Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
1380–25K
40825–50K
39750–75K
22375–100K
211100–150K
61150K+
1,438 reports with mileage · 363 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Electrical System. Review the 686 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Structure. Review the 274 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Service Brakes. Review the 261 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
23 crash reports4 fire reports7 injury reports
What owners actually said
1,801 reports
40,000 miles · Sep 6, 2016
Unknown Or Other
I WAS ON MY WAY TO WORK ON 9/2/16 MAKING A LEFT HAND TURN WHEN I LOSS ACCELERATION. THE CAR WAS STILL RUNNING BUT I HAD NO GAS PEDAL. I WAS ABLE TO LIMP TO THE SIDE OF THE ROAD, THANK GOD I DID NOT GET REAR ENDED. THE PANEL SHOWED A WRENCH. I WAS TOWED TO A SHOP AND THEY CLEANED THE THROTTLE BODY AND SAID I SHOULD BE GOOD TO …
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I WAS ON MY WAY TO WORK ON 9/2/16 MAKING A LEFT HAND TURN WHEN I LOSS ACCELERATION. THE CAR WAS STILL RUNNING BUT I HAD NO GAS PEDAL. I WAS ABLE TO LIMP TO THE SIDE OF THE ROAD, THANK GOD I DID NOT GET REAR ENDED. THE PANEL SHOWED A WRENCH. I WAS TOWED TO A SHOP AND THEY CLEANED THE THROTTLE BODY AND SAID I SHOULD BE GOOD TO GO. WELL YESTERDAY GOT UP TO GO TO THE GROCERY STORE AND THE SAME THING HAPPENED, NO ACCELERATION. IT TOOK ME 20 MINS TO GET AROUND THE BLOCK AND BACK INTO MY GARAGE. MY CAR ONLY HAS APPX. 40,000 MILES AND I FEEL IT IS UNSAFE TO DRIVE. UPON RESEARCHING THIS PROBLEM I AM NOT THE ONLY ONE HAVING THIS PROBLEM. AS YOU CAN SEE HEAR HTTP://WWW.CARCOMPLAINTS.COM/FORD/EDGE/2011/ENGINE/LOSES_POWER_WRENCH_LIGHT_ON.SHTML. I FEEL LIKE FORD'S IS WAITING FOR SOMEONE TO GET HURT OR WORSE TO ADDRESS THIS ISSUE. ANY HELP YOU MAY OFFER WOULD BE APPRECIATED.
NHTSA ODI #10903708
53,000 miles · Sep 5, 2016
Exterior Lighting
TAMARA RECALL. FORD EDGE 2011 : DOOR AJAR LIGHT WON'T TURN OFF WHEN DOOR IS CLOSED. DOME LIGHTS STAY ON, AND CAN BE VERY DANGEROUS WHEN DRIVING AT NIGHT
NHTSA ODI #10903685
Mileage unknown · Sep 4, 2016
Electrical System
DRIVER-SIDE DOOR LATCH. CONSTANT DOOR AJAR ALERT. WILL NOT ALLOW DOORS TO LOCK AND INTERIOR LIGHTS STAY ON. THIS HAS BEEN ONGOING FOR A MONTH PRIOR TO THIS POST.
NHTSA ODI #10903559
20,000 miles · Sep 3, 2016
Electrical System
DRIVER SIDE FRONT DOOR SWITCH FAILED. DOOR AJAR LIGHT ALWAYS ON. DOORS WILL NOT AUTO LOCK WHEN DRIVING DUE TO THE COMPUTER THINKING THE DOOR IS STILL OPEN. DOME LIGHTS ARE ALWAYS WHICH SHORTENS THE LIFE OF THE BATTERY.
NHTSA ODI #10903479
50,000 miles · Aug 31, 2016
Unknown Or Other
DOOR LATCH AND DOOR AJAR LIGHT ISSUES. WHEN THE DOOR IS CLOSED, THE DOOR AJAR WARNING LIGHT REMAINS ON. THIS CAUSES SEVERAL SAFETY ISSUES. IT WILL NOT ALLOW FOR THE DOOR TO LOCK. THE DOME LIGHTS REMAIN ON WHETHER THE VEHICLE IS PARKED OR DRIVING. THE DOMES LIGHTS REMAINING ON WILL ALSO DRAIN THE CAR BATTERY. IT HAS BEEN REPAIRED…
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DOOR LATCH AND DOOR AJAR LIGHT ISSUES. WHEN THE DOOR IS CLOSED, THE DOOR AJAR WARNING LIGHT REMAINS ON. THIS CAUSES SEVERAL SAFETY ISSUES. IT WILL NOT ALLOW FOR THE DOOR TO LOCK. THE DOME LIGHTS REMAIN ON WHETHER THE VEHICLE IS PARKED OR DRIVING. THE DOMES LIGHTS REMAINING ON WILL ALSO DRAIN THE CAR BATTERY. IT HAS BEEN REPAIRED BY THE DEALER TWO TIMES PRIOR, BUT THE REPAIR DOESN'T LAST LONG. THIS IS A MAJOR ISSUE FOR THE VEHICLE.
NHTSA ODI #10899782
55,000 miles · Aug 30, 2016
Electrical System
TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE DRIVING 30 MPH, THE INTERIOR LIGHTING ILLUMINATED. THE FOLLOWING DAY, THE SECURITY ALARM SOUNDED ON AND OFF CONSTANTLY. ONCE THE CONTACT ENTERED THE VEHICLE, THE DOOR AJAR INDICATOR ILLUMINATED. THE CONTACT WAS STRANDED MANY TIMES DUE TO THE FAILURES. THE DEALER WAS NOTIFIED. THE VEHI…
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TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE DRIVING 30 MPH, THE INTERIOR LIGHTING ILLUMINATED. THE FOLLOWING DAY, THE SECURITY ALARM SOUNDED ON AND OFF CONSTANTLY. ONCE THE CONTACT ENTERED THE VEHICLE, THE DOOR AJAR INDICATOR ILLUMINATED. THE CONTACT WAS STRANDED MANY TIMES DUE TO THE FAILURES. THE DEALER WAS NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE FAILURE MILEAGE WAS 55,000.
NHTSA ODI #10899655
Mileage unknown · Aug 30, 2016
Electrical System
DOOR AJAR LIGHT - STAYS ON AND KEEPS THE INTERIOR LIGHTS ON. ALL DOORS ARE SHUT, AND LIGHTS STILL STAY ON BECAUSE OF DOOR AJAR LIGHT. IT HAS KILLED THE BATTERY SEVERAL TIMES LEAVING ME STRANDED IN SEVERAL PLACES.
NHTSA ODI #10899644
Mileage unknown · Aug 27, 2016
Electrical SystemExterior LightingService Brakes
LIGHTS STAY ON AFTER PARKING INSIDE AND MIRROR LIGHTS. WHEN DRIVING INTERIOR LIGHTS STAY ON TIL A CERTAIN SPEED BUT DOORS DO NOT LOCK AND DOOR AJAR LIGHT STAYS ON. THE DOORS LOCK AND THE DOOR LIGHT GOES OFF SPONTANEOUSLY. ALSO BRAKES FEEL SPONGY AND PEDAL FEELS LIKE IT GOES TO THE FLOOR.
NHTSA ODI #10901956
68,800 miles · Aug 24, 2016
Unknown Or Other
TWO DOOR AJAR LIGHTS ON OUR 2011 EDGE REMAIN ON AT ALL TIMES. BEA AIDE OF THIS I AM FORCED TO DRIVE AT NIGHT WITH THE INTERIOR LIGHTS ON. THIS IS UNSAFE AND VERY DISTRACTING FOR US AND OTHER DRIVERS. ONE OF THESE DOORS IS MY DAUGHTERS WHICH WE ARE VERY UNEASY ABOUT. WE ARE AWARE HOW BIG THIS PROBLEM IS AND PEOPLE ARE DESPERATE F…
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TWO DOOR AJAR LIGHTS ON OUR 2011 EDGE REMAIN ON AT ALL TIMES. BEA AIDE OF THIS I AM FORCED TO DRIVE AT NIGHT WITH THE INTERIOR LIGHTS ON. THIS IS UNSAFE AND VERY DISTRACTING FOR US AND OTHER DRIVERS. ONE OF THESE DOORS IS MY DAUGHTERS WHICH WE ARE VERY UNEASY ABOUT. WE ARE AWARE HOW BIG THIS PROBLEM IS AND PEOPLE ARE DESPERATE FOR HELP!!! I WROTE TO FORD BUT THEY SAID THEY CAN'T HELP BECAUSE THERE ARE NO RECALLS AND THEY CAN'T FIND ANY RECORD OF OUR CAR BEING AT A FORD DEALER SO I JUST SENT THEM THE INVOICE. I CANNOT BELIEVE THERE ARE SO MANY VEHICLES WITH THE SAME PROBLEM AND FORD WON'T DO ANYTHING ABOUT IT.
NHTSA ODI #10898371
30,000 miles · Aug 19, 2016
Unknown Or Other
AFTER THE CAR IS SRARTED THE DOOR AJAR WARNING IS DISPLAYED. THE WARNING CAN BE CLEARED, BUT THE POWER DOOR LOCKS MALFUNCTION. THE DOORS WILL LOCK,BUT THEY IMEDIATLY UNLOCK. THIS IS THE CASE ANYTIME, ANYWHERE THE CAR IS RUNNING. GOING ON FOR SEVERAL MONTHS.
FORD IS RECALLING CERTAIN MODEL YEAR 2011 FORD F-150, F-250, F-350, F-450, F-550, EDGE, AND LINCOLN MKX TRUCKS MANUFACTURED FROM OCTOBER 25, 2010, THROUGH NOVEMBER 20, 2010. THESE VEHICLES WERE INSPECTED USING INTEGRATED DIAGNOSTIC SYSTEM (IDS) THAT HAD A CUSTOM SOFTWARE ROUTINE TO READ THE SUSPECT BODY CONTROL MODULE (BCM) SERIAL NUMBER. BASED ON THE SERIAL NUMBER THE BCM WAS EITHER NOT AFFECTED OR REPLACED. THE CUSTOM SOFTWARE ROUTINE WAS NOT READING THE CORRECT SET OF CHARACTERS, AND WAS NOT ABLE TO IDENTIFY A BCM THAT REQUIRED REPLACEMENT AFFECTED BCMS MAY HAVE THE POTENTIAL FOR AN INTERNAL SHORT.
Consequence & remedy
Consequence: IF AN ELECTRICAL SHORT DEVELOPS, AN OVERHEATING CONDITION MAY OCCUR WHICH COULD RESULT IN A VEHICLE FIRE.
Remedy: DEALER WILL INSPECT THE BODY CONTROL MODULE AND IF NECESSARY REPLACE IT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 7, 2011. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
FORD IS RECALLING CERTAIN MODEL YEAR 2011 F-150, F-250, F-350, F-450, F-550, EDGE AND LINCOLN MKX VEHICLES. DURING A SIX-DAY PRODUCTION PERIOD, THE SUPPLIER OF THE BODY CONTROL MODULE MANUFACTURED MODULES THAT MAY HAVE THE POTENTIAL FOR AN INTERNAL SHORT.
Consequence & remedy
Consequence: IF AN ELECTRICAL SHORT DEVELOPS, AN OVERHEATING CONDITION MAY OCCUR WHICH CAN RESULT IN AN UNATTENDED VEHICLE FIRE.
Remedy: DEALER WILL REPLACE THE BODY CONTROL MODULE IF NECESSARY FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 11, 2011. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
FORD IS RECALLING CERTAIN MODEL YEAR 2011 EDGE AND LINCOLN MKX VEHICLES MANUFACTURED FROM JULY 1, 2010, THROUGH OCTOBER 8, 2010. THESE VEHICLES WERE SHIPPED WITH INCORRECTLY CONFIGURED ELECTRONIC MODULE SETTINGS THAT DISABLE THE LOCKING FUNCTION OF THE LIFTGATE. ACCORDINGLY, THE VEHICLES FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 206, "DOOR LOCKS AND DOOR RETENTION COMPONENTS."
Consequence & remedy
Consequence: THE LIFTGATE LOCK MAY BE DISABLED AND THE DRIVER MAY NOT BE ABLE TO LOCK THE LIFTGATE USING INTERIOR LOCK SWITCHES OR REMOTE KEY FOB BUTTONS.
Remedy: FORD WILL NOTIFY OWNERS AND DEALERS WILL HAVE THE AFFECTED CONTROL MODULES UPDATED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 1, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Additional source detail variants (3)
Interior Lighting
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
2011 Ford Edge Problems, Complaints & Recalls | Skip That Year
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