2020 Ford Ecosport

The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated while driving at various speeds, the vehicle failed to accelerate while depressing the accelerator pedal with the transmission warning light illuminated. The vehicle was jerked forward while depressing the accelerator pedal. The local dealer was made aware of the issue and a diagnostic test was performed. The contact was informed that the turbocharger needed to be replaced before the recall repair could be performed. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 71,000. VIN tool confirms parts not available.

The contact owns a 2020 Ford EcoSport. The contact stated that while operating the vehicle, there was an abnormally loud sound coming from the engine compartment. The contact stated that the vehicle failed to properly accelerate before the vehicle stalled. The vehicle was towed to the local dealer who diagnosed that the engine oil pump tensioner had failed, and the engine needed to be replaced. The engine was replaced; however, the failure persisted. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 78,000.

My engine blew up because of this faulty part. I have not had my vehicle since Oct. So, I was forced to go get a rental car because, I still needed transportation too and from work. I spent over $4,000. Since March on a rental car plus still payed $483. A month for my vehicle that was just sitting in my drive way. Ford just now took my vehicle in to check it and told me that it would need a whole engine. Ford finally gave me a loner vehicle so that I wouldn't have to keep paying for a rental car. I have contacted Ford corporations many time in hope to try and get reimbursement for the rental car that I paid for this whole time and they are telling me that there is nothing they can do about reimbursement for the rental car. I am very upset with Ford because it wasn't my fault that the engine had a faulty part in it. I believe they should have to reimburse me the money I paid out of my own pocket for the rental vehicle.

The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. VIN tool confirms parts not available.

The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine ad Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2020 Ford EcoSport. The contact stated while driving and attempting to depress the brake pedal, the vehicle hesitated while responding. There were no warning lights illuminated. The contact related the failure to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 30,000. VIN tool confirms parts not available.

Car had known recall and dealership was notified prior to this happening and I was advised that I was fine. Few months later, oil pump failed and seized engine while merging onto I40 with my 2 children in the backseat. Crash had almost happened but I was able to safely stop the vehicle and remove my kids from the smoking car. Small grass fire started under the car as the oil flooded from underneath my car but self estinguished. My car has been at the dealership for almost a month and they plan to put the same recalled part back into my car until remedy is available in November 2025. Front driver airbag also has a recall that it may not deploy if vehicle crashes which vehicle is already at risk for. There was no warning signs or symptoms.

The pressure light came on and car started shaking and lost power. Called Ford to be told parts not available to call a dealership and they said they can’t do anything at this time or provide me with a loaner. And I have to literally have my car towed because I was stuck on the side of the highway. If this is a recall Ford or the dealership are not doing anything to help me.

On [XXX] @ 8:45 pm my vehicle was at a stop light. I started to go forward and hill assist start notification came up as vehicle turned back on from sitting idle due to the ecosport design. As slowly accelerating the wrench icon came on, check engine light came on. Vehicle lost power and speed dropped to less than 5 miles an hour. I had to floor the gas pedal to get enough speed to switch lanes and get off the road safely. I had to pay to have the vehicle towed to a dealership. This all occurs after the following previous events. On 6/25/24 my Vehicle was serviced for sporadic check engine lights that would come and go quickly. The dealership had some reprogramming done, an oil change, and a a transmission inspection. Stated all good and the vehicle was returned on Friday, June 28th. Back in April 2024 the vehicle had a similar situation with loss of power and similar warning lights. The engine was replaced due to total failure of the engine oil pump belt. This occurring when transitioning on a ramp from one highway to another. Another dangerous situation. This vehicle is not safe. I have been in the vehicle both times with [XXX] . Two major events in less than 3 months. I anticipate another total engine loss. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)