2016 Ford E-450

TL* THE CONTACT OWNS A 2016 FORD E-450. THE CONTACT STATED THAT THE AUTOMATIC TRANSFER SWITCH CAUGHT FIRE. THE FIRE EXTINGUISHED ITSELF AND A FIRE REPORT WAS NOT FILED. THERE WERE NO INJURIES. THE CONTACT CALLED AN UNKNOWN DEALER, BUT AN APPOINTMENT COULD NOT BE SCHEDULED FOR TWO WEEKS. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC FOR REPAIRS. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V598000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS UNKNOWN.

BOUGHT 2016 THOR FOUR WINDS MODEL VIN [XXX] 8-3-2015 NEW. TOOK IT OUT ON THE FIRST ROAD TRIP OCT 2015 AND HAD A FLAT TIRE DUE TO IMPROPER INSTALLATION OF MUD FLAPS BY CAMPLAND RV. HAD TO ARGUE WITH CAMPLAND AND THOR TO GET THE TIRE COVERED. THIS ENDED UP COSTING ME TIME, MONEY AND LOSE OF USE. I HAD TO PAY FOR THE NEW TIRE AND PAY TO HAVE IT MOUNTED. I COMPLAINED THAT THE OTHER TIRES WERE DAMAGED FROM THE RUBBING AND LOSING AIR. THEY WOULD NOT REPLACE THE OTHER TIRE DAMAGED FROM THE RUBBING OF THE DAMAGED TIRE. FILED A CLAIM FOR TIRE 11-20-2015 229.79 12-3-2015 +99 MOUNT 12-3-2015 COMPLAINED TO CAMPLAND AND THOR MOTOR COACH ABOUT CAMPER LEAK AND TIRE ISSUES AGAIN LOSING AIR CAMPLAND SET TIRES TO MFG SPECS. NOTHING WAS DONE ABOUT THE TIRES. TOOK RV OUT ON ANOTHER TRIP OCT 2016 CHECKED TIRE PSI UPON RETURN TRIP BECAUSE TIRES LOOKED LOW. HAD A TIRE COMPANY AIR UP THE TIRES IN ALABAMA. UPON THE RETURN TRIP HOME HAD A TIRE BLOW OUT ON THE INTERSTATE. CONTACTED CAMPLAND, FORD, MICHELIN, FORD FREEWAY FORD. I TOLD THEM I DID NOT FEEL SAFE DRIVING THE RV WITH BAD TIRES AND I ASKED FOR THEM TO BE REPLACED. TOOK RV TO DISCOUNT TIRE, AND THEY RECOMMENDED REPLACEMENT. TIRE HAD LESS THAN 4,000 MILES. FORD TOWED THE RV TO FREELAND FORD TO FIX THE BLOW OUT AND FIX THE REST OF THE TIRES. THE RV WAS DOWN FROM OCT 2016-JAN 10 2017. THE RESULTS WERE SLOW AND NO ONE WANTED TO TAKE ACCOUNTABILITY FOR THE BAD TIRES LOSING AIR. EVERYONE WANTS TO KEEP POINTING FINGERS, BUT NOTHING GETS DONE. FINALLY REPLACED THE BLOWN OUT TIRE AND TIGHTENED THE VALUE STEMS. UPON TOWING THE TOWING COMPANY DID NOT LEAVE THE AXLE FREELAND HAD TO REPLACE THE AXLE FROM TOWING. GOT THE RV BACK AND COMPLAINED AGAIN THAT TIRES WERE LOSING AIR. MAY 1 2017 WENT TO TAKE RV OUT FOR NEXT TRIP IT HAS 6,000 MILES ON IT AND IT HAS FLAT TIRES AGAIN. CALLED CAMPLAND, FORD, MICHELIN, FREEWAY FORD, AGAIN NO ONE WANTS TO TAKE RESPONSIBILITY TO REPLACE THE DAMAGED TIRES THAT LOSE AIR STILL. PROBLEMS SINCE 2015 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT

BLOWOUT ON LT225/75R16 MICHELIN TIRE ON 2017 THOR MOTORHOME. VIN NUMBER [XXX] . ONLY 2075 MILES ON VEHICLE AND TIRE. DOT 83JH 00YX 115/112.. READ IN MOTORHOME MAGAZINE THAT THIS HAS HAPPENED TO OTHERS. 3 ON ONE MOTORHOME. RIDING ON HIGHWAY. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

WAS A PASSENGER IN FOREST RIVER MOTORHOME COMING BACK FROM SAVANNAH GEORGIA , STOPPED IN S.C. FOR FUELING . HEADING BACK HOME ( LEXINGTON NC) REMOVED MY SHOES HAD ON MY DIABETIC SOCKS ON JULY 28TH, HAD BOTH AC,S ON AND IT WAS 100 DEGREES OUTSIDE. GOT HOME WIFE NOTICED SOMETHING WRONG WITH MY LEFT FOOT. WENT TO THE VA HOSPITAL AND HAD SUFFERED SECOND DEGREE BURNS ON MY HEEL AND SIDE OF MY FOOT. I AM A DIABETIC AND HAVE NEUROPATHY IN MY FEET AND DID NOT NOTICE FLOOR BOARD WAS EXTREMELY HOT, I DON'T WANT THIS TO HAPPEN TO SOMEONE ELSE. MY BURN BECAME INFECTED AND DOCTOR SAID I COULD HAVE LOST MY FOOT. FOREST RIVER NEVER HAD ANY WARNINGS THE FLOOR BECOMING EXTREMELY HOT.

TL* THE CONTACT OWNS A 2016 FORD E-450. WHEN ATTEMPTING TO HAVE THE BRAKE FLUID SERVICE PERFORMED, IT WAS DISCOVERED THAT THE RESERVOIR CAP INDICATED DOT 3 BRAKE FLUID WAS IN THE VEHICLE. THE OWNER'S MANUAL INDICATED THAT THE BRAKE FLUID FOR THAT VEHICLE WAS TYPE DOT 4 BRAKE FLUID. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT SERVICED DUE TO THE CONFUSION. THE CONTACT WAS CONCERNED THAT DUE TO THE TWO DIFFERENT TYPES OF BRAKE FLUID LABELING, IT COULD POTENTIALLY CAUSE A BRAKE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE BRAKE FLUID TYPE WAS UNKNOWN, BUT WOULD CALL THE CONTACT BACK WITH AN ANSWER. THE FAILURE MILEAGE WAS 3,400.

THOR MOTOR COACH SOLD ME A 2016 FOUR WINDS CLASS C MODEL 23U MOTOR HOME WITH A CLASS IV HITCH THAT IS NOT SAFE FOR THE STATED CAPACITY OF 8,000 POUNDS. IF THE HITCH IS USED IN THE STATED 8,000 POUND CAPACITY, THE HITCH WILL FAIL AND CAUSE AN ACCIDENT. FORD MOTOR COMPANY MAKES THE E450 CHASSIS THAT THE MOTOR HOME BODY IS MOUNTED ON. FORD STATES THAT THE TONGUE WEIGHT FOR A PROPERLY LOADED 8,000 POUND TRAILER SHOULD BE IN THE RANGE OF 800 TO 1,200 POUNDS (10% TO 15%). THOR MOTOR COACH HAS DE-RATED THE HITCH CAPACITY TO 500 POUNDS WHICH RESULTS IN A MAXIMUM SAFE HITCH RATING OF 5,000 POUNDS. IT IS MY UNDERSTANDING THAT IF I AM TO HAVE A SAFE TOW WITH AN 8,000 POUND TRAILER, I WILL NEED A MINIMUM OF 800 POUNDS ON THE HITCH WHICH MAY LEAD TO A SUBSTANTIAL AND SERIOUS MECHANICAL FAILURE. THOR MOTOR COACH ADVERTISES THE HITCH AS 8,000 POUNDS WHICH MAY DIRECTLY LEAD TO UNSAFE TOWING. I AM CONCERNED THAT MANY MOTOR HOME OWNERS WILL RELY ON THE THOR MOTOR COACH STATEMENT FOR AN 8,000 POUND HITCH AND SERIOUSLY OVERLOAD THE SUPPLIED HITCH. IT IS MY UNDERSTANDING THAT ABOUT 4,500 PEOPLE DIED IN TOWING RELATED ACCIDENTS BETWEEN 2002 AND 2012. I AM ATTACHING A PICTURE OF THE ACTUAL HITCH RATING PLATE. I RECOMMEND THAT THOR MOTOR COACH QUIT ADVERTISING THE HITCH AT 8,000 POUNDS DUE THE ACCIDENT PRONE TOWING CONDITION THIS CREATES.