NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
6 reports34,000 miles · Oct 3, 2016
EngineFuel/propulsion SystemPower Train
THE PCM AT 34,000 MILES CAUSED TWO FUEL PUMPS TO BURN OUT IN 4 DAYS. A "WRENCH" WARNING SYMBOL APPEARED ON THE DASH AND THE VANS ENGINE DIES WHILE GOING AT HIGH SPEED (WE PULL A PRESSURE WASHING TRAILER HOLDING WITH HAZARDOUS CHEMICALS & WATER). IF IT WAS RAINING OR EVEN HEAVY TRAFFIC THIS COULD CAUSE A DANGEROUS LIFE THREATENIN…
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THE PCM AT 34,000 MILES CAUSED TWO FUEL PUMPS TO BURN OUT IN 4 DAYS. A "WRENCH" WARNING SYMBOL APPEARED ON THE DASH AND THE VANS ENGINE DIES WHILE GOING AT HIGH SPEED (WE PULL A PRESSURE WASHING TRAILER HOLDING WITH HAZARDOUS CHEMICALS & WATER). IF IT WAS RAINING OR EVEN HEAVY TRAFFIC THIS COULD CAUSE A DANGEROUS LIFE THREATENING CRASH. ON WET ROADS THESE HEAVY COMMERCIAL VEHICLES CAN EASILY HYDRO-PLAIN WHEN THIS OCCURS PUTTING THE DRIVER & OTHERS IN DANGER WHO MAY BE IN THE PATH. WE ARE NOW WITHOUT OUR SERVICE VAN FOR 2 WEEKS & FORD ESTIMATED IN THE EXCESS OF $2600 IN REPAIRS ON A VEHICLE WITH JUST 34,000 MILES ON THE VAN.WE JUST REPLACED THE TRANSMISSION 3 MONTHS AGO. MY STEP FATHER IS 84 YEARS OLD WHO OWNS THIS VEHICLE AND HE IS A RETIRED NAVY CAPTAIN OF OVER 25 YEARS. HE AND I ARE BOTH CONCERNED THAT THIS VEHICLE IS TOO DANGEROUS TO DRIVE AT HIGH SPEEDS (60-70MPH) WITH THE LOADS WE CARRY IN OUR EVERY DAY SERVICE SCHEDULE. FORD SEEMS TO OFFER NO ASSISTANCE FINANCIALLY AND NO COMFORT IN RESOLVING THE SAFETY ISSUES RESULTING IN THE FAILURE OF THE PCM (POWER TRAIN CONTROL MODULE) WHICH IS OBVIOUSLY VERY DANGEROUS WHEN LARGE COMMERCIAL VEHICLES HAVE THE ENGINE FAILING OR DYING AT HIGH SPEEDS. AFTER READING ABOUT THE THROTTLE BODY PROBLEMS THAT FORD EXPERIENCING WITH OVER 1,600,000 VEHICLES BEING RECALLED, IT SEEMS THAT THE SAME WARNING SYMBOL OF THE TWO SIDED WRENCH APPEARS ON THE DASH AND THE SAME ENGINE FAILING OCCURS AT HIGH SPEEDS. THE SERVICE MECHANIC AT BIG STAR FORD IN MANVEL TX. TOLD ME HE REPLACED THE FIRST FUEL PUMP, DROVE IT ON THE HWY AND HAD TO TOW IT BACK TO THE DEALER BECAUSE IT DIED WHILE TEST DRIVING THE VAN AND BURNED OUT THE NEW FUEL PUMP HE JUST INSTALLED, THEN HE SAID HE PUT A NEW FUEL PUMP IN AGAIN AND USED THAT TO DIAGNOSE THAT THE PCM WAS THE PROBLEM WHILE RUNNING IT ON IDLE FOR AN HOUR. WE ARE NOW CONCERNED THIS NEW PUMP IS DAMAGED.
NHTSA ODI #10911231
33,492 miles · Jun 17, 2016
Wheels
LAST WEEK I RECEIVED NOTICE FROM MICHELIN NORTH AMERICA THAT MY CLAIM I PRESENTED IN WRITING ON MAY 18 HAD BEEN DENIED. I FILED THE CLAIM BECAUSE I HAD MY WARRANTY TIRE EXPLODED ON MY CARGO VAN RESULTING IN ABOUT $5000. IN DAMAGES. MICHELIN REPRESENTATIVE RITCH TOWNSEND SAYS THAT I AT SOME POINT I HIT SOMETHING SPLITTING THE INN…
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LAST WEEK I RECEIVED NOTICE FROM MICHELIN NORTH AMERICA THAT MY CLAIM I PRESENTED IN WRITING ON MAY 18 HAD BEEN DENIED. I FILED THE CLAIM BECAUSE I HAD MY WARRANTY TIRE EXPLODED ON MY CARGO VAN RESULTING IN ABOUT $5000. IN DAMAGES. MICHELIN REPRESENTATIVE RITCH TOWNSEND SAYS THAT I AT SOME POINT I HIT SOMETHING SPLITTING THE INNER LINER THAT OVER TIME CAUSED THE TREAD DETACHMENT. THIS DID NOT HAPPEN! I AM THE ONLY PERSON THAT HAS DROVE THIS VAN WITH JUST 33,000. MILES. AREA ATTORNEY'S WITH DEFECTIVE TIRE LITIGATION EXPERIENCE ARE PERSONAL "INJURY ATTORNEY'S". NO INJURY; NO INTEREST! THIS LARGE TIRE MANUFACTURER WILL NOT TAKE RESPONSIBILITY FOR THEIR DEFECTIVE TIRE UNTIL THEY ARE FORCED UNDER JUDGEMENT AND THEN LIKELY ONLY AFTER PEOPLE HAVE LOST THEIR LIVES! ON 05/10/16 I WAS SOUTHBOUND IN CLEARWATER FL ON HWY 19 WHEN I HEARD A SUDDEN EXPLOSION. BEING IN THE FURTHERMOST RIGHT DRIVING LANE I PULLED OFF ONTO THE EMERGENCY LANE AT 12600 HWY 19. I FOUND THAT THE RIGHT REAR TIRE HAD COMPLETELY COME APART AND HAD BADLY BEATEN THE REAR PANEL OF MY VAN. AFTER PUTTING THE SPARE TIRE ON AND GETTING BACK HOME I CONTACTED MICHELIN CONSUMER CARE AND WAS TOLD TO TAKE THE TIRE TO TIRE KINGDOM IN DUNEDIN FOR EVALUATION. THE MANAGER AT THIS STORE IN TURN ALSO TALKED TO THE MICHELIN REPRESENTATIVE EXPLAINING THE TIRE WAS UNDER WARRANTY AND THE TREAD HAS DETACHED. AN OFFER WAS MADE AT THAT TIME TO REPLACE THE TIRE BUT I WOULD HAVE TO LEAVE THE TIRE; MY EVIDENCE OF THE CAUSE OF THE VEHICLE DAMAGE. I DECLINED THE OFFER ELECTING FOR THE MICHELIN CLAIMS PROCESS. AS REQUESTED I SENT THE DEFECTIVE TIRE TO MICHELIN FOR A NON-DESTRUCTIVE TEST OF THE TIRE AND REQUESTED THAT THE TIRE BE RETURNED TO ME AFTER INSPECTION AND I HAVE SINCE RECEIVED THE TIRE BACK IN DUNEDIN. I AM CONVINCED THIS TIRE TELLS A TALE THAT WILL GO UNNOTICED BECAUSE NOBODY LOST THEIR LIFE YET.
NHTSA ODI #10874751
36,606 miles · Aug 11, 2014
Engine
TL* THE CONTACT OWNS A 2011 FORD E-250. THE CONTACT STATED THAT THE ENGINE WARNING INDICATOR WAS CONSTANTLY ILLUMINATED. THE DEALER STATED THAT THE UREA PUMP WAS CONTAMINATED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 36,606. JCC
NHTSA ODI #10621472
10,000 miles · May 28, 2014
Exterior Lighting
A SHORT WHILE AFTER OWNING THE VEHICLE, THE BRAKE LIGHT BULBS BURNT OUT. I'VE HAD TO REPLACE ALL THE BRAKE LIGHT BULBS APPROXIMATELY EVERY 3 MONTHS OR SO. AFTER A FEW BULB REPLACEMENTS I NOTICED THE SOCKETS THAT HOLD THE BULB STARTING TO LOOK BURNT. NOW ALL THE SOCKETS IN THE REAR OF THE VEHICLE ARE TO THE POINT WHERE THEY AR…
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A SHORT WHILE AFTER OWNING THE VEHICLE, THE BRAKE LIGHT BULBS BURNT OUT. I'VE HAD TO REPLACE ALL THE BRAKE LIGHT BULBS APPROXIMATELY EVERY 3 MONTHS OR SO. AFTER A FEW BULB REPLACEMENTS I NOTICED THE SOCKETS THAT HOLD THE BULB STARTING TO LOOK BURNT. NOW ALL THE SOCKETS IN THE REAR OF THE VEHICLE ARE TO THE POINT WHERE THEY ARE COMPLETELY "FRIED" AND MELTED NEEDING REPLACED. *TR
NHTSA ODI #10594474
22,000 miles · May 15, 2014
Structure
THE INTERIOR GRAB HANDLE IS USED TO CLIMB INTO THE TRUCK. DUE TO A WEAK DESIGN THE HANDLE BREAKS CAUSING THE POTENTIAL FOR A PERSON TO FALL BACKWARDS AND SERIOUSLY INJURING THEMSELVES. *TR
NHTSA ODI #10588703
347 miles · Jul 27, 2011
SteeringSuspension
TL* THE CONTACT OWNS A 2011 FORD E-250. THE CONTACT WAS DRIVING 72 MPH WHEN THE CONTACT EXPERIENCED A STEERING FAILURE IN WHICH THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO MANEUVER. THE VEHICLE WAS TAKEN TO THE DEALER FOUR TIMES WHERE THE DEALER ADVISED THAT THE FAILURE WAS A RESULT OF THE BALL JOINT NOT BEING PROPERLY BRO…
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TL* THE CONTACT OWNS A 2011 FORD E-250. THE CONTACT WAS DRIVING 72 MPH WHEN THE CONTACT EXPERIENCED A STEERING FAILURE IN WHICH THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO MANEUVER. THE VEHICLE WAS TAKEN TO THE DEALER FOUR TIMES WHERE THE DEALER ADVISED THAT THE FAILURE WAS A RESULT OF THE BALL JOINT NOT BEING PROPERLY BROKEN IN DURING USE. THE DEALER OFFERED NUMEROUS REMEDIES BUT NONE RESOLVED THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 347 AND THE CURRENT MILEAGE WAS 2,800. UPDATED 09/15/11 *BF UPDATED 12/19/11
NHTSA ODI #10415377
Official recalls
15Dec 17, 2025
Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.
Consequence & remedy
Consequence: An unsecured wheelchair can move during transit, increasing the risk of injury.
Remedy: Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
May 24, 2016
New England Wheels (New England) is recalling certain model year 2006-2014 Ford E-250, E-350, and 2015 Ford Transit vans equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts by Ricon. The platform side plate of the affected wheelchair lifts may crack. Additionally, the lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.
Consequence & remedy
Consequence: If the platform side plates crack or the platform mounting fails from out-of-position bearings, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the vehicle's doors are opened, the platform may fall onto the lift operator, increasing their risk of injury.
Remedy: New England will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on June 29, 2016. Owners may contact New England customer service at 1-800-886-9247. New England's number for this recall is 16E-020.
Nov 20, 2015
New England Wheels is recalling certain model year 2006-2014 Ford E-250, and E-350 cargo vans modified to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts built by the Ricon Corporation. The affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.
Consequence & remedy
Consequence: If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.
Remedy: New England Wheels will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on January 5, 2016. Owners may contact New England Wheels customer service at 1-800-866-9247, or Ricon Customer Service at 1-800-322-2884. New England Wheels' number for this recall is 15E-068. Note: These vans and wheelchair lifts were subject to a similar recall in 2014. All vehicles that received that recall remedy are still affected by this recall as well.
Nov 17, 2015
Mobility Specialists, Inc. (Mobility Specialists) is recalling certain model year 2006-2014 Ford E-250, and E-350 vehicles modified to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack. Additionally, the affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.
Consequence & remedy
Consequence: If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator. Additionally, if the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.
Remedy: Mobility Specialists will notify owners to take their vehicles to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on November 13, 2015. Owners may contact Mobility Specialists customer service at 1-877-777-5438, or Ricon customer service at 1-800-322-2884.
Nov 4, 2015
MobilityWorks (WMK Inc.) is recalling certain model year 2006-2014 Ford E-150, E-250, and E-350 vans modified by MobilityWorks to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.
Consequence & remedy
Consequence: If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.
Remedy: MobilityWorks will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on December 15, 2015. Owners may contact MobilityWorks customer service at 1-800-769-8267, or Ricon Customer Service at 1-800-322-2884. Note: These vehicles and wheelchair lifts were subject to a similar recall in 2014. All vehicles that received that recall remedy are still affected by this recall as well.
Nov 5, 2014
Cummings Mobility Conversion & Supply (Cummings) is recalling certain model year 2006-2014 Ford E-150, E-250, E-350, Chevrolet Express, 2006-2008 Dodge Sprinter, and 2009-2014 Mercedes-Benz Sprinter, and 2013 Ford Transit Connect vehicles manufactured January 1, 2006, to October 8, 2014, equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation after January 1, 2006. The platform side plate of the affected wheelchair lifts may crack.
Consequence & remedy
Consequence: If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.
Remedy: Cummings will notify owners to take buses to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began January 13, 2015. Owners may contact Cumming's customer service at 1-800-639-5438 or Ricon customer service at 1-800-322-2884. Cumming's number for this recall is 14E-041.
Oct 3, 2014
New England Wheels (New England) is recalling certain model year 2006-2014 E-250, and E-350 vehicles modified by New England to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack.
Consequence & remedy
Consequence: If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.
Remedy: New England will notify owners to take vehicles to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on November 17, 2014. Owners may contact New England customer service at 1-800-886-9247 or Ricon customer service at 1-800-322-2884. New England's number for this recall is 14E-041.
Sep 23, 2014
National Van Builders, Inc. (National Van) is recalling certain 2007-2014 Ford E-150 and E-250 vehicles manufactured February 26, 2007, to August 19, 2014, and equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack.
Consequence & remedy
Consequence: If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.
Remedy: National Van will notify owners to take buses to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on October 3, 2014. Owners may contact National Van customer service at 1-800-527-7477. National Van's number for this recall is Ricon2014.
Jul 10, 2014
Roush Performance Products, Inc. (Roush) is recalling certain model year 2010-2012 Ford E-150 Wagons and Cargo Vans, E-250 Cargo Vans and Extended Cargo Vans, E-350 Wagons, Extended Wagons, Cargo Vans, and Extended Vans, and E-450 Cutaway models. These models were modified by Roush to be equipped with certain propane fuel system conversion kits manufactured January 2011 to August 2012 with an aluminum fuel line fitting. Due to a reaction between the different metals, the affected kits may develop a propane leak where the aluminum fuel line fitting contacts the brass supply valve housing.
Consequence & remedy
Consequence: A propane leak in the presence of an ignition source increases the risk of a fire.
Remedy: Roush will notify owners and will replace the aluminum fuel line fittings with new stainless steel fittings, free of charge. The recall began on September 1, 2014. Owners may contact Roush customer service at 1-800-597-6874.
Mar 4, 2014
Landi Renzo USA is recalling certain model year 2011-2014 Ford E-150, E-250, and E-350 vehicles modified January 2, 2011, through February 24, 2014 to operate on compressed natural gas (CNG). In the affected vehicles, the left and right rear brackets that support the rear CNG cylinder may fail, allowing the cylinder to dislodge from the vehicle.
Consequence & remedy
Consequence: If the cylinder dislodges, a CNG leak may result, increasing the risk of a fire.
Remedy: Landi Renzo USA will notify owners, and dealers will inspect and replace the side arm brackets, as necessary, free of charge. The recall began on March 27, 2014. Owners may contact Landi Renzo USA at 1-855-526-3400.
Jun 21, 2013
Mobility Works is recalling certain model year 2006-2012 Ford E-150, E-250 and E-350 vehicles manufactured August 2006 through August 2012. The vehicles are equipped with certain Ricon S series and K Series wheelchair lifts with an optional armored pendant cable. The armored cable may be positioned such that it does not clear the wheelchair lift.
Consequence & remedy
Consequence: If the cable does not clear the wheel chair lift it may contact the power lug and, if it does not have a nonconductive cover, or it has an improperly installed non-conductive cover, a short circuit may occur that could result in a fire.
Remedy: Mobility Works will notify owners and Ricon will provide a supplemental cover kit and instructions, free of charge. This recall campaign is expected to begin July 15, 2013. Owners may contact Mobility Works at 1-877-275-4912 and Ricon at 1-818-267-3000.
Aug 31, 2011
ROUSH IS RECALLING CERTAIN MODEL YEAR 2009-2011 FORD E-150, E-250, AND E-350 5.4L ENGIN VANS/WAGONS/CUTAWAYS, AND MODEL YEAR 2010-2011 FORD E-450 6.8L ENGINE CUTAWAY VEHICLES ALTERED BY ROUCH TO OPERATE USING THE ROUSH BRANDED CLEANTECH PROPANE AUTOGAS FUEL SYSTEM. THE FUEL RAILS INCLUDED IN THE KITS CONTAIN IMPROPERLY SEATED INJECTOR RETENTION CLIPS. THIS COULD RESULT IN LEAKAGE OF PROPANE AUTOGAS.
Consequence & remedy
Consequence: A PROPANE LEAK IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
Remedy: ROUSH WILL NOTIFY OWNERS OF THE VEHICLES OF WHICH THE KITS WERE INSTALLED IN ORDER TO ARRANGE FOR FREE REPLACEMENT OF THE INJECTOR RETENTION CLIPS. THE SAFETY RECALL BEGAN ON SEPTEMBER 26, 2011. OWNERS MAY CONTACT ROUSH AT 1-734-466-6255.
Aug 26, 2011
Ford Motor Company (Ford) is recalling certain model year 2011 Ford E-150, E-250, E-350, and E-450 vehicles built from May 12, 2011, through May 26, 2011. Due to improper manufacturing conditions, some of the windshields may form bubbles after an extended time in hot temperatures. As such, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard No. 205, "Glazing Materials."
Consequence & remedy
Consequence: The presence of bubbles may hinder driver's visibility thereby increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will inspect and replace the windshield if bubbles are present, free of charge. The recall began in January 2014. Owners may contact the Ford customer relationship center at 1-866-436-7332. Ford's recall campaign number is 11C20.
May 31, 2011
ROUSH PERFORMANCE PRODUCTS IS RECALLING CERTAIN 2011 FORD E-SERIES VANS EQUIPPED WITH 5.4 OR 6.8 LITER ENGINES THAT HAVE BEEN ALTERED BY ROUSH TO OPERATE USING THE ROUSH LIQUID PROPANE AUTOGAS FUEL SYSTEM. A VALVE IN THE SYSTEM MAY HAVE BEEN MISMACHINED ALLOWING A PROPANE LEAK.
Consequence & remedy
Consequence: A PROPANE LEAK IN THE PRESENCE OF AN IGNITION SOURCE MAY RESULT IN A VEHICLE FIRE.
Remedy: ROUSH WILL REPLACE THE DEFECTIVE VALVE WITH A CORRECTLY MACHINED ONE. ALL THE AFFECTED VEHICLES HAVE BEEN REPAIRED, THEREFORE, AN OWNER NOTIFICATION LETTER WILL NOT BE ISSUED FOR THIS CAMPAIGN. OWNERS MAY CONTACT ROUSH AT 1-734-466-6255.
Apr 20, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2011 E-150, E-250, E-350 AND E-450 TRUCKS FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 207, "SEATING SYSTEMS." IT MAY BE POSSIBLE THAT UNDER UNUSUALLY HIGH LOADS, SUCH AS DURING A CRASH, THE DRIVER POWER SEAT TRACK WORM GEAR MAY FRACTURE.
Consequence & remedy
Consequence: IN THE EVENT OF A CRASH OR OTHER CIRCUMSTANCES OF SEVERE LOADING, THE WORM GEAR COULD FRACTURE AND ALLOW THE SEAT TO SHIFT UNRESTRAINED FORWARD OR BACKWARD INCREASING THE RISK AND/OR SEVERITY OF INJURIES TO THE DRIVER.
Remedy: DEALERS WILL INSPECT THE DRIVER'S SEAT TRACK ASSEMBLY, AND IF NECESSARY, REPLACE IT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 4, 2011. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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