2001 Dodge Stratus

CLOCK-SPRING BROKE WHEN I WAS BACKING OUT OF A PARKING SPACE AND TURNING THE STEERING WHEEL TO THE LEFT. NOW MY AIR BAG LIGHT STAYS ON AND EVERYTHING ELECTRICAL ON THE STEERING WHEEL DOES NOT WORK, THIS INCLUDES THE HORN, CRUISE CONTROL AND THE AIRBAG. IF THIS IS NOT A SAFETY ISSUE DESERVING OF A RECALL THEN WHAT EXACTLY IS? *TR

PURCHASED A USED 2001 DODGE STRATUS AND ABOUT A WEEK AFTER PURCHASING IT I WAS BACKING OUT OF A PARKING SPACE AT THE STORE WHEN I HEARD A SNAP/POP SOUND FROM THE STEERING COLUMN. AIR BAG LIGHT CAME ON AND NOW EVERYTIME I TURN THE WHEEL I CAN HEAR A POPPING OR CLICKING SOUND. THE IRONY IS THAT I BOUGHT IT BECAUSE MY 96 DODGE INTREPID IS HAVING ELECTRICAL ISSUES WHICH INCLUDED THE AIR BAG LIGHT BEING ON AND AFFECTING THE ELECTRIC WINDOWS AND THE HEATER/AIR CONDITIONING BLOWER SO I HAVE NO HEATER NOR DEFROSTER. I HAVE ALWAYS BEEN A CHRYSLER/DODGE PERSON AND HAVE ALWAYS OWNED ONE SINCE I WAS 18, BUT I AM BEGINNING TO THINK I NEED TO CHANGE MY LOYALTY TO ANOTHER MAKE AND MODEL. *TR

I HAVE A DODGE STRATUS SE SEDAN, 2001 MODEL.. WHILE TURNING LEFT INTO A PARKING LOT THE STEERING WHEEL ALMOST LOCKED UP, THEN SOMETHING SNAPPED AND BROKE INSIDE. I REGAIN STEERING BUT MY AIRBAG LIGHT WAS ON AND REMAINS ON. THE OTHER CONTROLS ON THE STEERING WHEEL SUCH AS CRUISE CONTROL AND THE HORN DO NOT WORK.. I FEEL THE CRUISE CONTROL NOT WORKING, THE WHEEL FREEZING UP MOMENTARILY UNTIL YOU BREAK THE RIBBON WIRE INSIDE THE CLOCKSPRING BOTH ARE SAFETY HAZARDS. THE PART THAT IS DEFECTIVE IS THE CLOCKSPRING.. IT IS AVAILABLE FROM THE DEALER ONLY AT A COST OVER $129.00.. IT IS VERY CHEAPLY MADE AND IS ESSENTIALLY A RIBBON WIRE WRAPPED AROUND A PLASTIC SPOOL. IT IS CAPABLE OF BINDING UP AND PREVENTING THE STEERING WHEEL TO TURN. ONE SHOULD BE INSPECTED AND ANY ENGINEER WILL AGREE IT IS VERY POORLY DESIGNED. AS MUCH AS AIRBAG COSTS AND AS MUCH IS IT IS ENGINEERED, TO HAVE A CHEAPLY MADE PART PREVENT IT'S FUNCTIONING MAKE NO SENSE AT ALL. DODGE AND JEEP CHRYSLER IM SURE.. NEED TO TAKE RESPONSIBILITY AND RECALL THESE VEHICLES AND REPLACE THIS PART WITH A MUCH BETTER ENGINEERED REPLACEMENT. I ALMOST CRASHED AND NOW IF I DO CRASH I HAVE NO AIRBAG AND I HAVE NO HORN TO WARN OTHER DRIVERS IF THEY'RE ABOUT TO CRASH INTO ME. *TR

I HAVE 2001 DODGE STRATUS THAT HAS A ELECTRICAL PROBLEMS. TOOK IT TO 1 DEALER SAID THAT IT WAS THE BATTERY CHANGE THE BATTERY AND $179.00 LATER STILL HAVE THE SAME PROBLEM DASH BOARD LIGHT ARE NOT WORKING THE BATTERY LIGHT AND SEAT BELT LIGHT STAY ON. YOU CAN NOT TELL THE SPEED OR SEE HOW MUCH GAS YOU HAVE. TRY TO GO TO DEALER HIS SHOP CLOSED FOR GOOD. WHEN TO ANOTHER DEALER SAID IT WAS A CLOSTER AND AFTER $800.00 STILL HAVE SAME PROBLEM. TOOK IT BACK TO HAVE HIM FIX IT RIGHT THEY DECLINE TO FIX IT. WHAT DO I DO? THIS IS MY DAUGHTER CAR AND IT IS A DANGER TO DRIVE. *NM

NOTICED MY CAR SEEMED TO BE LOSING PERFORMANCE. FAILURE STARTED WHEN MY CAR WOULD SHUT OFF WHILE I WAS DRIVING WHEN I TURNED ON THE HEAT. THIS HAPPENED 4 TIMES IN ONE DAY AND THE FOURTH TIME I ALMOST HAD AN ACCIDENT ON INTERSTATE 5. I DID HAVE FIRESTONE CHECK THE VEHICLE AND THEY COULD NOT FIND THE CAUSE. I SEARCH THIS SITE FOR RECALLS AND FOUND RECALL NUMBER 00V299002 WHICH STATES " PROLONGED WIRING HARNESS CONTACT WITH THE HEAT SHIELD WILL CAUSE THE WIRING INSULATION TO WEAR AND EVENTUALLY TO GROUND OUT. THIS COULD CAUSE THE ENGINE TO DIE OUT, INCREASING THE RISK OF A CRASH" WHICH IS EXACTLY WHAT I'M EXPERIENCING WHEN I DRIVE. I HAVE KEPT UP THE MAINTENANCE ON THIS VEHICLE WITH JIFFY LUBE AND FIRESTONE, SO THERE SHOULD BE NO REASON WHY THIS IS HAPPENING OTHER THAN A MANUFACTURES DEFECT. I CALLED THE LOCAL DODGE DEALER AND MANUFACTURER AND THEY BOTH STATED THERE IS NO RECALL FOR MY DODGE STRATUS 2001 FOR THIS PROBLEM. I WAS IN SHOCK TO THINK THAT NHTSA IS AWARE OF THE PROBLEM AND THE PEOPLE RESPONSIBLE FOR THERE PRODUCTS ARE NOT. HOPEFULLY, THIS COMPLAINT WILL SPARK THE MANUFACTURER TO MAKE THIS A RECALL AND PREVENT MYSELF AND OTHERS FROM BEING SERIOUSLY INJURED IN A CAR ACCIDENT, DUE TO NO FAULT OF OUR OWN. *JB

DROVE THE VEHICLE THE NIGHT BEFORE THERE WERE NO SIGNS, WARNINGS OF ANYTHING WRONG. WENT TO DRIVE THE VEHICLE THE NEXT AFTERNOON AND UPON START UP VEHICLE WAS MAKING A RATTLING, CLICKING NOISE, TURNED IT OFF IMMEDIATELY. HAD CAR TOWED, WAS TOLD OIL WAS SLUDGY , ENGINE NEEDED TO BE REPLACE, AT A COST OF MINIMUM END OF $5700. MECHANIC STATED HE HAD TWO MORE VEHICLES OF EXACT YEAR, MAKE, MODEL AND 2.7L ENGINE ON HIS LOT WITH THE SAME PROBLEMS. HE STATED FURTHER, HE WAS SORRY, BUT WOULD HAVE TO DECLINE HIS SERVICE TO REPAIR/REPLACE THE ENGINE AS HE WAS ALREADY FED UP WITH DEALING WITH MANUFACTURER WITH THE OTHER TWO VEHICLES. HE WENT ON TO STATE THAT THE MANUFACTURER IS CLAIMING OWNER FAULT, OF NOT MAINTAINING 3000 MILE OIL CHANGES, EVEN THOUGH ONE OF THE OWNERS HAD EVERY RECEIPT PROVING OTHERWISE. HERE I SIT WITHOUT A VEHICLE NOW, HAVE NO FINANCIAL MEANS TO REPAIR OR REPLACE THIS VEHICLE AS I BECAME DISABLED IN APRIL OF 2005 AND HAVE A VERY LIMITED BUDGET. I BOUGHT A BRAND NEW VEHICLE SO I DIDN'T HAVE TO WORRY ABOUT ANY MAJOR EXPENSE OR PROBLEMS AND IT WOULD LAST ME 15-20 YRS, NOT 5. I ALSO DIDN'T EXPECT TO PAY OVER $20,000 FOR A VEHICLE THAT WOULD ONLY LAST 70,000 MILES. THIS WASN'T THE ONLY ITEMS I HAD TO HAVE FIXED, IN 2003 I HAD TO HAVE THE FAN FIXED FOR THE AC/HEATING AS IT ONLY WORKED ON ONE SPEED, THANK GOODNESS IT WAS COVERED BY WARRANTY. WHICH I NEVER DID RECEIVE ANY RECALL LETTER OR ANY NOTIFICATION OF THIS PROBLEM. IN 2005 THE FRONT WHEEL BEARINGS WENT OUT AND HAD TO HAVE THEM REPLACED. THE FRONT DRIVERS SIDE GET WATER IN WHEN IT RAINS, HAVE TAKEN IT IN TO DEALER, THEY HAVE NO CLUE AS TO WHAT AND WHY THIS IS HAPPENING. THIS IS THE FIRST BRAND NEW VEHICLE I HAVE EVER PURCHASED AND WAS SO PROUD OF IT, TOOK METICULOUS CARE OF IT AND NOW I FEEL AND LOOK LIKE A COMPLETE FOOL, AS THE MANUFACTURER IS LAUGHING ALL THE WAY TO THE BANK, PLUS HAS A VEHICLE THAT RUNS! THEIR OLD SLOGAN DODGE TUFF, THE NEW IS YOUR DODGE DOESN'T RUN, THAT'S TOUGH. *JB

DT: THE CONTACT STATED IN DECEMBER 2005 THE AIR BAG LIGHT ILLUMINATED. AFTERWARDS, THE STEERING WHEEL BECAME EXTREMELY HARD TO TURN LEFT OR RIGHT, AND A THERE WAS A CRACKLING NOISE IN THE DRIVER'S SIDE STEERING COLUMN. ALSO, THE HORN AND THE CRUISE CONTROL WERE INOPERATIVE. THERE IS A TECHNICAL SERVICE BULLETIN 0801001 ON THE CLOCK SPRING. *AK