NHTSA owner reports · September 18, 2026 snapshot.
Suspension complaints
5 reportsClear category filterMileage unknown · May 24, 2019
SteeringSuspensionWheelsCrash
I HAVE ONLY HAD EDGE SINCE 2017 AND I PURCHASED IT OUT RIGHT AND I AM NOTICING SOME THINGS THAT ARE NOT RIGHT. HARD TO STOP AND WOBBLING WHEEL ON FRONT DRIVER SIDE AND MAKES LIKE A RUBBING NOISE. BRAKES ON IT OUR WEARING OUT ALOT FASTER AND I HAVE ALREADY HAD A BLOWOUT ON HIGHWAY ON THAT TIRE AND THEY HAD TO TOW IT AND IT COST M…
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I HAVE ONLY HAD EDGE SINCE 2017 AND I PURCHASED IT OUT RIGHT AND I AM NOTICING SOME THINGS THAT ARE NOT RIGHT. HARD TO STOP AND WOBBLING WHEEL ON FRONT DRIVER SIDE AND MAKES LIKE A RUBBING NOISE. BRAKES ON IT OUR WEARING OUT ALOT FASTER AND I HAVE ALREADY HAD A BLOWOUT ON HIGHWAY ON THAT TIRE AND THEY HAD TO TOW IT AND IT COST ME ALMOST $500 TO GET IT OUT AND ITS TREAD IS GETTING WORN DOWN ALOT FASTER AS WELL. I SEEN ON HERE THAT THERE IS A SPINDLE ISSUE?
NHTSA ODI #11209784
130,000 miles · Jun 24, 2018
Air BagsFuel/propulsion SystemSuspension
I RECEIVED A LETTER FROM FORD ABOUT NOV/DEC 2017 ADVISING ME OF THE RECALL ISSUES FOR MY VEHICLE. I HAVE NOT BEEN ABLE TO SPEAK TO A FORD CUSTOMER SERVICE REP, AND MY DEALER NOR THE FINANCE COMPANY KNOW WHAT TO DO. I RECEIVED A MORE RECENT LETTER FROM FORD WITH OPTIONS AND STATING THAT THE PARTS REQUIRED ARE STILL NOT AVAILABLE.…
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I RECEIVED A LETTER FROM FORD ABOUT NOV/DEC 2017 ADVISING ME OF THE RECALL ISSUES FOR MY VEHICLE. I HAVE NOT BEEN ABLE TO SPEAK TO A FORD CUSTOMER SERVICE REP, AND MY DEALER NOR THE FINANCE COMPANY KNOW WHAT TO DO. I RECEIVED A MORE RECENT LETTER FROM FORD WITH OPTIONS AND STATING THAT THE PARTS REQUIRED ARE STILL NOT AVAILABLE. I NEED TO SPEAK TO SOMEONE BECAUSE I AM AFRAID OF ALL THE RECALL ISSUES SURROUNDING MY VEHICLE. I KEEP THE MAINTENANCE UP ON MY VEHICLE BUT I HAVE BEEN EXPERIENCING SAFETY ISSUES WHILE DRIVING, LIKE MY VEHICLE THREATENS TO STOP FOR NO APPARENT REASON WHILE I'M DRIVING IT. I CAN'T AFFORD TO CONTINUALLY PAY FOR REPAIRS OR EVEN JUST BE WITHOUT MY VEHICLE BECAUSE I'M THE ONLY INCOME FOR MY FAMILY!
NHTSA ODI #11103634
60,000 miles · Nov 28, 2012
SuspensionFire
TL* THE CONTACT OWNS A 2009 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 30 MPH, BURNING OIL FUMES WERE EMITTED INTO THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER FOR A DIAGNOSTIC TESTING. THE TECHNICIAN STATED THERE WERE NO FAILURES DETECTED FROM THE VEHICLE. THE CONTACT STATED THE VEHICLE WAS TAKEN WEEKS …
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TL* THE CONTACT OWNS A 2009 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 30 MPH, BURNING OIL FUMES WERE EMITTED INTO THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER FOR A DIAGNOSTIC TESTING. THE TECHNICIAN STATED THERE WERE NO FAILURES DETECTED FROM THE VEHICLE. THE CONTACT STATED THE VEHICLE WAS TAKEN WEEKS LATER TO AN INDEPENDENT MECHANIC. THE MECHANIC STATED THERE WAS A BROKEN SEAL FROM THE AXLE WHICH NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000 AND THE CURRENT MILEAGE WAS 70,000. THE VIN NUMBER WAS NOT AVAILABLE.
NHTSA ODI #10486339
45 miles · Feb 11, 2010
Service Brakes, HydraulicSteeringSuspensionInjury
I CONTACTED THE NHTSA IN MAY OF 2009 BECAUSE FORD MOTOR COMPANY REFUSED TO HONOR MY WARRANTY AND GIVE MY A CAR THAT WAS DRIVABLE. I PURCHASED A BRAND NEW FORD EDGE WITH 45 MILES. THE DEALER TOLD ME TO HIT THE ROAD AFTER THREE SERVICE REQUEST, TO REPAIR MY CAR DELIVERED WITH A BAD FRAME. I HAVE BEEN FORCED TO DRIVE THIS CAR FOR A…
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I CONTACTED THE NHTSA IN MAY OF 2009 BECAUSE FORD MOTOR COMPANY REFUSED TO HONOR MY WARRANTY AND GIVE MY A CAR THAT WAS DRIVABLE. I PURCHASED A BRAND NEW FORD EDGE WITH 45 MILES. THE DEALER TOLD ME TO HIT THE ROAD AFTER THREE SERVICE REQUEST, TO REPAIR MY CAR DELIVERED WITH A BAD FRAME. I HAVE BEEN FORCED TO DRIVE THIS CAR FOR ALMOST ONE YEAR NOW WITH NO HELP FROM ANYWHERE. I COMPLAINED AT LEAST FOUR TIMES TO NHTSA ABOUT MY STEERING, SUSPENSION AND MY BRAKES FAILING. TOYOTA OWNERS GET HELP, BUT NOT AMERICANS. FORD MOTOR COMPANY TOLD ME DO NOT COME BRING MY CAR BACK FOR SERVICE ANYMORE BECAUSE THERE ARE NOT GOING TO HONOR MY WARRANTY. ALMOST ONE YEAR LATER I GUESS THEY WERE RIGHT. WHAT IS A WARRANTY? MY HANDS HURT AND THERE IS NO JUSTICE FOR AMERICAN CONSUMERS STUCK WITH BAD PRODUCTS, ONLY DEATH OR INJURY WILL HELP YOU GET A DEPENDABLE AMERICAN MADE CAR. *TR
NHTSA ODI #10308667
4,020 miles · Jun 11, 2009
Service Brakes, HydraulicSuspension
TL*THE CONTACT OWNS A 2009 FORD EDGE. THE CONTACT STATED THAT THE SUSPENSION WAS FAULTY AND THE BRAKES FAILED. WHEN SHE DEPRESSED THE BRAKE PEDAL AT 8 MPH, SHE HEARD A LOUD GRINDING NOISE AND THE VEHICLE WOULD NOT STOP. IF THE ABS HAD NOT ENGAGED, SHE WOULD HAVE BEEN UNABLE TO STOP COMPLETELY. THE DEALER TEST DROVE THE VEHIC…
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TL*THE CONTACT OWNS A 2009 FORD EDGE. THE CONTACT STATED THAT THE SUSPENSION WAS FAULTY AND THE BRAKES FAILED. WHEN SHE DEPRESSED THE BRAKE PEDAL AT 8 MPH, SHE HEARD A LOUD GRINDING NOISE AND THE VEHICLE WOULD NOT STOP. IF THE ABS HAD NOT ENGAGED, SHE WOULD HAVE BEEN UNABLE TO STOP COMPLETELY. THE DEALER TEST DROVE THE VEHICLE AND COULD NOT FIND ANY FAILURES. THE CONTACT INFORMED THEM THAT THE SUSPENSION NEEDED TO BE REPAIRED FIRST AND THEN THE VEHICLE SHOULD BE TEST DRIVEN AT OVER 40 MPH IN ORDER TO DUPLICATE THE FAILURE. THE DEALER INFORMED THE CONTACT NOT TO BRING THE VEHICLE BACK. THE FAILURE MILEAGE WAS 4,020.
NHTSA ODI #10273522
Official recalls
6Mar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Feb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence & remedy
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Additional source detail variants (3)
Air Bags:frontal:passenger Side:inflator Module
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Air Bags:frontal:driver Side:inflator Module
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Air Bags:frontal
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Jan 11, 2018
Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Jan 10, 2017
Ford Motor Company (Ford) is recalling certain 2012 Ford Fusion and Mustang and Lincoln Zephyr and MKZ vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain 2009 Ford Ranger, Edge, Fusion and Mustang, Lincoln MKX, MKZ and Zephyr and Mercury Milan vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above, Ford is recalling certain 2007-2008 Ford Ranger, Edge and Lincoln MKX, 2006-2008 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ, 2005-2008 Ford Mustang and 2005-2006 Ford GT vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Consequence & remedy
Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Interim letters informing owners of the recall and that parts are not yet available began mailing March 1, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
May 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Consequence & remedy
Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Oct 27, 2015
Ford Motor Company (Ford) is recalling certain model year 2009-2010 Ford Edge vehicles manufactured September 11, 2008, to July 1, 2010, and Lincoln MKX vehicles manufactured September 23, 2008, to July 1, 2010, originally sold in, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. Due to corrosion from salt water exposure such as from road salt use, the affected vehicles may leak fuel from the fuel tank seam weld under the tank mounting reinforcement brackets.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy: Ford will notify owners, and dealers will inspect the vehicles and either clean and treat the fuel tank with a corrosion preventative or replace the tank, free of charge. The recall began on May 10, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S31.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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