I FOUND TWO INCOMPLETE RECALLS. I CALLED THE DEALER 9/28/2020 AT [XXX] AND SPOKE TO [XXX]. SHE PUT THE VIN IN HER SYSTEM, SAW THE TWO RECALLS AND SAID THE PARTS WOULD BE ORDERED. NO RESPONSE. I CALL [XXX] 10/5/2020 AT THE SAME NUMBER AND SHE SAID ABOUT THE SAME THING. THEN I CALLED 10/8/2020 AND ANOTHER SERVICE ADVISOR PRINTED O…
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I FOUND TWO INCOMPLETE RECALLS. I CALLED THE DEALER 9/28/2020 AT [XXX] AND SPOKE TO [XXX]. SHE PUT THE VIN IN HER SYSTEM, SAW THE TWO RECALLS AND SAID THE PARTS WOULD BE ORDERED. NO RESPONSE. I CALL [XXX] 10/5/2020 AT THE SAME NUMBER AND SHE SAID ABOUT THE SAME THING. THEN I CALLED 10/8/2020 AND ANOTHER SERVICE ADVISOR PRINTED OUT THE ISSUE WITH MY PHONE NUMBER [XXX] AND SAID [XXX] WOULD CALL ME AFTER LUNCH. NO RESPONSE. I TRIED CALLING THE FORD CUSTOMER SERVICE 800 392-3673 AND AFTER PRESSING '#' FOR TWO COMMERCIALS, THE RECORDER HUNG UP. THE VEHICLE HAS BEEN RUNNING FINE, BUT THESE ARE TWO RECALLS THAT ARE CONCERNS. (00S56 & 99S02). THANK YOU VERY MUCH. [XXX]AUGUSTA, GA INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ODI #11363588
Mileage unknown · Mar 27, 2008
Electrical SystemPower Train
NEED TO KNOW WERE TO START TO GET ALL THE PROBLEMS ON MY VAN TAKEN CARE OF ALL THE RECALLS, OF POWER TRAIN THE ELECTRICAL AND WHATEVER ELSE WAS REPORTED TO ME ON MY REPORT OF THE RECALLS ON THIS 1997 AREOSTAR VAN THANK YOU MARYJEAN. *TR
NHTSA ODI #10222447
Mileage unknown · Jul 22, 2005
Electrical SystemFuel System, GasolineFire
MY 1997 FORD AERO STAR VAN PRODUCED A PUFF OF SMOKE FROM THE STEERING COLUMN NEAR THE IGNITION SWITCH. I TOOK IT TO MY MECHANIC WHOM CHECKED THE RECALL NOTICES AND FOUND ONE RESULTING IN AN ELECTRICAL OVERLOAD SHORT CIRCUIT AND OVERHEATING IN THE STEERING COLUMN ELECTRICAL COMPONENTS. WHEN THE KEY WAS TURNED OFF IT SUBSIDES. SIN…
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MY 1997 FORD AERO STAR VAN PRODUCED A PUFF OF SMOKE FROM THE STEERING COLUMN NEAR THE IGNITION SWITCH. I TOOK IT TO MY MECHANIC WHOM CHECKED THE RECALL NOTICES AND FOUND ONE RESULTING IN AN ELECTRICAL OVERLOAD SHORT CIRCUIT AND OVERHEATING IN THE STEERING COLUMN ELECTRICAL COMPONENTS. WHEN THE KEY WAS TURNED OFF IT SUBSIDES. SINCE THIS OCCURRENCE THE INSTRUMENT PANEL HAS NOT WORKED AND BLEW ALL FUSES, THE FUEL PUMP DOES NOT TURN ON WITH THE KEY AFTER MULTIPLE ATTEMPTS IT ENGAGES SOME TIMES. THE FORD DEALER DID THE RECALL WORK BUT DID NOT FIX OR EXAMINE THE STEERING COLUMN OR THE COMPONENTS THAT BURNED OR OVER HEATED AS A RESULT OF THE OVERLOAD. [XXX] UPDATED 07/19/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI #10129732
Mileage unknown · Apr 11, 2001
Electrical System
CONSUMER IS ABLE TO TURN IGINTION AND START VEHICLE WITHOUT KEY IN IT, CAUSING A SAFTEY HAZARD.*AK
NHTSA ODI #885707
Mileage unknown · Jul 27, 2000
Electrical System
INTERMITTENT DISCHARGE OF BATTERY, CONTACT DEALER CANT FIND PROPLEM, FORD HAVE 3 SERVICE BULLETINS OUT ON PROBLEM,HAPPENS ON VEHICLES BUILD BEFORE CERTAIN TIME. *AK
NHTSA ODI #726123
Mileage unknown · Feb 25, 2000
Electrical System
THE ELECTRICAL SYSTEM INVOLVING THE HORN CONTINUALLY FAILS. THE HORN REGULARY GOES OFF WHILE THE VEHICLE IS NOT RUNNING. I HAVE REPLACED BOTH HORNS, THE LOW AND HIGH FREQUENCY. I HAVE REPLACED THE HORN RELAY. WITH EACH REPLACEMENT, THE HORN BURNS OUT BECAUSE IT IS OPERATED FOR EXTENDED PERIODS BECAUSE IT IS SET OFF BY SOMETHING …
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THE ELECTRICAL SYSTEM INVOLVING THE HORN CONTINUALLY FAILS. THE HORN REGULARY GOES OFF WHILE THE VEHICLE IS NOT RUNNING. I HAVE REPLACED BOTH HORNS, THE LOW AND HIGH FREQUENCY. I HAVE REPLACED THE HORN RELAY. WITH EACH REPLACEMENT, THE HORN BURNS OUT BECAUSE IT IS OPERATED FOR EXTENDED PERIODS BECAUSE IT IS SET OFF BY SOMETHING IN THE SYSTEM. THIS USUALLY OCCURS AT NIGHT.
NHTSA ODI #719234
Mileage unknown · Jul 26, 1999
Electrical System
KEY IS STUCK IN THE IGNITION SWITCH.CONSUMER CONTACTED DEALER. *AK
NHTSA ODI #843335
Mileage unknown · Jun 8, 1999
Electrical System
VEHICLE DENIED RECALL WORK DUE TO LACK OF PARTS (99V-029) IGNITION SWITCH. MJS
NHTSA ODI #546060
Mileage unknown · May 11, 1999
Electrical System
CONSUMER HAS CONTACTED THE DEALER 4 TIMES REGARDING RECALL 99V029000, IGNITION SWITCH SHORT. DEALER INFORMED CONSUMER THAT PARTS WERE NOT AVAILABLE. *AK
NHTSA ODI #837746
Mileage unknown · May 4, 1999
Electrical System
CONSUMER IS NOT SATISFIED WITH RECALL REPAIR POLICY, WHEN REPAIR WAS MADE. (99S02)
VEHICLE DESCRIPTION: MINIVANS EQUIPPED WITH 3.0L ENGINES. AN ACCELERATOR CABLE WAS KINKED DURING INSTALLATION, CAUSING THE CORE WIRES TO EVENTUALLY FRAY.
Consequence & remedy
Consequence: THIS COULD INCREASE THE FRICTION IN THE CABLE, CAUSING THE THROTTLE TO BE SLOW TO RETURN TO IDLE. THIS CONDITION COULD RESULT IN A STUCK THROTTLE.
Remedy: DEALERS WILL INSTALL A NEW ACCELERATOR CABLE.
VEHICLE DESCRIPTION: MINI VANS. THESE VEHICLES WERE PRODUCED WITH A HIGHER THAN SPECIFIED ELECTRICAL LOAD THROUGH THE ACCESSORY POWER FEED CIRCUIT. THE POTENTIAL FOR CONTACT BETWEEN THE B2 (BATTERY), A2 (ACCESSORY), AND P1 (PROOF) CIRCUITS CAN OCCUR, CREATING A SHORT CIRCUIT, ALLOWING CURRENT TO FLOW THROUGH THE GROUND WIRE.
Consequence & remedy
Consequence: THIS CAN CAUSE OVER HEATING AND THE POTENTIAL FOR A VEHICLE FIRE.
Remedy: DEALERS WILL INSTALL A JUMPER HARNESS WITH A RELAY WHICH WILL RE-ROUTE AND ACTIVATE ALL A2 ACCESSORIES THROUGH THE RELAY.
VEHICLE DESCRIPTION: ALL WHEEL DRIVE PASSENGER MINIVANS. THESE VEHICLES CAN DEVELOP POWERTRAIN BENDING RESONANCE OR TRANSFER CASE OUTPUT SHAFT BUSHING DISPLACEMENT. THE POWERTRAIN BENDING RESONANCE OR THE OUTPUT SHAFT BUSHING DISPLACEMENT CAN RESULT IN STRUCTURAL FAILURE OF THE TRANSMISSION AND/OR TRANSFER CASE. FLUID EXPLUSION, DRIVESHAFT SEPARATION OR LOSS OF VEHICLE DRIVE CAN RESULT.
Consequence & remedy
Consequence: THIS CONDITION CAN CAUSE A LOSS OF VEHICLE CONTROL, AND, IF THE EXPELLED FLUID CONTACTS THE EXHAUST SYSTEM, A VEHICLE FIRE COULD OCCUR.
Remedy: DEALERS WILL INSTALL A NEW TRANSFER CASE REAR OUTPUT SHAFT BUSHING AND AN ALUMINUM DRIVESHAFT WILL BE INSTALLED.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2
EA99002 · Transfer Cases And Rear Drive Shaft
Opened Jan 7, 1999 · Closed Nov 14, 2000
Status: closed (inferred from source dates) · Power Train
There is no summary currently available
RQ98012 · Transfer Cases And Rear Driveshaft
Opened Jul 31, 1998 · Closed Jan 7, 1999
Status: closed (inferred from source dates) · Power Train:transfer Case (4-WHEEL Drive)
There is no summary currently available
1997 Ford Aerostar Problems, Complaints & Recalls | Skip That Year
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