NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
6 reportsMileage unknown · Jul 10, 2024
Tires
I purchased DORMAN Replacement TPMS Sensors 974-050 from ROCKAUTO for my van. Installed less than 2 years and all are bad. ROCKAUTO stated they were wholesale closeout on only offer a 30 day warranty. Contact DORMAN and they stated LIFETIME and that ROCKAUTO should not have sold out of date sensors and to contact ROCKAUTO. Af…
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I purchased DORMAN Replacement TPMS Sensors 974-050 from ROCKAUTO for my van. Installed less than 2 years and all are bad. ROCKAUTO stated they were wholesale closeout on only offer a 30 day warranty. Contact DORMAN and they stated LIFETIME and that ROCKAUTO should not have sold out of date sensors and to contact ROCKAUTO. After several emails to ROCKAUTO they basically say sorry out of warranty. The date code on the sensors are 11326-385 they were built in 2011. They should have some kind of law for selling outdated safety equipment. I have my Shipping Packing List , one sensor that I never installed and 4 of the 5 boxes.
NHTSA ODI #11601030
162,400 miles · Jan 9, 2021
Engine
THANKFULLY I WAS DRIVING SLOWLY BETWEEN CURVES ON A STRETCH OF ROADWAY WITH A 30MPH SPEED LIMIT (ONE LANE EACH DIRECTION) WHEN I 'BLEW A SPARK PLUG'. THE COIL WAS ALSO DAMAGED I WAS TOLD. I WAS ALSO TOLD THERE'S NO GUARANTEE THAT IT WOULD NEVER HAPPEN AGAIN, AND I HAVE 7 OTHER SPARK PLUGS AND COILS IN THE ENGINE, SO EXPECT IT.…
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THANKFULLY I WAS DRIVING SLOWLY BETWEEN CURVES ON A STRETCH OF ROADWAY WITH A 30MPH SPEED LIMIT (ONE LANE EACH DIRECTION) WHEN I 'BLEW A SPARK PLUG'. THE COIL WAS ALSO DAMAGED I WAS TOLD. I WAS ALSO TOLD THERE'S NO GUARANTEE THAT IT WOULD NEVER HAPPEN AGAIN, AND I HAVE 7 OTHER SPARK PLUGS AND COILS IN THE ENGINE, SO EXPECT IT. ALLEGEDLY 3 WERE REPLACED JUST BEFORE WE BOUGHT THIS USED IN 2016. I TRIED TO GET RECEIPTS FOR VEHICLE MAINTENANCE RECORDS, BUT THE SHOP REFUSED AND THE PRIVATE OWNER HAD MOVED AND THROWN HER PAPERWORK AWAY. THIS WAS IN MASSACHUSETTS. I HAD NO WARNING, THAT I KNOW OF. SUDDENLY THERE WAS A LOUD BANG AND A REPEATED BANG, BANG, BANG! I PULLED OVER IMMEDIATELY. (THANKFULLY IT WASN'T A 3 OR MORE LANE HIGHWAY WITH MY MOTHER IN HER WHEELCHAIR!) THE BANGING ONLY STOPPED WHEN THE ENGINE WAS OFF. I WAS UNABLE TO LOOK AT THE ENGINE COMPARTMENT WITH THE VAN ON BECAUSE I WAS AFRAID OF MORE DAMAGE! IT WAS PUT ON A FLATBED AND TOWED BY AAA, TO A SHOP A FEW MILES AWAY. UNFORTUNATELY, THIS SHOP COULDN'T GET IT INSIDE TO WORK ON. A FRIEND OF MINE DID THE REPAIR IN THE PARKING LOT. ***APPARENTLY THIS IS A VERY FREQUENT PROBLEM WITH THESE FORD E250 ENGINES. THERE IS A LOT OF PEOPLE EXPERIENCING THE SAME PROBLEM. I HAD NO IDEA! IT COULD BE EXTREMELY DANGEROUS ON A MULTI LANE HIGHWAY, TRAVELING AT HIGH SPEEDS, GOING UP AND DOWN THE MOUNTAINS (I TRAVEL BETWEEN NYS & MASSACHUSETTS), IN SUBZERO TEMPERATURES ESPECIALLY WITH SOMEONE IN A WHEELCHAIR ONBOARD!*** I HAVE NO RECEIPTS. AAA OF CENTRAL NY SHOULD HAVE A RECORD OF THE TOW.
NHTSA ODI #11387290
76,000 miles · Mar 13, 2017
EngineFuel System, GasolinePower Train
MY TRANSMISSION WENT ABOUT TWO WEEKS AGO. I WAS TOLD THAT FORD HAD BAD TRANSMISSIONS IN THE YEARS OF MY VAN, BY THE MECHANIC. THEN FRIDAY NIGHT I WAS DRIVING ALONG AND THE VAN STARTED ACTING FUNNY, NOT ACCELERATING AND A WRENCH LIGHT CAME ON. THEN A LITTLE ENGINE LIGHT CAME ON AND MY CAR DIED. I GOT IT TO GO ABOUT 30MPH ON …
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MY TRANSMISSION WENT ABOUT TWO WEEKS AGO. I WAS TOLD THAT FORD HAD BAD TRANSMISSIONS IN THE YEARS OF MY VAN, BY THE MECHANIC. THEN FRIDAY NIGHT I WAS DRIVING ALONG AND THE VAN STARTED ACTING FUNNY, NOT ACCELERATING AND A WRENCH LIGHT CAME ON. THEN A LITTLE ENGINE LIGHT CAME ON AND MY CAR DIED. I GOT IT TO GO ABOUT 30MPH ON THE EXPRESSWAY AND GOT IT TO THE GARAGE. :[ I LOOKED UP WHAT HAPPENED AND FOUND OUT THAT THE THROTTLE BODY PROBLEM IS COMMON IN THE FORD, JUST NOT THE E250. BUT IT IS THE SAME PROBLEM AS THE ESCAPE, SO OBVIOUSLY A FORD PROBLEM!! I HAVE ALREADY PUT IN A NEW TRANSMISSION AND NOW THIS. I FEEL THAT THESE THINGS SHOULD NOT GO AFTER ONLY 9 YEARS. THIS VEHICLE IS FOR TRANSPORTING MY TWO BOYS IN WHEELCHAIRS WITH A MUSCLE DISEASE. I NEED MY CAR!!! BUT I AM GOING BROKE! IF THESE PROBLEMS ARE FORD AND YOU ARE FIXING THEM FOR FREE WITHIN TEN YEARS, THEN THAT IS WHAT YOU SHOULD DO! [XXX]. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ODI #10960296
195,000 miles · Jul 22, 2013
Air BagsStructureWheelsCrashInjury
I WAS DRIVING IN THE RAIN GOING 45 AND AS I WAS HEADING DOWNHILL I ATTEMPTED TO SLOW DOWN. THE VEHICLE BEGAN TO HYDROPLANE AND I COULD NOT CONTROL THE DIRECTION I WAS GOING. I RAN FRONT FIRST INTO A GUARDRAIL AND MY VAN FLIPPED OVER AND ROLLED. THE AIR BAGS NEVER DEPLOYED AND THE VEHICLE WAS TOTALED. *TR
NHTSA ODI #10526188
4,000 miles · Jan 3, 2012
Tires
TL* THE CONTACT OWNS A 2008 FORD E-250 WITH HANKOOK DYNAPRO AS TIRES, SIZE LT245/75/R16, DOT NUMBER: T7XD5JNH. THE CONTACT STATED THAT WHEN DRIVING VARIOUS SPEEDS, THERE WAS A SEVERE THUMP FELT FROM THE REAR OF THE VEHICLE. AFTER TAKING THE VEHICLE TO AN INDEPENDENT MECHANIC, THE CONTACT WAS ADVISED THAT THE FRONT DRIVER SIDE TI…
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TL* THE CONTACT OWNS A 2008 FORD E-250 WITH HANKOOK DYNAPRO AS TIRES, SIZE LT245/75/R16, DOT NUMBER: T7XD5JNH. THE CONTACT STATED THAT WHEN DRIVING VARIOUS SPEEDS, THERE WAS A SEVERE THUMP FELT FROM THE REAR OF THE VEHICLE. AFTER TAKING THE VEHICLE TO AN INDEPENDENT MECHANIC, THE CONTACT WAS ADVISED THAT THE FRONT DRIVER SIDE TIRE SEPARATED AND NEEDED TO BE REPLACED. THE VEHICLE WAS TAKEN TO CERTIFIED DEALER WHERE THE TIRE WAS REPLACED. THE FAILURE RECURRED WITHIN A FEW MONTHS. THE TIRE WAS REPLACED A SECOND TIME. LATER, THE CONTACT EXPERIENCED THE SAME FAILURE ON THE FRONT PASSENGER SIDE TIRE. THE MANUFACTURER WAS CONTACTED AND THEY ADVISED THE CONTACT THAT THE FAILURE COULD HAVE BEEN CAUSED BY A DEFECT IN THE VEHICLE ITSELF. THE FAILURE MILEAGE WAS APPROXIMATELY 4,000. THE TIRE FAILURE MILEAGE WAS APPROXIMATELY 3,500.
NHTSA ODI #10442163
42,250 miles · Mar 1, 2010
Vehicle Speed ControlCrashInjury
WHEN THE ENGINE ON THE 2008 E250 FORD CARGO VAN WAS STARTED AND THE TRUCK PUT INTO THE DRIVE GEAR, THE ENGINE RACED AT A HIGH RPM RATE SUFFICIENT TO SPIN THE REAR WHEELS, LUNGE FORWARD UNDER WHAT FELT LIKE FULL POWER, SLAMMED THROUGH A FENCE AND DOWN INTO A RAVINE. THE VAN WAS A RENTAL FROM ENTERPRISE LEASING CO. THE PASSENGER'S…
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WHEN THE ENGINE ON THE 2008 E250 FORD CARGO VAN WAS STARTED AND THE TRUCK PUT INTO THE DRIVE GEAR, THE ENGINE RACED AT A HIGH RPM RATE SUFFICIENT TO SPIN THE REAR WHEELS, LUNGE FORWARD UNDER WHAT FELT LIKE FULL POWER, SLAMMED THROUGH A FENCE AND DOWN INTO A RAVINE. THE VAN WAS A RENTAL FROM ENTERPRISE LEASING CO. THE PASSENGER'S RIGHT RING FINGER WAS SEVERED IN THE CRASH. NO AIR BAGS DEPLOYED AND APPARENTLY NEVER INSTALLED IN THE 2008 VAN. THE ACCELERATOR APPEARED TO BE STUCK IN THE OUT-OF-CONTROL RUN-AWAY. *TR
NHTSA ODI #10315281
Official recalls
20Feb 26, 2019
New England Wheels (New England) is recalling certain 2008, 2013 and 2014 Ford E-250 vehicles modified to be equipped with Ricon Wheelchair lifts. The wheelchair lift positioning input cam may fail while the lift is in use, allowing the platform to travel higher than the vehicle's floor height. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 403, "Platform Lift Systems."
Consequence & remedy
Consequence: If the wheelchair lift platform stops above the vehicle floor, the wheelchair user can tip inwards towards the vehicle when exiting the lift, increasing their risk of injury.
Remedy: New England has notified owners, and Ricon dealers will replace the lift positioning input cam, free of charge. The recall began on March 18, 2019. Owners may contact Ricon customer service at 1-800-322-2884 or New England customer service at 1-978-663-9724.
May 24, 2016
New England Wheels (New England) is recalling certain model year 2006-2014 Ford E-250, E-350, and 2015 Ford Transit vans equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts by Ricon. The platform side plate of the affected wheelchair lifts may crack. Additionally, the lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.
Consequence & remedy
Consequence: If the platform side plates crack or the platform mounting fails from out-of-position bearings, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the vehicle's doors are opened, the platform may fall onto the lift operator, increasing their risk of injury.
Remedy: New England will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on June 29, 2016. Owners may contact New England customer service at 1-800-886-9247. New England's number for this recall is 16E-020.
Nov 20, 2015
New England Wheels is recalling certain model year 2006-2014 Ford E-250, and E-350 cargo vans modified to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts built by the Ricon Corporation. The affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.
Consequence & remedy
Consequence: If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.
Remedy: New England Wheels will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on January 5, 2016. Owners may contact New England Wheels customer service at 1-800-866-9247, or Ricon Customer Service at 1-800-322-2884. New England Wheels' number for this recall is 15E-068. Note: These vans and wheelchair lifts were subject to a similar recall in 2014. All vehicles that received that recall remedy are still affected by this recall as well.
Nov 17, 2015
Mobility Specialists, Inc. (Mobility Specialists) is recalling certain model year 2006-2014 Ford E-250, and E-350 vehicles modified to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack. Additionally, the affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.
Consequence & remedy
Consequence: If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator. Additionally, if the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.
Remedy: Mobility Specialists will notify owners to take their vehicles to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on November 13, 2015. Owners may contact Mobility Specialists customer service at 1-877-777-5438, or Ricon customer service at 1-800-322-2884.
Nov 4, 2015
MobilityWorks (WMK Inc.) is recalling certain model year 2006-2014 Ford E-150, E-250, and E-350 vans modified by MobilityWorks to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.
Consequence & remedy
Consequence: If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.
Remedy: MobilityWorks will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on December 15, 2015. Owners may contact MobilityWorks customer service at 1-800-769-8267, or Ricon Customer Service at 1-800-322-2884. Note: These vehicles and wheelchair lifts were subject to a similar recall in 2014. All vehicles that received that recall remedy are still affected by this recall as well.
Nov 5, 2014
Cummings Mobility Conversion & Supply (Cummings) is recalling certain model year 2006-2014 Ford E-150, E-250, E-350, Chevrolet Express, 2006-2008 Dodge Sprinter, and 2009-2014 Mercedes-Benz Sprinter, and 2013 Ford Transit Connect vehicles manufactured January 1, 2006, to October 8, 2014, equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation after January 1, 2006. The platform side plate of the affected wheelchair lifts may crack.
Consequence & remedy
Consequence: If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.
Remedy: Cummings will notify owners to take buses to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began January 13, 2015. Owners may contact Cumming's customer service at 1-800-639-5438 or Ricon customer service at 1-800-322-2884. Cumming's number for this recall is 14E-041.
Oct 3, 2014
New England Wheels (New England) is recalling certain model year 2006-2014 E-250, and E-350 vehicles modified by New England to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack.
Consequence & remedy
Consequence: If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.
Remedy: New England will notify owners to take vehicles to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on November 17, 2014. Owners may contact New England customer service at 1-800-886-9247 or Ricon customer service at 1-800-322-2884. New England's number for this recall is 14E-041.
Sep 23, 2014
National Van Builders, Inc. (National Van) is recalling certain 2007-2014 Ford E-150 and E-250 vehicles manufactured February 26, 2007, to August 19, 2014, and equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack.
Consequence & remedy
Consequence: If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.
Remedy: National Van will notify owners to take buses to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on October 3, 2014. Owners may contact National Van customer service at 1-800-527-7477. National Van's number for this recall is Ricon2014.
Jun 21, 2013
Mobility Works is recalling certain model year 2006-2012 Ford E-150, E-250 and E-350 vehicles manufactured August 2006 through August 2012. The vehicles are equipped with certain Ricon S series and K Series wheelchair lifts with an optional armored pendant cable. The armored cable may be positioned such that it does not clear the wheelchair lift.
Consequence & remedy
Consequence: If the cable does not clear the wheel chair lift it may contact the power lug and, if it does not have a nonconductive cover, or it has an improperly installed non-conductive cover, a short circuit may occur that could result in a fire.
Remedy: Mobility Works will notify owners and Ricon will provide a supplemental cover kit and instructions, free of charge. This recall campaign is expected to begin July 15, 2013. Owners may contact Mobility Works at 1-877-275-4912 and Ricon at 1-818-267-3000.
Jun 4, 2010
MOBILITY TRANSPORTATION (MTS) IS RECALLING CERTAIN MODEL YEAR 2007 THROUGH 2009 CONVERSION VANS BUILT ON FORD E150, E250, AND E350 CHASSIS FROM SEPTEMBER 16, 2008 THROUGH APRIL 15, 2009 AND FITTED WITH RICON PUBLIC USE LIFTS. THE RESTRAINT BELT ON THESE LIFTS WAS DESIGNED TO PREVENT THE LIFT FROM MOVING, UNLESS THE TONGUE OF THE BELT IS FULLY ENGAGED AND LATCHED IN THE BUCKLE. RICON HAS DISCOVERED, HOWEVER, THAT IT IS POSSIBLE FOR THE OPERATOR TO INSERT THE BELT TONGUE INTO THE BUCKLE WITHOUT FULLY ENGAGING THE LATCHING MECHANISM. IN THIS CASE, THE RESTRAINT BELT WOULD APPEAR TO BE LATCHED, AND THE OPERATOR COULD RUN THE LIFT. IF THE RESTRAINT BELT TONGUE IS NOT FULLY ENGAGED INTO THE RESTRAINT BELT BUCKLE, AND LATCHED, THE LIFT MAY OPERATE WITH AN OCCUPANT ON THE PLATFORM.
Consequence & remedy
Consequence: THE USER OF THE LIFT COULD BE INJURED SHOULD THE LIFT MOVE WITHOUT THE RESTRAINT BELT PROPERLY BUCKLED.
Remedy: MTS IS WORKING WITH RICON AND RICON WILL BE PERFORMING THE REMEDY FOR THIS CAMPAIGN. PLEASE SEE RICON'S DEFECT REPORT 09E-060. RICON WILL PROVIDE CUSTOMERS WITH A WARNING DECAL AND A DVD-BASED TRAINING AID. THE SAFETY RECALL BEGAN ON OCTOBER 18, 2010. OWNERS MAY CONTACT RICON AT 1-818-267-3000 OR MTS AT 1-734-453-6452.
Jun 4, 2010
MOBILITY TRANSPORTATION (MTS) IS RECALLING CERTAIN MODEL YEAR 2007 THROUGH 2009 CONVERSION VANS BUILT ON FORD E150, E250, AND E350 CHASSIS FROM SEPTEMBER 16, 2008 THROUGH APRIL 15, 2009 AND FITTED WITH CERTAIN RICON S SERIES AND K SERIES L-MODEL WHEELCHAIR LIFTS. DUE TO A PROBLEM IN THE SOFTWARE THAT CONTROLS THE LIFT'S "UP" FUNCTION, SHOULD THE "UP" BUTTON BE RELEASED BEFORE THE FLOOR LEVEL LIMIT SWITCH IS ACTIVATED, THE LIFT MAY CONTINUE ITS UPWARD TRAVEL AND MAY OVERRUN THE FLOOR LEVEL CUT OFF POINT.
Consequence & remedy
Consequence: WHEN THE PLATFORM OVERRUNS THE VEHICLE FLOOR LEVEL AND STOPS AT AN ANGLE FROM 15-20 DEGREES, IT IS POSSIBLE FOR A PERSON IN A WHEELCHAIR TO TIP OVER AND FOR SOMEONE STANDING ON THE PLATFORM TO FALL, POSSIBLY RESULTING IN INJURIES.
Remedy: MTS WILL NOTIFY OWNERS AND THE REPAIRS WILL BE PERFORMED BY AUTHORIZED RICON DEALERS FREE OF CHARGE. A SOFTWARE SOLUTION FOR THIS SAFETY DEFECT IS UNDER INVESTIGATION. UNTIL THE SOFTWARE SOLUTION IS AVAILABLE, RICON WILL PROVIDE OWNERS WITH A BULLETIN OUTLINING PROPER WHEELCHAIR LIFT OPERATION AND WILL SHIP OWNERS A DVD-BASED TRAINING AID TO PROMOTE PROPER LIFT OPERATION AT NO COST. THE SAFETY RECALL BEGAN ON OCTOBER 18, 2010. OWNERS MAY CONTACT RICON AT 1-818-267-3000 OR MTS AT 1-734-453-6452.
May 13, 2010
MOBILITY WORKS IS RECALLING CERTAIN MODEL YEAR 2008 AND 2009 CONVERSION VANS BUILT ON FORD E150, E250, AND E350 CHASSIS AFTER NOVEMBER 2007 AND FITTED WITH RICON PUBLIC USE LIFTS. THE RESTRAINT BELT ON THESE LIFTS WAS DESIGNED TO PREVENT THE LIFT FROM MOVING, UNLESS THE TONGUE OF THE BELT IS FULLY ENGAGED AND LATCHED IN THE BUCKLE. RICON HAS DISCOVERED, HOWEVER, THAT IT IS POSSIBLE FOR THE OPERATOR TO INSERT THE BELT TONGUE INTO THE BUCKLE WITHOUT FULLY ENGAGING THE LATCHING MECHANISM. IN THIS CASE, THE RESTRAINT BELT WOULD APPEAR TO BE LATCHED, AND THE OPERATOR COULD RUN THE LIFT. IF THE RESTRAINT BELT TONGUE IS NOT FULLY ENGAGED INTO THE RESTRAINT BELT BUCKLE, AND LATCHED, THE LIFT MAY OPERATE WITH AN OCCUPANT ON THE PLATFORM.
Consequence & remedy
Consequence: THE USER OF THE LIFT COULD BE INJURED SHOULD THE LIFT MOVE WITHOUT THE RESTRAINT BELT PROPERLY BUCKLED.
Remedy: MOBILITY WORKS IS WORKING WITH RICON AND RICON WILL BE PERFORMING THE REMEDY FOR THIS CAMPAIGN. PLEASE SEE RICON'S DEFECT REPORT 09E-060. RICON WILL PROVIDE CUSTOMERS WITH A WARNING DECAL AND A DVD-BASED TRAINING AID. THE SAFETY RECALL BEGAN ON AUGUST 20, 2010. OWNERS MAY CONTACT RICON AT 1-818-267-3000 OR MOBILITY WORKS AT 1-800-769-8267.
May 10, 2010
MOBILITY WORKS IS RECALLING CERTAIN MODEL YEAR 2008 AND 2009 CONVERSION VANS BUILT ON FORD E150, E250, AND E350 CHASSIS AND CHEVROLET 2500 CHASSIS AFTER NOVEMBER 2007 AND FITTED WITH CERTAIN RICON S SERIES AND K SERIES L-MODEL WHEELCHAIR LIFTS. DUE TO A PROBLEM IN THE SOFTWARE THAT CONTROLS THE LIFT'S "UP" FUNCTION, SHOULD THE "UP" BUTTON BE RELEASED BEFORE THE FLOOR LEVEL LIMIT SWITCH IS ACTIVATED, THE LIFT MAY CONTINUE ITS UPWARD TRAVEL AND MAY OVERRUN THE FLOOR LEVEL CUT OFF POINT.
Consequence & remedy
Consequence: WHEN THE PLATFORM OVERRUNS THE VEHICLE FLOOR LEVEL AND STOPS AT AN ANGLE FROM 15-20 DEGREES, IT IS POSSIBLE FOR A PERSON IN A WHEELCHAIR TO TIP OVER AND FOR SOMEONE STANDING ON THE PLATFORM TO FALL, POSSIBLY RESULTING IN INJURIES.
Remedy: MOBILITY WORKS WILL NOTIFY OWNERS AND THE REPAIRS WILL BE PERFORMED BY AUTHORIZED RICON DEALERS FREE OF CHARGE. A SOFTWARE SOLUTION FOR THIS SAFETY DEFECT IS UNDER INVESTIGATION. UNTIL THE SOFTWARE SOLUTION IS AVAILABLE, RICON WILL PROVIDE OWNERS WITH A BULLETIN OUTLINING PROPER WHEELCHAIR LIFT OPERATION AND WILL SHIP OWNERS A DVD-BASED TRAINING AID TO PROMOTE PROPER LIFT OPERATION AT NO COST. THE SAFETY RECALL BEGAN ON AUGUST 20, 2010. OWNERS MAY CONTACT RICON AT 1-818-267-3000 OR MOBILITY WORKS AT 1-800-769-8267.
Apr 15, 2010
COMM-TRANS IS RECALLING CERTAIN MODEL YEAR 2007-2009 ADA CONVERSION VANS BUILT ON FORD E-150, E-250, AND E-350 CHASSIS BETWEEN DECEMBER 7, 2007 AND DECEMBER 23, 2009 AND FITTED WITH RICON PUBLIC USE LIFTS. THE RESTRAINT BELT ON THESE LIFTS WAS DESIGNED TO PREVENT THE LIFT FROM MOVING, UNLESS THE TONGUE OF THE BELT IS FULLY ENGAGED AND LATCHED IN THE BUCKLE. RICON HAS DISCOVERED, HOWEVER, THAT IT IS POSSIBLE FOR THE OPERATOR TO INSERT THE BELT TONGUE INTO THE BUCKLE WITHOUT FULLY ENGAGING THE LATCHING MECHANISM. IN THIS CASE, THE RESTRAINT BELT WOULD APPEAR TO BE LATCHED, AND THE OPERATOR COULD RUN THE LIFT. IF THE RESTRAINT BELT TONGUE IS NOT FULLY ENGAGED INTO THE RESTRAINT BELT BUCKLE, AND LATCHED, THE LIFT MAY OPERATE WITH AN OCCUPANT ON THE PLATFORM.
Consequence & remedy
Consequence: THE USER OF THE LIFT COULD BE INJURED SHOULD THE LIFT MOVE WITHOUT THE RESTRAINT BELT PROPERLY BUCKLED.
Remedy: COMM-TRANS IS WORKING WITH RICON AND RICON WILL BE PERFORMING THE REMEDY FOR THIS CAMPAIGN. PLEASE SEE RICON'S DEFECT REPORT 09E-060. RICON WILL PROVIDE CUSTOMERS WITH A WARNING DECAL AND A DVD-BASED TRAINING AID. THE SAFETY RECALL BEGAN ON JULY 6, 2010. OWNERS MAY CONTACT RICON AT 1-818-267-3000 OR COMM-TRANS AT 1-901-726-9394.
Apr 15, 2010
COMM-TRANS IS RECALLING CERTAIN MODEL YEAR 2007-2009 ADA CONVERSION VANS BUILT ON FORD E-150, E-250, AND E-350 CHASSIS BETWEEN DECEMBER 7, 2007 AND DECEMBER 23, 2009 AND FITTED WITH CERTAIN RICON S SERIES AND K SERIES L-MODEL WHEELCHAIR LIFTS. DUE TO A PROBLEM IN THE SOFTWARE THAT CONTROLS THE LIFT'S "UP" FUNCTION, SHOULD THE "UP" BUTTON BE RELEASED BEFORE THE FLOOR LEVEL LIMIT SWITCH IS ACTIVATED, THE LIFT MAY CONTINUE ITS UPWARD TRAVEL AND MAY OVERRUN THE FLOOR LEVEL CUT OFF POINT.
Consequence & remedy
Consequence: WHEN THE PLATFORM OVERRUNS THE VEHICLE FLOOR LEVEL AND STOPS AT AN ANGLE FROM 15-20 DEGREES, IT IS POSSIBLE FOR A PERSON IN A WHEELCHAIR TO TIP OVER AND FOR SOMEONE STANDING ON THE PLATFORM TO FALL, POSSIBLY RESULTING IN INJURIES.
Remedy: COMM-TRANS WILL NOTIFY OWNERS AND THE REPAIRS WILL BE PERFORMED BY AUTHORIZED RICON DEALERS FREE OF CHARGE. A SOFTWARE SOLUTION FOR THIS SAFETY DEFECT IS UNDER INVESTIGATION. UNTIL THE SOFTWARE SOLUTION IS AVAILABLE, RICON WILL PROVIDE OWNERS WITH A BULLETIN OUTLINING PROPER WHEELCHAIR LIFT OPERATION AND WILL SHIP OWNERS A DVD-BASED TRAINING AID TO PROMOTE PROPER LIFT OPERATION AT NO COST. THE SAFETY RECALL BEGAN ON JULY 6, 2010. OWNERS MAY CONTACT RICON AT 1-818-267-3000 OR COMM-TRANS AT 1-901-726-9394.
Nov 13, 2009
E-N-G MOBILE SYSTEM IS RECALLING CERTAIN MODEL YEAR 2008 CHEVROLET W5500, MODEL YEAR 2007-2009 DODGE 3500, MODEL YEAR 2009 MIGHTY MOVER, MODEL YEAR 2006-2009 FORD E-250, E-350 AND E-450, MODEL YEAR 2008-2009 GMC W4500, MODEL YEAR 2007 INTERNATIONAL 4300, MODEL YEAR 2009 TOYOTA LAND CRUISER VEHICLES EQUIPPED WITH CARRIER AIRV CEILING UNITS, MODEL NOS. 68RV0010BA, 68RV0012CA, AND 68RV0010EA. THE HEATER ELEMENT IN THESE ASSEMBLIES MAY BE DEFECTIVE WHICH COULD CAUSE THE UNIT TO CREATE SMOKE OR SPARKS.
Consequence & remedy
Consequence: THIS DEFECT COULD RESULT IN A FIRE.
Remedy: E-N-G MOBILE SYSTEM WILL NOTIFY OWNERS AND THE VEHICLES WILL BE REPAIRED BY CARRIER FREE OF CHARGE. PLEASE SEE CARRIER'S DEFECT REPORT 09E-053. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING DECEMBER 2009. OWNERS MAY CONTACT CARRIER AT 1-877-584-7059 OR E-N-G MOBILE SYSTEM AT 1-925-798-4060.
Jul 29, 2009
BOULEVARD IS RECALLING 3 VANS EQUIPPED WITH RICON PLATFORM STYLE WHEELCHAIR LIFTS. THESE LIFTS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 404, "PLATFORM LIFT INSTALLATIONS ON MOTOR VEHICLES." THE THRESHOLD WARNING SYSTEM MAY NOT DETECT THE PRESENCE OF A WHEELCHAIR OR MOBILITY AID USER IN A CERTAIN SPOT WITHIN THE DEFINED THRESHOLD AREA.
Consequence & remedy
Consequence: THE USER OF THE LIFT COULD BE INJURED SHOULD THE LIFT MOVE UNINTENTIONALLY.
Remedy: BOULEVARD IS WORKING WITH RICON TO CORRECT THE WHEELCHAIR LIFT FREE OF CHARGE (PLEASE SEE 07E095). OWNERS MAY CONTACT RICON AT 1-818-267-3000.
Oct 6, 2008
MOBILITYWORKS IS RECALLING 224 MY 2007-2008 FORD E150, MY 2006-2008 E250, MY 2004-2007 E350, MY 2006 E450, MY 2005-2007 CHEVROLET 2500, MY 2007 CHEVROLET 1500, AND MY 2006 DODGE 2500 VANS EQUIPPED WITH RICON PLATFORM STYLE WHEELCHAIR LIFTS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 404, "PLATFORM LIFT INSTALLATIONS IN MOTOR VEHICLES." THE THRESHOLD WARNING SYSTEM MAY NOT DETECT THE PRESENCE OF A WHEELCHAIR OR MOBILITY AID USER IN A CERTAIN SPOT WITHIN THE DEFINED THRESHOLD AREA.
Consequence & remedy
Consequence: THE USER OF THE LIFT COULD BE INJURED SHOULD THE LIFT MOVE UNINTENTIONALLY.
Remedy: MOBILITYWORKS IS WORKING WITH RICON TO CORRECT THE WHEELCHAIR LIFTS FREE OF CHARGE (PLEASE SEE 07E095). OWNERS MAY CONTACT RICON AT 1-818-267-3000 OR MOBILITY WORKS AT 1-800-769-8267.
Oct 6, 2008
ACCUBUILT IS RECALLING 890 MY 2006-2008 FORD E150, E250, AND E350 CARGO VANS EQUIPPED WITH RICON PLATFORM STYLE WHEELCHAIR LIFTS. THESE BUSES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 404, "PLATFORM LIFT INSTALLATION IN MOTOR VEHICLES." THE THRESHOLD WARNING SYSTEM MAY NOT DETECT THE PRESENCE OF A WHEELCHAIR OR MOBILITY AID USER IN A CERTAIN SPOT WITHIN THE DEFINED THRESHOLD AREA.
Consequence & remedy
Consequence: THE USER OF THE LIFT COULD BE INJURED SHOULD THE LIFT MOVE UNINTENTIONALLY.
Remedy: ACCUBUILT IS WORKING WITH RICON TO CORRECT THE WHEELCHAIR LIFTS FREE OF CHARGE (PLEASE SEE 07E095). THE RECALL IS EXPECTED TO BEGIN ON OR ABOUT OCTOBER 6, 2008. OWNERS MAY CONTACT RICON AT 1-818-267-3000 OR ACCUBUILT AT 1-800-837-8624.
Oct 6, 2008
ACCUBUILT IS RECALLING 890 MY 2006-2008 FORD E150, E250, AND E350 CARGO VANS EQUIPPED WITH RICON PLATFORM STYLE WHEELCHAIR LIFTS. THESE LIFTS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 403, "PLATFORM LIFT SYSTEMS FOR MOTOR VEHICLES." THE ANTI-STOW INTERLOCK MAY NOT DETECT THE PRESENCE OF A WHEELCHAIR OR MOBILITY AID USER. THE PRESSURE SENSING SWITCH THAT DETECTS THE PRESENCE OF WEIGHT ON THE PLATFORM WAS NOT ADJUSTED TO THE NECESSARY SENSITIVITY LEVEL. THE LIFT COULD STOW EVEN THOUGH SOMEONE OR SOMETHING IS STILL ON THE LIFT.
Consequence & remedy
Consequence: A LIFT OCCUPANT CAN BE INJURED SHOULD THE LIFT BEGIN TO STOW UNINTENTIONALLY.
Remedy: ACCUBUILT IS WORKING WITH RICON TO CORRECT THE WHEELCHAIR LIFTS FREE OF CHARGE (PLEASE SEE 07E097). OWNERS MAY CONTACT RICON AT 1-818-267-3000 OR ACCUBUILT AT 1-800-837-8624.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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