTENDED WARRANTY PROGRAM BECAUSE THE VEHICLE WAS MANUFACTURED AFTER MARCH OF 2013. THE FAILURE MILEAGE WAS 101,000.
NHTSA ODI #11113124
105,000 miles · Jul 22, 2018
Electrical System
DRIVERS SIDE DOOR AJAR SENSOR RANDOMLY SOUNDS OFF. THIS STARTED ON OR AROUND 7/2/2018 WHEN THE VEHICLE WAS STATIONARY. HOWEVER, IT HAS SINCE PROGRESSED TO RANDOMLY DO IT WHILE IN MOTION, ON A CITY STREET OR A HIGHWAY. THIS CAUSES ALL INTERIOR LIGHTS TO COME ON, EVEN IN HOURS OF DARKNESS.
NHTSA ODI #11112937
Mileage unknown · Jul 22, 2018
Service Brakes
EACH TIME I PRESSED THE BRAKE PEDAL TO STOP MY 2013 FORD EDGE ON CITY STREETS AND ON INTERSTATES, THE BRAKE MADE A HISSING SOUND AND WAS DIFFICULT TO PUSH TO STOP MY VEHICLE. I NOTICED THE PROBLEM JUNE 21 2018 SHORTLY BEFORE GOING OUT OF TOWN. UPON RETURNING, I MADE AN APPOINTMENT AT A LOCAL FORD DEALERSHIP FOR JULY 12. THE SERV…
Read full complaint
EACH TIME I PRESSED THE BRAKE PEDAL TO STOP MY 2013 FORD EDGE ON CITY STREETS AND ON INTERSTATES, THE BRAKE MADE A HISSING SOUND AND WAS DIFFICULT TO PUSH TO STOP MY VEHICLE. I NOTICED THE PROBLEM JUNE 21 2018 SHORTLY BEFORE GOING OUT OF TOWN. UPON RETURNING, I MADE AN APPOINTMENT AT A LOCAL FORD DEALERSHIP FOR JULY 12. THE SERVICE DEPARTMENT EMPLOYEE TOLD ME THAT THE BRAKE BOOSTER HAD TO BE REPLACED. MY VEHICLE'S COMPUTER SYSTEM SHOWED THAT MY BRAKES WERE OKAY, SO THIS MAJOR REPAIR OF $732 SURPRISED ME. AFTER RESEARCHING THE FORD CUSTOMER SATISFACTION PROGRAM 13NO2, I DISCOVERED MY VEHICLE WASN'T INCLUDED IN THIS EXTENDED WARRANTY FOR BRAKE BOOSTERS. THE EDGE MANUFACTURING CUT OFF DATE WAS MARCH 28, 2013 AND MY EDGE WAS MANUFACTURED MAY 2, 2013. I CONTACTED THE FORD CUSTOMER SERVICE DEPARTMENT TO EXPRESS CONCERN THAT MY EDGE EXHIBITED THE SAME BRAKING PROBLEMS AS THOSE THAT WERE COVERED IN THE EXTENDED WARRANTY PROGRAM.I WAS ASSIGNED A CASE NUMBER AND WAS TOLD MY CASE WAS ESCALATED TO THE SERVICE MANAGER WHO WOULD REVIEW IT. MY RECEIPT FROM THE DEALERSHIP STATES THAT THE BRAKE BOOSTER WAS FAULTY AND I CALLED FORD'S CUSTOMER SERVICE DEPARTMENT WHEN THE REPAIR WAS COMPLETE. I WAS TOLD THAT FORD WOULD NOT ASSIST ME FINANCIALLY WITH ALL OR PART OF THE COST TO REPLACE THE BRAKE BOOSTER. BECAUSE OF MY RESEARCH, I KNOW I AM NOT THE ONLY 2013 FORD EDGE OWNER WHOSE FAULTY BRAKE BOOSTER HAS HAD TO BE REPLACED AT THE OWNERS' EXPENSE. THE BRAKE BOOSTER FAILURE IS A SAFETY HAZARD FOR THE VEHICLE DRIVER AS WELL AS OTHERS ON THE ROADS. I HAVE INCLUDED A SCAN OF MY REPAIR RECEIPT AND A SCAN OF THE CHAT I HAD WITH THE FORD CUSTOMER SERVICE REPRESENTATIVE.
NHTSA ODI #11112902
Official recalls
2Jul 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.
Consequence & remedy
Consequence: If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.
Jan 6, 2014
Ford Motor Company (Ford) is recalling certain model year 2012-2013 Edge vehicles manufactured from September 2, 2010, through April 25, 2013, and equipped with 2.0L engines. The fuel line pulse damper metal housing may crack as a result of an improper manufacturing process. A cracked fuel line pulse damper housing may result in a combination of fuel odor, weepage, or a continuous leak while the fuel system is pressurized.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Ford will notify owners, and dealers will replace the fuel line with one that does not have a damper, free of charge. The safety recall began on February 25, 2014. Owners may contact Ford at 1-866-436-7332. Ford's number for this recall is 13S13. IMPORTANT: This recall supersedes recall 12V-438. All vehicles that have been remedied under the previous recall need to have the current remedy applied.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1PE16012 · Door Ajar Warning Light Always On
Opened Sep 28, 2016 · Closed Mar 20, 2017
Status: closed (inferred from source dates) · Interior Lighting; Latches/locks/linkages; Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Additional source detail variants (3)
Interior Lighting
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Illustration