NHTSA owner reports · September 18, 2026 snapshot.
Air Bags complaints
26 reportsClear category filter130,000 miles · Oct 23, 2011
Air Bags
UPON A SLOW TURN TO STREET, I HEARD A CLICK AND GRIND SOUND IN STEERING WHEEL.. AIRBAG LIGHT AND BELL CAME ON . TWO DAYS LATER, HORN STOPPED WORKING. LOOKED UP ONLINE, AND THIS SEEMS TO BE WIDESPREAD ACROSS THE DODGE LINE OF VEHICLES. THE SYMPTOMS FIT EXACTLY TO WHAT I FOUND ONLINE TO BE A FAULTY CLOCKSPRING IN THE AIRBAG ASS…
Read full complaint
UPON A SLOW TURN TO STREET, I HEARD A CLICK AND GRIND SOUND IN STEERING WHEEL.. AIRBAG LIGHT AND BELL CAME ON . TWO DAYS LATER, HORN STOPPED WORKING. LOOKED UP ONLINE, AND THIS SEEMS TO BE WIDESPREAD ACROSS THE DODGE LINE OF VEHICLES. THE SYMPTOMS FIT EXACTLY TO WHAT I FOUND ONLINE TO BE A FAULTY CLOCKSPRING IN THE AIRBAG ASSEMBLY. I WATCHED SOMEONE DISASSEMBLE A CLOCKSPRING AND FOUND THE (TAPE-TYPE) WIRES HAD BEEN BENT BACKWARDS BY THE MANUFACTURER BEFORE BEING BENT THE OTHER WAY.( WITHIN TWO INCHES OF THE CONNECTION POINT OF THE TAPE WIRE) UPON DISASSEMBLY , HE FOUND THE WIRES TO BE SEPARATED WHERE THE BEND IN THE TAPE WAS. *TR
NHTSA ODI #10432498
100,000 miles · Sep 19, 2011
Air BagsCrashInjury
TL* THE CONTACT OWNS A 2001 DODGE STRATUS. THE CONTACT STATED THAT WHILE DRIVING 80 MPH, THE DRIVER LOST CONTROL OF THE VEHICLE AND DROVE INTO AN EMBANKMENT. THE VEHICLE WAS AIR-BORNE AND THEN FLIPPED. THE DRIVER AND PASSENGER AIR BAGS FAILED TO DEPLOY. THE DRIVER OF THE VEHICLE WAS KILLED. THE PASSENGER SUSTAINED MINOR INJURIES…
Read full complaint
TL* THE CONTACT OWNS A 2001 DODGE STRATUS. THE CONTACT STATED THAT WHILE DRIVING 80 MPH, THE DRIVER LOST CONTROL OF THE VEHICLE AND DROVE INTO AN EMBANKMENT. THE VEHICLE WAS AIR-BORNE AND THEN FLIPPED. THE DRIVER AND PASSENGER AIR BAGS FAILED TO DEPLOY. THE DRIVER OF THE VEHICLE WAS KILLED. THE PASSENGER SUSTAINED MINOR INJURIES. THE VEHICLE WAS TOWED TO A SALVAGE-YARD. THE FAILURE MILEAGE WAS 100,000.
NHTSA ODI #10426005
84,250 miles · Nov 22, 2010
Air BagsElectrical SystemVehicle Speed Control
AIR BAG LIGHT CONSTANTLY ON, HORN AND CRUISE CONTROL QUIT WORKING AT THE SAME TIME. IT IS MY UNDERSTANDING AIR BAG IS INOPERABLE AT THIS POINT AND THE CAUSE IS A BROKEN CLOCKSPRING IN STEERING WHEEL. THIS IS A MAJOR SAFETY HAZARD THAT DODGE SHOULD BE REQUIRED TO FIX AT NO CHARGE. *TR
NHTSA ODI #10367198
212 miles · Feb 16, 2010
Air BagsElectrical SystemSteering
I HAVE A DODGE STRATUS SE SEDAN, 2001 MODEL.. WHILE TURNING LEFT INTO A PARKING LOT THE STEERING WHEEL ALMOST LOCKED UP, THEN SOMETHING SNAPPED AND BROKE INSIDE. I REGAIN STEERING BUT MY AIRBAG LIGHT WAS ON AND REMAINS ON. THE OTHER CONTROLS ON THE STEERING WHEEL SUCH AS CRUISE CONTROL AND THE HORN DO NOT WORK.. I FEEL THE CRUI…
Read full complaint
I HAVE A DODGE STRATUS SE SEDAN, 2001 MODEL.. WHILE TURNING LEFT INTO A PARKING LOT THE STEERING WHEEL ALMOST LOCKED UP, THEN SOMETHING SNAPPED AND BROKE INSIDE. I REGAIN STEERING BUT MY AIRBAG LIGHT WAS ON AND REMAINS ON. THE OTHER CONTROLS ON THE STEERING WHEEL SUCH AS CRUISE CONTROL AND THE HORN DO NOT WORK.. I FEEL THE CRUISE CONTROL NOT WORKING, THE WHEEL FREEZING UP MOMENTARILY UNTIL YOU BREAK THE RIBBON WIRE INSIDE THE CLOCKSPRING BOTH ARE SAFETY HAZARDS. THE PART THAT IS DEFECTIVE IS THE CLOCKSPRING.. IT IS AVAILABLE FROM THE DEALER ONLY AT A COST OVER $129.00.. IT IS VERY CHEAPLY MADE AND IS ESSENTIALLY A RIBBON WIRE WRAPPED AROUND A PLASTIC SPOOL. IT IS CAPABLE OF BINDING UP AND PREVENTING THE STEERING WHEEL TO TURN. ONE SHOULD BE INSPECTED AND ANY ENGINEER WILL AGREE IT IS VERY POORLY DESIGNED. AS MUCH AS AIRBAG COSTS AND AS MUCH IS IT IS ENGINEERED, TO HAVE A CHEAPLY MADE PART PREVENT IT'S FUNCTIONING MAKE NO SENSE AT ALL. DODGE AND JEEP CHRYSLER IM SURE.. NEED TO TAKE RESPONSIBILITY AND RECALL THESE VEHICLES AND REPLACE THIS PART WITH A MUCH BETTER ENGINEERED REPLACEMENT. I ALMOST CRASHED AND NOW IF I DO CRASH I HAVE NO AIRBAG AND I HAVE NO HORN TO WARN OTHER DRIVERS IF THEY'RE ABOUT TO CRASH INTO ME. *TR
NHTSA ODI #10310935
72,000 miles · Oct 16, 2008
Air Bags
AIRBAG SELF DEPLOYED FOR NO APPARENT REASON. I WAS JUST SIMPLY SITTING IN CAR WHEN I NOTICE AIRBAG LIGHT CAME ON. DRIVER AIRBAG HAS DEPLOYED INSIDE AIRBAG LIGHT IS ON, NOW HORN NO LONGER WORKS AND FEEL A CLICKING SOUND AT EACH TURN. *TR
NHTSA ODI #10245633
35,500 miles · Oct 13, 2006
Air Bags
I HAD PULLED OUT OF MY DRIVEWAY TO RETURN TO WORK AND WHEN I TURNED THE CORNER TO LEAVE MY STREET I HEARD A CRACKING SOUND FROM THE STEERING COLUMN AND THE AIRBAG LIGHT CAME ON IMMEDIATELY. THE AIR BAG LIGHT IS CONSTANTLY ON, THE CRUISE CONTROL DOES NOT WORK AND THE HORN DOES NOT WORK EITHER THE VEHICLE WAS NEVER INVOLVED IN A…
Read full complaint
I HAD PULLED OUT OF MY DRIVEWAY TO RETURN TO WORK AND WHEN I TURNED THE CORNER TO LEAVE MY STREET I HEARD A CRACKING SOUND FROM THE STEERING COLUMN AND THE AIRBAG LIGHT CAME ON IMMEDIATELY. THE AIR BAG LIGHT IS CONSTANTLY ON, THE CRUISE CONTROL DOES NOT WORK AND THE HORN DOES NOT WORK EITHER THE VEHICLE WAS NEVER INVOLVED IN AN ACCIDENT AND THE VEHICLE HAD JUST OVER 35,500 MILES ON IT. *NM
NHTSA ODI #10170768
66,000 miles · Sep 17, 2006
Air Bags
I TURNED A CORNER AND HEARD A CLICKING SOUND. MY AIR BAG LIGHT WENT ON AND MY HORN WOULD NOT SOUND. I LATER FOUND OUT THAT MY CRUISE CONTROL WAS ALSO NOT WORKING. I DID SOME RESEARCH AND DISCOVERED THAT IT IS DUE TO A BROKEN CLOCK SPRING. TWO DODGE DEALERSHIPS TOLD ME THEY WOULD NOT REPAIR IT AT NO COST, THAT IN FACT IT WOUL…
Read full complaint
I TURNED A CORNER AND HEARD A CLICKING SOUND. MY AIR BAG LIGHT WENT ON AND MY HORN WOULD NOT SOUND. I LATER FOUND OUT THAT MY CRUISE CONTROL WAS ALSO NOT WORKING. I DID SOME RESEARCH AND DISCOVERED THAT IT IS DUE TO A BROKEN CLOCK SPRING. TWO DODGE DEALERSHIPS TOLD ME THEY WOULD NOT REPAIR IT AT NO COST, THAT IN FACT IT WOULD COST AT LEAST $200.00 . I NOW SEE THAT THIS HAS BEEN A CONTINUAL PROBLEM WITH DODGE VEHICLES OF THE SAME YEAR. TO THIS DAY, IT HAS NOT YET BEEN FIXED, AS I AM WAITING TO GET AN AGREEABLE DEALERSHIP TO REPAIR THE PROBLEM AT THEIR EXPENSE. SINCE THIS PROBLEM RENDERS THE AIRBAG INOPERABLE, I WOULD CONSIDER THIS A MAJOR SAFETY DEFECT/PROBLEM. *NM
NHTSA ODI #10168476
Mileage unknown · Jun 14, 2006
Air BagsEngine And Engine CoolingSteering
2002 HAD TO REPLACE POWER STEERING PIPE, MANUFACTURED TO LEAN ON THE INTERIOR AUTO BODY, IN WHICH ENGINE VIBRATION RUBBED HOLE IN IT. 2002 FRONT RIGHT WHEEL MAKES CONTINUOUS LOUD HIGH PITCHED WHISTLE NOISE, STILL DOES. DEALERSHIP DISCOUNTED IT AND DIDN'T KNOW WHY IT SOUNDED LIKE THAT. 2002-2006 ENGINE DIES WHILE DRIVING, ODOMET…
Read full complaint
2002 HAD TO REPLACE POWER STEERING PIPE, MANUFACTURED TO LEAN ON THE INTERIOR AUTO BODY, IN WHICH ENGINE VIBRATION RUBBED HOLE IN IT. 2002 FRONT RIGHT WHEEL MAKES CONTINUOUS LOUD HIGH PITCHED WHISTLE NOISE, STILL DOES. DEALERSHIP DISCOUNTED IT AND DIDN'T KNOW WHY IT SOUNDED LIKE THAT. 2002-2006 ENGINE DIES WHILE DRIVING, ODOMETER GOES CRAZY UP AND DOWN 2006 CLOCK SPRING KEEPS BREAKING, NO POWER TO AIR BAG OR HORN. *JB
NHTSA ODI #10159810
65,086 miles · Jun 1, 2006
Air BagsSteeringSuspension
DT*: THE CONTACT STATED THE AIR BAG LIGHT ILLUMINATED CONSTANTLY, THE CRUISE CONTROL WAS INOPERABLE AND THERE WAS A CLICKING IN THE STEERING COLUMN WHEN THE WHEEL IS TURNED LEFT OR RIGHT. THE VEHICLE WAS TAKEN TO THE DEALER WHO DETERMINED A SPRING IN THE STEERING WHEEL NEEDED TO BE REPLACED. ALSO, THE CONTACT STATED THERE WAS…
Read full complaint
DT*: THE CONTACT STATED THE AIR BAG LIGHT ILLUMINATED CONSTANTLY, THE CRUISE CONTROL WAS INOPERABLE AND THERE WAS A CLICKING IN THE STEERING COLUMN WHEN THE WHEEL IS TURNED LEFT OR RIGHT. THE VEHICLE WAS TAKEN TO THE DEALER WHO DETERMINED A SPRING IN THE STEERING WHEEL NEEDED TO BE REPLACED. ALSO, THE CONTACT STATED THERE WAS A CLICKING NOISE IN THE FRONT UNDERSIDE OF THE VEHICLE THAT HAS NOT YET BEEN INSPECTED BY THE DEALER.
NHTSA ODI #10158781
24,500 miles · Jan 9, 2006
Air BagsElectrical SystemSteering
DT: THE CONTACT STATED IN DECEMBER 2005 THE AIR BAG LIGHT ILLUMINATED. AFTERWARDS, THE STEERING WHEEL BECAME EXTREMELY HARD TO TURN LEFT OR RIGHT, AND A THERE WAS A CRACKLING NOISE IN THE DRIVER'S SIDE STEERING COLUMN. ALSO, THE HORN AND THE CRUISE CONTROL WERE INOPERATIVE. THERE IS A TECHNICAL SERVICE BULLETIN 0801001 ON THE…
Read full complaint
DT: THE CONTACT STATED IN DECEMBER 2005 THE AIR BAG LIGHT ILLUMINATED. AFTERWARDS, THE STEERING WHEEL BECAME EXTREMELY HARD TO TURN LEFT OR RIGHT, AND A THERE WAS A CRACKLING NOISE IN THE DRIVER'S SIDE STEERING COLUMN. ALSO, THE HORN AND THE CRUISE CONTROL WERE INOPERATIVE. THERE IS A TECHNICAL SERVICE BULLETIN 0801001 ON THE CLOCK SPRING. *AK
NHTSA ODI #10147248
Official recalls
10Jun 3, 2016
Mitsubishi Motors North America, Inc. (MMNA) is recalling certain model year 2001-2002 Chrysler Sebring and Dodge Stratus vehicles, equipped with beige interiors. The affected vehicles were previously repaired for a recall issue using an incorrect part. The incorrect part may not prevent the passenger side sun visor from detaching if the passenger frontal air bag deploys and the passenger side sun visor is folded down in a certain position.
Consequence & remedy
Consequence: If the passenger side sun visor detaches and is propelled rearward, there is an increased risk of occupant injury.
Remedy: Chrysler will notify the affected owners. Dealers will install the correct tether strap to retain the passenger sun visor, free of charge. The recall began July 26, 2016, owners will be sent a second email when parts are available. Owners may contact Chrysler customer service at 1-800-853-1403.
Jun 2, 2015
Mitsubishi Motors North America, Inc. (MMNA) is recalling certain model year 2000-2005 Eclipse vehicles manufactured April 5, 1999, to December 17, 2004, 2001-2005 Eclipse Spyder vehicles manufactured January 19, 2000, to March 18, 2005, 2001-2005 Chrysler Sebring vehicles manufactured April 17, 2000, to February 21, 2005, and 2001-2005 Dodge Stratus vehicles manufactured April 17, 2000, to February 22, 2005. In the affected vehicles, the passenger side sun visor may be folded down in such a position that, if the passenger frontal air bag deploys, the passenger side sun visor may detach.
Consequence & remedy
Consequence: If the passenger side sun visor detaches and is propelled rearward, there is an increased risk of occupant injury.
Remedy: MMNA will notify their owners, and Chrysler will notify the Chrysler and Dodge owners. Dealers will install a tether strap to retain the passenger sun visor, free of charge. The recall began on July 20, 2015. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-15-005. Chrysler and Dodge owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R30.
Jan 16, 2001
VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUIPPED WITH AUTOMATIC TRANSMISSIONS. A HOSE MANUFACTURING PROCESS ALLOWED THE REINFORCEMENT YARD TO BREACH THE INNER LAYER OF SOME AUTOMATIC TRANSMISSION HOSES WEAKENING THE INNER WALL WHICH COULD RESULT IN LEAKAGE OF THE AUTOMATIC TRANSMISSION FLUID.
Consequence & remedy
Consequence: FLUID LEAKAGE FROM THE COOLER HOSES CAN CAUSE TRANSAXLE DRIVEABILITY PROBLEMS AND SMOKE IF THE OIL CONTACTS THE FRONT EXHAUST PIPE.
Remedy: DEALERS WILL REPLACE THE TRANSAXLE OIL COOLER HOSES. OWNER NOTIFICATION BEGAN APRIL 9, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Jan 8, 2001
VEHICLE DESCRIPTION: PASSENGER VEHICLES. A NUMBER OF INCORRECT DRIVER SIDE SEAT MOUNTING BOLTS WERE INSTALLED INTO VEHICLES.
Consequence & remedy
Consequence: IN THE EVENT OF A CRASH, THE BOLTS MAY NOT PROPERLY SECURE THE SEAT AND COULD CAUSE INCREASED INJURY TO THE DRIVER OF THE VEHICLE.
Remedy: DEALERS WILL INSPECT THE SEAT MOUNTING BOLTS AND THEN REPLACE THE BOLTS IF NECESSARY. OWNER NOTIFICATION BEGAN FEBRUARY 5, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Nov 9, 2000
VEHICLE DESCRIPTION: CERTAIN PASSENGER VEHICLES, PICKUP TRUCKS AND SPORT UTILITY VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 225, "CHILD RESTRAINT ANCHORAGE SYSTEMS." SOME OF THE OWNER'S MANUALS FOR THESE VEHICLES ARE MISSING INSTRUCTIONS THAT PROVIDE A STEP-BY-STEP PROCEDURE, INCLUDING DIAGRAMS, FOR PROPERLY ATTACHING A CHILD RESTRAINT SYSTEM'S TETHER STRAP TO THE TETHER ANCHORAGE.
Consequence & remedy
Consequence: IN THE EVENT OF A CRASH, THE CHILD SEAT MAY NOT BE PROPERLY ATTACHED INCREASING THE RISK OF INJURY TO THE CHILD.
Remedy: OWNERS WILL BE PROVIDED WITH AN ADDENDUM TO THE OWNER'S MANUALS.
Oct 27, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE OUTER LAYER ONLY OF THIS 3-LAYER FUEL RETURN HOSE DOES NOT CONTAIN THE DESIRED OZONE PROTECTION DUE TO A PROCESSING ERROR.
Consequence & remedy
Consequence: THIS HOSE IS CONSIDERED TO BE INADEQUATE.
Remedy: DEALERS WILL REPLACE THE FUEL RETURN HOSE.
Oct 12, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES. PASSENGER AIR BAGS WERE BUILT WITH SUSPECT ALUMINUM EXTRUSION SECTIONS WHICH MAY NOT RETAIN THE AIR BAG DOOR DURING AN AIR BAG DEPLOYMENT EVENT.
Consequence & remedy
Consequence: A SEPARATED AIR BAG DOOR COULD INJURE A VEHICLE OCCUPANT.
Remedy: DEALERS WILL REPLACE THE PASSENGER SIDE AIR BAG.
Oct 2, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE HARNESS FOR THE CRANKSHAFT POSITION SENSOR COULD COME IN CONTACT WITH A NEW PROTECTIVE SHIELD CAUSING A GROUNDED CIRCUIT.
Consequence & remedy
Consequence: PROLONGED WIRING HARNESS CONTACT WITH THE HEAT SHIELD WILL CAUSE THE WIRING INSULATION TO WEAR AND EVENTUALLY TO GROUND OUT. THIS COULD CAUSE THE ENGINE TO DIE-OUT, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL RE-ROUTE THE CRANKSHAFT POSITION SENSOR HARNESS.
Sep 18, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THROUGH DEGRADATION OF THE BOND BETWEEN THE SILENCER PAD AND A SHEET METAL PANEL (QUARTER INNER UPPER), THE PAD MAY FALL ONTO THE MAP LIGHT LOCATED IN THE REAR SEATING AREA NEAR THE C-PILLAR TRIM PANEL (LH AND RH). THIS CONTACT COULD CAUSE THE PAD TO MELT, CREATING A HOT SMELL AND/OR SMOKE DURING LONG PERIODS OF ILLUMINATION.
Consequence & remedy
Consequence: SMOKE INHALATION COULD BE HARMFUL TO VEHICLE OCCUPANTS.
Remedy: DEALERS WILL REMOVE THE INSULATION PAD FROM BEHIND BOTH REAR MAP LIGHTS.
Aug 10, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES. A NUT IN THE STEERING GEAR ASSEMBLY WAS NOT PROPERLY TIGHTENED, RESULTING IN SYMPTOMS RANGING FROM STEERING WHEEL VIBRATION TO STIFF STEERING, AND IN THE WORST CASE, NO ABILITY TO TURN LEFT.
Consequence & remedy
Consequence: A LOSS OF STEERING CONTROL COULD INCREASE THE RISK OF A CRASH.
Remedy: DEALERS WILL INSPECT THESE VEHICLES AND REPLACE THE STEERING GEAR ASSEMBLY IF A LOOSE NUT CONNECTION IS FOUND.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗