NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
37 reports859,999 miles · Jun 5, 2016
EngineInjury
ON NUMEROUS OCCASIONS THE CAR HAS ACCELERATED WHEN AT A FULL STOP, AT A LIGHT IN THE DRIVE THRU AT THE BANK, AT A RED LIGHT. IT DID THIS THE FIRST TIME I TEST DROVE IT AND I WAS TOLD IT WAS NORMAL BY THE WANNER FORD DEALERSHIP? IT IS NOT NORMAL! YESTERDAY JUNE 4, 2016- I WENT TO PICK UP SOMETHING AND I WAS BACKING OUT OF A P…
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ON NUMEROUS OCCASIONS THE CAR HAS ACCELERATED WHEN AT A FULL STOP, AT A LIGHT IN THE DRIVE THRU AT THE BANK, AT A RED LIGHT. IT DID THIS THE FIRST TIME I TEST DROVE IT AND I WAS TOLD IT WAS NORMAL BY THE WANNER FORD DEALERSHIP? IT IS NOT NORMAL! YESTERDAY JUNE 4, 2016- I WENT TO PICK UP SOMETHING AND I WAS BACKING OUT OF A PARKING SPOT, SLOW ALL OF A SUDDEN IT TOOK OFF IN REVERSE EVEN WITH MY FOOT ON THE BREAK IT CONTINUED FOR A FEW SECONDS ALMOST LIKE SOMEONE HAD THEIR FOOT ON THE GAS WHICH I DID NOT, I WAS PRESSING THE BRAKE FOR DEAR LIFE, I HIT MY MOUTH ON THE STEERING WHEEL ACTUALLY HURTING MY FRONT TOOTH. THIS HAS GOTTEN VERY DANGEROUS AND IT A PROBLEM. I HAVE A HEART CONDITION, I IN NO WAY WANT TO BE INJURED AGAIN OR GOD FORBID HIT SOMEONE. THIS IS A DANGEROUS CAR!! AND WAS SOLD TO ME BY FORD UNDER FALSE PRETENSES AND LIES WHEN I ASKED ABOUT THE PROBLEM!!!! I CONTACTED FORD FOR OVER 3 YEARS AND THEY NEVER RESPOND!!
NHTSA ODI #10872560
80,000 miles · May 16, 2016
Power Train
CAR STARTS SURGING WHEN STOPPED AT A LIGHT OR WHEN IDLE. RPM'S JUMP UP AND DOWN TO ONE AND BELOW. IF FOOT IS NOT ON THE BRAKE ALL THE WAY CAR WANTS TO LUNGE FORWARD. EVEN WHEN LETTING OFF THE BRAKE TO GO FORWARD YOU HAVE TO BE CAREFUL THAT THE CAR IN FRONT IS FAR ENOUGH AWAY. UNDER PREVIOUS RECALL FORD CLEANED THE THROTTLE B…
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CAR STARTS SURGING WHEN STOPPED AT A LIGHT OR WHEN IDLE. RPM'S JUMP UP AND DOWN TO ONE AND BELOW. IF FOOT IS NOT ON THE BRAKE ALL THE WAY CAR WANTS TO LUNGE FORWARD. EVEN WHEN LETTING OFF THE BRAKE TO GO FORWARD YOU HAVE TO BE CAREFUL THAT THE CAR IN FRONT IS FAR ENOUGH AWAY. UNDER PREVIOUS RECALL FORD CLEANED THE THROTTLE BODY AND IT DID NOT CHANGE A THING. THIS HAS BEEN GOING ON SINCE JULY 2015.
NHTSA ODI #10865218
154,000 miles · Mar 17, 2016
Power Train
TL* THE CONTACT OWNS A 2007 FORD 500. THE CONTACT STATED THAT WHEN SHIFTING GEARS, THE VEHICLE SURGED FORWARD INTERMITTENTLY WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 154,000.
NHTSA ODI #10850163
90,000 miles · Mar 4, 2016
Vehicle Speed Control
TL* THE CONTACT OWNS A 2007 FORD 500. THE CONTACT STATED THAT WHILE SHIFTING FROM THE PARK POSITION TO DRIVE, THE VEHICLE LUNGED FORWARD. THE FAILURE OCCURRED WHEN DRIVING OR WHEN SHIFTING INTO REVERSE. THE CONTACT MENTIONED THAT THE MANUFACTURER ISSUED A CUSTOMER SATISFACTION PROGRAM RELATED TO THE THROTTLE BODY HOWEVER, THE VE…
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TL* THE CONTACT OWNS A 2007 FORD 500. THE CONTACT STATED THAT WHILE SHIFTING FROM THE PARK POSITION TO DRIVE, THE VEHICLE LUNGED FORWARD. THE FAILURE OCCURRED WHEN DRIVING OR WHEN SHIFTING INTO REVERSE. THE CONTACT MENTIONED THAT THE MANUFACTURER ISSUED A CUSTOMER SATISFACTION PROGRAM RELATED TO THE THROTTLE BODY HOWEVER, THE VEHICLE WAS NOT REPAIRED DUE TO EXCESSIVE MILEAGE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
NHTSA ODI #10839887
104,000 miles · Dec 18, 2015
Air BagsElectrical SystemExterior Lighting
THE INSTRUMENT CONTROLS GO COMPLETELY DEAD, SO NO KNOWLEDGE OF SPEED, COOLANT TEMPERATURE, GAS CAPACITY. THE PASSENGER AIR BAG DEACTIVATES, WHETHER THERE IS A PASSENGER THERE OR NOT. THE REAR BACK UP LIGHTS GO ON PERMANENTLY. HAPPENS AT ANY SPEED AND INTERMITTENTLY FLICKERS BACK ON AND OFF. CAN HAPPEN WHEN THE CAR IS MOVING,…
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THE INSTRUMENT CONTROLS GO COMPLETELY DEAD, SO NO KNOWLEDGE OF SPEED, COOLANT TEMPERATURE, GAS CAPACITY. THE PASSENGER AIR BAG DEACTIVATES, WHETHER THERE IS A PASSENGER THERE OR NOT. THE REAR BACK UP LIGHTS GO ON PERMANENTLY. HAPPENS AT ANY SPEED AND INTERMITTENTLY FLICKERS BACK ON AND OFF. CAN HAPPEN WHEN THE CAR IS MOVING, OR SITTING AT A STOP. NO CONSISTENCY ON WHEN IT HAPPENS AND WHEN IT RESUMES.
NHTSA ODI #10811152
Mileage unknown · Dec 17, 2015
Fuel/propulsion System
TL* THE CONTACT OWNS A 2007 FORD 500. WHILE DRIVING AT APPROXIMATELY 35 MPH, THE SERVICE WARNING INDICATOR ILLUMINATED AND THE ENGINE STALLED. THE VEHICLE WAS ABLE TO RESTART. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE …
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TL* THE CONTACT OWNS A 2007 FORD 500. WHILE DRIVING AT APPROXIMATELY 35 MPH, THE SERVICE WARNING INDICATOR ILLUMINATED AND THE ENGINE STALLED. THE VEHICLE WAS ABLE TO RESTART. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.
NHTSA ODI #10810898
62,342 miles · Aug 28, 2015
Service Brakes
WE WENT ON VACATION FOR 15 DAYS AND LEFT OUR VEHICLE IN THE DRIVEWAY. WHEN WE CAME HOME AND DROVE IT THE BRAKES MADE A HORRIBLE NOISE. I TOOK IT BACK TO THE FORD DEALER WHERE THEY HAD BEEN TOTALLY REPLACE 2000 MILES EARLIER AND FOUND OUT THAT THE BRAKE SHOES HAD RUSTED TO THE ROTORS AND WHEN I DROVE THE CAR THEY BROKE LOOSE AND…
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WE WENT ON VACATION FOR 15 DAYS AND LEFT OUR VEHICLE IN THE DRIVEWAY. WHEN WE CAME HOME AND DROVE IT THE BRAKES MADE A HORRIBLE NOISE. I TOOK IT BACK TO THE FORD DEALER WHERE THEY HAD BEEN TOTALLY REPLACE 2000 MILES EARLIER AND FOUND OUT THAT THE BRAKE SHOES HAD RUSTED TO THE ROTORS AND WHEN I DROVE THE CAR THEY BROKE LOOSE AND PITTED EACH OTHER. FOR OVER $700 FORD REDID THE BRAKES. I FOUND OUT THAT FORD CHANGED THE BRAKE PAD DESIGN FOR THIS VEHICLE TO INCLUDE IRON IN THEM.....THEREFORE THIS PROBLEM WILL OCCUR WITH ALL FORDS WITH THIS DESIGN CHANGE. I FILED A COMPLAINT WITH FORD AND THEY SAID ...."NO WARENTEE ISSUE OR RECALL ISSUE....THEREFORE NOT HELP TO ME.....". THEY EVEN SUGGESTED I WRITE TO YOU. CLEARLY A DESIGN FLAW IN MY ESTIMATION! WHAT DO YOU THINK? HOW MANY FORD VEHICLES NOW HAVE THIS FLAW?
NHTSA ODI #10760087
102,000 miles · Aug 6, 2015
Power Train
TL* THE CONTACT OWNS A 2007 FORD 500. THE CONTACT STATED THAT WHILE ATTEMPTING TO PARK THE VEHICLE ON A DECLINE, IT DID NOT SHIFT OUT OF THE DRIVE POSITION. THE CONTACT STATED THAT BRICKS HAD TO BE PLACED BEHIND THE REAR TIRES IN ORDER FOR THE VEHICLE NOT TO ROLL BACKWARDS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACT…
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TL* THE CONTACT OWNS A 2007 FORD 500. THE CONTACT STATED THAT WHILE ATTEMPTING TO PARK THE VEHICLE ON A DECLINE, IT DID NOT SHIFT OUT OF THE DRIVE POSITION. THE CONTACT STATED THAT BRICKS HAD TO BE PLACED BEHIND THE REAR TIRES IN ORDER FOR THE VEHICLE NOT TO ROLL BACKWARDS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 102,000.
NHTSA ODI #10746649
114,000 miles · Jun 15, 2015
EngineVehicle Speed Control
TL* THE CONTACT OWNS A 2007 FORD 500. WHILE THE VEHICLE WAS STOPPED AND THE BRAKE PEDAL WAS DEPRESSED, THE RPMS INCREASED AND THE ENGINE REVVED WHEN THE BRAKE PEDAL WAS RELEASED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE F…
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TL* THE CONTACT OWNS A 2007 FORD 500. WHILE THE VEHICLE WAS STOPPED AND THE BRAKE PEDAL WAS DEPRESSED, THE RPMS INCREASED AND THE ENGINE REVVED WHEN THE BRAKE PEDAL WAS RELEASED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 114,000.
NHTSA ODI #10725346
Mileage unknown · Jun 11, 2015
Engine
TL* THE CONTACT OWNS A 2007 FORD 500. WHILE DRIVING APPROXIMATELY 40-50 MPH, THE VEHICLE LOST POWER. THE VEHICLE RESTARTED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND DIAGNOSED. THE MECHANIC RECOMMENDED THAT THE THROTTLE BODY BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS U…
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TL* THE CONTACT OWNS A 2007 FORD 500. WHILE DRIVING APPROXIMATELY 40-50 MPH, THE VEHICLE LOST POWER. THE VEHICLE RESTARTED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND DIAGNOSED. THE MECHANIC RECOMMENDED THAT THE THROTTLE BODY BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA ODI #10724713