2020 Ford Ecosport

The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (ENGINE AND ENGINE COOLING). The contact stated that while driving at an undisclosed speed, the vehicle jerked. Most recently, the check engine warning light illuminated. The vehicle was taken to the dealer; however, the vehicle was not inspected or diagnosed. The contact was informed that the part to do the recall repair was not yet available. The contact was informed that parts would possibly be available within one year and that there was a long waiting list. The vehicle was not repaired. The contact stated that the failure was worsening. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 85,000.

The failure involves the engine/powertrain system, specifically the engine oil pressure system, resulting in loss of engine power and a subsequent loss of effective braking assistance. The vehicle displayed a low engine oil pressure warning and a “powertrain system fault” message prior to the loss of braking effectiveness. The vehicle is currently not being driven and is available for inspection upon request. The engine was previously replaced in April 2025 as part of a recall-related interim remedy following an engine failure, yet the same symptoms have since reoccurred. My safety and the safety of others were placed at immediate and severe risk. On December 26, 2025, while driving at highway speed in heavy rain, the vehicle rapidly decelerated from approximately 79 mph to 60 mph, creating a dangerous situation in active freeway traffic. After exiting the freeway, the risk escalated when the vehicle experienced a loss of effective braking. While entering my apartment complex, I was forced to engage in defensive driving to avoid a collision. I narrowly avoided striking a pedestrian who was exiting their vehicle and then had to defensively steer away from the front of my apartment building to avoid crashing into the structure because the vehicle would not stop. A serious injury or fatality to myself or others was narrowly avoided. Yes. In March 2025, after experiencing a serious loss of power while driving, the vehicle was towed to a Ford dealership. The vehicle remained there for approximately one month, during which time the engine failure was confirmed and attributed to an active recall. As a result, the engine was replaced under the recall. This confirms that the issue has been previously verified by an authorized Ford dealership. Despite this repair, the same failure symptoms have reoccurred. The vehicle has been inspected and serviced by an authorized Ford dealership in connection with the recall-related engine failure and replacement in March–April 2025.

The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling), and the vehicle was taken to the dealer for the recall repair. The contact stated that a month later, the dealer informed the contact that the recall repair had been performed and the vehicle was ready for pick up. The contact stated that the vehicle was picked up and driven to the residence; however, the vehicle later failed to start. A mobile technician from the dealer arrived at the residence and continuously pushed the START button until the vehicle started. The vehicle was taken back to the dealer, where the spark plugs were replaced; however, the failure recurred upon retrieving the vehicle. The vehicle was taken back to the dealer, where the battery was replaced; however, the failure persisted. The dealer determined that the failure was occurring due to a coolant leak. The vehicle was being repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure, but no further assistance was provided. The failure mileage was approximately 82,800.

At 56k miles, it failed to start, had it towed to the dealership july 2nd. Told it was the engine and was under warranty and ford would send a new short block with an eta of 7-10 days. It’s been 5, going in 6 months now and no engine. They gave me a loaner but today asked for it back and they don’t have another loaner for me, so I’m on foot now and have to work. 5 going on 6 months is a crazy long time to wait

The contact owns a 2020 Ford EcoSport. The contact received a recall notification letter for NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The contact called the local dealer, who confirmed that parts were not available and were on back order. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The contact had not experienced a failure.

Repair due to Recall associated with Ecoboost Engine. From 9/30/25 to 11/13/25 car was at dealership to receive a new engine to replace faulty one. Not even 30 minutes after getting car back check engine light came back on. Was informed by Ford Corporate that the dealership will not make another attempt at repair. Faulty engine was replaced with another bad engine. Safety is at risk with mechanical issues. Vehicle does not qualify for Lemon Law but in good faith Ford should buy car back. There is no solution for recall.

The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

The contact owns a 2020 Ford EcoSport. The contact stated while driving approximately 30 MPH, there was an abnormal loud ticking sound coming from the front of the vehicle. The contact stated that the wrench symbol was displayed. The contact drove the vehicle back to the residence and then had the vehicle towed to a dealer. The contact called the dealer and was informed that the vehicle had not yet been diagnosed, and the dealer was unable to advise when the vehicle would be repaired. The contact was aware that the VIN was included in NHTSA Campaign Number: 23V905000(Engine and Engine Cooling) and related the failure to the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not informed of the failure. The failure mileage was approximately 82,000.

I took my 2020ford eco sport to fix the recall at Grapevine Texas Ford dealership. They took about 10 days to work on my car and said that the recall fix is complete. I was able to pick up the car from dealership and drive home, however when I started the car again, it had the Check engine light on. I called the dealership right away and they asked me to bring back the car right away. While I was driving the car back to the dealership, I realized the car would barely accelerate. I was already on the highway while I was figuring out what’s going on. I somehow made it to the dealership and is currently being looked into. I can’t trust if that car is safe anymore and I can’t trust if Ford technicians can fix the problem. They have created a huge safety hazard for me and family. They didn’t tell me about any of these risks when I went to pick up the car after service recall fix. I can’t trust the ford technicians anymore. I’m glad that I’m alive. I’m not sure if the people at the dealership took my problem seriously enough. Anyways I would like to file a complaint to NHTSA hoping someone would help.

The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the vehicle shuddered. The check engine oil warning light was illuminated. An unknown message related to the engine oil pump was displayed. In addition, the contact stated that while at a stop light that then turned green, while depressing the accelerator pedal, the vehicle failed to accelerate as intended. The vehicle was taken to a local service center; however, no cause for the failure was found. The vehicle was towed to a local dealer, waiting for parts to become available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 79,000.