Air BagsService Brakes, HydraulicSteeringCrashInjury
ON 08-21-01 OUR TRUCK WAS IN FOR REPAIRS TO THE STEERING COLUMN. AT THAT TIME WE ASKED THE SERVICE REPRESENTATIVE IF THERE WAS A RECALL ON THE DRIVER SIDE AIR BAG AND THEY SAID NO. I SAW ON THE NEWS ABOUT 2 MONTHS AGO THAT THERE WAS A RECALL ON THE 2000 DODGE RAM QUAD CAB. THE ABS DID NOT WORK BECAUSE WE SLID ABOUT 70 TO 1…
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ON 08-21-01 OUR TRUCK WAS IN FOR REPAIRS TO THE STEERING COLUMN. AT THAT TIME WE ASKED THE SERVICE REPRESENTATIVE IF THERE WAS A RECALL ON THE DRIVER SIDE AIR BAG AND THEY SAID NO. I SAW ON THE NEWS ABOUT 2 MONTHS AGO THAT THERE WAS A RECALL ON THE 2000 DODGE RAM QUAD CAB. THE ABS DID NOT WORK BECAUSE WE SLID ABOUT 70 TO 100 FEET. WE DID GO TO THE PLACE THE TRUCK WAS PURCHASED AND TOLD THEM THAT THE AIR BAGS NOR DID THE ABS WORK THEY HAD NO COMMENT. I WANT SOMEONE TO INVESTIGATE AND FIND OUT IF THE SERVICE DEPARTMENT OR THE MANUFACTURER IS RESPONSIBLE FOR THESE THINGS NOT WORKING. *AK
NHTSA ODI #751225
Mileage unknown · Aug 15, 2001
Electrical SystemSteering
ENGINE HAS STALLED TWICE WITHOUT WARNING ON FREEWAY WHILE TRAVELING AT HIGHWAY SPEEDS. ALL ELECTRICAL AND STEERING POWER WAS LOST. IT COULD BE RESTARTED WHILE MOVING. DEALER WAS UNABLE TO LOCATE SOURCE OF PROBLEM. CONSUMER FELT THIS PROBLEM WAS SIMILAR TO FORD TRUCK RECALL IN CA. PLEASE PROVIDE FURTHER DETAILS.*AK
NHTSA ODI #894437
Mileage unknown · Jun 12, 2001
Steering
FRONT LEFT TIE ROD BROKE WHILE PULLING OUT OF PARKING LOT. HAD NO STEERING CONTROL. STOPPED VEHICLE AND CHECKED. NOTICED FRONT LEFT WHEEL WAS LEANING TOWARDS INSIDE. HAD VEHICLE TOWED TO DEALERSHIP FOR REPAIRS. *AK
NHTSA ODI #890244
Mileage unknown · May 21, 2001
Power TrainSteeringSuspension
TRANSMISSION DOES NOT PROPERLY SHIFT INTO DIFFERENT GEARS, CAUSE UNKNOWN. *AK THE CONSUMER HAD BEEN TO THE DEALER SEVERAL TIMES FOR REPAIRS OF BALL JOINTS, POWER STEERING AND THE TRANSMISSION. *YH
NHTSA ODI #888697
Mileage unknown · May 4, 2001
SteeringSuspension
DODGE RAM 3500 HAS POOR DIRECTIONAL CONTROL WHEN TRAVELING AT SPEEDS GREATER THAN 50 MPH. CONSUMER CANNOT FIND A DEALERSHIP THAT CAN EXAMINE AND CORRECT THE DEFECT. CONSUMER FEELS THIS VEHICLE IS DANGEROUS TO BE OPERATED ON ROAD BECAUSE CONSUMER HAS TO HAVE BOTH HANDS ON STEERING WHEEL AT ALL TIMES. *AK CONSUMER STATES DE…
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DODGE RAM 3500 HAS POOR DIRECTIONAL CONTROL WHEN TRAVELING AT SPEEDS GREATER THAN 50 MPH. CONSUMER CANNOT FIND A DEALERSHIP THAT CAN EXAMINE AND CORRECT THE DEFECT. CONSUMER FEELS THIS VEHICLE IS DANGEROUS TO BE OPERATED ON ROAD BECAUSE CONSUMER HAS TO HAVE BOTH HANDS ON STEERING WHEEL AT ALL TIMES. *AK CONSUMER STATES DEALER HAS MADE AN ADJUSTMENT THAT DID NOT HELP. *SLC
NHTSA ODI #887496
Mileage unknown · Apr 5, 2001
Steering
EXTREME STEERING WANDER AT ALL SPEEDS, UNSAFE IN ALL DRIVING CONDITIONS, EXCESSIVE PLAY IN STEERING BOX, WORN STEERING GEAR. WORN TIE ROD ENDS AND TRACK BAR. DIFFICULT TO KEEP ON THE ROAD. DEALER WON'T FIX. *AK
NHTSA ODI #743571
Mileage unknown · Mar 16, 2001
Steering
TIRE IS RUBBING AGAINST TIE ROD ENDS AND CAUSING IT TO BURN OR EAT AWAY A QUARTER OF AN INCH AWAY FROM RIM. *AK *SLC
NHTSA ODI #883284
Mileage unknown · Oct 13, 2000
Steering
9-26-00 STEERING GREASED 10-12-00 PARTS NOT INSTALLED SAY NEED NEW STEERING ASSEMBLY. *AK
NHTSA ODI #734238
Mileage unknown · Jul 24, 2000
Steering
WHILE DRIVING STEERING MALFUNCTIONED, CAUSING VEHICLE TO MOVE TO RIGHT AND LEFT, WHICH MAY CAUSE A LOSS OF CONTROL. ALSO, WHILE TURNING TO LEFT, THE STEERING WHEEL WOULD LOCK IN PLACE. DEALER COULD NOT DETERMINE THE CAUSE OF THE PROBLEM.*AK THE STEERING WHEEL LOCKING UP HAS BEEN SOLVED BY REALIGNMENT AND REPLACING SOME …
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WHILE DRIVING STEERING MALFUNCTIONED, CAUSING VEHICLE TO MOVE TO RIGHT AND LEFT, WHICH MAY CAUSE A LOSS OF CONTROL. ALSO, WHILE TURNING TO LEFT, THE STEERING WHEEL WOULD LOCK IN PLACE. DEALER COULD NOT DETERMINE THE CAUSE OF THE PROBLEM.*AK THE STEERING WHEEL LOCKING UP HAS BEEN SOLVED BY REALIGNMENT AND REPLACING SOME PARTS, BUT THE WONDERING OVER THE ROAD IS STILL NOT FIXED. *YH
ON CERTAIN VAN AND WAGON VEHICLES EQUIPPED WITH 4-WHEEL ANTILOCK BRAKE SYSTEMS (ABS), AFTERMARKET BATTERIES MAY LEAK ELECTROLYTE ONTO THE ABS CONTROL MODULE CONNECTOR, WHICH CAN COMPROMISE SEALING INTEGRITY OF THE CONNECTOR.
Consequence & remedy
Consequence: THIS MAY ALLOW DEVELOPMENT OF A SHORT CIRCUIT IN THE CONNECTOR, WHICH COULD EVENTUALLY LEAD TO A FIRE.
Remedy: DEALERS WILL INSPECT THE ABS CONTROL MODULE CONNECTOR FOR ELECTROLYTE DAMAGE AND REPLACE THE CONNECTOR AS NECESSARY. THE RECALL WILL BEGIN ON SEPTEMBER 27, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
VEHICLE DESCRIPTION: VANS AND WAGONS NOT EQUIPPED WITH POWER FRONT SEATS. IN THE PRESENCE OF ROAD SALT, WATER, AND POSSIBLY OTHER DEBRIS, THE POWER SEAT CONNECTOR LOCATED BENEATH THE DRIVER'S SEAT COULD DEVELOP A HIGH RESISTIVE SHORT CIRCUIT THAT CYCLES THE CIRCUIT BREAKER.
Consequence & remedy
Consequence: IF THE CIRCUIT BREAKER CYCLES FOR AN EXTENDED PERIOD OF TIME, HEAT COULD BUILD UP IN THE CONNECTOR, POSSIBLY RESULTING IN A FIRE.
Remedy: OWNERS WILL RECEIVE INSTRUCTIONS FOR REMOVING THE CIRCUIT BREAKER FROM THE FUSE PANEL. IF AN OWNER DESIRES, THEIR DEALER CAN PERFORM THE REPAIR. OWNER NOTIFICATION BEGAN AUGUST 27, 2001. OWNERS WHO DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
VEHICLE DESCRIPTION: PICKUP TRUCKS. SOUND DEADENER MATERIAL INSIDE THE STEERING WHEEL COULD BECOME DETACHED FROM THE COVER AND HOUSING. NOTE: THE RAM PICKUP TRUCKS WERE BUILT AT THE WARREN ASSEMBLY PLANT ("S" IN THE 11TH VIN POSITION) FROM MAY 16, 2000 THROUGH OCTOBER 23, 2000; ST. LOUIS NORTH ASSEMBLY PLANT ("J" IN THE 11TH VIN POSITION) FROM MAY 19, 2000 THROUGH OCTOBER 23, 2000; LAGO ALBERTO ASSEMBLY PLANT ("M" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000; AND SALTILLO ASSEMBLY PLANT ("G" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000. IMPORTANT: VEHICLES THAT HAVE ALREADY HAD THE PROPER CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN EXCLUDED FROM THIS RECALL. IN ADDITION, 1997-2000 MODEL YEAR VEHICLES THAT HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN ADDED TO THIS RECALL.
Consequence & remedy
Consequence: WHEN THIS OCCURS, THE MATERIAL COULD INTERFERE WITH THE CLOCKSPRING RIBBON AND CAUSE AN OPEN CIRCUIT. THE DRIVER AIR BAG SYSTEM WILL BECOME DISABLED, AND THE AIR BAG WARNING LAMP WILL ILLUMINATE ON THE INSTRUMENT PANEL.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY. OWNER NOTIFICATION BEGAN JUNE 18, 2001. ALSO SOME 1997-200 MODEL YEAR VEHICLES THAT, ACCORDING TO WARRANTY RECORDS, HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, WILL ALSO BE INCLUDED IN THIS CAMPAIGN. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
VEHICLE DESCRIPTION: PICKUP TRUCKS EQUIPPED WITH AN ANTI-LOCK BRAKING SYSTEM (ABS). SOME VEHICLES MAY HAVE INADEQUATE CLEARANCE BETWEEN THE FRONT TIRE/WHEEL AND THE BRAKE HOSE/ABS SENSOR WIRE ASSEMBLY. DURING FULL LOCK TURNS, IT IS POSSIBLE FOR THE TIRE OR WHEEL TO CONTACT THE BRAKE HOSE/ABS SENSOR WIRE ASSEMBLY.
Consequence & remedy
Consequence: THIS COULD ULTIMATELY RESULT IN WIRE DAMAGE AND/OR A HOLE IN THE BRAKE LINE, AFFECTING BRAKE EFFECTIVENESS, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL REPLACE THE FRONT BRAKE HOSE ASSEMBLIES, AND THE ABS SENSOR WIRE WILL BE INSPECTED AND REPLACED IF NECESSARY. OWNER NOTIFICATION BEGAN MARCH 8, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
VEHICLE DESCRIPTION: PICKUP TRUCKS EQUIPPED WITH OPTIONAL TRAILER HITCH. THE TRAILER HITCH SIDE BRACKETS WERE MANUFACTURED USING MATERIAL WITH INSUFFICIENT STRENGTH.
Consequence & remedy
Consequence: BRACKETS BUILT WITHOUT PROPER MATERIAL COULD FATIGUE AND FRACTURE IN THE AREA WHERE THE TRAILER HITCH MOUNTS TO THE FRAME.
Remedy: DEALERS WILL INSPECT THE TRAILER HITCHES AND REPLACE ANY TRAILER HITCH SHOWING SIGNS OF FATIGUE CRACKING. IF NO EVIDENCE OF CRACKING EXISTS, THE DEALER WILL INSTALL TWO REINFORCEMENT BRACKETS.
VEHICLE DESCRIPTION: LIGHT DUTY PICKUP TRUCKS. THE WELDS AT THE RIGHT SIDE LOWER CONTROL ARM BRACKET TO AXLE TUBE ATTACHMENT MAY HAVE INADEQUATE FATIGUE LIFE DUE TO POOR WELD QUALITY. THIS CAN LEAD TO SEPARATION OF THE CONTROL ARM BRACKET FROM THE AXLE TUBE.
Consequence & remedy
Consequence: IF THE BRACKET SEPARATES THE VEHICLE COULD EXPERIENCE REDUCED DIRECTIONAL STABILITY, BRAKING DEGRADATION AND/OR VEHICLE PULL UNDER BRAKING.
Remedy: DEALERS WILL REPLACE THE FRONT AXLE WITH A PROPERLY WELDED FRONT AXLE.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
PE08047 · 2000-2001 Dodge RAM Pickup Hood Latch
Opened Jul 25, 2008 · Closed Dec 17, 2008
Status: closed (inferred from source dates) · Latches/locks/linkages:hood:latch; Structure:body:hood:hinge And Attachments
THE AGENCY OPENED THIS INVESTIGATION BASED ON 30 COMPLAINTS ALLEGING THAT THE HOODS ON MODEL YEAR (MY) 2000 AND 2001 DODGE RAM PICKUP TRUCKS FLEW UP AND BLOCKED THE DRIVER'S VISION.THESE VEHICLES HAVE A PRIMARY HOOD LATCH AND A SECONDARY (BACKUP) HOOD LATCH.THE SECONDARY LATCH IS DESIGNED TO SECURE THE HOOD IF THE PRIMARY HOOD LATCH IS NOT PROPERLY CLOSED OR OTHERWISE MALFUNCTIONS.IN THESE COMPLAINTS, THE SECONDARY HOOD LATCH MALFUNCTIONED, APPARENTLY DUE TO CORROSION, AND DID NOT LATCH.DODGE CONDUCTED RECALL 01V-040 IN 1999 TO ADDRESS SIMILAR PROBLEMS ON MODEL YEAR 1994-1997 DODGE RAM PICKUP TRUCKS.THE INFORMATION CHRYSLER PROVIDED IN RESPONSE TO ODI'S INFORMATION REQUEST LETTER INDICATED THAT THE MY 2000 AND 2001 VEHICLES WERE EQUIPPED WITH SECONDARY HOOD LATCHES WITH STAINLESS STEEL RETURN SPRINGS, AS OPPOSED TO THE EARLIER RECALLED TRUCKS THAT HAD ZINC COATED CARBON STEEL RETURN SPRINGS.THE RECALLED COMPONENTS WERE SUSCEPTIBLE TO CORROSION-INDUCED FAILURE DUE TO THE TYPE OF MATERIAL USED, WHEREAS THE CORROSION FAILURES IN THE NEWER MODELS APPEAR TO BE DUE TO LUBRICATION LOSS OVER TIME (REGULAR APPLICATION OF GREASE IS ADVISED PER INSTRUCTIONS IN THE OWNERS' MANUAL). ODI'S REVIEW OF CHRYSLER'S WARRANTY, COMPLAINT, AND INJURY DATA FOR THE 2000 AND 2001 VEHICLES INDICATES THAT THE RATES FOR SUBJECT VEHICLES ARE LOW AND ARE DECLINING.A POTENTIAL DEFECT TREND HAS NOT BEEN IDENTIFIED.THIS INVESTIGATION IS CLOSED.
Additional source detail variants (2)
Latches/locks/linkages:hood:latch
THE AGENCY OPENED THIS INVESTIGATION BASED ON 30 COMPLAINTS ALLEGING THAT THE HOODS ON MODEL YEAR (MY) 2000 AND 2001 DODGE RAM PICKUP TRUCKS FLEW UP AND BLOCKED THE DRIVER'S VISION.THESE VEHICLES HAVE A PRIMARY HOOD LATCH AND A SECONDARY (BACKUP) HOOD LATCH.THE SECONDARY LATCH IS DESIGNED TO SECURE THE HOOD IF THE PRIMARY HOOD LATCH IS NOT PROPERLY CLOSED OR OTHERWISE MALFUNCTIONS.IN THESE COMPLAINTS, THE SECONDARY HOOD LATCH MALFUNCTIONED, APPARENTLY DUE TO CORROSION, AND DID NOT LATCH.DODGE CONDUCTED RECALL 01V-040 IN 1999 TO ADDRESS SIMILAR PROBLEMS ON MODEL YEAR 1994-1997 DODGE RAM PICKUP TRUCKS.THE INFORMATION CHRYSLER PROVIDED IN RESPONSE TO ODI'S INFORMATION REQUEST LETTER INDICATED THAT THE MY 2000 AND 2001 VEHICLES WERE EQUIPPED WITH SECONDARY HOOD LATCHES WITH STAINLESS STEEL RETURN SPRINGS, AS OPPOSED TO THE EARLIER RECALLED TRUCKS THAT HAD ZINC COATED CARBON STEEL RETURN SPRINGS.THE RECALLED COMPONENTS WERE SUSCEPTIBLE TO CORROSION-INDUCED FAILURE DUE TO THE TYPE OF MATERIAL USED, WHEREAS THE CORROSION FAILURES IN THE NEWER MODELS APPEAR TO BE DUE TO LUBRICATION LOSS OVER TIME (REGULAR APPLICATION OF GREASE IS ADVISED PER INSTRUCTIONS IN THE OWNERS' MANUAL). ODI'S REVIEW OF CHRYSLER'S WARRANTY, COMPLAINT, AND INJURY DATA FOR THE 2000 AND 2001 VEHICLES INDICATES THAT THE RATES FOR SUBJECT VEHICLES ARE LOW AND ARE DECLINING.A POTENTIAL DEFECT TREND HAS NOT BEEN IDENTIFIED.THIS INVESTIGATION IS CLOSED.
Structure:body:hood:hinge And Attachments
THE AGENCY OPENED THIS INVESTIGATION BASED ON 30 COMPLAINTS ALLEGING THAT THE HOODS ON MODEL YEAR (MY) 2000 AND 2001 DODGE RAM PICKUP TRUCKS FLEW UP AND BLOCKED THE DRIVER'S VISION.THESE VEHICLES HAVE A PRIMARY HOOD LATCH AND A SECONDARY (BACKUP) HOOD LATCH.THE SECONDARY LATCH IS DESIGNED TO SECURE THE HOOD IF THE PRIMARY HOOD LATCH IS NOT PROPERLY CLOSED OR OTHERWISE MALFUNCTIONS.IN THESE COMPLAINTS, THE SECONDARY HOOD LATCH MALFUNCTIONED, APPARENTLY DUE TO CORROSION, AND DID NOT LATCH.DODGE CONDUCTED RECALL 01V-040 IN 1999 TO ADDRESS SIMILAR PROBLEMS ON MODEL YEAR 1994-1997 DODGE RAM PICKUP TRUCKS.THE INFORMATION CHRYSLER PROVIDED IN RESPONSE TO ODI'S INFORMATION REQUEST LETTER INDICATED THAT THE MY 2000 AND 2001 VEHICLES WERE EQUIPPED WITH SECONDARY HOOD LATCHES WITH STAINLESS STEEL RETURN SPRINGS, AS OPPOSED TO THE EARLIER RECALLED TRUCKS THAT HAD ZINC COATED CARBON STEEL RETURN SPRINGS.THE RECALLED COMPONENTS WERE SUSCEPTIBLE TO CORROSION-INDUCED FAILURE DUE TO THE TYPE OF MATERIAL USED, WHEREAS THE CORROSION FAILURES IN THE NEWER MODELS APPEAR TO BE DUE TO LUBRICATION LOSS OVER TIME (REGULAR APPLICATION OF GREASE IS ADVISED PER INSTRUCTIONS IN THE OWNERS' MANUAL). ODI'S REVIEW OF CHRYSLER'S WARRANTY, COMPLAINT, AND INJURY DATA FOR THE 2000 AND 2001 VEHICLES INDICATES THAT THE RATES FOR SUBJECT VEHICLES ARE LOW AND ARE DECLINING.A POTENTIAL DEFECT TREND HAS NOT BEEN IDENTIFIED.THIS INVESTIGATION IS CLOSED.
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