NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
37 reports146,153 miles · Mar 10, 2015
Fuel/propulsion SystemPower Train
WHENEVER I PUT THE CAR INTO DRIVE OR REVERSE, THE CAR JERKS VERY VIOLENTLY. I HAVE TO KEEP MY FOOT ON THE BRAKE WHEN I AM SHIFTING INTO DRIVE OR REVERSE IN FEAR OF JERKING AND HITTING SOMEONE OR ANOTHER CAR. IT LAUNCHING FORWARD TOO. I HAVE TAKEN IT TO CAPITAL FORD BEFORE AND THEY TOLD ME IT IS NOTHING WRONG BUT I AM NOT A FOOL …
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WHENEVER I PUT THE CAR INTO DRIVE OR REVERSE, THE CAR JERKS VERY VIOLENTLY. I HAVE TO KEEP MY FOOT ON THE BRAKE WHEN I AM SHIFTING INTO DRIVE OR REVERSE IN FEAR OF JERKING AND HITTING SOMEONE OR ANOTHER CAR. IT LAUNCHING FORWARD TOO. I HAVE TAKEN IT TO CAPITAL FORD BEFORE AND THEY TOLD ME IT IS NOTHING WRONG BUT I AM NOT A FOOL SOMETHING IS DEFINITELY WRONG. I HAVE SPOKEN TO OTHER PEOPLE WHO HAVE 500'S AND THEY HAVE TOLD ME THEY EXPERIENCED THE SAME EXACT ISSUE. *TR
NHTSA ODI #10693336
99,700 miles · Mar 9, 2015
Electrical System
TL*THE CONTACT OWNS A 2007 FORD 500. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE LIGHT ON THE INSTRUMENT PANEL FAILED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 99,700.
NHTSA ODI #10693036
62,000 miles · Feb 27, 2015
Electrical SystemEngine
ALL OF A SUDDEN THE CAR LURCHES FORWARD AND SPEED FORWARD. I CAN BARELY STOP IT WITH THE BRAKES. IT HAPPENS MORE OFTEN AND HAS ALMOST THROWN ME INTO OBJECT LIKE A CAR, OR STATIONARY OBJECT. THE DRIVERS SEAT HEAT HAS GONE OUT COMPLETELY.. PASSENGER SIDE OKAY. *TR
NHTSA ODI #10691123
136,050 miles · Feb 2, 2015
Vehicle Speed Control
TL*THE CONTACT OWNS A 2007 FORD 500. THE CONTACT STATED THAT WHILE DRIVING AT LOW SPEEDS, THE VEHICLE STALLED AS THE SERVICE VEHICLE SOON WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER, WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED O…
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TL*THE CONTACT OWNS A 2007 FORD 500. THE CONTACT STATED THAT WHILE DRIVING AT LOW SPEEDS, THE VEHICLE STALLED AS THE SERVICE VEHICLE SOON WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER, WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 136,050. .... UPDATED 08/31/15 *BF UPDATED 12/10/15 *JS
NHTSA ODI #10680444
180,000 miles · Sep 12, 2014
Electrical SystemVisibility/wiperFire
I STARTED MY CAR THIS MORNING AND WAITED A FEW MINUTES FOR MY SON TO COME OUT. NO MORE THAN 3 MINUTES AND MY PASSENGER MIRROR STARTED SMOKING REALLY BAD. MY HUSBAND RAN OUT AND IT WAS ON FIRE! *TR
NHTSA ODI #10632688
Mileage unknown · Aug 20, 2014
Power Train
WHEN CAR IS AT A LOW RATE OF SPEED, PULLING INTO PARKING SPACE AND CORRECTING STEERING WHEEL CAR LUNGES FORWARD! WITHOUT FOOT BEING ON GAS PEDAL!! THE SAME GOES FOR REVERSE THERE IS A EXTREME SURGE WHEN THE STEERING WHEEL IS TURNED SHARPLY TO BACK UP! ONCE AGAIN FOOT IS NOT ON GAS! IF I DON'T HAVE FOOT ON BRAKE THERE WOULD HAVE…
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WHEN CAR IS AT A LOW RATE OF SPEED, PULLING INTO PARKING SPACE AND CORRECTING STEERING WHEEL CAR LUNGES FORWARD! WITHOUT FOOT BEING ON GAS PEDAL!! THE SAME GOES FOR REVERSE THERE IS A EXTREME SURGE WHEN THE STEERING WHEEL IS TURNED SHARPLY TO BACK UP! ONCE AGAIN FOOT IS NOT ON GAS! IF I DON'T HAVE FOOT ON BRAKE THERE WOULD HAVE BEEN NUMEROUS ACCIDENTS IN BOTH SITUATIONS ! WHAT I HAVE NOTICED IS THIS ONLY HAPPENS WHEN THE AIR CONDITIONER IS ON. I HAVE LOOKED AT OTHER COMPLAINTS ON HERE AND THERE SEEMS TO BE AT LEAST ONE ORE PERSON WHO HAS THE SAME ISSUE! *TR
NHTSA ODI #10626882
77,013 miles · Jun 17, 2014
Fuel System, Gasoline
ON A WARM DAY THE VEHICLE STALLED UNEXPECTEDLY THREE TIMES WHILE DRIVING IN TOWN AND ONCE ON THE FREEWAY I WAS ABLE TO GET THE VEHICLE RESTARTED, BUT WAS NEARLY REAR-ENDED ON THE FREEWAY STALL. WE WERE ABLE TO DRIVE THE CAR HOME LATER IN THE EVENING WHEN THE OUTSIDE TEMPERATURE DROPPED.. *TR
NHTSA ODI #10598992
47,000 miles · Jun 4, 2014
Electrical SystemSeats
DRIVER'S SIDE HEATED SEAT WENT OUT; DEALER SAYS WILL COST $600 TO REPLACE/REPAIR. PASSENGER SIDE STILL WORKS. THIS IS ONE OF THE REASONS WE BOUGHT THIS VEHICLE. WE HAVE BEEN LONG-TIME FORD DRIVERS -- BUYING NEW -- BUT MAY NEVER BUY A FORD AGAIN. *TR
NHTSA ODI #10596014
40,000 miles · Jun 4, 2014
Fuel/propulsion System
WHILE WE WERE ON A ROAD TRIP IN 2011 THE VEHICLE LOST POWER IN SMALL-CITY DRIVING TRAFFIC AND CAME TO A COMPLETE STOP; LUCKILY WE COULD STEER IT RIGHT TO A PARKING LOT. WE RESET FUEL PUMP SENSOR ON PASSENGER FLOORBOARD AREA AND IT RESTARTED. WE HAD IT LOOKED AT WITH OUR DEALER (WHOM WE HAD PURCHASED CAR FROM), WHO TOLD US IT WAS…
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WHILE WE WERE ON A ROAD TRIP IN 2011 THE VEHICLE LOST POWER IN SMALL-CITY DRIVING TRAFFIC AND CAME TO A COMPLETE STOP; LUCKILY WE COULD STEER IT RIGHT TO A PARKING LOT. WE RESET FUEL PUMP SENSOR ON PASSENGER FLOORBOARD AREA AND IT RESTARTED. WE HAD IT LOOKED AT WITH OUR DEALER (WHOM WE HAD PURCHASED CAR FROM), WHO TOLD US IT WAS THE FUEL PUMP "GOING OUT." WE DECLINED TO REPAIR IT THERE (SINCE VEHICLE WAS STILL STARTING, HIS ANALYSIS DID NOT MAKE SENSE). ON ANOTHER ROAD TRIP A FEW MONTHS LATER, THE VEHICLE SUDDENLY STOPPED AGAIN AFTER WE HAD PAID A TOLL AND WERE RESUMING SPEED. WE HAD TO BE TOWED. FORTUNATELY, THE FORD DEALER IN STILLWATER, OK, BYPASSED THE SENSOR AND THE VEHICLE IMMEDIATELY STARTED, SO IT WAS NOT EVER THE FUEL PUMP. SENSOR REPLACED AND STILLWATER FORD GOT US ON THE ROAD TO THE WEDDING WE WERE HEADED TO. VEHICLE RUNS FINE ON THAT LEVEL NOW BUT WE HAVE HAD TWO OTHER MAJOR ISSUES. LEWIS FORD IN FAYETTEVILLE, AR IS INCOMPETENT IN DIAGNOSING ISSUES OR IS INTENTIONALLY GAUGING ITS CUSTOMERS. *TR
NHTSA ODI #10596007
49,000 miles · Jun 4, 2014
Engine And Engine Cooling
NOTICED ON A ROAD TRIP THAT AC WAS NOT COOLING WELL, VERY LITTLE OUT OF PASSENGER SIDE VENTS. TOOK IT IN TO DEALER WE PURCHASED FROM AT 52,000 MILES; THEY SAY COMPRESSOR IS "GOING OUT" AND ALSO SAYS HOSE IS LEAKING. SAID REPAIR WILL COST $1,600. APPARENTLY FROM ONLINE FORUMS THIS HAS BEEN AN ONGOING ISSUE WITH THE 500'S AC SYST…
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NOTICED ON A ROAD TRIP THAT AC WAS NOT COOLING WELL, VERY LITTLE OUT OF PASSENGER SIDE VENTS. TOOK IT IN TO DEALER WE PURCHASED FROM AT 52,000 MILES; THEY SAY COMPRESSOR IS "GOING OUT" AND ALSO SAYS HOSE IS LEAKING. SAID REPAIR WILL COST $1,600. APPARENTLY FROM ONLINE FORUMS THIS HAS BEEN AN ONGOING ISSUE WITH THE 500'S AC SYSTEMS, EVEN WITH LOWER MILEAGE. IS NOT UNDER WARRANTY AND FORD'S CUSTOMER CARE HOTLINE (800-392-3673) PERSONNEL SAID THERE WAS NOT RECALL, NO WARRANTY OR CUSTOMER SERVICE PROGRAM TO ADDRESS THIS NEEDED REPAIR. WE ARE LONG-TIME FORD OWNERS BUT WILL SERIOUSLY CONSIDER NEVER BUYING ANOTHER ONE EVER. *TR
NHTSA ODI #10596000
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