TL*THE CONTACT OWNS A 2002 PROWLER TRAILER. THE VEHICLE HAS A DOMETIC REFRIGERATOR, MODEL RM2652. IN AUGUST OF 2008, THE COOLING SYSTEM STOPPED WORKING IN THE REFRIGERATOR AND HAD TO BE REPLACED. THE CONTACT LEARNED OF NHTSA CAMPAIGN ID NUMBERS 08E032000 AND 06E076000 (EQUIPMENT); HOWEVER, HE NEVER RECEIVED THE RECALL NOTICES…
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TL*THE CONTACT OWNS A 2002 PROWLER TRAILER. THE VEHICLE HAS A DOMETIC REFRIGERATOR, MODEL RM2652. IN AUGUST OF 2008, THE COOLING SYSTEM STOPPED WORKING IN THE REFRIGERATOR AND HAD TO BE REPLACED. THE CONTACT LEARNED OF NHTSA CAMPAIGN ID NUMBERS 08E032000 AND 06E076000 (EQUIPMENT); HOWEVER, HE NEVER RECEIVED THE RECALL NOTICES. HE CALLED DOMETIC AND WAS INFORMED THAT THE RECALLS APPLY TO HIS REFRIGERATOR. THE CONTACT HAS ATTEMPTED TO REACH DOMETIC ON THREE DIFFERENT OCCASIONS AND THREE DIFFERENT LOCATIONS. UPDATED 10/07/08. *LJ THERE WAS YELLOW RESIDUE ON THE BACK OF THE REFRIGERATOR. UPDATED 10/08/08. *JB
NHTSA ODI #10241090
Mileage unknown · Jun 26, 2008
Equipment
TL*THE CONTACT OWNS A 2002 FLEETWOOD PROWLER. THE VEHICLE HAS A DOMETIC REFRIGERATOR, MODEL RM2652. THE CONTACT DISCOVERED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 06E076000 (EQUIPMENT:RECREATIONAL VEHICLE). HE CALLED THE MANUFACTURER TWO YEARS AGO AND WAS REFERRED TO A DEALER THAT COULD REPAIR THE REFRIGERATOR; HOWEVER,…
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TL*THE CONTACT OWNS A 2002 FLEETWOOD PROWLER. THE VEHICLE HAS A DOMETIC REFRIGERATOR, MODEL RM2652. THE CONTACT DISCOVERED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 06E076000 (EQUIPMENT:RECREATIONAL VEHICLE). HE CALLED THE MANUFACTURER TWO YEARS AGO AND WAS REFERRED TO A DEALER THAT COULD REPAIR THE REFRIGERATOR; HOWEVER, THE DEALER STATED THAT THEY COULD NOT ASSIST BECAUSE THEY HAD TOO MANY REFRIGERATORS TO REPAIR. THE CONTACT CONSULTED THE MANUFACTURER AGAIN AND WAS INFORMED THAT THEY WOULD GET BACK IN TOUCH WITH HIM, BUT NEVER DID. HE CALLED THE MANUFACTURER AGAIN IN APRIL OF 2008, AND WAS REFERRED TO ANOTHER DEALER. THE DEALER REFUSED TO ASSIST BECAUSE THE CONTACT HAD WARRANTIES TO ADDRESS. HE NOTICED THAT THE REFRIGERATOR STOPPED WORKING AND WAS LEAKING AMMONIA WITH A STRONG ODOR. THE MANUFACTURER STATED THAT THEY WERE NO LONGER REPAIRING THE REFRIGERATORS AS OF APRIL OF 2008. THE VIN, FAILURE MILEAGE, PURCHASE DATE, AND PART NUMBER WERE UNKNOWN.
NHTSA ODI #10232368
Mileage unknown · Nov 18, 2003
Equipment
ALL THE DEALERSHIPS ON THE MICROWAVE OVEN/CIRCUIT RECALL 03E044000 LIST REFUSED TO HONOR THE RECALL, PER CONSUMER. ONE OF THE DEALERSHIP INDICATED THAT THEY DID NOT SERVICE THE AREA WHE CONSUMER LIVED. TRAILER'S SERIAL #710T1013896M.*AK
NHTSA ODI #10048190
Mileage unknown · Oct 21, 2003
EquipmentInjury
COMPLAINT REGARDING PROBLEMS WITH PROWLER LS. *MR THE VEHICLE WAS NOT BALANCED AND THE DOOR DID NOT SHUT. THEN ABOUT TWO TO THREE WEEKS LATER A PUDDLE OF WATER WAS NOTICED ON THE KITCHEN FLOOR. A REPAIR MAN FOUND A DEFECTIVE PLASTIC PIECE ON THE WATER HEATER AS IT WAS BEING INSPECTED. *SCC *JB
NHTSA ODI #10044598
Mileage unknown · Sep 12, 2002
EquipmentInjury
THE DESIGN RAMP CANNOT BE SAFELY DISPATCHED FOR ITS INTENDED PURPOSE. THIS REAR WALL WHICH CONVERTS INTO THE RAMP IS EXTREMELY HEAVY AND CANNOT BE MANEUVERED BY A SINGLE INDIVIDUAL, REGARDLESS OF HOW ROBUST THEY ARE, DUE TO THE WALL'S OVERALL DIMENSIONS AND WEIGHT DISTRIBUTION PROPERTIES. *SCC
CERTAIN MOTOR HOMES AND TRAVEL TRAILERS EQUIPPED WITH A TWO-DOOR REFRIGERATOR, MANUFACTURED BY THE DOMETIC CORPORATION, MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.
Consequence & remedy
Consequence: RELEASE OF COOLANT UNDER CERTAIN CONDITIONS COULD IGNITE AND RESULT IN A FIRE.
Remedy: FLEETWOOD WILL BE WORKING WITH DOMETIC IN ORDER TO REPAIR THESE REFRIGERATORS (PLEASE SEE 06E076). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURN HOUSING, A THERMAL FUSE, AND A MELT FUSE FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST YOU IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR FLEETWOOD AT 1-800-322-8216.
ON CERTAIN TRAVEL TRAILERS EQUIPPED WITH SAMSUNG MICROWAVE OVENS, THESE OVENS WERE PRODUCED WITH A DEFECTIVE PANEL. AN ELECTRICAL SHORT CAN OCCUR BETWEEN CIRCUIT PATTERNS ON THE MEMBRANE PANEL, ESPECIALLY OVERLAPPED BY A "JUMPER" OR JUMP WIRE. THIS MAY CAUSE THE OVEN TO ACTIVATE WITHOUT PRESSING ANY KEY PADS.
Consequence & remedy
Consequence: AN ELECTRICAL SHORT CAN OCCUR CAUSING THE OVEN TO ACTIVATE WITHOUT PRESSING ANY KEY PADS. THIS COULD RESULT IN EXCESSIVE HEAT, SMOKE, OR POSSIBLY A FIRE.
Remedy: SAMSUNG WILL NOTIFY CUSTOMERS AND REPAIR THE PANEL FREE OF CHARGE. IN THE MEANTIME, CONSUMERS SHOULD UNPLUG THEIR MICROWAVE, IF POSSIBLE. IF THE CONSUMER IS UNABLE TO UNPLUG THE MICROWAVE, THEY SHOULD LEAVE THE DOOR AJAR UNTIL THE PANEL IS REPLACED. CONSUMERS SHOULD NEVER USE THE MICROWAVE OVEN FOR STORAGE OR LEAVE ANY TOWELS, PAPER, CLOTH OR OTHER PRODUCTS IN THE MICROWAVE AFTER USE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SAMSUNG AT 800-932-3837 OR FLEETWOOD AT 1-800-629-8454.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2
PE06005 · Inadvertent SLIDE-OUT Extension Movement
Opened Jan 20, 2006 · Closed May 2, 2006
Status: closed (inferred from source dates) · Equipment:recreational Vehicle/trailer
THIS INVESTIGATION WAS OPENED BASED ON ODI'S RECEIPT OF A CONGRESSIONAL LETTER ON BEHALF OF A CONSTITUENT.THE CONSTITUENT REPORTED INCIDENTS WHERE THE SLIDE OUT ROOM OF HIS MOTOR HOME WOULD INADVERTENTLY MOVE (EXTEND) DURING HIGHWAY USE.ODI WAS CONCERNED THAT A FULLY EXTENDED SLIDE OUT WOULD DEGRADE THE VEHICLE'S DYNAMIC HANDLING CHARACTERISTICS AND/OR POSSIBLY IMPACT AN OBJECT OR ANOTHER VEHICLE, RESULTING IN A CRASH.ODI CONTACTED FLEETWOOD AND DISCOVERED THAT SLIDE OUT ROOMS WERE INSTALLED IN MOTOR HOMES, TRAVEL TRAILERS AND FOLDING TRAILERS. AS PART OF THE INVESTIGATION ODI VISITED A RV SHOW AND THE FLEETWOOD PAXINOS PLANT TO EXAMINE SLIDE OUTS IN VARIOUS NEW MAKE AND MODEL VEHICLES AND GAIN AN UNDERSTANDING OF HOW THE SYSTEMS WORK.DURING THE INVESTIGATION ODI LEARNED THAT THERE ARE TWO METHODS USED TO EXTEND SLIDE OUT ROOMS.SOME MANUFACTURERS USE HYDRAULIC SYSTEMS AND OTHERS, SUCH AS FLEETWOOD, USE AN ELECTRIC MOTOR. (CONTINUED ON PAGE 2)
RQ03009 · Wheel Separations
Opened Nov 21, 2003 · Closed Mar 17, 2004
Status: closed (inferred from source dates) · Wheels:lugs/nuts/bolts/studs
FLEETWOOD ENTERPRISES DETERMINED THAT THE WHEEL MOUNTING NUTS HAD BEEN INADEQUATELY TORQUED IN FIFTH WHEEL AND TRAVEL TRAILERS BUILT WITH ALUMINUM WHEELS SINCE JUNE 2002.FLEETWOOD ALERTEDOWNERS VIA A CUSTOMER ADVISORY NOTICE IN APRIL AND MAY OF 2003.ON OCTOBER 29, 2003, FLEETWOOD MADE A DEFECT DETERMINATION AND RENOTIFIED OWNERS. IN RESPONSE TO ODI'S INVESTIGATION, FLEETWOOD PROVIDED CERTAIN PRELIMINARY INFORMATION TO ODI, BUT THIS INFORMATION DOES NOT ADEQUATELY EXPLAIN THE REASON(S) FOR WHEEL SEPARATIONS, AND ODI CONTINUES TO BE CONCERNED THAT THE CORRECTIVE ACTIONS MAY NOT COMPLETELY ADDRESS THE ISSUE. FLEETWOOD'S CAMPAIGN DIRECTIVE REQUESTED THAT OWNERS RE-TORQUE THE WHEEL MOUNTING NUTS.ALTHOUGH RE-TORQUING IS CONSISTENT WITH GOOD MAINTENANCE PRACTICE, ODI IS CONCERNED THAT THE NEED TO FREQUENTLY RE-TORQUE THE WHEEL MOUNTING NUTS MAY BE INDICATIVE OF UNDERLYING DESIGN, ASSEMBLY, OR APPLICATION ISSUES THAT COULD AFFECT THE RETENTION INTEGRITY OF THE WHEEL MOUNTING SYSTEM.ALTHOUGH FLEETWOOD HAS ADVISED ODI THAT NO ADDITIONAL WHEEL SEPARATIONS HAVE OCCURRED SINCE THEIR OCTOBER 29, 2003 DEFECT REPORT AND ASSOCIATED OWNER NOTIFICATION, ODI WILL OPEN AN ENGINEERING ANALYSIS TO FURTHER INVESTIGATE THE ISSUES THAT MAY BE CONTRIBUTING TO WHEEL SEPARATIONS IN FLEETWOOD VEHICLES.
2002 Fleetwood Prowler Problems, Complaints & Recalls | Skip That Year