Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 15 of 257 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Electrical System. Review the 69 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Air Bags. Review the 44 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Power Train. Review the 42 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
22 crash reports27 fire reports23 injury reports
What owners actually said
257 reports
125,000 miles · Oct 21, 2005
Air BagsElectrical SystemVehicle Speed Control
DT: CONTACT STATED THAT THE AIR BAG LIGHT ON THE DASHBOARD FLASHED ON AND OFF. THE CRUISE CONTROL AND THE HORN WILL NOT WORK. THE PROBLEM STARTED WITHOUT WARNING. HE WAS TOLD BY THE DEALER THE AIR BAG WILL NOT WORK AS LONG AS THE LIGHT ON THE DASHBOARD WAS ON. ALSO, THE DEALER TOLD HIM HE HAD A BROKEN WIRE IN THE STEERING WHEE…
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DT: CONTACT STATED THAT THE AIR BAG LIGHT ON THE DASHBOARD FLASHED ON AND OFF. THE CRUISE CONTROL AND THE HORN WILL NOT WORK. THE PROBLEM STARTED WITHOUT WARNING. HE WAS TOLD BY THE DEALER THE AIR BAG WILL NOT WORK AS LONG AS THE LIGHT ON THE DASHBOARD WAS ON. ALSO, THE DEALER TOLD HIM HE HAD A BROKEN WIRE IN THE STEERING WHEEL. HE HAS NOT HAD IT REPAIRED YET. THE AIR BAG PROBLEM WAS NOT COVERED UNDER WARRANTY OR RECALL. THEREFORE, E THE MANUFACTURER WILL OFFER NO FREE REMEDY. *AK
NHTSA ODI #10140413
105,800 miles · Nov 13, 2004
Visibility
WINDSHIELD WIPERS FAIL TO FUNCTION UNLESS LIGHTS ARE ON HIGH BEAM OR WASHER SEQUENCE IS STARTED. *JB
NHTSA ODI #10098779
137,000 miles · Aug 10, 2004
Air BagsCrashInjury
CONSUMER'S VEHICLE WAS INVOLVED IN A HEAD ON COLLISION WHILE GOING THROUGH AN INNER SECTION BETWEEN 25-30 MPH. UPON IMPACT, DRIVER'S SIDE AIR BAG FAILED TO DEPLOY. DRIVER SUSTAINED CHEST INJURIES FROM THE SEAT BELT. MANUFACTURER WANTED TO SEND A FACTORY REPRESENTATIVE TO INVESTIGATE THE CAUSE OF THE FAILURE.*AK
NHTSA ODI #10087578
Mileage unknown · Mar 10, 2004
Air BagsElectrical SystemService Brakes, Air
THREE DAYS AFTER I HAVE THE VANS WIREING DONE BECAUSE OF A RECALL, MY HORN STOPPED WORKING AND THE AIR BAG LIGHT STARTED FLASHING AND MY BRAKE LIGHTS STARTED STAYING ON. I CALLED JIM WILSON FORD WHO DID THE REPAIRS I WAS TOLD BY THE HEAD MAN AT THE DEALERSHIP THAT IT WAS NOT THERE FALT AND I WOULD HAVE TO PAY TO HAVE IT FIXED. …
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THREE DAYS AFTER I HAVE THE VANS WIREING DONE BECAUSE OF A RECALL, MY HORN STOPPED WORKING AND THE AIR BAG LIGHT STARTED FLASHING AND MY BRAKE LIGHTS STARTED STAYING ON. I CALLED JIM WILSON FORD WHO DID THE REPAIRS I WAS TOLD BY THE HEAD MAN AT THE DEALERSHIP THAT IT WAS NOT THERE FALT AND I WOULD HAVE TO PAY TO HAVE IT FIXED. EVERYTHING WORKED FINE UNTIL THEY DID THE RECALL WORK.*AK
NHTSA ODI #10061851
Mileage unknown · Nov 12, 2003
Electrical SystemFuel System, GasolineSteering
THE ACCESSORIES IN MY DASH AND STEERING COLUMN ARE SHORTING OUT, AND I SAW THAT THERE WAS A RECALL ON THAT. THE PROBLEM IS THAT THE RECALL DOES NOT INCLUDE WHEN MY VAN WAS MADE. I DON'T CARE WHY I JUST WANT TO BE ABLE TO DRIVE MY KIDS TO SCHOOL AND BACK AND NOT HAVE MY VAN CATCH ON FIRE. WE HAVE BEEN THROUGH THAT ALREADY WITH…
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THE ACCESSORIES IN MY DASH AND STEERING COLUMN ARE SHORTING OUT, AND I SAW THAT THERE WAS A RECALL ON THAT. THE PROBLEM IS THAT THE RECALL DOES NOT INCLUDE WHEN MY VAN WAS MADE. I DON'T CARE WHY I JUST WANT TO BE ABLE TO DRIVE MY KIDS TO SCHOOL AND BACK AND NOT HAVE MY VAN CATCH ON FIRE. WE HAVE BEEN THROUGH THAT ALREADY WITH A DIFFERENT VEHICLE. ALSO, THE FUEL PUMP IS ACTING UP ANDI WAS TOLD IT SEEMS AS THOUGH IT IS SHORTING OUT!. AGAIN NOT THE RIGHT MONTH BUT I HAVE THE SAME PROBLEMS SO THE WAY I SEE IT IS THAT FORD MESSED UP AND SHOULD FIX THE PROBLEM, PERIOD. I PLAN TO CONTINUE TO FOLLOW THIS AND TO RIGHT TO MY LOCAL GOVERNMENT. THE SAFETY OF MY FAMILY SHOULD NOT BE DETERMINED AS TO HOW LOUDLY PEOPLE COMPLAIN, IT SEEMS AS THOUGH THE VEHICLES THAT ARE COVERED WERE THE GREATEST RISK TO THE COMPANY. *LA
NHTSA ODI #10046772
109,089 miles · Oct 23, 2003
Structure
SPARE TIRE FELL-OFF, WITH OUT ANY WARNING, FROM ITS MOUNTING UNDERNEATH THE VAN. WE WERE LUCKY THAT THIS HAPPENED IN A PARKING LOT AND THE VAN WE JUST PARKED. THERE WAS A RATTLE DURING DRIVING, BUT STOPPED WHEN GOING SLOW OR STOPPED. *LA
NHTSA ODI #10043414
Mileage unknown · Sep 12, 2003
Air BagsCrash
THE VEHICLE HIT A TREE, AND THE AIR BAGS FAILED TO DEPLOY. *JB THE CONSUMER SLID ON A PATCH OF ICE AND HIT A TREE IN CENTER OF THE BUMPER. *SCC *JB
NHTSA ODI #10008823
Mileage unknown · Jul 8, 2003
Power Train
CONSUMER STATES THAT THE GEAR SHIFT CAN BE PUSHED DOWN WITHOUT APPLYING THE BRAKE. DEALER NOTIFIED.*AK
NHTSA ODI #10026717
90,000 miles · Jun 25, 2003
Air BagsCrashInjury
CONSUMER STATES THAT A FRONT COLLISION OCCURRED AND THE AIR BAG DEPLOYED ON HER FACE. SINCE THEM SHE HAD A RESPIRATORY PROBLEM. *AK
NHTSA ODI #10024907
100,000 miles · May 29, 2003
Seat Belts
DRIVER'S SEATBELT WILL NOT STAY FASTENED. CAUSE IS UNKNOWN. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
VEHICLE DESCRIPTION: MINI VANS. HEAT GENERATION IN THE WIRING HARNESS TO THE FUEL PUMP/SENDER ASSEMBLY CAN CAUSE AN ELECTRICAL SHORT. THE VEHICLE COULD EXPERIENCE A LOSS OF POWER AND BECOME IMMOBILIZED AND THE FUEL GAUGE MAY BE ERRATIC.
Consequence & remedy
Consequence: HEAT DAMAGE, INCLUDING MELTING OR CHARRING OF THE FUEL PUMP AND SENDER ASSEMBLY WIRE HARNESS AND ASSOCIATED WIRING HARNESSES CAN ALSO RESULT. THE SHORT CIRCUIT COULD ALSO HAVE THE POTENTIAL FOR A VEHICLE FIRE.
Remedy: DEALERS WILL INSTALL A FUSED JUMPER HARNESS IN THE FUEL PUMP GROUND CIRCUIT THAT WILL BE INSTALLED AT THE FUEL PUMP INERTIA SHUT-OFF SWITCH.
VEHICLE DESCRIPTION: MINI VANS. THESE VEHICLES WERE PRODUCED WITH A HIGHER THAN SPECIFIED ELECTRICAL LOAD THROUGH THE ACCESSORY POWER FEED CIRCUIT. THE POTENTIAL FOR CONTACT BETWEEN THE B2 (BATTERY), A2 (ACCESSORY), AND P1 (PROOF) CIRCUITS CAN OCCUR, CREATING A SHORT CIRCUIT, ALLOWING CURRENT TO FLOW THROUGH THE GROUND WIRE.
Consequence & remedy
Consequence: THIS CAN CAUSE OVER HEATING AND THE POTENTIAL FOR A VEHICLE FIRE.
Remedy: DEALERS WILL INSTALL A JUMPER HARNESS WITH A RELAY WHICH WILL RE-ROUTE AND ACTIVATE ALL A2 ACCESSORIES THROUGH THE RELAY.
VEHICLE DESCRIPTION: ALL WHEEL DRIVE PASSENGER MINIVANS. THESE VEHICLES CAN DEVELOP POWERTRAIN BENDING RESONANCE OR TRANSFER CASE OUTPUT SHAFT BUSHING DISPLACEMENT. THE POWERTRAIN BENDING RESONANCE OR THE OUTPUT SHAFT BUSHING DISPLACEMENT CAN RESULT IN STRUCTURAL FAILURE OF THE TRANSMISSION AND/OR TRANSFER CASE. FLUID EXPLUSION, DRIVESHAFT SEPARATION OR LOSS OF VEHICLE DRIVE CAN RESULT.
Consequence & remedy
Consequence: THIS CONDITION CAN CAUSE A LOSS OF VEHICLE CONTROL, AND, IF THE EXPELLED FLUID CONTACTS THE EXHAUST SYSTEM, A VEHICLE FIRE COULD OCCUR.
Remedy: DEALERS WILL INSTALL A NEW TRANSFER CASE REAR OUTPUT SHAFT BUSHING AND AN ALUMINUM DRIVESHAFT WILL BE INSTALLED.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
5
PE02076 · Luggage Compartment Door Drops Abruptly
Opened Oct 10, 2002 · Closed Mar 10, 2003
Status: closed (inferred from source dates) · Structure:body:hatchback/liftgate:support Device/strut
ODI HAS IDENTIFIED 30 INCIDENTS RESULTING IN MINOR TO MODERATE PERSONAL INJURIES THAT HAVE BEEN CAUSED BY ABRUPT DOOR DROPS OVER THE APPROXIMATELY EIGHT - TWELVE YEAR PERIOD OF PRODUCT USAGE AND EXPOSURE (1991-1995 TO 2003).MOST OF THE INJURY INCIDENTS APPEAR TO HAVE BEEN CAUSED BY A FRACTURE OF THE GAS FILLED LIFT ASSIST CYLINDER MOUNTING STUD.STUD FRACTURES HAVE OCCURRED RANDOMLY OVER TIME AND DO NOT EXHIBIT ANY APPARENT TREND RELATING TO DATE OF VEHICLE PRODUCTION OR TIME-IN-SERVICE (EXPOSURE).THE ODI CLOSING REPORT SUMMARIZES THE DETAILS OF THIS INVESTIGATION.
EA99002 · Transfer Cases And Rear Drive Shaft
Opened Jan 7, 1999 · Closed Nov 14, 2000
Status: closed (inferred from source dates) · Power Train
There is no summary currently available
RQ98012 · Transfer Cases And Rear Driveshaft
Opened Jul 31, 1998 · Closed Jan 7, 1999
Status: closed (inferred from source dates) · Power Train:transfer Case (4-WHEEL Drive)
There is no summary currently available
EA98016 · Fuel Sender Assembly Fires
Opened Jul 14, 1998 · Closed Feb 12, 1999
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
There is no summary currently available
Additional source detail variants (2)
Vehicle Speed Control:linkages
There is no summary currently available
Vehicle Speed Control:linkages
There is no summary currently available
PE98010 · Fuel Sender Assembly Fires
Opened Feb 13, 1998 · Closed Jul 14, 1998
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
OWNERS ALLEGE THAT FAILURE OF THE FUEL PUMP/SENDER CONNECTOR RESULTS IN SHORT CIRCUIT THAT HAS RESULTED IN VEHICLE FIRES.SYMPTOMS INCLUDE ERRATIC FUEL GAUGE OPERATION, , SMOKE FROM THE DASH ON THE DRIVER'S SIDE NEAR THE STEERING COLUMN (FUEL PUMP FUSIBLE LINK) AND PASSENGER SIDE (FUEL PUMP INERTIA CUTOFF SWITCH), INTERMITTENT STALL AND NO START CONCERNS, AND A BURNING ODOR. SEVERAL INCIDENTS HAVE RESULTED IN DAMAGE TO PLASTIC FUEL TUBES AND/OR FUEL SUPPLY/RETURN TUBES.
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