NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
1,801 reports43,700 miles · Sep 11, 2014
EngineFuel/propulsion SystemPower Train
I HAD JUST PURCHASED MY 2011 FORD EDGE SEL DRIVING IT FOR THE FIRST TIME AFTER DRIVING IT HOME. I WAS DRIVING ON A TWO LANE HWY WHEN I LOST POWER, A WARNING CAME UP ON THE DASH AWD OFF WITH THE LITTLE TOOL BESIDE IT. I HAD TO COAST OFF TO THE SIDE OF THE ROAD AND THANKFULLY THERE WAS A PLACE TO PULL OVER. I WAITED A FEW MINUTES …
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I HAD JUST PURCHASED MY 2011 FORD EDGE SEL DRIVING IT FOR THE FIRST TIME AFTER DRIVING IT HOME. I WAS DRIVING ON A TWO LANE HWY WHEN I LOST POWER, A WARNING CAME UP ON THE DASH AWD OFF WITH THE LITTLE TOOL BESIDE IT. I HAD TO COAST OFF TO THE SIDE OF THE ROAD AND THANKFULLY THERE WAS A PLACE TO PULL OVER. I WAITED A FEW MINUTES THEN RESTARTED THE CAR AND IT DROVE FINE UNTIL 1 WEEK LATER WHILE I WAS DRIVING ON THE INTERSTATE IT DID THE EXACT SAME THING, THE CAR SHUT DOWN AGAIN. I DID MAKE IT TO THE SIDE OF THE ROAD THIS TIME IT DID NOT WANT TO START SO I WAITED ALITTLE LONGER AND TRIED AGAIN AND IT DID START BACK UP. I PULLED OUT AND LESS THAN 1/2 MILE DOWN THE ROAD IT SHUT DOWN AGAIN. I MANAGED TO GET IT TO THE SIDE OF THE ROAD TURNED EVERYTHING OFF RESTARTED IT AGAIN. ALL OF THIS HAPPENED AT NIGHT WITH JUST ME AND MY SON, WE WERE SCARED TO DEATH . I DID MAKE IT HOME THAT NIGHT. I CALLED THE DEALERSHIP WHERE I PURCHASED THE CAR AND WAS TOLD THAT THEY COULDN'T SEE ME UNTIL 1 WEEK AND 2 DAYS LATER. I TOOK IT TO THE DEALERSHIPS SERVICE DEPT TODAY AND WAS TOLD THAT THEY CAN'T HELP ME WITH MY CAR SINCE IT IS A FORD AND THEY ARE A CHEVY DEALER AND I NEED TO TAKE IT TO THEIR FORD DEALERSHIP. I SHOULD HAVE BEEN TOLD THIS BEFORE I DROVE AN UNSAFE CAR 45 MINUTED DOWN THE ROAD. AFTER COMPLAINING TO THE SALESMAN WHO SOLD ME THE CAR , THEY ARE GOING TO TAKE IT TO THE FORD SERVICE DEPT FOR ME (ITS 3HRS FROM MY HOUSE) BUT THAT IS NOT UNTIL NEXT WEEK. I AM STUCK WITH AN UNSAFE CAR TO DRIVE THAT I JUST PURCHASED AND HAVEN'T EVEN MADE THE FIRST PAYMENT . *TR
NHTSA ODI #10632573
80,000 miles · Sep 11, 2014
Power TrainVehicle Speed Control
I WAS DRIVING ALONG ON A 2 LANE HIGHWAY WHEN ALL OF A SUDDEN I HAD NO POWER IN THE GAS PEDAL, AND AN ORANGE WRENCH LIGHT POPPED UP IN MY DASH. I PULLED OFF THE ROAD AND PUT MY CAR IN PARK. IT WAS IDLING VERY ROUGH. I TURNED THE CAR OFF AND AFTER A FEW MINUTES I CRANKED IT BACK UP AND IT WAS FINE. I TOOK IT TO TALLAHASSEE FOR…
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I WAS DRIVING ALONG ON A 2 LANE HIGHWAY WHEN ALL OF A SUDDEN I HAD NO POWER IN THE GAS PEDAL, AND AN ORANGE WRENCH LIGHT POPPED UP IN MY DASH. I PULLED OFF THE ROAD AND PUT MY CAR IN PARK. IT WAS IDLING VERY ROUGH. I TURNED THE CAR OFF AND AFTER A FEW MINUTES I CRANKED IT BACK UP AND IT WAS FINE. I TOOK IT TO TALLAHASSEE FORD ON MAGNOLIA. WHEN I GOT THERE AND TOLD THE SERVICE GUY WHAT THE PROBLEM WAS HE IMMEDIATELY SAID IT WAS THE THROTTLE BODY. TWO DAYS LATER HE CALLED AND SAID THEY REPLACED THE PCM. IT WAS FINE FOR 24 HOURS THEN IT DID THE SAME THING AGAIN IN DOWNTOWN TRAFFIC. I TOOK IT BACK TO FORD AND THEY REPLACED MY DIRTY AIR FILTER AND THAT WAS IT. NOW IT'S BACK AT FORD RIGHT NOW, BECAUSE THE PROBLEM IS NOW HAPPENING MORE FREQUENTLY AND IS VERY DANGEROUS AS I DO A LOT OF INTERSTATE DRIVING, AND THEY JUST CALLED TO TELL ME IT'S THE THROTTLE BODY AND IT WOULD BE NEARLY $600 TO REPLACE IT. I FEEL LIKE I'VE GOTTEN THE RUN AROUND! *TR
NHTSA ODI #10632380
44,150 miles · Sep 10, 2014
Fuel/propulsion SystemVehicle Speed Control
ACCELERATOR BECAME UNRESPONSIVE IN HEAVY TRAFFIC AT SPEED CREATING A VERY DANGEROUS SITUATION. THE ENGINE WAS RUNNING BUT YOU WERE UNABLE TO ACCELERATE, HAD TO MANEUVER OUT OF TRAFFIC ON TO THE SHOULDER OF THE ROAD AND WAIT IN HIGH VOLUME TRAFFIC TO BE TOWED. *TR
NHTSA ODI #10632205
63,000 miles · Sep 10, 2014
Electrical SystemEnginePower Train
WHEN DRIVING MY FORD EDGE DOWN THE HIGHWAY, IT SUDDENLY LOSES POWER AND HAVE TO PULL OFF ROAD. HAS HAPPENED 3X SO TOOK TO DEALERSHIP AND THEY WANT $900 TO FIX! REALLY CAN'T BELIEVE A THROTTLE BODY GOES OUT AFTER 3 YEARS. *TR
NHTSA ODI #10632087
65,600 miles · Sep 8, 2014
Engine
TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE DRIVING APPROXIMATELY 20 MPH, THE SERVICE ENGINE INDICATOR ILLUMINATED AND THE VEHICLE SUDDENLY SHOOK AND VIBRATED VIOLENTLY. THE VEHICLE OPERATED NORMALLY ONCE IT WAS TURNED OFF AND RESTARTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS U…
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TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE DRIVING APPROXIMATELY 20 MPH, THE SERVICE ENGINE INDICATOR ILLUMINATED AND THE VEHICLE SUDDENLY SHOOK AND VIBRATED VIOLENTLY. THE VEHICLE OPERATED NORMALLY ONCE IT WAS TURNED OFF AND RESTARTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 65,600.
NHTSA ODI #10631573
20,170 miles · Sep 7, 2014
EngineFuel/propulsion SystemVehicle Speed Control
WAS DRIVING IN BUSY RESIDENTIAL AREA AND THE CAR STARTED TO SHUDDER AND EVENTUALLY LOST ALL POWER TO THE ENGINE AND THE DASHBOARD DISPLAYED A WRENCH SYMBOL. IT SEEMED LIKE IT WAS GOING TO STALL. I WAS ABLE TO GET TO THE SIDE OF THE ROAD. I THEN TURNED THE ENGINE OFF AND UPON RESTARTING WAS ABLE TO DRIVE THE SHORT DISTANCE TO TH…
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WAS DRIVING IN BUSY RESIDENTIAL AREA AND THE CAR STARTED TO SHUDDER AND EVENTUALLY LOST ALL POWER TO THE ENGINE AND THE DASHBOARD DISPLAYED A WRENCH SYMBOL. IT SEEMED LIKE IT WAS GOING TO STALL. I WAS ABLE TO GET TO THE SIDE OF THE ROAD. I THEN TURNED THE ENGINE OFF AND UPON RESTARTING WAS ABLE TO DRIVE THE SHORT DISTANCE TO THE DEALER. THE DEALER PERFORMED A PCM REPROGRAM. PER THE DIAGNOSTIC NOTES, AFTER GETTING A CODE OF P260F THEY REPROGRAMMED THE CAR TO THE LATEST CALIBRATION, TEST DROVE IT (APPROX 9 MILES) AND NO SIGN OF THE PROBLEM. I PICKED THE CAR UP ON FRIDAY, SEPT 5. TODAY, SEPT 7, 2014, JUST 2 DAYS AFTER "FIXING" THE PROBLEM, THE EXACT SAME THING HAPPENED. SIMILAR SPEED, CAR STARTED TO SHAKE AND UNRESPONSIVE TO ACCELERATOR. FORTUNATELY, I WAS AT NEARLY THE SAME LOCATION SO I WAS ABLE TO GET TO THE SIDE OF THE ROAD WITHOUT INCIDENT. AFTER RESEARCHING THE ISSUE, THIS APPEARS TO A PRETTY COMMON PROBLEM IN THE FORD EDGE OWNER COMMUNITY. HOWEVER, IF THIS ISSUE WERE TO HAPPEN WHILE DRIVING ON A FREEWAY, THE OUTCOME MIGHT BE VERY DIFFERENT. HOPING SOMEONE CAN HELP WITH THIS ISSUE. I NO LONGER FEEL SAFE DRIVING THIS CAR. *TR
NHTSA ODI #10631336
35,500 miles · Sep 4, 2014
Electrical System
DOOR AJAR LIGHT STAYS ON AND CAN NOT LOCK VEHICLE DOORS... STAYS ON EVEN WHILE DRIVING... OPEN AND CLOSE DOOR SEVERAL TIMES MAY OR MAY NOT CAUSE DOOR AJAR LIGHTS TO GO OUT.. USUALLY NOT.... BATTERY RUNS DOWN... CAN'T LEAVE VEHICLE AT STORE OR WORK LOCATION BECAUSE OF DOORS NOT LOCKING... FORD DEALER DID A "REPAIR" IN FEBRU…
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DOOR AJAR LIGHT STAYS ON AND CAN NOT LOCK VEHICLE DOORS... STAYS ON EVEN WHILE DRIVING... OPEN AND CLOSE DOOR SEVERAL TIMES MAY OR MAY NOT CAUSE DOOR AJAR LIGHTS TO GO OUT.. USUALLY NOT.... BATTERY RUNS DOWN... CAN'T LEAVE VEHICLE AT STORE OR WORK LOCATION BECAUSE OF DOORS NOT LOCKING... FORD DEALER DID A "REPAIR" IN FEBRUARY 2014 THAT LASTED UNTIL MID AUGUST 2014.. FORD SAYS THIS IS NOT A RECALL EVENT...????? THIS STARTED DURING THE WARRANTY PERIOD, BUT GOT WORSE... WHEN WE REALIZED THAT THE PROBLEM WAS GETTING WORSE, THE WARRANTY PERIOD WAS OVER.. BY LESS THAN 800 MILES... *TR
NHTSA ODI #10630726
Mileage unknown · Sep 3, 2014
Electrical System
DOOR AJAR CAME ON WON'T SHUT OFF CAN'T LOCK DOORS. SAFETY IF SOMEONE CAN GET IN CAR WHILE YOUR DRIVING. *TR
NHTSA ODI #10630427
50,000 miles · Sep 2, 2014
Electrical SystemLatches/locks/linkages
TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE DOOR AJAR WARNING INDICATOR ILLUMINATED WHEN ALL THE DOORS WERE CLOSED. THE INTERIOR LIGHTING ILLUMINATED AND CAUSED THE VEHICLE'S BATTERY TO LOSE POWER. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE DEALER STATED THAT THE ELECTRONIC SENSOR ON THE DOOR LATCH NE…
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TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE DOOR AJAR WARNING INDICATOR ILLUMINATED WHEN ALL THE DOORS WERE CLOSED. THE INTERIOR LIGHTING ILLUMINATED AND CAUSED THE VEHICLE'S BATTERY TO LOSE POWER. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE DEALER STATED THAT THE ELECTRONIC SENSOR ON THE DOOR LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
NHTSA ODI #10630180
50,042 miles · Sep 2, 2014
Power Train
THE ENGINE REMAINS RUNNING, BUT VEHICLE LOOSES ALL POWER TO THE WHEELS AND SUDDENLY STOPS. THIS HAS OCCURRED AT VARIOUS SPEEDS FROM 25 MPH ON A COUNTY ROAD TO 55 MPH ON AN INTERSTATE. IT IS UNSAFE AND THE CAR IS UNABLE TO MANEUVERED TO THE SIDE OF THE ROAD. THIS CLEARLY IS A ISSUE WITH THE MANUFACTURE OF THE VEHICLE, AND DRAMATI…
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THE ENGINE REMAINS RUNNING, BUT VEHICLE LOOSES ALL POWER TO THE WHEELS AND SUDDENLY STOPS. THIS HAS OCCURRED AT VARIOUS SPEEDS FROM 25 MPH ON A COUNTY ROAD TO 55 MPH ON AN INTERSTATE. IT IS UNSAFE AND THE CAR IS UNABLE TO MANEUVERED TO THE SIDE OF THE ROAD. THIS CLEARLY IS A ISSUE WITH THE MANUFACTURE OF THE VEHICLE, AND DRAMATICALLY IMPACTS SAFETY, INCREASING THE POTENTIAL FOR A SERIOUS CRASH. THERE HAS BEEN A RECALL FOR THIS VERY SAME ISSUE WITH LATER YEARS, INVOLVING A HALF-SHAFT RETENTION CLIP THAT IS NOT PROPERLY INSTALLED. FORD REFUSES TO ACKNOWLEDGE THAT THIS ISSUE IS OCCURRING WITH OTHER MODEL YEARS, AND REFUSES TO ADDRESS OR CORRECT THE PROBLEM. *TR
NHTSA ODI #10630125
Official recalls
3Feb 24, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2011 FORD F-150, F-250, F-350, F-450, F-550, EDGE, AND LINCOLN MKX TRUCKS MANUFACTURED FROM OCTOBER 25, 2010, THROUGH NOVEMBER 20, 2010. THESE VEHICLES WERE INSPECTED USING INTEGRATED DIAGNOSTIC SYSTEM (IDS) THAT HAD A CUSTOM SOFTWARE ROUTINE TO READ THE SUSPECT BODY CONTROL MODULE (BCM) SERIAL NUMBER. BASED ON THE SERIAL NUMBER THE BCM WAS EITHER NOT AFFECTED OR REPLACED. THE CUSTOM SOFTWARE ROUTINE WAS NOT READING THE CORRECT SET OF CHARACTERS, AND WAS NOT ABLE TO IDENTIFY A BCM THAT REQUIRED REPLACEMENT AFFECTED BCMS MAY HAVE THE POTENTIAL FOR AN INTERNAL SHORT.
Consequence & remedy
Consequence: IF AN ELECTRICAL SHORT DEVELOPS, AN OVERHEATING CONDITION MAY OCCUR WHICH COULD RESULT IN A VEHICLE FIRE.
Remedy: DEALER WILL INSPECT THE BODY CONTROL MODULE AND IF NECESSARY REPLACE IT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 7, 2011. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Dec 29, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2011 F-150, F-250, F-350, F-450, F-550, EDGE AND LINCOLN MKX VEHICLES. DURING A SIX-DAY PRODUCTION PERIOD, THE SUPPLIER OF THE BODY CONTROL MODULE MANUFACTURED MODULES THAT MAY HAVE THE POTENTIAL FOR AN INTERNAL SHORT.
Consequence & remedy
Consequence: IF AN ELECTRICAL SHORT DEVELOPS, AN OVERHEATING CONDITION MAY OCCUR WHICH CAN RESULT IN AN UNATTENDED VEHICLE FIRE.
Remedy: DEALER WILL REPLACE THE BODY CONTROL MODULE IF NECESSARY FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 11, 2011. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Oct 27, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2011 EDGE AND LINCOLN MKX VEHICLES MANUFACTURED FROM JULY 1, 2010, THROUGH OCTOBER 8, 2010. THESE VEHICLES WERE SHIPPED WITH INCORRECTLY CONFIGURED ELECTRONIC MODULE SETTINGS THAT DISABLE THE LOCKING FUNCTION OF THE LIFTGATE. ACCORDINGLY, THE VEHICLES FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 206, "DOOR LOCKS AND DOOR RETENTION COMPONENTS."
Consequence & remedy
Consequence: THE LIFTGATE LOCK MAY BE DISABLED AND THE DRIVER MAY NOT BE ABLE TO LOCK THE LIFTGATE USING INTERIOR LOCK SWITCHES OR REMOTE KEY FOB BUTTONS.
Remedy: FORD WILL NOTIFY OWNERS AND DEALERS WILL HAVE THE AFFECTED CONTROL MODULES UPDATED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 1, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1PE16012 · Door Ajar Warning Light Always On
Opened Sep 28, 2016 · Closed Mar 20, 2017
Status: closed (inferred from source dates) · Interior Lighting; Latches/locks/linkages; Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Additional source detail variants (3)
Interior Lighting
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
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