NHTSA owner reports · September 18, 2026 snapshot.
Suspension complaints
41 reportsClear category filter193,000 miles · Feb 10, 2021
Suspension
TL* THE CONTACT OWNS A 2001 DODGE STRATUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE CONTACT DROVE OVER A BUMP IN THE ROADWAY AND WITHOUT WARNING, THE FRONT STRUT TOWER FRACTURED AND WENT THROUGH THE DRIVER'S SIDE HOOD. THE VEHICLE WAS TOWED TO THE RESIDENCE WHERE IT REMAINED AWAITING REPAIRS. THE VEHICLE WAS …
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TL* THE CONTACT OWNS A 2001 DODGE STRATUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE CONTACT DROVE OVER A BUMP IN THE ROADWAY AND WITHOUT WARNING, THE FRONT STRUT TOWER FRACTURED AND WENT THROUGH THE DRIVER'S SIDE HOOD. THE VEHICLE WAS TOWED TO THE RESIDENCE WHERE IT REMAINED AWAITING REPAIRS. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT WENT TO C.R. MOTORS OF HUDSON (518 S MERIDIAN RD, HUDSON, MI 49247, (517)306-2561) AND REQUESTED INFORMATION ON REPAIRING THE VEHICLE. THE CONTACT WAS INFORMED THAT THE PART NEEDED TO REPAIR THE VEHICLE WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT PARTS WERE NOT AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 193,000.
NHTSA ODI #11395586
150,000 miles · Aug 4, 2014
Suspension
FRONT LOWER RIGHT BALL JOINT AND CONTROL ARM FAILURE. THIS RESULTED IN CATASTROPHIC DAMAGE TO THE BRAKE LINES, CONTROL ARM, LOSS OF CONTROL, STEERING, TIE RODS, UPPER BALL JOINT, CV AXLE SEVERED, AND BENT FRAME. CHRYSLER TOLD ME THAT BECAUSE OF MY VIN NUMBER I WASN'T ELIGIBLE FOR THE RECALL REPAIR, YET THE 2001 DODGE STRATUS, 2…
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FRONT LOWER RIGHT BALL JOINT AND CONTROL ARM FAILURE. THIS RESULTED IN CATASTROPHIC DAMAGE TO THE BRAKE LINES, CONTROL ARM, LOSS OF CONTROL, STEERING, TIE RODS, UPPER BALL JOINT, CV AXLE SEVERED, AND BENT FRAME. CHRYSLER TOLD ME THAT BECAUSE OF MY VIN NUMBER I WASN'T ELIGIBLE FOR THE RECALL REPAIR, YET THE 2001 DODGE STRATUS, 2.4L SEDAN HAS BEEN RECALLED BY CHRYSLER FOR THIS SAME PROBLEM, WITH LOWER CONTROL ARM AND BALL JOINT FAILURE. HAD I BEEN NOTIFIED OF A RECALL, THIS COULD OF BEEN AVOIDED. WHAT IF I WAS ON THE HIGHWAY AND THIS HAPPENED? AND WHY WASN'T MY VEHICLE RECALLED???? *TR
NHTSA ODI #10618866
248,866 miles · Jun 20, 2014
Suspension
AS I TRIED TO START DRIVING I HEARD A SOUND LIKE A CRACK THEN I STOP THE CAR AND WALKED AROUND IT AND HAD FOUND THAT THE RIGHT SIDE TIRE AT THE REAR END WAS BROKEN. *TR
NHTSA ODI #10604665
119,000 miles · Jun 27, 2012
Suspension
TL* THE CONTACT OWNS A 2001 DODGE STRATUS. THE CONTACT STATED THAT WHILE DRIVING 80 MPH, THE BALL AND AXLE JOINTS DETACHED FROM THE VEHICLE. THE CONTACT WAS ABLE TO SAFELY MANEUVER TO THE SHOULDER AND STOP. THE VEHICLE WAS TOWED TO A LOCAL REPAIR SHOP. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS CONTACTED AND T…
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TL* THE CONTACT OWNS A 2001 DODGE STRATUS. THE CONTACT STATED THAT WHILE DRIVING 80 MPH, THE BALL AND AXLE JOINTS DETACHED FROM THE VEHICLE. THE CONTACT WAS ABLE TO SAFELY MANEUVER TO THE SHOULDER AND STOP. THE VEHICLE WAS TOWED TO A LOCAL REPAIR SHOP. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS CONTACTED AND THEY STATED THAT THE VEHICE WAS NOT INCLUDED IN ANY RECALLS. THE FAILURE MILEAGE WAS 119,000 AND THE CURRENT MILEAGE WAS 125,000.
NHTSA ODI #10463336
98,000 miles · Jun 15, 2012
Air BagsService BrakesSteering
I HAVE HAD MY CAR FOR A LITTLE OVER 3 YEARS NOW. FIRST IT WAS THE PASSENGER SIDE BALL JOINT. THEN A YEAR LATER IT WAS THE BALL JOINT ON THE DRIVER SIDE PLUS THE CONTROL ARM. THEN IT WAS THE BRAKES AND ROTORS. THEN RIGHT AFTER THAT I FIND OUT THE BALL JOINT I HAD JUST REPLACED ON THE PASSENGER SIDE NEEDS REPLACED AGAIN! NOW MY OI…
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I HAVE HAD MY CAR FOR A LITTLE OVER 3 YEARS NOW. FIRST IT WAS THE PASSENGER SIDE BALL JOINT. THEN A YEAR LATER IT WAS THE BALL JOINT ON THE DRIVER SIDE PLUS THE CONTROL ARM. THEN IT WAS THE BRAKES AND ROTORS. THEN RIGHT AFTER THAT I FIND OUT THE BALL JOINT I HAD JUST REPLACED ON THE PASSENGER SIDE NEEDS REPLACED AGAIN! NOW MY OIL LIGHT COMES ON AT IDLE AFTER THE ENGINE HAS WARMED UP. HAD THE OIL CHANGED AS ALWAYS BETWEEN 2000 AND 3000 MILES AS I SHOULD. HAD THE OIL SENDING UNIT REPLACED AND STILL HAVE A OIL LIGHT ON WITH A FULL ENGINE OF OIL. NOW MY STEERING COLUMN JUST TODAY MADE A CRACKING SOUND AS I WAS BACKING UP WITH THE WHEEL TURNING TO THE LEFT. THEN THE AIRBAG LIGHT CAME ON AND WONT GO OFF. NOW MY STEERING IS STIFF. TALKED TO A MECHANIC AND IT IS A SAFETY ISSUE. *JB
NHTSA ODI #10461927
100,000 miles · Feb 1, 2011
Suspension
TL*THE CONTACT OWNS A 2001 DODGE STRATUS. WHILE ATTEMPTING TO PARK THE VEHICLE, THE CONTACT PLACED THE VEHICLE IN REVERSE WITH THE BRAKES ENGAGED, HE NOTICED THAT THE FRONT END OF THE VEHICLE FELL WHILE MAKING A CLICKING NOISE AND WOULD NOT SHIFT INTO ANY GEAR. HE LOOKED INSIDE OF THE FRONT RIGHT WHEEL AND NOTICED THAT THE CONTR…
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TL*THE CONTACT OWNS A 2001 DODGE STRATUS. WHILE ATTEMPTING TO PARK THE VEHICLE, THE CONTACT PLACED THE VEHICLE IN REVERSE WITH THE BRAKES ENGAGED, HE NOTICED THAT THE FRONT END OF THE VEHICLE FELL WHILE MAKING A CLICKING NOISE AND WOULD NOT SHIFT INTO ANY GEAR. HE LOOKED INSIDE OF THE FRONT RIGHT WHEEL AND NOTICED THAT THE CONTROL ARM AND WHEEL BEARING FAILED WITHOUT WARNING. HE NOTICED LIQUID COMING FROM THE WHEEL BEARING HOUSING AND TWO SMALL FRAGMENTS ON THE GROUND. THE DEALER WAS CONTACTED AND STATED THAT NO MAJOR REPAIRS HAD BEEN PERFORMED ON THE VEHICLE. THE CONTACT DID NOT INFORM THE MANUFACTURER NOR HAD THE VEHICLE BEEN REPAIRED OR THE FAILURE DIAGNOSED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 100,000. THE VIN WAS UNAVAILABLE. UPDATED 05/04/11 *BF UPDATED 12/30/11 *CN
NHTSA ODI #10379855
70,070 miles · Jan 30, 2011
Suspension
DODGE STRATUS 2001: SEVERE SQUEAKING DURING SUSPENSION MOVEMENT: THE CAR WAS HAVING PROBLEMS WITH SQUEAKING NOISES DURING MOVEMENT. THEN WHILE DRIVING MY DAUGHTERS AND THEIR FRIENDS TO THE SKATING RINK, I HEARD A LOUD POP, THEN GRINDING NOISE COMING FROM UNDER THE CAR WHILE MAKING A LEFT TURN INTO THE PARKING LOT. I CHECKED TO …
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DODGE STRATUS 2001: SEVERE SQUEAKING DURING SUSPENSION MOVEMENT: THE CAR WAS HAVING PROBLEMS WITH SQUEAKING NOISES DURING MOVEMENT. THEN WHILE DRIVING MY DAUGHTERS AND THEIR FRIENDS TO THE SKATING RINK, I HEARD A LOUD POP, THEN GRINDING NOISE COMING FROM UNDER THE CAR WHILE MAKING A LEFT TURN INTO THE PARKING LOT. I CHECKED TO SEE WHAT WAS WRONG AND THE LEFT REAR TIRE WAS BENT OUTWARD AND ALMOST DETACHED FROM THE CAR. I HAD IT TOWED TO THE CLOSEST REPAIR STATION AND WAS TOLD IT WAS THE BALL AND JOINT, AND THAT BOTH LEFT AND RIGHT BALL AND JOINTS WOULD HAVE TO BE REPLACED AT A COST OF $1000. AS A SINGLE PARENT I CAN NOT AFFORD THIS. I WOULD LIKE TO KNOW ABOUT THE NATIONAL RECALL AND IF I AM ENTITLED TO REPAIR COST UNDER THE RECALL. THANK GOD WE WERE NOT INJURED AND THAT I WAS TRAVELING LESS THAN 10 MILES PER HOUR DURING THIS FAILURE. *TR
NHTSA ODI #10379581
78,000 miles · Dec 18, 2009
SteeringSuspensionCrashInjury
2001 DODGE STRATUS. LOSS OF CONTROL. RESULTING IN 2 SEPARATE CRASHES. I DID SUSTAIN INJURY IN THE LAST INCIDENT. I WAS TRYING TO TURN LEFT INTO A PARKING LOT, WHEEL TURNED ONLY PARTIALLY. I COULD NOT GET IT TO MOVE THE CORRECT DIRECTION, AND I RAN INTO A TALL (15IN.) CURB. SUSTAINED WHIPLASH AND A LARGE KNOT ON MY HEAD. THE 1ST …
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2001 DODGE STRATUS. LOSS OF CONTROL. RESULTING IN 2 SEPARATE CRASHES. I DID SUSTAIN INJURY IN THE LAST INCIDENT. I WAS TRYING TO TURN LEFT INTO A PARKING LOT, WHEEL TURNED ONLY PARTIALLY. I COULD NOT GET IT TO MOVE THE CORRECT DIRECTION, AND I RAN INTO A TALL (15IN.) CURB. SUSTAINED WHIPLASH AND A LARGE KNOT ON MY HEAD. THE 1ST INCIDENT WAS WHILE TRYING TO TURN LEFT AND MY CAR WOULD NOT GO THAT WAY. I ENDED UP HITTING YET ANOTHER TALL CURB,DUE TO LOSS OF CONTROL. IT MAY BE WORTHY TO NOTE I HAVE REPLACED THE LOWER CONTROL ARM ON THE DRIVERS SIDE, BUT AM STILL GETTING PERIODS OF HAVING A HARD TIME TURNING MY WHEEL. THIS OCCURS WHETHER IN MOTION OR JUST STARTING MY CAR AND TURNING THE WHEEL TO LEAVE . I ALSO HAD TO REPLACE RIGHT SIDE DUE TO FAILURE OF THE WHEEL TO TURN RIGHT AS WELL. I ACTUALLY WAS GOING ABOUT 30MPH AND BARELY MADE MY TURN, ALMOST BROADSIDING A SITTING VEHICLE. WHEN I CHECKED IT, MY TIRE WAS "BENT INWARD' AT THE TOP. THE WHOLE TIRE WAS, WELL, LIKE THIS, / (BUT ACTUALLY BENT THE OTHER WAY, INWARD. MY STEERING WHEEL WORKS RANDOMLY. PLEASE ADVISE, AS THIS IS MY ONLY MODE OF TRANSPORTATION. I DON'T KNOW WHAT ELSE TO HAVE FIXED ON IT! I'VE ALREADY DIPPED ALMOST $2000 "FIXING" IT. THANK YOU. THE INCIDENT DATE BELOW IS JUST THE LATEST. THE ONE WHERE I HIT MY HEAD. AS OF TODAY, MY STEERING HAS A MIND OF ITS OWN. *TR
NHTSA ODI #10296348
120,000 miles · Nov 4, 2009
Suspension
REGARDING OUR 2001 DODGE STRATUS, LOWER CONTROL ARM BALL JOINT FAILURE. ORIGINALLY ON OCTOBER 25TH OF 2005 WE HAD THE LEFT FRONT CONTROL ARM/BALL JOINT ASSEMBLY REPLACED BECAUSE OF SEVERE SQUEAKING DURING SUSPENSION MOVEMENT. THIS WAS CAUSED BY LUBRICATION FAILURE. THERE IS NO WAY TO RE-LUBE THIS JOINT ON THIS DESIGN. THE ASSEMB…
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REGARDING OUR 2001 DODGE STRATUS, LOWER CONTROL ARM BALL JOINT FAILURE. ORIGINALLY ON OCTOBER 25TH OF 2005 WE HAD THE LEFT FRONT CONTROL ARM/BALL JOINT ASSEMBLY REPLACED BECAUSE OF SEVERE SQUEAKING DURING SUSPENSION MOVEMENT. THIS WAS CAUSED BY LUBRICATION FAILURE. THERE IS NO WAY TO RE-LUBE THIS JOINT ON THIS DESIGN. THE ASSEMBLY WAS REPLACED WITH THE ONLY AVAILABLE PART AT THE TIME FROM DODGE. FOR THE PAST COUPLE OF WEEKS I HAD NOTICED THAT DURING ABRUPT BRAKING THE VEHICLE WOULD PULL STRONGLY TO THE LEFT, THEN RECOVER WHEN THE BRAKES WERE RELEASED. I HAD SCHEDULED FOR INSPECTION APPOINTMENT ON 11/10/2009. THEN ON11/2/2009 THE SAME EXACT BALL JOINT FAILURE OCCURRED TO THE LEFT SIDE WHEN MY 16 YEAR OLD SON WAS DRIVING THE VEHICLE. I HAD READ THE NHTSA CAMPAIGN # 09E-056 REGARDING THE QUALIS FAILURE AND WONDERED IF IT COULD BE RELATED SOMEHOW. PLEASE ADVISE. *TR
NHTSA ODI #10290977
118,112 miles · Jun 7, 2009
Suspension
LOWER BALL JOINT, UPPER BALL JOINT NOT MADE VERY WELL. *TR
NHTSA ODI #10273033
Official recalls
10Jun 3, 2016
Mitsubishi Motors North America, Inc. (MMNA) is recalling certain model year 2001-2002 Chrysler Sebring and Dodge Stratus vehicles, equipped with beige interiors. The affected vehicles were previously repaired for a recall issue using an incorrect part. The incorrect part may not prevent the passenger side sun visor from detaching if the passenger frontal air bag deploys and the passenger side sun visor is folded down in a certain position.
Consequence & remedy
Consequence: If the passenger side sun visor detaches and is propelled rearward, there is an increased risk of occupant injury.
Remedy: Chrysler will notify the affected owners. Dealers will install the correct tether strap to retain the passenger sun visor, free of charge. The recall began July 26, 2016, owners will be sent a second email when parts are available. Owners may contact Chrysler customer service at 1-800-853-1403.
Jun 2, 2015
Mitsubishi Motors North America, Inc. (MMNA) is recalling certain model year 2000-2005 Eclipse vehicles manufactured April 5, 1999, to December 17, 2004, 2001-2005 Eclipse Spyder vehicles manufactured January 19, 2000, to March 18, 2005, 2001-2005 Chrysler Sebring vehicles manufactured April 17, 2000, to February 21, 2005, and 2001-2005 Dodge Stratus vehicles manufactured April 17, 2000, to February 22, 2005. In the affected vehicles, the passenger side sun visor may be folded down in such a position that, if the passenger frontal air bag deploys, the passenger side sun visor may detach.
Consequence & remedy
Consequence: If the passenger side sun visor detaches and is propelled rearward, there is an increased risk of occupant injury.
Remedy: MMNA will notify their owners, and Chrysler will notify the Chrysler and Dodge owners. Dealers will install a tether strap to retain the passenger sun visor, free of charge. The recall began on July 20, 2015. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-15-005. Chrysler and Dodge owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R30.
Jan 16, 2001
VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUIPPED WITH AUTOMATIC TRANSMISSIONS. A HOSE MANUFACTURING PROCESS ALLOWED THE REINFORCEMENT YARD TO BREACH THE INNER LAYER OF SOME AUTOMATIC TRANSMISSION HOSES WEAKENING THE INNER WALL WHICH COULD RESULT IN LEAKAGE OF THE AUTOMATIC TRANSMISSION FLUID.
Consequence & remedy
Consequence: FLUID LEAKAGE FROM THE COOLER HOSES CAN CAUSE TRANSAXLE DRIVEABILITY PROBLEMS AND SMOKE IF THE OIL CONTACTS THE FRONT EXHAUST PIPE.
Remedy: DEALERS WILL REPLACE THE TRANSAXLE OIL COOLER HOSES. OWNER NOTIFICATION BEGAN APRIL 9, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Jan 8, 2001
VEHICLE DESCRIPTION: PASSENGER VEHICLES. A NUMBER OF INCORRECT DRIVER SIDE SEAT MOUNTING BOLTS WERE INSTALLED INTO VEHICLES.
Consequence & remedy
Consequence: IN THE EVENT OF A CRASH, THE BOLTS MAY NOT PROPERLY SECURE THE SEAT AND COULD CAUSE INCREASED INJURY TO THE DRIVER OF THE VEHICLE.
Remedy: DEALERS WILL INSPECT THE SEAT MOUNTING BOLTS AND THEN REPLACE THE BOLTS IF NECESSARY. OWNER NOTIFICATION BEGAN FEBRUARY 5, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Nov 9, 2000
VEHICLE DESCRIPTION: CERTAIN PASSENGER VEHICLES, PICKUP TRUCKS AND SPORT UTILITY VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 225, "CHILD RESTRAINT ANCHORAGE SYSTEMS." SOME OF THE OWNER'S MANUALS FOR THESE VEHICLES ARE MISSING INSTRUCTIONS THAT PROVIDE A STEP-BY-STEP PROCEDURE, INCLUDING DIAGRAMS, FOR PROPERLY ATTACHING A CHILD RESTRAINT SYSTEM'S TETHER STRAP TO THE TETHER ANCHORAGE.
Consequence & remedy
Consequence: IN THE EVENT OF A CRASH, THE CHILD SEAT MAY NOT BE PROPERLY ATTACHED INCREASING THE RISK OF INJURY TO THE CHILD.
Remedy: OWNERS WILL BE PROVIDED WITH AN ADDENDUM TO THE OWNER'S MANUALS.
Oct 27, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE OUTER LAYER ONLY OF THIS 3-LAYER FUEL RETURN HOSE DOES NOT CONTAIN THE DESIRED OZONE PROTECTION DUE TO A PROCESSING ERROR.
Consequence & remedy
Consequence: THIS HOSE IS CONSIDERED TO BE INADEQUATE.
Remedy: DEALERS WILL REPLACE THE FUEL RETURN HOSE.
Oct 12, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES. PASSENGER AIR BAGS WERE BUILT WITH SUSPECT ALUMINUM EXTRUSION SECTIONS WHICH MAY NOT RETAIN THE AIR BAG DOOR DURING AN AIR BAG DEPLOYMENT EVENT.
Consequence & remedy
Consequence: A SEPARATED AIR BAG DOOR COULD INJURE A VEHICLE OCCUPANT.
Remedy: DEALERS WILL REPLACE THE PASSENGER SIDE AIR BAG.
Oct 2, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE HARNESS FOR THE CRANKSHAFT POSITION SENSOR COULD COME IN CONTACT WITH A NEW PROTECTIVE SHIELD CAUSING A GROUNDED CIRCUIT.
Consequence & remedy
Consequence: PROLONGED WIRING HARNESS CONTACT WITH THE HEAT SHIELD WILL CAUSE THE WIRING INSULATION TO WEAR AND EVENTUALLY TO GROUND OUT. THIS COULD CAUSE THE ENGINE TO DIE-OUT, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL RE-ROUTE THE CRANKSHAFT POSITION SENSOR HARNESS.
Sep 18, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THROUGH DEGRADATION OF THE BOND BETWEEN THE SILENCER PAD AND A SHEET METAL PANEL (QUARTER INNER UPPER), THE PAD MAY FALL ONTO THE MAP LIGHT LOCATED IN THE REAR SEATING AREA NEAR THE C-PILLAR TRIM PANEL (LH AND RH). THIS CONTACT COULD CAUSE THE PAD TO MELT, CREATING A HOT SMELL AND/OR SMOKE DURING LONG PERIODS OF ILLUMINATION.
Consequence & remedy
Consequence: SMOKE INHALATION COULD BE HARMFUL TO VEHICLE OCCUPANTS.
Remedy: DEALERS WILL REMOVE THE INSULATION PAD FROM BEHIND BOTH REAR MAP LIGHTS.
Aug 10, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES. A NUT IN THE STEERING GEAR ASSEMBLY WAS NOT PROPERLY TIGHTENED, RESULTING IN SYMPTOMS RANGING FROM STEERING WHEEL VIBRATION TO STIFF STEERING, AND IN THE WORST CASE, NO ABILITY TO TURN LEFT.
Consequence & remedy
Consequence: A LOSS OF STEERING CONTROL COULD INCREASE THE RISK OF A CRASH.
Remedy: DEALERS WILL INSPECT THESE VEHICLES AND REPLACE THE STEERING GEAR ASSEMBLY IF A LOOSE NUT CONNECTION IS FOUND.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗