2009 Ford Edge

THE VEHICLE, SUDDENLY BECAME VERY HARD TO STOP. THE BRAKE PEDAL FELT AS THOUGH IT WAS STUCK AND REQUIRED A HUGE AMOUNT OF PRESSURE TO SLOW THE VEHICLE TO A COMPLETE STOP. FORTUNATELY, WE WERE GOING AT A RELATIVELY LOW SPEED WHEN THE PROBLEM FIRST OCCURRED. HOWEVER, WE HAD DRIVEN FROM SOUTH FLORIDA TO ATLANTA AT HIGHWAY SPEED WITHOUT INCIDENT AND SUDDENLY THE PROBLEM WAS THERE. JUST PRIOR TO THE HARD BRAKING, THERE WAS A LOUD WHISTLING SOUND INSIDE THE VEHICLE, COMING FROM UNDER OR BEHIND THE DASHBOARD. IT SOUND A THOUGH THERE WAS A VACUUM LEAK, BUT THE SOUND LASTED ONLY A SHORT TIME. LATER WHEN I STARTED THE VEHICLE I HEARD THE WHISTLING SOUND AGAIN. I CHECKED UNDER THE HOOD AND DASH BUT SAW NOTHING OBVIOUSLY WRONG. AS THE ORIGINAL OWNER OF THIS VEHICLE, I WAS VERY SURPRISED WHEN THE FORD SERVICE REP IN ATLANTA TOLD WHAT THE PROBLEM WAS. THIS VEHICLE, CURRENTLY HAS 40,650 MILES ON IT. AT THE TIME OF THE INCIDENT THE ODOMETER READ, 38, 648 MILES. IT COST ME $658 TO HAVE THE PROBLEM CORRECTED. NO WAY THIS TYPE PROBLEM SHOULD OCCUR AT THIS MILEAGE. UPON CHECKING FURTHER, I FOUND THAT FORD HAD ISSUED A CUSTOMER SATISFACTION PROGRAM (CSP) 13N02 TO ADDRESS THIS VERY PROBLEM IN MODEL YEARS 2010 THROUGH 2013. IN SPEAKING TO FORD THEY TOLD ME THERE WAS NOTHING THAT COULD BE DONE, SINCE MY "VIN" WAS NOT INCLUDED IN THE CSP. FORD FURTHER STATED, IF THE NHTSA DEMEANED MY PROBLEM TO THE SAME AS THE PROBLEM AS COVERED IN CSP 13N02, AND IF THERE ARE ENOUGH COMPLAINTS, THEN PERHAPS A NEW PROGRAM WOULD BE INITIATED. AND AT THAT TIME I COULD BE REIMBURSED FOR THE REPAIRS. IN AN ONLINE SEARCH I SEE THERE ARE OTHERS WITH THIS VACUUM BOOSTER ASSEMBLY FAILURE. ALSO IN THE NHTSA DATABASE THERE ARE FOUR OTHERS WITH NEWER VEHICLES EXPERIENCING THIS SAME PROBLEM. PERHAPS FORD SHOULD ASKED TO REVIEW THIS PROBLEM AGAIN. *TR

MY 2009 FORD EDGE STARTED TO SHIFT HARD A FEW MONTHS AGO. I NOTICED THAT AT TIMES THE CAR WOULD LURCH FORWARD WHEN STARTING OUT AND KNOCK INTO THE GEAR.. ABOUT TWO WEEKS AGO THE CAR STARTED TO WHINE AT SPEEDS AROUND 50MPH. LAST WEEKEND THERE WAS A METAL SCRAPING SOUND WHEN DRIVING. MY MECHANIC HAS DIAGNOSED THIS AS A TRANSFER CASE PROBLEM. THE UNIT NEEDS TO BE REPLACED AT 1600 DOLLARS. AFTER DOING RESEARCH, I HAVE FOUND THAT THIS IS A KNOW FORD PROBLEM AND HAVE FOUND MANY MANY COMPLAINTS BY CONSUMERS. THIS SHOULD BE A RECALL BY THE MANUFACTURER SINCE IT IS OBVIOUSLY A PROBLEM THAT MANY PEOPLE ARE HAVING. *TR

CONTINUE RIGHT REAR TAIL LIGHT BURNOUT. PLASTIC ON BLUBS MELTED. DISCOLORATION ON SOCKET. I NOW HAVE ABOUT 100,000 MI ON THE CAR AND HAVE REPLACED 5 BULBS. I WROTE A LETTER TO FORD AND THEY REJECTED MY COMPLAINT. THIS IS A FIRE HAZARD. INDUSTRIAL PLASTIC MELTS AT ABOUT 300 OF. THIS IS A DESIGN DEFECT WHICH FORD IS IGNORING! I CAN PROVIDE PHOTOS OF BURNED OUT BULBS AND DAMAGED SOCKET. LEFT REAR TURN BULB SVL 12V 3157. *JS

BOTH TAIL LIGHTS HAVE BURNED HOLES THROUGH THEIR OUTER CASINGS. THEREFORE, WHEN I BRAKE THERE IS NO DIFFUSION OF THE BULB, JUST THE BRIGHT LIGHT OF THE BULB SHINING. MECHANICS AT MY LOCAL FORD DEALERSHIP ADMITTED THE PROBLEM IS CAUSED BY FAULTY WIRING, WHICH MAKES THE BULBS BURN TOO HOT, RESULTING IN THE MELTING OF CERTAIN AREAS OF THE PROTECTIVE CASINGS. BUT AFTER INFORMING FORD MOTOR COMPANY OF THE ISSUE, INCLUDING SENDING PICTURES OF THE DAMAGE, I'M STILL BEING ASKED TO PAY FOR ALMOST HALF OF THE REPAIR; THIS WHEN I DIDN'T CAUSE THE PROBLEM AND I'M STILL COVERED UNDER THE EXTENDED WARRANTY PACKAGE OF UP TO 10 YEARS OR 100,000 MILES. I'VE REVIEWED OTHER COMPLAINTS, AND I'M NOT THE FIRST PERSON TO DEAL WITH THIS EXACT ISSUE. SOME HAVE HAD FORD COVER THE COSTS, AS THEY SHOULD, AS IT IS THEIR EQUIPMENT THAT IS FAULTY. BUT OTHERS ARE IN THE SAME BOAT AS ME, WAITING FOR THE COMPANY TO TAKE RESPONSIBILITY FOR THEIR PRODUCT. AS THE CONSUMER AND A NON-CAR EXPERT, I HAVE NO GRASP ON THE RANGE OF POTENTIAL DAMAGE OR HAZARD THIS PROBLEM POSES. I DON'T KNOW IF BURNED BULBS AND MELTED CASINGS ARE THE EXTENT OF THE PROBLEM, OR IF I'M DRIVING AROUND WITH THE CHANCE OF A FIRE LOOMING. I JUST KNOW I'M DEALING WITH BAD WIRING, AND NOTHING GOOD COMES OF THAT. *TR

TL* THE CONTACT OWNS A 2009 FORD EDGE. THE CONTACT STATED THAT THE REAR DRIVERS SIDE TAIL LIGHT AND TURN SIGNALS FAILED. THE LOCAL MECHANIC INSPECTED THE TAIL LIGHT AND FOUND THE LIGHT BULB SOCKET BURNED DUE TO AN ELECTRICAL FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE CURRENT AND FAILURE MILEAGE WAS 60,000.

TL* THE CONTACT OWNS A 2009 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 30 MPH, BURNING OIL FUMES WERE EMITTED INTO THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER FOR A DIAGNOSTIC TESTING. THE TECHNICIAN STATED THERE WERE NO FAILURES DETECTED FROM THE VEHICLE. THE CONTACT STATED THE VEHICLE WAS TAKEN WEEKS LATER TO AN INDEPENDENT MECHANIC. THE MECHANIC STATED THERE WAS A BROKEN SEAL FROM THE AXLE WHICH NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000 AND THE CURRENT MILEAGE WAS 70,000. THE VIN NUMBER WAS NOT AVAILABLE.

2009 FORD EDGE -- MAJOR ISSUE-- FORD NEEDS TO COVER COSTS--- I WAS DRIVING MY 2009 FORD EDGE SEL APPROX. 4 MILES. ONCE I ROLLED TO A STOP AT A TRAFFIC LIGHT THE CAR BEGAN TO IDLE AND THEN STALLED. NO WARNING LIGHTS.. I STARTED THE ENGINE AND PRESSED THE GAS (NO ACCELERATION). THE ENGINE RAN AT AROUND 1-2K RPM. I PRESSED THE GAS AGAIN, NO ACCELERATION. I SHUT OFF THE CAR CALLED AAA FOR A TOW. I STARTED THE CAR ONCE MORE TO CHECK THE GAUGES, NO SERVICE LIGHTS. WHEN I CHECKED THE OTHER INDICATORS IT STATED, CAR TEMP -- OK, OIL PRESSURE - OK, ETC... ALL OK.. NO WARNING LIGHTS, NO ISSUES. THE CAR WAS IN ABOUT 1.5 MONTHS AGO FOR OIL, 3-4 MONTHS FOR SERVICE. ABOUT 8-9 MONTHS AGO, MOROONE FORD OF MARGATE (UNDER WARRANTY) FIXED AN ELECTRICAL ISSUE (WHERE NO LIGHTS WERE SHOWING) THEY CLAIMED IT WAS A FORD ISSUE AND THEY REPLACED IT (NO COST). WELL NOW THIS HAPPENED AND MOROONE FORD OF MARGATE SAID, "BLOWN ENGINE, $7,700 TO REPLACE + $400 FOR COOLING FAN." THEY SAID THE COOLING FAN BROKE (NO WARNING) AND THE ENGINE BLEW. NO WARNING, LIGHTS, ETC... WHEN I LOOKED UNDER THE HOOD WAITING FOR AAA (NO SMOKE, NO SMELL... YET A BLOWN ENGINE (FULL REPLACEMENT)... I WILL FIGHT THIS BECAUSE I BELIEVE THIS IS AN ELECTRICAL ISSUE THAT THEY TRIED TO FIX PRIOR AND THIS HAPPENED AGAIN. I ALSO DON'T BELIEVE THE ENGINE WAS DESTROYED. HOPEFULLY THE GOVERNMENT AND FORD WILL RESEARCH AND COVER THE REPAIRS / REPLACEMENT. NO WARNING LIGHTS OIL TEMP -- OK OIL PRESSURE -- OK CAR IDLED AND STALLED... APPROX. MILES 82,000. *TR