2007 Dodge RAM

TL* THE CONTACT WANTED TO USE THE FOLLOWING COMPLAINT THAT WAS EMAILED TO NHTSA. SHIFT CABLE ON 2007 DODGE RAM BIG HORN EDITION COMMENTS: MY HUSBAND AND I RECENTLY HAD OUR RAM SERVICED THE PLASTIC YES PLASTIC CLAMP HOLDING THE SHIFT CABLE EITHER BROKE OR FELL OFF THE CABLE CAME TO REST ON THE MUFFLER THE HEAT FROM THE MUFFLER BURNT THE CABLE AND CAUSED IT TO SNAP I FEEL THIS IS A DESIGN FLAW AND A POSSIBLE SAFETY HAZARD WHAT IF THIS HAPPENED WHILE MY HUSBAND WAS DRIVING? ALSO A PLASTIC CLAMP COULD EASILY BREAK AGAIN AND WE WOULD BE SUBJECT TO ANOTHER COSTLY REPAIR I GOT IN TOUCH WITH DODGE AND THEY WILL NOT ASSIST I WAS TOLD THAT THERE ARE A LOT OF PLASTIC PARTS ON VEHICLES I WAS ALSO INFORMED THAT THE PLASTIC CLAMP WAS DAMAGED AND THEREFORE THEY COULD NOT HELP WITH A REIMBURSEMENT I AM ANGRY NOW THAT DODGE BASICALLY WOULDN'T LISTEN TO MY CONCERNS SO I DECIDED TO WRITE NHTSA ALL I CAN SAY IS IF THIS HAPPENS AGAIN AND MY HUSBAND AND/OR I ARE HURT OR WORSE AS A RESULT DODGE WILL BE FACE A LAWSUIT JUST STATING THE FACTS. THE FAILURE MILEAGE WAS 59,436.

TL*THE CONTACT OWNS A 2007 DODGE RAM. WHILE DRIVING 65 MPH, THE VEHICLE SUDDENLY KICKED INTO GEAR. THE CONTACT HEARD A LOUD POPPING SOUND COMING FROM THE ENGINE COMPARTMENT. HE LOST CONTROL OF THE VEHICLE AND IT SPUN INTO A WALL. THERE WERE NO INJURIES. HE ATTEMPTED TO RESTART THE VEHICLE AND PLACE IT INTO DRIVE, BUT THE GEAR WOULD NOT STICK. THE VEHICLE WAS TOWED, BUT HAS NOT BEEN INSPECTED BY THE DEALER. THE CONTACT BELIEVES THAT THE DIFFERENTIALS CAUSED THE FAILURE. HE CALLED THE MANUFACTURER, BUT THEY REFUSED TO MAKE ANY REPAIRS. THE CURRENT AND FAILURE MILEAGES WERE 70,000.

TL*THE CONTACT OWNS A 2007 DODGE RAM. THE CONTACT STATED THAT THE VEHICLE WOULD NOT SHIFT INTO OVERDRIVE. WHILE DRIVING LESS THAN 65 MPH, THE CONTACT WOULD ENGAGE THE CRUISE CONTROL AND WHATEVER GEAR HE WOULD SHIFT INTO WOULD CAUSE THE VEHICLE TO GET LESS GAS MILEAGE. IN ADDITION, THE MOTOR WOULD RUN FASTER THAN NORMAL. THE DEALER STATED THAT IF HE WOULD MANIPULATE THE FOOT PEDAL, THE OVERDRIVE WOULD ENGAGE. THE DEALER ALSO STATED THAT THE VEHICLE WAS OPERATING IN THE MANNER IT WAS DESIGNED. THE FAILURE AND CURRENT MILEAGES WERE LESS THAN 8,800. UPDATED 1/6/09 *CN THE CONSUMER STATED THE TRANSMISSION WOULD DROP OUT OF DRIVE AND THE ENGINE SPEED WENT UP INSTEAD OF DOWN. UPDATED 01/14/09. *JB