2009 Ford Edge

TL* THE CONTACT OWNS A 2009 FORD EDGE. WHILE STOPPED AT A TRAFFIC STOP, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL AND THE ENGINE RPMS INCREASED DRASTICALLY, BUT THE VEHICLE WAS HESITANT TO ACCELERATE. THE VEHICLE SUDDENLY JERKED FORWARD WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER TWICE BUT THE TECHNICIANS WERE UNABLE TO DIAGNOSE THE FAILURE. THE FAILURE RECURRED FOUR TIMES INTERMITTENTLY. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.

THE PROBLEM SURFACED MORE RECENTLY OVER THE LAST 5 TO 6 THOUSAND MILES (CURRENT MILEAGE 36,550) AND IS PROGRESSIVELY GETTING WORSE. MANIFESTATION: ON A REASONABLE INCLINE, WHERE MOST OTHER VEHICLES I HAVE TESTED DO NOT ROLL BACK BETWEEN THE TIME THE DRIVER SHIFTS THE RIGHT OFF THE BRAKE PEDAL AND ON TO THE ACCELERATOR WHILE THE GEAR IS IN "D" MODE, THE FORD EDGE WILL ROLL BACK. DEPENDING ON THE SITUATION WHETHER THERE IS ON COMING CROSS TRAFFIC OR NOT, ONE CAN DEPRESS THE ACCELERATOR FURTHER AND THE CAR TENDS TO SLIGHTLY "SHOOT" FORWARD. IF THERE IS CROSS TRAFFIC (VEHICULAR OR PEDESTRIAN) ONE MUST SHIFT THE FOOT BACK TO THE BRAKE AGAIN VERY QUICKLY, OR ELSE THE CAR WILL ROLL BACK AND HIT WHATEVER IS BEHIND. THE ROLL BACK CAN, IF ALLOWED, CONTINUE FOR SEVERAL FEET DEPENDING UPON THE GRADIENT. THE DEALER CLAIMS THIS ISSUE TO BE NORMAL FOR THIS TRANSMISSION AND HAS NO FIX FOR IT.

TL*THE CONTACT OWNS A 2009 FORD EDGE. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE STALLED. THE CONTACT TURNED THE IGNITION ON AND THE VEHICLE WAS ABLE TO START. THE CONTACT STATED THAT THE FAILURE OCCURRED APPROXIMATELY TEN TIMES. THE VEHICLE WAS TAKEN TO THE DEALER THREE TIMES. THE TECHNICIANS WERE UNABLE TO DIAGNOSE OR DUPLICATE THE FAILURE. THE TECHNICIANS PERFORMED A COMPUTER UPDATE BUT THE VEHICLE CONTINUED TO STALL. THE MANUFACTURER WAS CONTACTED AND STATED THE DEALER COULD NOT DUPLICATE THE FAILURE SO NO REPAIRS COULD BE MADE. THE APPROXIMATE FAILURE MILEAGE WAS 18,500.

TL*THE CONTACT OWNS A 2009 FORD EDGE. WHILE DRIVING APPROXIMATELY 55 MPH, THE CONTACT BEGAN TO SMELL AN UNFAMILIAR ODOR. A PASSENGER BEGAN TO FEEL SICK BECAUSE OF THE ODOR. THE CONTACT PULLED OVER AND 30 MINUTES LATER, THE ODOR WAS PRESENT AGAIN. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 27,000.

I BOUGHT MY 2009 FORD EDGE BRAND NEW (7 MILES ON IT) BACK IN MAY 2009. FOR THE PAST MONTH OR SO IT HAS BEEN STALLING OUT FOR NO APPARENT REASON. HAVE BROUGHT IT TO A FORD DEALERSHIP TWO TIMES NOW AND THEY CAN NOT FIND ANYTHING WRONG WITH THE CAR. I SEARCHED ONLINE AND HAVE FOUND THAT MANY PEOPLE HAVE BEEN HAVING THIS PROBLEM BUT THE DEALERSHIP CAN NOT FIGURE IT OUT BECAUSE THEY CAN NOT REPRODUCE THE STALLING AND NO LIGHTS COME ON SO THE DEFECT IS NEVER STORED IN THE CARS COMPUTER. FORD NEEDS TO GET THEIR [XXX] TOGETHER! NO WONDER PEOPLE REFER TO FORD AS FOUND ON ROAD DEAD. MINE SURE AS [XXX] IS. NOW I HAVE A 35 THOUSAND DOLLAR LAWN ORNAMENT !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) THERE HAVE BEEN NO CRASHES OR DEATHS YET, HOWEVER I WANT TO REPORT AN UNSAFE AND DANGEROUS CONDITION THAT I CAN NOT GET FORD MOTOR CO TO RECOGNIZE IN MY 2009 FORD EDGE VIN:[XXX] . AT DUSK AND OTHER LIGHTING CONDITIONS THAT SIMULATE DUSK THE INSTRUMENTS AND SPEEDOMETER IN PARTICULAR, CAN NOT BE SEEN. THIS IS AN UNSATISFACTORY CONDITION THAT FORD SAYS"FALLS WITHIN OUR SPECIFICATIONS. PLEASE HELP! *TR

I CONTACTED THE NHTSA IN MAY OF 2009 BECAUSE FORD MOTOR COMPANY REFUSED TO HONOR MY WARRANTY AND GIVE MY A CAR THAT WAS DRIVABLE. I PURCHASED A BRAND NEW FORD EDGE WITH 45 MILES. THE DEALER TOLD ME TO HIT THE ROAD AFTER THREE SERVICE REQUEST, TO REPAIR MY CAR DELIVERED WITH A BAD FRAME. I HAVE BEEN FORCED TO DRIVE THIS CAR FOR ALMOST ONE YEAR NOW WITH NO HELP FROM ANYWHERE. I COMPLAINED AT LEAST FOUR TIMES TO NHTSA ABOUT MY STEERING, SUSPENSION AND MY BRAKES FAILING. TOYOTA OWNERS GET HELP, BUT NOT AMERICANS. FORD MOTOR COMPANY TOLD ME DO NOT COME BRING MY CAR BACK FOR SERVICE ANYMORE BECAUSE THERE ARE NOT GOING TO HONOR MY WARRANTY. ALMOST ONE YEAR LATER I GUESS THEY WERE RIGHT. WHAT IS A WARRANTY? MY HANDS HURT AND THERE IS NO JUSTICE FOR AMERICAN CONSUMERS STUCK WITH BAD PRODUCTS, ONLY DEATH OR INJURY WILL HELP YOU GET A DEPENDABLE AMERICAN MADE CAR. *TR

SAFETY- ON APRIL 30,2009 I PURCHASED A NEW 2009 FORD EDGE. ON MEMORIAL DAY, 2009, 1 MONTH AFTER IT WAS PURCHASED AND WITH APPROX. 1200 MILES ON IT IN HEAVY TRAFFIC ON THE NYS THRUWAY IT MADE A LOUD CLUNKING SOUND, JERKED AND WITHIN 5 SECONDS JUST SHUT OFF. VEHICLE WOULD NOT MOVE, IT HAD TO BE TOWED. WAS TAKEN IN FOR SERVICE, THEY FOUND NOTHING. ON OCTOBER 31, 2009, AGAIN, I WAS ON THE NYS THRUWAY, IT DID THE SAME IDENTICAL THING, MADE A LOUD CLUNKING NOISE, JERKED AND WITHIN 5 SECONDS JUST SHUT OFF. BOTH TIMES I WAS BARELY ABLE TO MAKE IT TO THE EDGE OF THE ROAD. I CALLED FOR A TOW TRUCK, BUT IN THE MEANTIME THIS TIME IT STARTED AFTER ABOUT 15 MINUTES. THE CHECK ENGINE LIGHT WAS ON UNTIL THE NEXT MORNING AND THEN IT WENT OFF. AGAIN, I TOOK IT IN FOR SERVICE, AGAIN, THEY FOUND NOTHING. THEY SAID THERE WAS NO CODES SHOWING UP FOR ANYTHING WRONG. THIS IS A SEVERE SAFETY ISSUE. SOMEONE COULD GET KILLED WHEN THIS HAPPENS AND I HAVE VERY SMALL GRANDCHILDREN THAT COULD BE WITH ME. I AM NOT COMFORTABLE DRIVING THIS VEHICLE. I CONTACTED FORD DIRECT AND A SPECIALIST FROM FORD CONTACTED ME TODAY BY THE NAME OF DENISE. SHE SAID FORD WOULDN'T REPLACE ANY PARTS WITHOUT A CODE COMING UP IN THEIR COMPUTER. I ASKED HER IF THEY WERE GOING TO JUST WAIT UNTIL SOMEONE WAS KILLED AND SHE SAID THAT FORD WILL NOT APPROVE ANY PARTS BEING REPLACED SINCE THEY DON'T KNOW WHAT THE PROBLEM IS. FORD HAS NOW PUT APPROXIMATELY 500 MILES THEMSELVES ON THE VEHICLE TEST DRIVING IT, AND I STILL HAVE NO SOLUTION. THIS IS NOT RIGHT. THIS IS EXTEMELY DANGEROUS AND SOMETHING NEEDS TO BE DONE TO RECTIFY THIS SITUATION. ANY HELP THAT YOU CAN OFFER WOULD BE VERY MUCH APPRECIATED. *TR

THE INSTRUMENT PANEL CONTRAST IS INADEQUATE IN MY 2009 FORD EDGE. THE GRAY BACKGROUND DOES NOT PROVIDE ADEQUATE CONTRAST IN MANY DAYLIGHT SITUATIONS TO ALLOW SAFE REVIEW OF SPEED ALONG WITH FUEL LEVEL, ENGINE TEMP, AND RPM. THE PRIMARY CONCERN IS THAT THE DRIVER MUST TURN ATTENTION FROM THE ROAD TO TRY TO READ THE GAUGES IN DAYLIGHT CONDITIONS THUS CREATING A POTENTIALLY UNSAFE OPERATING CONDITION. I HAVE REPORTED THE PROBLEM TO FORD AND MY LOCAL DEALER. THE LOCAL DEALER HAS INDICATED THAT HE HAS RECEIVED OTHER COMPLAINTS ABOUT THIS CONDITION, BUT AT THIS TIME THERE IS NO RESOLUTION OFFERED BY FORD. FORD INDICATES THIS VEHICLE OPERATES WITHIN THE SPECIFICATIONS FOR MAKE/'MODEL. THE NIGHT TIME READABILITY IS GOOD. THIS IS ONLY A DAYLIGHT ISSUE UNDER DIFFERING LEVELS OF AMBIENT LIGHT. *TR