Counts are not failure probabilities and are not adjusted for sales, age, mileage exposure or reporting. One report may name several categories. Comparison method and limitations.
INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) CITY OF OTTAWA HAS FOUR (4) DODGE RAM 5500 UNITS, BOUGHT IN MARCH 2010 WITH VIN NUMBERS LISTED BELOW, ALL HAVE BEEN PLAGUED WITH STEERING PROBLEMS WHICH DRIFTS AT SPEEDS OVER 70 KMH AND IS DIFFICULT TO CONTROL WHEN FACING CONSECUTIVE SM…
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INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) CITY OF OTTAWA HAS FOUR (4) DODGE RAM 5500 UNITS, BOUGHT IN MARCH 2010 WITH VIN NUMBERS LISTED BELOW, ALL HAVE BEEN PLAGUED WITH STEERING PROBLEMS WHICH DRIFTS AT SPEEDS OVER 70 KMH AND IS DIFFICULT TO CONTROL WHEN FACING CONSECUTIVE SMALL BUMPS - SO MUCH THAT IN MY TEST RIDE I WAS AFRAID I COULD END UP IN THE OPPOSITE LANE OF TRAFFIC AND CAUSE A HEAD-ON COLLISION. MY PERSONAL CONCERN IS THAT IF NEW OR INEXPERIENCED DRIVERS FACE SUCH STEERING, IT COULD CAUSE ACCIDENT, DAMAGE OR EVEN FATALITY IF IT GOES UNCHECKED. UNFORTUNATELY THE DEALERSHIPS (SOUTHBANK AND CAPITAL DODGE) SEEM TO HAVE VERY LITTLE KNOWLEDGE OF THE ROOT CAUSE AND NO CAPACITY TO DO REAL ANALYSIS AND TESTING ON THESE UNITS. CHRYSLER CORPORATE HAS BEEN CONTACTED VIA 1-800 PHONE CALLS AND FLEET EMAILS AND FILES WERE OPENED ON ALL OUR UNITS BUT THAT HAS BEEN THE EXTENT OF THEIR COOPERATION, AND EVEN THE LOCAL SERVICE MANAGERS HAVE NOT HEARD FROM CHRYSLER'S ENGINEERING OR THE DISTRICT SERVICE MANAGER WHO USUALLY TENDS TO SUCH CALLS. VIN# [XXX] , CITY OF OTTAWA'S UNIT B5-3359, 4WD, AT SOUTHBANK CHRYSLER, TEST DRIVEN PER ABOVE, DEEMED NOT SAFE AT HIGH SPEEDS. VIN# [XXX] , CITY OF OTTAWA'S UNIT B5-3360, 4WD, HAS BEEN AT CAPITAL DODGE, IT HAS HAD SOME REPAIRS DONE, AND WAS ALSO TEST DRIVEN AND STEERED NORMALLY. DEALER HAS YET TO SHARE WITH US THE DETAILS OF THE REPAIRS OR RETROFITS PERFORMED. WE SUSPECT STEERING BOX WAS REPLACED. VIN# [XXX] , CITY OF OTTAWA'S UNIT B5-3358, 4WD, AT SOUTHBANK CHRYSLER, THE STEERING BOX WAS REPLACED, AND THEN UNIT WAS DEEMED ACCEPTABLE. VIN# [XXX] , CITY OF OTTAWA'S UNIT B5-3357, 2WD, ALTHOUGH A FEW COMPLAINTS FROM USERS RE STEERING, BUT MECHANICS ACCEPTED THE UNIT. *TR
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008-2011 DODGE RAM 4500 AND 5500 VEHICLES. THESE VEHICLES MAY EXPERIENCE A WEAKENING AND FRACTURE OF THE LEFT BALL STUD ON THE TIE ROD RESULTING IN THE POTENTIAL LOSS OF STEERING.
Consequence & remedy
Consequence: LOSS OF STEERING CONTROL OF THE VEHICLE COULD INCREASE THE RISK OF A CRASH.
Remedy: CHRYSLER WILL NOTIFY OWNERS AND REPLACE THE LEFT OUTER TIE ROD FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 7, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2010-2011 DODGE RAM TRUCKS MANUFACTURED FROM MARCH 2009 THROUGH OCTOBER 2010. SOME VEHICLES EQUIPPED WITH DIESEL ENGINE AND A HYDROBOOST BRAKE SYSTEM MAY BE EQUIPPED WITH A POWER STEERING RESERVOIR CAP WITH EXCESSIVE VENT PRESSURE LEVELS THAT MAY RESULT IN BRAKE PEDALS THAT ARE SLOW TO RETURN.
Consequence & remedy
Consequence: BRAKE LIGHTS THAT ARE SLOW TO EXTINGUISH COULD INCREASE THE RISK OF A CRASH.
Remedy: CHRYSLER WILL NOTIFY OWNERS AND DEALERS WILL REPLACE THE POWER STEERING RESERVOIR CAP FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING FEBRUARY 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2010 LEFT HAND DRIVE JEEP LIBERTY, DODGE NITRO AND RAM 1500 TRUCK; RIGHT AND LEFT HAND DRIVE JEEP WRANGLER VEHICLES. THESE VEHICLES MAY HAVE BEEN BUILT WITH AN IMPROPERLY FORMED MASTER CYLINDER TO HYDRAULIC CONTROL UNIT (HCU) BRAKE TUBE ASSEMBLY END FLARE.
Consequence & remedy
Consequence: THIS COULD LEAD TO LOSS OF BRAKE FLUID AND REDUCED BRAKING PERFORMANCE INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL REPLACE THE BRAKE TUBES FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING AUGUST 2010. OWNERS MAY CONTACT CHRYSLER TOLL-FREE AT 1-800-853-1403.
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2010 CHRYSLER 300, DODGE CHALLENGER, CHARGER, JEEP COMMANDER, GRAND CHEROKEE AND DODGE RAM VEHICLES. THESE VEHICLES MAY HAVE BEEN BUILT WITH A WIRELESS IGNITION NODE (WIN) MODULE EXHIBITING A BINDING CONDITION OF THE SOLENOID LATCH.
Consequence & remedy
Consequence: THE RESULT OF THE DEFECT COULD LEAD TO A CONDITION WHERE THE KEY MAY BE REMOVED FROM THE IGNITION SWITCH (WIN MODULE) PRIOR TO PLACING THE SHIFTER IN PARK. THIS COULD RESULT IN THE POTENTIAL FOR UNINTENDED VEHICLE MOVEMENT AND COULD INCREASE THE RISK OF A CRASH.
Remedy: DEALERS WILL INSPECT AND REPLACE THE WIN MODULE FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE AUGUST 23, 2010. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2010 CHRYSLER SEBRING; DODGE AVENGER AND NITRO; JEEP LIBERTY, COMMANDER AND GRAND CHEROKEE; AND MODEL YEAR 2009-2010 DODGE RAM TRUCK. THESE VEHICLES MAY HAVE BEEN BUILT WITH AN IMPROPERLY FORMED OR MISSING BRAKE BOOSTER INPUT ROD RETAINING CLIP.
Consequence & remedy
Consequence: THIS COULD RESULT IN BRAKE FAILURE WITHOUT WARNING WHICH COULD CAUSE A CRASH.
Remedy: CHRYSLER WILL REPLACE THE BRAKE BOOSTER INPUT ROD RETAINING CLIP FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING FEBRUARY 2010. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
Defect investigations
1
PE11009 · Outer Tie Rod Failure
Opened Apr 4, 2011 · Closed Feb 6, 2012
Status: closed (inferred from source dates) · Steering:linkages:tie Rod Assembly
ODI received complaints regarding failing tie rod ball studs on Model Year 2008-2011 Dodge Ram 2500 and 3500 vehicles resulting in loss of steering control.Chrysler concluded that misalignment of the left (driver side) ball stud on vehicles built with the Cross Car steering linkage system could allow contact between the bull stud and the ball housing which could weaken the stud and result in fracture.Chrysler submitted a recall notice on August 15, 2011 involving certain MY 2003-2011 Ram 2500 and Ram 3500 pickup trucks built or repaired with the Cross Car steering linkage.Chrysler will inspect, repair or realign the front end of the subject vehicles as needed.Chrysler's announcement of a safety recall on this matter addresses ODI's concerns.The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:10332525, 10357937, 10366591, 10303744, 10377166, 10373240, 10343969, 10375403, 10324831, 10373546, 10370771.
An investigation is not a finding of a defect, and closure does not prove a vehicle is problem-free.
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